Refrigerador, microondas, parrilla de estufa y congelador

Opiniones de Intown Suites Extended Stay Select Houston - Stafford

2 out of 5

Opiniones

7.6

Bueno

Puntuación de 10, es decir, Excelente. Basada en 28 de 64 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 17 de 64 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 5 de 64 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 5 de 64 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 9 de 64 opiniones" "

8.0/10

Limpieza

7.8/10

Servicio y personal

6.8/10

Servicios

7.8/10

Condiciones de la propiedad

7.4/10

Cuidado del medio ambiente

Opiniones

2/10 Terrible

Ashley

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
There are some roaches in the room, in the bathroom, in the kitchen! Everywhere! I woke up and found a roach on my back. The spray they use to “get rid of the roaches” just made them come out even more. The roaches leave pooop everywhereeeee. If you’re going to stay here, I recommend not leaving any food, utensils or water bottles out! Put it in a bag & tie it up for protection. However, everything else was okay it’s definitely nice inside minus the roaches. I feel like the water was also drying my skin out a little so just stay moisturized at all times & tie up your foods! The lady at the front desk is extremely nice & cool! Whatever you need talk to her and she’ll help you out.
Se hospedó 7 noches en marzo de 2024

10/10 Excelente

Monica

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Michelle was awesome! She went above and beyond!
Respuesta de Michelle, el 20 nov. 2023
Hi Monica – Thank you for your review. We are glad you enjoyed your stay and hope to welcome you back in the near future. Michelle, General Manager

4/10 Malo

Raven

Se hospedó 7 noches en octubre de 2023

8/10 Bueno

Shawntera

Se hospedó 7 noches en agosto de 2023

10/10 Excelente

Nicole

Le gustó: Servicios
Employees
Se hospedó 7 noches en agosto de 2023
Respuesta de Michelle, el 13 sept. 2023
Hi Nicole – Thank you for your review. We are glad you enjoyed your stay and hope to welcome you back in the near future. Michelle, General Manager

10/10 Excelente

Jonika

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Definitely booking again.
Se hospedó 14 noches en abril de 2023
Respuesta de YZ, el 8 may. 2023
Hi, Thank you for your review. We are glad you enjoyed your stay and hope to welcome you back in the near future. Yousuf, General Manager

4/10 Malo

Renita

No le gustó: Servicios
I like the location, but the stay was really disatifying due the strong dog odor and the sent of dog urine; which caused my son's allergies to flair and I ended up rushing him to the urgent care. That was a huge inconvenience amongst all the other issues.

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Servicio y personal y comodidad de las habitaciones
Se hospedó 7 noches en diciembre de 2022
Respuesta de Maritsa, el 17 feb. 2023
Thank you for the review

10/10 Excelente

Demetria

4/10 Malo

Steve

Viaje familiar
No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Cheap and unpleasant
From the very narrow check in window (3-7, office closes at 7 sharp!), To the plastic-y sheets to the lack of sound proofing to the plumbing horrors and the odd smells... This place is cheap, consider bringing your own sheets and towels and cleaning materials if you can.
Se hospedó 7 noches en noviembre de 2022

6/10 Aceptable

Tracy

Le gustó: Comodidad de las habitaciones
Ok place....poor maintenance
The service, when I arrived, was good. Although, the lady who checked me in did say that she doesn't usually work at that location. The other lady I dealt with was ok....a little abrupt, though. I had issues with the microwave, towel rack and TP holder. I reported the microwave and TP holder the next morning. The second night, the towel rack fell and I could not put it back in place. This was reported on the second morning. The TP holder and towel rack were fixed on the 5th day. The microwave issue was fixed on the 6th day....which was my last one. The noise level was ok....very thin walls, though. Would I recommend this place? Only if you had no other options or can't afford a better place.
Se hospedó 7 noches en noviembre de 2022

8/10 Bueno

Stephanie

Se hospedó 9 noches en noviembre de 2022

6/10 Aceptable

James

Le gustó: Servicio y personal
Basic unit, little service support
They want to be known for long stay but room has only bed and kitchen table chair. No place to relax at night. Front desk never answers phone. If you want very basic, cheap financially, with very little service then InTown will work for you.
Se hospedó 22 noches en octubre de 2022

2/10 Terrible

Kashif

Viaje familiar
No le gustó: Servicio y personal
InTown Suites Stafford General Manager refused to provide me the reserved two bed suite with the following explanation: "We only guarantee the rates not the room". Then suggested to me to take a one bedroom or go ask for a refund. I have never seen or heard such an explanation or unprofessional service provided to me by any hotel in Houston, TX or other cities that I have visited. Never ever considering this hotel again...
Se hospedó 11 noches en noviembre de 2022

10/10 Excelente

Dana

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything
Se hospedó 7 noches en noviembre de 2022

8/10 Bueno

Corlet

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice
I would have love for the windows to open up but they don't
Se hospedó 13 noches en septiembre de 2022

10/10 Excelente

Quetta

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean & upgraded rooms. Quiet at night. 2 weeks later and my apartment is *still* not ready. Maritsa Vargas has been super nice and extremely helpful throughout my stay. Easy to transfer to a bigger room when I received an additional guest. Maritsa thank you for making my stay a great one!
Se hospedó 8 noches en septiembre de 2022

2/10 Terrible

Candace

No le gustó: Servicio y personal
I never checked In and needed to cancel my reservation and no one helped me to cancel but instead insisted that I would be charged $100 just to cancel even though I’m not staying and never checked in
Se hospedó 7 noches en septiembre de 2022

