Ramiro, nos alegra saber que disfrutó su estadía en The Royal Sonesta Houston Galleria en general. Se han tomado nota de sus comentarios sobre los colchones. Nos esforzamos continuamente por optimizar la comodidad de los huéspedes y sus comentarios nos ayudan a lograrlo. Gracias.

Josue, we're thrilled to learn you had a positive experience at The Royal Sonesta Houston Galleria. Our team is always here to provide a pleasant stay and we can't wait to welcome you back in the future.

Eduardo, gracias por tu reseña. Nos alegra mucho saber que su estadía en The Royal Sonesta Houston Galleria fue excepcional. ¡Esperamos darle la bienvenida nuevamente pronto para otra excelente experiencia!

Ingri, thank you for your stellar rating of The Royal Sonesta Houston Galleria. We're thrilled to know you enjoyed your stay and we look forward to hosting you again soon.

Mario, parece que tu experiencia no fue la esperada con respecto al estado de tu habitación. Agradecemos su observación sobre la limpieza de la habitación. Este asunto se está abordando para garantizar que no se repita en el futuro. Lo invitamos a quedarse nuevamente para que podamos brindarle una experiencia superior.

Antonio, thank you for your high rating of The Royal Sonesta Houston Galleria. We're delighted to know your stay was enjoyable. We eagerly anticipate your next visit.

Alberto, gracias por tu aporte. Estamos encantados de que haya apreciado la conveniente ubicación de nuestro hotel. En cuanto al carácter del edificio, nos esforzamos por brindar un ambiente cómodo y agradable para todos los huéspedes y estamos comprometidos a mantener nuestras instalaciones. Esperamos poder servirle nuevamente en su próximo viaje.

Gilberto, agradecemos escuchar tu opinión sobre tu estadía. Entendemos sus inquietudes con respecto al costo del estacionamiento, incluso después de que se haya aplicado un descuento. No obstante, gracias por elegirnos y apreciamos mucho sus comentarios.

Dear Cesar,It was a pleasure to make you feel so at home and we thank you for taking the time to pass along your kind and thoughtful review. It would be a joy to welcome you again, and we hope you have the chance to better explore our iconic Galleria neighborhood the next time we see you.All the best,Royal Sonesta Houston

Hi Georgette,We thank you for joining us and for sharing your review. When you next settle in, we invite you to let us know if there is anything more we can do to ensure for a stellar experience as this is always our goal. Until then.Kind regards,Royal Sonesta Houston

Dear Alegria,Greetings and thank you for sharing your review. It was a pleasure to have you with us though we understand we fell short in providing a flawless experience and we wish to again extend our sincerest of apologies for the missed communication. We hope you will one day join us again and we look forward to winning your heart with a perfect experience upon your Houston return.All the best,Royal Sonesta Houston

Dear Leidy,Thank you! We appreciate the wonderful review, and we thank you for recognizing the efforts of our Royal Sonesta housekeeping team. It was a pleasure to have you join us and we hope we get to welcome you back one day soon.Warm regards,Royal Sonesta Houston

Dear Monica,A perfect review always generates a great deal of buzz with our Royal Sonesta team, and we thank you for spreading the joy. It was a pleasure to serve as your Galleria abode and we hope the months ahead provide you the chance to join us again.All the best,Royal Sonesta Houston

Dear Yojani,Our hotel sits in the epicenter of the Houston Galleria, and we are thrilled to learn that our proximity to the many “must-visit” destinations served you so well for exploring the best of our iconic city. We are delighted to know that you so enjoyed your visit and we look forward to providing you the same the next time we see you. All the best,Royal Sonesta Houston

Dear Mauricio,Our Royal Sonesta team extends a big “hello” and we thank you again for choosing to spend your time with us. We appreciate the high marks, and we thank you for letting us know where opportunity may exist for ensuring your room is even better prepared for the next guest. Our housekeeping team will be addressing this today and we invite you to join us again when next visiting our iconic Galleria neighborhood. Until then.Kind regards,Royal Sonesta Houston

Dear Samuel,We appreciate your endorsement, and we hope your visit allowed you the chance to explore our greater Galleria neighborhood. It was a joy to serve as your host and we hope to welcome you again in the months ahead.Kind regards,Royal Sonesta Houston

Dear Indira,Your perfect scores melt our hearts, and we thank you for letting others know that our hotel hit the mark in providing an exceptional experience. We hope your stellar experience soon inspires another and we look forward to you further exploring the Houston Galleria upon your return.Warm regards,Royal Sonesta Houston

Dear María José,Our location, just steps from the Houston Galleria mall and within a short distance of so many “must-visit” destinations goes unrivaled and we are elated to read that you so enjoyed. We appreciate you sharing your added feedback and we invite you to join us again in the months and years ahead. Warm regards,Royal Sonesta Houston

Dear j Ernesto,We thank you for spending your time with us and we appreciate the details shared within your review. We are warmed to read that you experienced both Axis, our lobby-level bar, and ARA, our restaurant which provides both breakfast and lunch service with an extensive menu featuring the freshest of ingredients. We are sorry to learn that the lounge space felt too small for the crowds though, between the bar itself and the cocktail lounge, we hope you were able to find a comfortable seat. We will certainly let our culinary and service teams in ARA and Launch market know of your kind words and we appreciate you shining a light on the warm hospitality provided.On behalf of all of us, the pleasure was ours and we look forward to serving you time and again for many years to come.Warm regards,Royal Sonesta Houston

Dear Erika,What a treat! It was a pleasure to provide you with such a warm welcome and we appreciate you spreading joy in the form of your perfect review. Welcoming you again would be a great joy and we invite you to hurry back just as soon as you can.Warm regards,Royal Sonesta Houston

