Dear Federico,We appreciate your feedback and thank you for taking the time to share. We’re disappointed to have fallen short of your expectations, and we can’t apologize enough for your frustrating experience. We trust that our team was quickly responsive to any of your needs during your stay, and should you choose to give us another opportunity to impress in the months ahead, we are committed to delivering a stay that surpasses your previous experience. We hope to welcome you soon and wish you all the best until then.Yours in hospitality,Anthony GiraldoDirector of Front Office

Dear David,Thank you for sharing such a high rating! It was a joy to be your Houston home, and we’re thrilled you were able to take advantage of all we have to offer. From our friendly team to our endless amenities, you can expect a stay that truly checks all the boxes whenever you walk through our front doors. We eagerly await another opportunity to welcome you, and we wish you all the best until then.Yours in hospitality,Anthony GiraldoDirector of Front Office

Dear Betsy,Thank you for sharing your perfect rating! It was a joy to be your Houston home, and we’re delighted you were able to feel comfortable and welcome in our friendly atmosphere. We take great pride in providing our guests with an experience that leaves them wanting for nothing, and we apologize if our more individualized and curated approach to housekeeping wasn’t shared with your properly. We look forward to sharing an even better experience with you in the months ahead, and we wish you the best until then.Yours in hospitality,Anthony GiraldoDirector of Front Office

Dear Lilia,We welcome your valuable insights and thank you for sharing. We’re disappointed to find that your stay fell short of expectations, and we apologize for not providing you with our typical hospitality and care. Your comments about the condition of our facilities and the comfort of the mattress have been noted, and we will address your concerns as we strive to enhance the overall guest experience. We invite you to reach out directly for any further assistance we can offer in helping you return for a visit free of frustration. It would be a pleasure to share a true Hilton experience with you, and we hope to hear from you in the days ahead. Until then.Yours in hospitality,Anthony GiraldoDirector of Front Office

Dear Alma,Your perfect rating has warmed our hearts, and we thank you for sharing. It was a pleasure to welcome you to the genuine hospitality and endless amenities we offer, and we’re delighted to have provided you with a successful stay. Your added note on our aesthetic is welcomed, and we will reference your comment as we strive to improve. We invite you to return in the months ahead for another memorable visit, and we wish you all the best until then.Yours in hospitality,Anthony GiraldoDirector of Front Office

Dear Alma,We appreciate your feedback and thank you for sharing. It was a pleasure to welcome you to the warm and friendly environment we provide, and we’re delighted that you had a successful stay. Your added comment on our aesthetic is noted, and we will reference your observation as we strive to continuously improve the guest experience. We encourage you to hurry back for another worthwhile visit in the months ahead, and we wish you all the best until then.Yours in hospitality,Anthony GiraldoDirector of Front Office

Dear Francisco,Thank you for sharing your rating! It was a joy to welcome you to Houston and all our convenient location near the Galleria has to offer. It would be a pleasure to be your Houston host for years to come, and we encourage you to return in the months ahead for a visit that truly exceeds your expectations. Until then!Yours in hospitality,Anthony GiraldoDirector of Front Office

Dear Carlos,We appreciate and value all insight, and we thank you for sharing yours. Our team takes great pride in offering warm hospitality and genuine care, and they will be delighted by the positive impression they left. You can always expect an experience that leaves you wanting for nothing when you walk through our front doors, and it would be our pleasure to provide you with another amenity-filled stay in the coming months. Your added feedback on our common areas is welcomed and noted, and it would be a joy to exceed your expectations on your next visit. Until then!Yours in hospitality,Anthony GiraldoDirector of Front Office

Gracias. Tambien se pude pedir en resepcion que lippien todo los dis. Gracias por to respuesta.

Thank you for your feedback.

Thank you for your feedback.

Gracias por tomarse un momento para compartir su experiencia. Esperamos darle la bienvenida nuevamente a nuestro hotel en un futuro no muy lejano.

Thank you for your feedback.

Thank you for your feedback.

Thank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the not-too-distant future.

Thank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the not-too-distant future to regain a 5 out of 5.

Thank you for staying with us .

Thank you for your feedback.

Thank you for taking the time to share your experience about your recent stay at our hotel.

Thanks for your feedback.

Thank you for your feedback.

Thank you for your feedback.

Thank you for your feedback.

Thank you for your feedback. We are glad you enjoyed your stay.

Thank you for your feedback.

Gracias.

Thank you for your feedback.

Thank you for sharing your overall experience with us! We hope to see you again soon if travel take you back to Houston.

Thank you for your feedback.

Thank you for sharing your overall experience with us during your recent stay. We hope to see you again soon if travel take you back to Houston!

Thank you for sharing your overall experience with us during your recent stay. We hope to see you again soon if travel take you back to Houston!

Thank you for sharing your overall experience with us during your recent stay. We sincerely apologize that your stay didn't meet your expectations.

Thank you for sharing your overall experience with us during your recent stay!

Thank you for taking the time to share your overall experience with us on your recent stay!

Thank you for sharing your overall experience with us during your recent stay!

Thank you for sharing your overall experience with us during your recent stay!

Thank you for sharing your overall experience with us during your recent stay. We sincerely apologize that your stay didn't meet your expectations.

Thank you for your sharing your overall experience with us on your recent stay. We hope to see you again soon!

Thank you for sharing your overall experience with us on your recent stay. We hope to see you again soon!

Thank you for sharing your overall experience with us during your recent stay. We have shared your feedback and pictures with the management staff.

Thank you for sharing your overall experience with us during your recent stay. We will share your feedback with the staff.

Gracias por sus comentarios sobre su reciente estadia con nosotros!

Thank you for staying at the Hilton Houston Post Oak by the Galleria.

Thank you for staying at the Hilton Houston Post Oak by the Galleria.

Thank you for the great rating!

Thank you for staying at the Hilton Houston Post Oak by the Galleria.

Thank you for your feedback. We apologize for any issues you had during your stay with us and the staff. You comments have been forwarded to the appropriate departments for review and necessary retraining with our staff.

Thank you for staying at the Hilton Houston Post Oak by the Galleria. Thank you for your feedback. At this time we are making improvements to our entry way to give our guest an exceptional welcome when they arrive. We hope you consider us again for a future stay.

Thank you for staying at the Hilton Houston Post Oak by the Galleria. We apologize for any maintenance issues you had during your stay but are happy we were able to remedy this for you.