Suite estudio

Opiniones de Kona Islander Vacation Club

2.5 out of 5
Kona Islander Vacation Club
75-5776 Kuakini Hwy, Kailua-Kona, HI

Opiniones

7.0

Bueno

Puntuación de 10, es decir, Excelente. Basada en 70 de 288 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 85 de 288 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 59 de 288 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 40 de 288 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 34 de 288 opiniones" "

7.2/10

Limpieza

7.0/10

Servicio y personal

7.4/10

Servicios

7.0/10

Condiciones de la propiedad

7.4/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Elisa

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The location couldn't be better!
Se hospedó 2 noches en junio de 2023

10/10 Excelente

Esperanza

Viaje en pareja
Le gustó: Servicio y personal
Es cómoda Solo necesita más limpieza
Se hospedó 5 noches en mayo de 2023

4/10 Malo

Ellis

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Definitely sqaure in two star territory. No blankets for pull-out bed. Front desk person was rarely there, and when I finally asked them about it, they said contact the unit owner. Jacuzzi was very foamy. Parking on the grounds after 4 PM is impossible (not enough parking). The location is what saves it.
Se hospedó 4 noches en marzo de 2024

2/10 Terrible

Roni

Viaje en pareja
Le gustó: Limpieza
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
I arrived at the unit to find out that there are 121 units, and only 60 parking spaces. I am disabled, with difficulty walking, there are only 3 handicapped parking spots. Non of the spaces were available, because they are taken by permanent residents. This unit was on the 3rd floor, with no elevator. This is a private condo association with no options for changing rooms. I was stuck with a non-refundable room on the third floor, with a long walk to get to the room and no staff to help me with my luggage, I was blessed to have another guest offer to help me carry my luggage up the stairs. I had to walk down an uneven pathway for more than 100 yards to get to the building, then tackle three flights of stairs. The security was ridiculous. The so called gate entry had a three foot opening for anyone to walk through. The walkthrough gate didn’t have a lock. The room was no better than a two star hotel. Queen bed, tiny refrigerator about two cubic feet, bar sized sink, nothing to cook with, only two plates, two bowls, two filthy coffee mugs, and some cups, shower with hot and cold faucets reversed, you have to take out your own garbage with the dumpster at the front of the property and the unit at the far back, laundry facilities were good, the room did have air conditioning which was nice, a good view of the ocean from the balcony, the sliding door was broken, screen was off track and no lock on sliding door, the pool and hot tub were nice, lots of stray cats on the grounds, sad!
Se hospedó 2 noches en marzo de 2024

2/10 Terrible

Pam

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This room was not at all as presented in your pictures. Straight out of the 70's shower grubby bathroom area sink no counter space. Mirror cupboard door track rusted. Would not call it a kitchen would not use fridge etc as creepy.mirrors covered entire wall could not even open patio door. Staff no help told to call number provided. Never again much better places for same cost
Se hospedó 2 noches en febrero de 2024

6/10 Aceptable

Kate

Viaje familiar
Le gustó: Limpieza
No le gustó: Servicio y personal y servicios
Expedia listing is not clear this is a timeshare/privately owned condo. There was no service or staff for support beyond people at check in who expected us to know about timeshare information. No blanket was provided for the pull out bed and since there was no service options we had to make do without. That being said, pool was nice, unit was clean and location for accessing Kona were all positives.
Se hospedó 2 noches en febrero de 2024

4/10 Malo

Ron

No le gustó: Servicios
Great garden. Poor parking. Wifi and cable TV was lacking.
Se hospedó 7 noches en febrero de 2024

8/10 Bueno

Nicholas

Viaje en grupo, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en febrero de 2024

10/10 Excelente

Eric

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great stay!
Se hospedó 2 noches en diciembre de 2023

