Suite, 2 camas Queen size, vista al puerto | Vista desde la habitación

Opiniones de The Hollis Halifax a DoubleTree Suites by Hilton Hotel

4 out of 5

Opiniones

8.2

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 472 de 1006 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 273 de 1006 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 138 de 1006 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 57 de 1006 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 66 de 1006 opiniones" "

8.4/10

Limpieza

8.6/10

Servicio y personal

8.0/10

Servicios

8.2/10

Condiciones de la propiedad

8.2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en mayo de 2022
Respuesta de sm, el 15 may. 2022
hope you had a wonderful stay and have a great day

8/10 Bueno

Adrianne

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Stephen, el 20 mar. 2024
Thanks for the great review!

4/10 Malo

Tiffany

Se hospedó 1 noche en marzo de 2024
Respuesta de Frontdesk, el 19 mar. 2024
Thank you for staying with us and leaving a review.

6/10 Aceptable

Deana

Viaje en pareja
Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
The hot tub and tvs weren't working. Took extra long for check in and check out.
Se hospedó 1 noche en marzo de 2024
Respuesta de Stephen, el 18 mar. 2024
We are very sorry things were not working as they should have. We will make sure to fix these issues for your next stay.

8/10 Bueno

Kathleen

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good location. Great staff
Se hospedó 2 noches en marzo de 2024
Respuesta de Front Desk, el 13 mar. 2024
Thank you for your kind review. We appreciate you taking the time to do so and hope to welcome you back in the near future.

4/10 Malo

Adele

No le gustó: Condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de front desk, el 13 mar. 2024
Thank you for your review, clearly we did not meet your expectations and apologize for your experience. Your comments will ensure we better ourselves. We hope you give us a chance to provide you with a better stay in the future. Have a great day.

6/10 Aceptable

Nat

Viaje familiar
Le gustó: Servicio y personal
when we first got to our room, it wasn’t cleaned properly, had rings of drinks on almost every counter top, asked to be switched rooms, they switched us and i believe the second room had as much rings on the counter tops! at this point i just took my lysol wipes and wiped the counter down! saturday afternoon the pool was ok, we went in the hot tub as the maintenance guy was taking out the hose because he had refilled it, the water was perfect! Sunday morning we went to go back in the hot tub before leaving, and the water was green and disgusting. had an 8th year old boy who was very disappointed.. all in all we will not be returning to this hotel
Se hospedó 1 noche en marzo de 2024
Respuesta de Stephen, el 11 mar. 2024
I'm so sorry you experienced these challenges while you were staying with us. Hopefully, you will reconsider and stay with us again.

6/10 Aceptable

Ashley

Viaje en pareja
Le gustó: Limpieza y servicios
Check in was quick , however parking limited and we did not get the room we booked.
Se hospedó 1 noche en marzo de 2024
Respuesta de Stephen, el 11 mar. 2024
I am so sorry that you did not receive the room you wanted, we often upgrade people to suites but clearly that did not work for you and we should have had a discussion with you to avoid this, we will make sure to do so in the future.

10/10 Excelente

Dayna

Viaje en grupo
Le gustó: Limpieza y condiciones de la propiedad
It was good
Se hospedó 1 noche en marzo de 2024
Respuesta de Frontdesk , el 4 mar. 2024
Thank you for staying with us and leaving a review.

8/10 Bueno

Graham

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en marzo de 2024
Respuesta de Stephen, el 4 mar. 2024
Thank you for your kind review. We appreciate you taking the time to do so and hope to welcome you back in the near future.

10/10 Excelente

Caitlin

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We had an excellent stay! The front desk agent was so kind. Every encounter we had with the staff was pleasent. The room was very nice as well. Thank you
Se hospedó 1 noche en febrero de 2024
Respuesta de Management, el 2 mar. 2024
Thank you for your kind words for the staff, they will be reiterated. We are elated to hear about your stay and hope to welcome you back in the near future.

8/10 Bueno

Sophie

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en febrero de 2024
Respuesta de Stephen, el 26 feb. 2024
Thank you for your positive review!

8/10 Bueno

Travis

Se hospedó 1 noche en febrero de 2024
Respuesta de Stephen, el 21 mar. 2024
Thanks for the great review!

10/10 Excelente

Vincent, St-Lazare

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en febrero de 2024
Respuesta de Stephen, el 13 feb. 2024
Thank you for the awesome review!

10/10 Excelente

Kirsten

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 3 noches en diciembre de 2023
Respuesta de Stephen, el 6 feb. 2024
Thank you for the great review!

6/10 Aceptable

Brian, Edmonton

Viaje familiar
Le gustó: Limpieza
Somewhat faded. Room had several missing / broken parts. Sink plugged. Staff were not knowledgeable about basic things. Ie reported bathroom sink didn’t drain and they asked if it was something that could wait until we checked out.
Se hospedó 2 noches en enero de 2024
Respuesta de Management, el 3 feb. 2024
Thank you for your review, your concerns will be addressed internally. These are not standard practices, and we appreciate you bringing this to our attention so we may have it rectified.

