Alberca al aire libre
Ver disponibilidad

Opiniones de Sultan Bey Hotel

4 out of 5
Sultan Bey Hotel
Kafr el Gouna, El Gouna, Red Sea Governorate

Opiniones

8.2

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 39 de 115 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 54 de 115 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 14 de 115 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 7 de 115 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 1 de 115 opiniones" "

8.2/10

Limpieza

8.6/10

Servicio y personal

8.6/10

Servicios

7.6/10

Condiciones de la propiedad

9.2/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Tania, España

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Hotel muy bien situado cerca del downtown y playa
Me ha gustado la estancia en el hotel y es posible que vuelva .

10/10 Excelente

Ivonne

Viaje en pareja
Le gustó: Limpieza y servicio y personal
Der Garten und die Anlage sind einfach toll. Alles ist mit viel Liebe zum Detail arrangiert und hergerichtet. Da Personal ist sehr freundlich und hilfsbereit. Wir haben uns sehr wohl gefühlt.
Se hospedó 7 noches en marzo de 2024

10/10 Excelente

William

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 7 noches en diciembre de 2023

10/10 Excelente

Peter

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Sehr nettes Personal in allen Bereichen. Jeden Tag ein anders Motto beim Essen (14 Tage). Auch am Abend sehr ruhig und gemütlich an der Pool-Bar. Wir konnten problemlos die Zimmer mit AI 2 Stunden verlängern.
Se hospedó 7 noches en septiembre de 2023
Respuesta de gr, el 20 sept. 2023
Dear Mr. Peter, Thank you very much for choosing the Sultan Bey Hotel for your vacation and for sharing your very good experiences with us and other guests. Great that you enjoyed your time with us in our lagoon paradise and that we met all of your expectations in all areas and that we were able to convince you with our entire service. We hope see you again soon. Please stay healthy and safe and take care of you. Best Regards Your Sultan Bey team

10/10 Excelente

Alejandro

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
An Oasis in El Gouna
The hotel facilities are great, we really enjoyed and our children too! The breakfast buffet has everything you need to start the day. The pool is not very big but it’s nice and the pool bar is really good too serving both drinks and food as well! There’s a small boat to go to Zaytona beach which while not great, it’s good enough. Based on this hotel it’s easy to go Sahl Hasheesh or Soma Bay for a day trip and enjoy everything the Red Sea has to offer. For a family it is very safe for the children to explore and have fun so the parents can also enjoy. El Gouna town is a short walk and had many shops and restaurants where very kind and nice people awaits your visit. Would recommend 100%
Se hospedó 10 noches en agosto de 2023
Respuesta de gr, el 20 sept. 2023
Dear Mr. Alejandro, Thank you very much for choosing the Sultan Bey Hotel for your vacation and for sharing your very good experiences with us and other guests. Great that you enjoyed your time with us in our lagoon paradise and that we met all of your expectations in all areas and that we were able to convince you with our entire service. Thank you so much that you can recommend us. We hope to see you again soon. Please stay healthy and safe and take care of you. Best Regards Your Sultan Bey team

10/10 Excelente

Lianne

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Een mooi hotel op een goede locatie met vriendelijk personeel dat er alles aan doet om het naar je zin te maken
Se hospedó 14 noches en agosto de 2023
Respuesta de gr, el 24 ago. 2023
Dear valued guests, Thank you very much for choosing the Sultan Bey Hotel for your vacation and for sharing your so good experiences with us and other guests. Great that you enjoyed your time with us in our lagoon paradise and that we met all of your expectations in all areas and that we were able to convince you with our entire service. Thank you for your recommendation. We hope and wish to see you again soon. With our Best Regards Your Sultan Bey team

10/10 Excelente

enas

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Outstanding in all aspects,well maintained room,polite and active member,easily accessibility to zaytouna beach ,great tasty food….highly recommended
Se hospedó 4 noches en junio de 2023
Respuesta de gr, el 3 jul. 2023
Dear valued guests, Thank you very much for choosing the Sultan Bey Hotel for your vacation and for sharing your so good experiences with us and other guests. Great that you enjoyed your time with us in our lagoon paradise and that we met all of your expectations in all areas and that we were able to convince you with our entire service. Thank you for your recommendation. We hope and wish to see you again soon. With our Best Regards Your Sultan Bey team