4/10 Malo

Lizette

Le gustó: Condiciones de la propiedad
No le gustó: Limpieza, servicio y personal, servicios
First of all, upon my arrival at the vacation the staff/ receptionist were extremely unfriendly. I didn’t feel warm or welcomed and my question were vaguely answered as “contact the owner”. I would of preferred more information as far as the area/ parking remedies or anything really. Secondly the room had ants. And no amenities such as shampoo or conditioner as other typical hotels provide. Nothing was complimentary, not even the coffee filters or coffee. I will not be staying here again.
Se hospedó 4 noches en enero de 2024

10/10 Excelente

Kevin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Easy check-in and staff very helpful with answering questions about getting around on the island
Se hospedó 2 noches en diciembre de 2023

8/10 Bueno

Cory

Viaje en pareja
Le gustó: Limpieza y servicio y personal
Close to everything and yet quiet (there during Ironman). Issues with shower door were resolved once I found out that staff working there are not responsible for this (had to contact owner of unit). Response was quick once they were informed.

6/10 Aceptable

Dalila

Viaje familiar
On a trouvé des céréales dans le sofa et la petite table huileuse manque de poubelle et d’entretien par contre il est très bien situé
Se hospedó 2 noches en noviembre de 2023

10/10 Excelente

Toshi

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We loved our stay! Hawai’i feels like home to us and Kona Islander did too! The sweet, lush jungle-like greenery, the cozy clean apartment, the pool and hot tub, the kind charming hosts at the front desk, and the peaceful neighbors were more than we could wish. And of course the ocean view and downtown Kona from our sweet balcony was a gem. Thank you guys! Highly recommend and would stay again and again here!
Se hospedó 8 noches en noviembre de 2023

2/10 Terrible

Norman

Viaje en grupo
No le gustó: Servicio y personal y servicios
The only thing we liked was we had one of the few rooms that overlooked the beach and water across the street. Even thought access to the beach was across the road and private with no access. At least we had the view and could sit on a low wall at the edge of the road. Parking sucked! There was only enough parking for about a fourth of the units and was told we would have to park on the street around the block if you could find one. It looked as if most of the units were condos that people were living in all year. Some employee was tagging some cars not parked right with other cars next to them angled across the line not tagged. I had to use one of their disabled parking spots my last night and got a ticket because my disability tag was in use in my car at the airport disabled parking lot at home. I was looking for 2 queen beds. The picture I saw online showed two queen beds. (NOT) turned out there was a wall of mirrors that made it look like there was. 2nd bed was a hide-a-bed.
Se hospedó 3 noches en octubre de 2023

4/10 Malo

dan

Viaje familiar
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
First day no shower head kitchen area had black mold around sink area but the worst was staff very unprofessional also homeless people in trash bins
Se hospedó 3 noches en octubre de 2023

8/10 Bueno

Theresa

Viaje en grupo
Le gustó: Servicio y personal y comodidad de las habitaciones
Se hospedó 3 noches en octubre de 2023

2/10 Terrible

IHuey, Mission Viejo

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
They canceled my reservation last minute and haven’t even started to refund me after 5 days.
Se hospedó 4 noches en octubre de 2023

8/10 Bueno

Marvin Lee

Le gustó: Servicio y personal, servicios, condiciones de la propiedad
The positives: The unit (252) we had had a side view of the ocean and view looking up the street. The bed was comfortable. The fridge kept things nice and cold and the microwave and coffee maker worked well. Dishes, cups, and glasses were available. The pool is great. The grounds are beautiful. We were lucky with parking and only had to park off-site once. The staff was great!!! The negatives: The unit could be cleaner. The floors could stand to be washed. The dish drainer bottom was Dirty. The cabinet under the sink could be cleaner. A roach motel would be a nice addition. (Knew they could be part of our stay, them having their own "motel" would have been nice.) There was one spoon, one fork, and four butter knives. More silverware would have been nice, and one sharp knife. Overall we enjoyed our stay and would stay again.
Se hospedó 5 noches en septiembre de 2023

10/10 Excelente

Cheryl

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Loved everything. The people are the most amazing ever!
Se hospedó 4 noches en septiembre de 2023

6/10 Aceptable

Linda

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Location was great. The unit had lots of ants in it. Kitchenette could have been cleaner. Parking was extremely horrible. Had to park up the way in a near by shopping center (not cool to have guests do that).
Se hospedó 3 noches en agosto de 2023