10/10 Excelente

John D.

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very friendly and knowledgeable staff. Room cleaning was excellent.
Se hospedó 2 noches en enero de 2024
Respuesta de Front Desk, el 3 feb. 2024
Thank you for your kind review, we hope to welcome you back in the near future.

10/10 Excelente

Paige

Se hospedó 2 noches en enero de 2024
Respuesta de Stephen, el 20 mar. 2024
Thank you for the awesome review!

10/10 Excelente

Kenza

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Front Desk, el 23 ene. 2024
Thank you for your kind review, we look forward to welcoming you back in the near future.

10/10 Excelente

Jc

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de Stephen, el 15 ene. 2024
Thank you for the awesome review!

10/10 Excelente

Erin

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Respuesta de Front Desk, el 14 ene. 2024
Thank you for your kind review. We hope to welcome you back in the near future.

2/10 Terrible

Alec

Viaje familiar
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
Terrible employees, who were no where around to help, because they were smoking weed instead of working. We went there for the pool and hot tub with the kids. Neither one was working According to some other unhappy guests so we never went swimming. The room was dirty and full of other people’s food and chips on the floor etc. there was no heat in the room and the wife and kids had to shiver in their jackets Extremely uncomfortable pillows
Se hospedó 2 noches en enero de 2024
Respuesta de Management, el 14 ene. 2024
Thank you for your review. You had reached out to the hotel directly and spoke with the General Manager last weekend. We appreciate your feedback and will ensure we do all we can do better our guest experience.

2/10 Terrible

Kenia

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No me gustó
Se hospedó 2 noches en diciembre de 2023
Respuesta de Front Desk, el 8 ene. 2024
Thank you for your review, clearly, we did not meet your expectations and apologize for your experience. Your comments will ensure we better ourselves. Have a great day.

8/10 Bueno

Robert

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Front Desk, el 8 ene. 2024
Thank you for your review. We hope to welcome you back in the near future

10/10 Excelente

Melanie

Se hospedó 1 noche en diciembre de 2023
Respuesta de Front Desk, el 23 ene. 2024
Thank you for your kind review, we are elated to hear about your stay and hope to welcome you back in the near future.

10/10 Excelente

Dele

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff were very friendly. The breakfast were served be very excellent ladies.
Respuesta de Stephen, el 7 feb. 2024
Thank you for your awesome review! We will pass this on to the breakfast servers!

10/10 Excelente

Ken

Viaje con mascota, Viaje familiar
Le gustó: Servicios
Location and pet friendly.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Front Desk, el 4 ene. 2024
Thank you for taking the time to leave us a review, we look forward to seeing you again.

10/10 Excelente

Zara

Viaje de negocios, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great location and friendly staff. Would recommend
Se hospedó 1 noche en diciembre de 2023
Respuesta de Front Desk, el 4 ene. 2024
Thank you for your kind review, we look forward to welcoming you back in the near future.

8/10 Bueno

Kristin

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Family Staycation
The rooms were huge! Great for a family with a separate living room area. Great service from the front desk. Dinner at the restaurant was a bit lackluster but breakfast was great!
Se hospedó 1 noche en diciembre de 2023
Respuesta de Front Desk, el 4 ene. 2024
Thank you for your review, we apologize about your recent experience in the restaurant but appreciate the kind review for the property. Your comments will be reiterated.

8/10 Bueno

Brad

Se hospedó 1 noche en diciembre de 2023
Respuesta de Front Desk, el 10 ene. 2024
Thank you for your kind review. We look forward to welcoming you back.

10/10 Excelente

Priscila

Viaje en pareja
Le gustó: Servicios
Se hospedó 1 noche en diciembre de 2023
Respuesta de Front Desk, el 4 ene. 2024
Thank you for your kind survey.

10/10 Excelente

Courtney

Viaje familiar
Le gustó: Servicios
Excellent checkin experience and very friendly and helpful staff. Room was clean spacious and very nice
Se hospedó 1 noche en diciembre de 2023
Respuesta de Front Desk, el 4 ene. 2024
Thank you for your review, we appreciate the kind feedback and will be sure to reiterate your comments.

10/10 Excelente

Megan

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Respuesta de Stephen, el 5 feb. 2024
Thank you for your amazing review!

10/10 Excelente

Andrea

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Respuesta de Stephen, el 5 feb. 2024
Thank you for your awesome review!

10/10 Excelente

Janet

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
After reading some other reviews I was a little worried about staying at this hotel, but it exceeded my expectations. Previous reviews had mentioned issues with the room temperature, but in my case, the room was cool and I was able to turn on the heat as I needed. The bedroom and living space each had a large window with a harbour view, the living area was clean and comfortable, the beds were extremely comfortable. Front desk staff were friendly and welcoming. If I had any complaint it would be that there was a bit of a musty smell around the sink, but it was not overwhelming or noticeable in the rest of the room. I liked that the layout of the suite wasn’t box-y. The location was minutes to the harbourfront which was perfect! It was definitely a pleasant stay and I will stay at this hotel the next time I am in Halifax.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Front Desk, el 15 dic. 2023
Thank you for your kind review, we are elated to hear about your experience with us and hope to welcome you back in the near future.