8/10 Bueno

Nicole Stefanie

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Echt ein gemütliches Hotel in Toller Strand-Lage! Das Hotel hat uns einen Privaten Shuttle vom Flughafen zum Hotel und zurück organsiert. Alle Zimmer sind ähnlich Groß, es gibt also keine Suite oder Familienzimmer daher fallen 3-Bett Zimmer recht klein Aus. Ist aber ausreichend. Die betten und das Beistell-Klappbett sind relativ neu und sehr gemütlich. Das Badezimmer ist geräumig. Mängel oder Beanstandungen wurden unkompliziert und sofort umgesetzt. Ein Kühlschrank der nicht funktioniert hat wurde in 10 Minuten ausgetauscht- danke-Toll Grundsätzlich könnten Kleinigkeiten erneuert werden aber im großen und ganzen ist es stilvoll und funktional eingerichtet. Wir hatten All-In, was jedoch noch das typische ALL-IN in Ägypten entspricht. Die Hauptmahlzeiten sind sehr hochwertig und kein Kantinen Essen! JEDOCH ist das Getränkeangebot eingeschränkt und nicht zu jeder Zeit an jedem Ort wirkliches ALL IN SO gibt es am Zeytona Beach nur eingeschränkt Soft getränke und ein mini Angebot an schnellen Speisen wie Pommes, Pizza Stücken, Fast Food. Bier-Wein-Cocktails sind hier nicht INKL. in der Zeit von 10:00 - 12:30 und 14:30-19:00 gibt es keine Speisen auf der gesamten Anlage OBST UND EIS kostet Extra. Die Pool Bar ist bis 24:00 Uhr geöffnet- Leider ist hier das Personal sehr unfreundlich und genervt sobald Gruppen ab 4 Personen Getränke Wünsche äußern und auch mal zwei oder mehr Cola zur liege tragen möchten.
Se hospedó 6 noches en junio de 2023
Respuesta de gr, el 24 jun. 2023
Dear Mrs. Stefanie, Thank you very much for choosing the Sultan Bey Hotel for your vacation and for sharing your so good experiences with us and other guests. Great that you mostly enjoyed your time with us in our lagoon paradise and that we met all of your expectations in our food, that we were able to convince you with our entire service nearly in all and also for your comments we will care care for the future guests. Just to avoid a missunderstanding, we serve in our pool bar small snacks during 12 to 16h in the afternoon, after we serve our coffee time from 16.30 to 17.30 after in the pool area. In the beach you find a lunch from 13 to 14.30h. We hope to see you again. Please stay healthy and safe and take care of you. Best Regards Your Sultan Bey team

10/10 Excelente

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Guter Service, welcher die kleinen Unzulänglichkeiten am Inventar (klemmende Schränke, Fenster etc.) wett macht
Se hospedó 10 noches en mayo de 2023
Respuesta de gr, el 31 may. 2023
Dear Mr. Jens-Uwe, Thank you very much for choosing the Sultan Bey Hotel for your vacation and for sharing your so good experiences with us and other guests. Great that you enjoyed your time with us in our lagoon paradise and that we met all of your expectations in all areas and that we were able to convince you with our entire service. We hope to see you again soon. Please stay healthy and safe and take care of you. Best Regards Your Sultan Bey team

10/10 Excelente

Daniel

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We are so glad we went with Sultan Bey after shopping around a bit. The all inclusive was totally worth it, everyday there was a new delicious cocktail. There was always a shady spot at the pool bar or the pool or the beach area. Access to Zeytouna beach was a big bonus. Absolutely gorgeous, and only a very short boat ride away. And the staff were all so friendly and helpful. We'd love to make it back someday!
Se hospedó 3 noches en mayo de 2023
Respuesta de gr, el 20 may. 2023
Dear Mr. Daniel, Thank you very much for choosing the Sultan Bey Hotel for your vacation and for sharing your so good experiences with us and other guests. Great that you mostly enjoyed your time with us in our lagoon paradise and that we met all of your expectations in all areas and that we were able to convince you with our entire service, all our staff and the delicious cocktails, pool bar and the beach. Thank you so much that you can recommend us. We hope to see you again soon. Please stay healthy and safe and take care of you. Best Regards Your Sultan Bey team

10/10 Excelente

EMAD

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice stay,clean well maintained rooms,tasty food,just few steps from the downtown&a shuttle boat every hour to zaytouna beach…highly recommended
Se hospedó 4 noches en abril de 2023
Respuesta de sb, el 24 abr. 2023
Dear Mr. Emad, Thank you very much for choosing the Sultan Bey Hotel for your vacation and for sharing your so good experiences with us and other guests. Great that you mostly enjoyed your time with us in our lagoon paradise and that we met all of your expectations in all areas and that we were able to convince you with our entire service. Thank you so much that you can recommend us. We hope to see you again soon. Please stay healthy and safe and take care of you. Best Regards Your Sultan Bey team

10/10 Excelente

Carol ann

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 14 noches en abril de 2023
Respuesta de sb, el 23 abr. 2023
Dear Mrs. Carol, Thank you very much for choosing the Sultan Bey Hotel for your vacation and for sharing your so good experiences with us and other guests. Great that you mostly enjoyed your time with us in our lagoon paradise and that we met all of your expectations in all areas and that we were able to convince you with our entire service. Thank you so much that you can recommend us. We hope to see you again soon. Please stay healthy and safe and take care of you. Best Regards Your Sultan Bey team

10/10 Excelente

Yasmin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 7 noches en abril de 2023
Respuesta de gr, el 19 abr. 2023
Dear Mrs. Yasmin, Thank you very much for choosing the Sultan Bey Hotel for your vacation and for sharing your so good experiences with us and other guests. Great that you mostly enjoyed your time with us in our lagoon paradise and that we met all of your expectations in all areas and that we were able to convince you with our entire service. Thank you so much that you can recommend us. We hope to see you again soon. Please stay healthy and safe and take care of you. Best Regards Your Sultan Bey team