Greetings Adolfo,We thank you for the high marks and we appreciate you investing the time to share your review. As you likely discovered, there is much to explore in the greater Galleria, and we trust you’ll call our hotel “home” the next time your travels bring you, our way. Warm regards,Royal Sonesta Houston

Dear ESPERANZA,We appreciate you sharing the love in the form of your wonderful review. It was a pleasure to serve as your home away from home and we look forward to you visiting again, hopefully, one day soon.All the best,Royal Sonesta Houston

Dear Cristina,Your kind words regarding our Royal Sonesta colleagues leave us beaming with joy and we thank you for taking the time to share. We appreciate your added remarks, and we look forward to shining even brighter the next time we see you. Until then.Warm regards,Royal Sonesta Houston

Greetings Maria,Your high marks are received with our great appreciation, and we hope the months and years ahead provide you the chance to join us again in the Houston Galleria. Until then.Kind regards,Royal Sonesta Houston

Dear j Ernesto,It was a pleasure to serve as your home-base while enjoying the Houston Galleria and we thank you for passing along your high marks and your thoughtful feedback. It would be a joy to one day greet you again and we trust you are looking forward to your return just as much as we are.Warm regards,Royal Sonesta Houston

Thank you, Santiago.It was a pleasure to serve as your host and we trust you will think of us when planning your next Galleria retreat. Until then.All the best,Royal Sonesta Houston

Dear Jorge Alberto, We thank you for joining us again though we are sorry to learn that your most recent experience was not as magnificent as the year prior. Our valet attendants have a crowded driveway to manage during peak arrival times and with that in mind they do ask guests to ensure that their drop off time is kept brief. With that in mind, it sounds as if the way in which this was introduced provides an opportunity for further training and we once again hope you can accept our regrets. We appreciate your added feedback, and we look forward to shining our brightest the next time we see you. All the best, Royal Sonesta Houston

Greetings Pamela, It was a pleasure to serve as your host and we thank you for sharing your review. Our team extends apologies for any moments of imperfection and we look forward to you enjoying a flawless experience the next time we see you. All the best, Royal Sonesta Houston

Thank you, Jose Luis. it was a pleasure to serve as your host and we look forward to you visiting again! All the best, Royal Sonesta Houston

We so enjoyed serving as your host, Maria. Please come visit again! Warm regards, Royal Sonesta Houston

Greetings Esther, We are happy to read that our hotel served you well for enjoying everything available in the greater Houston Galleria. It was a pleasure to serve as your host in the city and we hope to welcome you again one day soon. Kind regards, Royal Sonesta Houston

Greetings, You know how to make us smile. We appreciate the top scores and we look forward to earning them time and again, each time we see you. Warm regards, Royal Sonesta Houston

Thank you, and please come see us again. Best regards, Royal Sonesta Houston

Greetings Karla, We appreciate the top marks and we look forward to you visiting again one day soon. All the best, Royal Sonesta Houston

Greetings Jorge, It was a pleasure to serve as your home-away-from-home and we thank you for sharing your review. We look forward to earning your full seal of approval the next time we see you and we trust that 2022 will bring us together again. All the best, Royal Sonesta Houston

Thank you! We appreciate the high marks and we look forward to earning them again the next time we welcome you back to Houston. All the best, Royal Sonesta Houston

Thank you, Alejandro. Please count on us to serve as your home-away-from-home for any future travels to Houston. Until next time. Best regards, Royal Sonesta Houston

Greetings Nancy, We are so thankful for your review, and we thank you for taking the time to let us know that your Royal Sonesta visit was perfectly enjoyed. Your kind comments melt our heart and we look forward to providing another treasured experience upon your return. Warm regards, Royal Sonesta Houston

Greetings Cinthya, We are pleased to read that you so enjoyed our Galleria address and we thank you for spending your time with us. We would be honored to one day welcome you again and we invite you to hurry back just as soon as you can. Warm regards, Royal Sonesta Houston

Greetings Pedro, We are thrilled to learn that you feel this way and we hope to remain at the top of your favorite hotels list for many years to come. All the best, Royal Sonesta Houston

Thank you, Ivonne. We appreciate the perfect scores and we look forward to providing another treasured experience the next time we see you. Best regards, Royal Sonesta Houston

Greetings Julio, Feedback like yours is what we always want to hear, and we will be sure to share your splendid comments with our team in ARA Restaurant. We truly value you being a part of our extended Royal Sonesta family and we encourage you to hurry back just as soon as you can. All the best, Royal Sonesta Houston

Thank you, Jose. We appreciate your high marks and we hope the months and years ahead provide you the chance to join us again. All the best, Royal Sonesta Houston

Dear Ruth, Greetings from all of us in the Houston Galleria and thank you for sharing your review. We appreciate your understanding as we continue to ensure for a safe environment for all and we hope to further impress with more amenities and services the next time we see you. Warm regards, Royal Sonesta Houston

Dear Guest, Our Stay Safe with Sonesta program was designed to have guests feeling just as you do and we are thrilled to learn that those efforts made you feel so at ease. We appreciate the accolades of our Housekeeping and Front Desk colleagues and on behalf of all of us in the Galleria, we hope to welcome you again one day soon. Warm regards, Royal Sonesta Houston

Greetings, Your recommendation means the world to us and we appreciate you letting others know what they can expect when joining us. We hope to one day welcome you again and we look forward to your return. Warm regards, Royal Sonesta Houston

Dear Pablo, It was a pleasure to serve as your host though we wish to apologize for any disappointments related to your visit. We look forward to shining brighter the next time we see you and we encourage you to hurry back just as soon as you can. Warm regards, Royal Sonesta Houston

Dear Guest, Greetings from the Galleria and thank you for letting us know that your time with us was a success. We trust the months ahead will bring us together again. Warm regards, Royal Sonesta Houston