6/10 Aceptable

David Alan

Le gustó: Limpieza y condiciones de la propiedad
Sea view from room. No lift.
Se hospedó 4 noches en julio de 2023

10/10 Excelente

Leanne

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
253 !! Great room beach front, close to mostly everything 😀
Se hospedó 2 noches en julio de 2023

2/10 Terrible

Jamie

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad

6/10 Aceptable

Claude

Viaje familiar
No le gustó: Servicio y personal
It started poorly when we arrived at about 9:45 pm after a horrible rental car experience and your staff made me feel like an inconvenience. Rude and inconsiderate. The floor in the room was dirty and there were ants in the kitchen. For what you pay you expect at least clean floors and no bugs. The location was great for getting around to shopping and restaurants. The parking is pitiful at your resort and definitely needs to be addressed. I don't know if would ever return because of the issues I have shared.
Se hospedó 6 noches en junio de 2023

6/10 Aceptable

Lisa

Viaje familiar
Le gustó: Limpieza y servicio y personal
The property is beautiful. Great location. Walking distance to many things. Well maintained. Keep in mind that each studio is privately owned so not all rooms are equal. The rooms are decent for two people but really tight for more than that and with suitcases. Our two rooms did not have full bedding for the pull out bed and the owners did not respond to our calls. There is a small fridge and kitchen sink with very basic necessities. The two rooms needed a lot of updating - it’s an old hotel converted to private studios. No elevators so lugging suitcases up three flights was a bit of a work out. Great views though. Parking was our other issue. We had two large SUVs and the parking spaces were just wide enough to get the vehicle in but difficult to physically get in and out of the vehicle. We also frequently had to park down the road because there were no spaces on the property. It wasn’t far but it was a little frustrating. Overall the property was great! The rooms were ok.
Se hospedó 2 noches en junio de 2023

10/10 Excelente

Jon

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en junio de 2023

8/10 Bueno

Heike

Viaje familiar
Great location, property is older, fair /good condition
Se hospedó 3 noches en mayo de 2023

8/10 Bueno

Maithili

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
No le gustó: Servicio y personal
The check in lady was rude and bossy. Seriously needs some Inter personal skills. Other than that the stay was comfortable. Nothing overly luxurious, probably wouldn’t want to stay more than a night or two.
Se hospedó 2 noches en mayo de 2023

10/10 Excelente

Anjela

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The location and the views are prefect, the gardens and grounds and clean and beautiful. Staff is friendly. This is, and has been for many years, my go to place. Love it. First time in this unit and "kitchen" is about a closet size yet it works.
Se hospedó 2 noches en mayo de 2023

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Small space, but a great location. Overall very pleased. No swimming beach nearby, so you need a car for that. Parking is difficult. Hard to find a spot.
Se hospedó 2 noches en mayo de 2023

6/10 Aceptable

Mindy

Se hospedó 2 noches en abril de 2023

10/10 Excelente

Robert

Se hospedó 6 noches en enero de 2023
Respuesta de LHK, el 5 abr. 2023
We appreciate your feedback and glad you enjoyed your stay at Kona Islander.

10/10 Excelente

ASAKO

Se hospedó 2 noches en marzo de 2023
Respuesta de LHK, el 5 abr. 2023
We appreciate your feedback and glad you enjoyed your stay at Kona Islander.

10/10 Excelente

Tracey, Okotoks

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Parking might have to be on the road so that was a bummer. Location is excellent. Our room had the beach front view and that was awesome.
Se hospedó 3 noches en febrero de 2023
Respuesta de lhk, el 5 abr. 2023
We appreciate your feedback.

8/10 Bueno

Andrea, Auburn

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
Nice location. Enjoyed the hot tub. Parking was difficult.
Se hospedó 2 noches en febrero de 2023
Respuesta de LHK, el 5 abr. 2023
We appreciate your feedback.