6/10 Aceptable

Dwayne

Se hospedó 7 noches en agosto de 2022

8/10 Bueno

Cynthia

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Staff seems friendly and there seems to be always someone working around the property. They seem very concerned about COVID safety too, love that.
Se hospedó 11 noches en abril de 2022

2/10 Terrible

Ashley

Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Don’t ever go there
Se hospedó 7 noches en febrero de 2022

8/10 Bueno

Heather

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff was very friendly and the rooms are nice and cozy.
Se hospedó 7 noches en febrero de 2022

10/10 Excelente

x

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
NICE/CLEAN ROOMS
very clean and Dallas was very helpful and nice great customer service I will be back again next month
Se hospedó 7 noches en febrero de 2022

10/10 Excelente

Jostin

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Amazing stay!
The room itself was clean and well kept up, I loved the access to the room and the free onsite parking made it easy to check in and checkout. Overall the employees were amazing and helpful with whatever questions I had throughout my stay and the weekly housekeeping was amazing, very thorough and really did an amazing job!
Se hospedó 9 noches en diciembre de 2021

2/10 Terrible

Geraldine

No le gustó: Servicio y personal, servicios, condiciones de la propiedad
The door will not close or lock. I was not able to sleep and had to leave the room prior to my ending date. The hotel attendant was not accommodating at all.
Se hospedó 7 noches en diciembre de 2021

10/10 Excelente

Melandy

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Would recommend to anyone who need extended stay in a clean quiet comfortable place
Se hospedó 21 noches en noviembre de 2021

10/10 Excelente

Lawrence

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 7 noches en noviembre de 2021

10/10 Excelente

Donald

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 7 noches en agosto de 2021

2/10 Terrible

Tracie

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Horrible Service!!!
The service waa horrible! We booked a week long stay due to Hurricane Ida for 2 rooms. Online showed check in was until 7pm. We arrive at 6:10pm and was told that we needed to check in prior to 6pm, or the system cancels the booking! They said that there was nothing that they can do because they already called someone on the wait list to come check into our booked room. The girl at the front desk was also rude! She said it shows that the front desk closes at 7pm. Showed her the confirmation email AND the listing that reflects check-in from 3pm-7pm and she kept repeating that it was wrong information. I DEFINITELY WOULD NOT RECOMMEND.
Se hospedó 7 noches en agosto de 2021

10/10 Excelente

Delali

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 7 noches en agosto de 2021

8/10 Bueno

Pamela

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excellent for the price
My stay was fairly comfortable. However, I was asked to pay more for the room than qouted when booking. Also, there was an issue with receiving a second room key. I automatically assumed since I was traveling with a guest this accommodation was anticipated. Overall the room was very nice, clean, and newly renovated. The bed was super comfortable, and the thread count of the sheets were 5 star hotels quailty. Funny how I never noticed such a thing until now. This is by far the best InTown Suites. I have visited.
Se hospedó 7 noches en agosto de 2021

2/10 Terrible

Cliente verificado

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
The room was updated, however it was really dirty. There were all types of people hanging out outside all times of the day and night. There was a stripper sleeping in her car and people continuously arguing. The roaches showed no mercy. They were everywhere. Even inside the fridge. Don’t be taken in by the price. This place is not cool.
Se hospedó 7 noches en mayo de 2021

8/10 Bueno

Cliente verificado

Se hospedó 7 noches en mayo de 2021

2/10 Terrible

Cliente verificado

No le gustó: Servicio y personal, servicios, condiciones de la propiedad
Se hospedó 7 noches en mayo de 2021

8/10 Bueno

Julie

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 7 noches en abril de 2021

4/10 Malo

Cliente verificado

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff service not good, could not pay with credit card thay want cash only, due card reader was down. Just unsatisfied and unpleasant place to stay.
Se hospedó 7 noches en marzo de 2021

4/10 Malo

Cliente verificado

Viaje de negocios, Viaje familiar
This place looks nice with all the renovations they have made but beware this place also has bed bugs. I booked a suite for 5 nights for myself and my daughter. After the very first night she woke up and had clusters of bites literally all over her. After talking with staff on site my concerns were brushed off as well maybe she’s allergic to the linens. My 5 night stay was cut to two nights because I couldn’t start there knowing she is being feasted on at night.
Se hospedó 7 noches en marzo de 2021

10/10 Excelente

Cliente verificado

Se hospedó 7 noches en marzo de 2021

10/10 Excelente

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Loved it
Se hospedó 1 noche en marzo de 2021

10/10 Excelente

Morris

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 7 noches en diciembre de 2020

6/10 Aceptable

Cliente verificado

Se hospedó 7 noches en febrero de 2021

8/10 Bueno

Brandi

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 7 noches en febrero de 2021

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 7 noches en diciembre de 2020

10/10 Excelente

kenneth

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 7 noches en enero de 2021

8/10 Bueno

Concetta

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
It was very comfortable stay
Se hospedó 7 noches en enero de 2021

10/10 Excelente

Aaron

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice and ckean
Nice place
Se hospedó 7 noches en noviembre de 2020

10/10 Excelente

Ebony

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Comfortable stay
My stay was very comfortable, the rooms are clean and cozy. I will be returning soon
Se hospedó 7 noches en enero de 2021

10/10 Excelente

Virginia

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
It was a great stay
Se hospedó 7 noches en enero de 2021

6/10 Aceptable

Cliente verificado

Viaje de negocios
Ok
Se hospedó 7 noches en diciembre de 2020

10/10 Excelente

Raymond

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 7 noches en diciembre de 2020