10/10 Excelente

Denise

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great location - very clean and modern, not to mention yummy warm cookies at check. Valet parking only a few dollars extra and very convenient. Will definitely stay again!
Se hospedó 1 noche en noviembre de 2023
Respuesta de Front Desk, el 10 dic. 2023
Thank you for your review, we greatly appreciate the kind words and ensure they are reiterated. We hope to welcome you back in the near future.

10/10 Excelente

Mary Darlene

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Had a terrific 60th Birthday weekend at the Hollis. Beautiful property . Loved how close it is to dining and downtown amenities.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Management, el 8 dic. 2023
Thank you for your kind review. We are elated to hear about your birthday experience. Your comments will be reiterated, and we hope to welcome you back in the near future.

8/10 Bueno

Cliff

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Room was nice, bathroom could have used a fan. Common Pool area and hot tub was small for hotel ( 2 person hot tub)
Se hospedó 1 noche en diciembre de 2023
Respuesta de Front Desk, el 8 dic. 2023
Thank you for your review. We greatly appreciate your feedback. Have a wonderful day.

6/10 Aceptable

Renee

Viaje familiar
Le gustó: Servicio y personal y servicios
Our room could have been better I had to sleep on top on the couch because the fold out couch was dirty and torn. There wasn’t any shampoo and body wash in the bottles. They didn’t change the garbage when they cleaned the room.
Se hospedó 3 noches en diciembre de 2023
Respuesta de FrontDesk, el 5 dic. 2023
Thank you for staying with us and leaving a review. I do apologize for the troubles during your stay and appreciate you bringing this to our attention, I will discuss this with our housekeeping department.

8/10 Bueno

Francene

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good central spot and clean
Se hospedó 1 noche en diciembre de 2023
Respuesta de Front Desk, el 5 dic. 2023
Thank you for staying with us and leaving a review. We appreciate the feed back.

6/10 Aceptable

Gail

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Not as well kept as you’d expect with “Hilton” attached , seems like it’s older than it is, carpets are need of a deep stain removing clean . Pool area is 2 star at the most . Just not a great experience but the valet was great as was the front staff .
Se hospedó 1 noche en diciembre de 2023
Respuesta de Front Desk, el 5 dic. 2023
Thank you for staying with us and leaving a review, We appreciate the feedback. I will discuss these matters with our management team.

6/10 Aceptable

Samantha

Le gustó: Limpieza
The beds were so uncomfortable and the valet was very agressive.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Front Desk, el 5 dic. 2023
Thank you for staying with us and leaving a review. I apologize for the issues during your stay and will bring these issues up with our management team.

10/10 Excelente

kim

Se hospedó 1 noche en diciembre de 2023
Respuesta de FrontDesk, el 5 dic. 2023
Thank you for staying with us and leaving a review.

10/10 Excelente

Jonathan

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great staff, delicious breakfast at onsite restaurant, beautiful modern rooms.
Se hospedó 3 noches en noviembre de 2023
Respuesta de Front Desk. , el 5 dic. 2023
Thank you for staying with us and leaving a review. We appreciate the feedback.

2/10 Terrible

Michael

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Rooms look tired needs complete renovation, coffee table worn / stains on lampshade and the heating system was not functional … one of the worst stays I have experienced at a hotel… more like a motel!
Se hospedó 2 noches en noviembre de 2023
Respuesta de Front Desk, el 29 nov. 2023
Thank you for your review and we appreciate your feedback. We apologize for your most recent experience while staying with us.

8/10 Bueno

Mike

Le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 1 noche en noviembre de 2023
Respuesta de Front Desk, el 29 nov. 2023
Thank you for your kind review. We hope to welcome you back in the near future.

10/10 Excelente

Christopher

Se hospedó 4 noches en octubre de 2023
Respuesta de FrontDesk, el 28 nov. 2023
Thank you for staying with us and leaving a review. We appreciate the feedback.

10/10 Excelente

Michael

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Room was clean, spacious, comfortable. Staff was helpful, friendly, location was excellent.
Se hospedó 1 noche en noviembre de 2023
Respuesta de FrontDesk, el 28 nov. 2023
Thank you for staying with us and leaving a review. We appreciate the feedback.

10/10 Excelente

Cassandra

Viaje en pareja, Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff were amazing. Room was clean, and comfortable. With kids met all our needs, and then some. They even offered the kids warm cookies when we got there. Definitely a pleasure to stay! Thanks Hollis Hilton!!
Se hospedó 1 noche en noviembre de 2023
Respuesta de Front Desk, el 24 nov. 2023
Thank you for your kind comments for the staff, they will be reiterated. We are so happy to hear about your stay and hope to welcome you back in the near future.

10/10 Excelente

Luigi

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en noviembre de 2023
Respuesta de Front Desk, el 24 nov. 2023
Thank you for the kind review. We are happy to hear about your stay and hope to welcome you back in the near future.