4/10 Malo

Michael, Poolesville

Viaje familiar
Le gustó: Limpieza
No le gustó: Servicio y personal y servicios
Certainly not worth the price.
Se hospedó 3 noches en febrero de 2023
Respuesta de LHK, el 5 abr. 2023
We appreciate your feedback.

10/10 Excelente

Christine

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We absolutely enjoyed our stay. The room was nice and clean. Close to all the restaurants and shopping area. Highly recommend this place and we will definitely return.
Se hospedó 6 noches en enero de 2023

2/10 Terrible

Tomoaki

No le gustó: Limpieza y condiciones de la propiedad
In our visit no blanket for an extra bed, no hair drier and there was a dead cockroach in the kitchen and a live one in showroom. The front desk does not do anything about a room issue because each room is managed by each management company. Since the management company for our room is located in Maui island, so we could not receive a blanket and hair drier on the first day. The second day we got a blanket but not drier even I asked to bring the two items. Calling again, then finally got it on the third day.
Se hospedó 4 noches en enero de 2023
Respuesta de LHK, el 25 ene. 2023
Thank you for your feed back. We appreciate it.

10/10 Excelente

Emily

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful property, with everything you could need, near the beach and dining district. Staff were helpful and parking on site. More affordable that surrounding hotels. Loved it.
Respuesta de LHK, el 25 ene. 2023
Thank you for your feed back. We appreciate it.

10/10 Excelente

Gregory

Le gustó: Servicio y personal y servicios
Parking is scarce in the evening but ok otherwise. Internet was “spectrum” buggy and sometimes intermittent Staff helpful. Units are individually owned so they may vary. Fling home on United airlines was the only downer on this trip. Prices Jan. 2023 were very high in Kona
Respuesta de LHK, el 25 ene. 2023
Thank you for your feed back. We appreciate it.

10/10 Excelente

Sandra

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Friendly staff at the counter. I forgot her name, but she has beautiful eyes. She was very nice to watch the whole visit. She even called us later in the day to check in to make sure everything was OK. Nice lush greenery around entire property right off the strip. Ocean view across the street from us from our balcony. Nice clean room tile floors throughout mini kitchenette, a plus. Parking gets full quickly and some nights we had to park on the street because we got in late. Prime location for condo with beach and restaurant/shop access.
Respuesta de LHK, el 25 ene. 2023
Thank you for your feed back. We appreciate it.

10/10 Excelente

mark, New Hope

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Needed important letter but mail couldn't be delivered!
Respuesta de LHK, el 25 ene. 2023
Thank you for your feed back. We appreciate it.

10/10 Excelente

mark, New Hope

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good location view pool
Respuesta de LHK, el 25 ene. 2023
Thank you for your feed back. We appreciate it.

4/10 Malo

Richard Elwood

Viaje en pareja
Le gustó: Servicio y personal y servicios
No le gustó: Limpieza
First there were 50 parking spaces for 142 units. The property was old and not very clean. Went to open the screen on the balconey and it fell off. There was no stove, you had to get on your knees to use the fridge. the shower was dirty and the coutch was stained. The positive was our unit had a killer view of the ocean and a very nice pol and hottub.
Respuesta de LHK, el 25 ene. 2023
Thank you for your feed back. We appreciate it.

10/10 Excelente

Genliang

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice place to stay
Respuesta de LHK, el 25 ene. 2023
Thank you for your feed back. We appreciate it.

8/10 Bueno

Sarah

Se hospedó 5 noches en noviembre de 2022

10/10 Excelente

PATRICIA

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
You can't beat the location.
Se hospedó 3 noches en noviembre de 2022

10/10 Excelente

Brenda

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Love the view and everything about the area great surroundings
Se hospedó 3 noches en octubre de 2022

10/10 Excelente

Heather

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
This was a great spot, centrally located and the staff was helpful and friendly. There are stairs for many rooms but it was not a problem at all for us. Definitely will choose this spot next time.
Se hospedó 2 noches en octubre de 2022
Respuesta de LHK, el 25 oct. 2022
Thank you for your feedback. I will share your comments with the staff and look forward to seeing you in the future.