8/10 Bueno

Olaf

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
ANLAGE und umgebung super Getränke und Speisen gut aber nicht super
Se hospedó 1 noche en febrero de 2023
Respuesta de Sultan bey hotel team, el 26 mar. 2023
Dear Olaf, Thank you so much for choosing our Sultan Bey hotel and sending us your nice review. We are very happy to convience you nearly in all our services. We wish that you had a very nice holiday and enjoy your stay here. We would be happy to see you again with us in our hotel. With kindly regards Your Sultan Bey Hotel, Guest Relation

8/10 Bueno

Thomas

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Alles bestens
Respuesta de Guest Relation Supervisor Doreen, el 15 ene. 2023
Lieber Thomas, vielen Dank für Ihre Bewertung, es war uns eine Ehre, Sie in unserem Haus begrüssen zu dürfen und freuen uns, dass es Ihnen bei uns weitest gehend gefallen hat. Wir würden uns freuen, Sie in Zukunft wieder einmal bei uns begrüssen zu dürfen. Sonnige Grüsse Ihr Sutan Bey Hotelteam

10/10 Excelente

Shereen

Se hospedó 4 noches en julio de 2022
Respuesta de Guest Relation Supervisor Doreen, el 6 ene. 2023
Dear Mrs. Shereen, Thank you very much for choosing the Sultan Bey Hotel for your vacation and for sharing your so good experiences with us and other guests. Great that you mostly enjoyed your time with us in our lagoon paradise and that we met all of your expectations in all areas and that we were able to convince you with our entire service. Thank you so much that you can recommend us. We hope to see you again soon. Please stay healthy and safe and take care of you. Best Regards Your Sultan Bey team

10/10 Excelente

ABD EL FALTAH

Respuesta de Sultan bey hotel team, el 26 mar. 2023
Dear Mr. El Faltah, Thank you very much for choosing the Sultan Bey Hotel for your vacation and for sharing your so good experiences with us and other guests. Great that you mostly enjoyed your time with us in our lagoon paradise and that we met all of your expectations in all areas and that we were able to convince you with our entire service. Thank you so much that you can recommend us. We hope to see you again soon. Please stay healthy and safe and take care of you. Best Regards Your Sultan Bey team

10/10 Excelente

Sherif

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
In general, the hotel is amazing and the staff are extremly friendly and so nice. I felt I am at home and pampered from super nice staff.
Respuesta de Guest Relation Supervisor Doreen, el 29 dic. 2022
Dear Mr. Sherif, Thank you very much for choosing the Sultan Bey Hotel for your vacation and for sharing your so good experiences with us and other guests. Great that you mostly enjoyed your time with us in our lagoon paradise and that we met all of your expectations in all areas and that we were able to convince you with our entire service. Thank you so much that you can recommend us. We hope to see you again soon. Please stay healthy and safe and take care of you. Best Regards Your Sultan Bey team

8/10 Bueno

Ian

Se hospedó 7 noches en septiembre de 2022
Respuesta de Guest Relation Supervisor Doreen, el 29 dic. 2022
Dear Mr. Ian, Thank you very much for choosing the Sultan Bey Hotel for your vacation and for sharing your so good experiences with us and other guests. Great that you mostly enjoyed your time with us in our lagoon paradise and that we met all of your expectations in all areas and that we were able to convince you with our entire service. Thank you so much that you can recommend us. We hope to see you again soon. Please stay healthy and safe and take care of you. Best Regards Your Sultan Bey team

8/10 Bueno

Laszlo Michael

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Überwältigende Gastfreundschaft
Se hospedó 8 noches en septiembre de 2022
Respuesta de Guest Relation Supervisor Doreen, el 16 sept. 2022
Lieber Michael, vielen Dank für Ihre Bewertung, es war uns eine Ehre, Sie in unserem Haus begrüssen zu dürfen und freuen uns, dass es Ihnen bei uns gefallen hat. Wir würden uns freuen, Sie in Zukunft wieder einmal bei uns begrüssen zu dürfen. Sonnige Grüsse Ihr Sutan Bey Hotelteam

10/10 Excelente

Mohamed

Viaje familiar
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Great Arabian style Sea Lagoon Beach front hotel
Amazing Arabian style them sea lagoons beach pool hotel with amazing super helpful staff, pool team and bar man: Ashrt + Super resturent team & super chef
Se hospedó 3 noches en julio de 2022
Respuesta de Guest Relation Supervisor Doreen, el 29 dic. 2022
Dear Mr. Mohamed, Thank you very much for choosing the Sultan Bey Hotel for your vacation and for sharing your so good experiences with us and other guests. Great that you mostly enjoyed your time with us in our lagoon paradise and that we met all of your expectations in all areas and that we were able to convince you with our entire service. Thank you so much that you can recommend us. We hope to see you again soon. Please stay healthy and safe and take care of you. Best Regards Your Sultan Bey team

8/10 Bueno

Sameh

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Se hospedó 3 noches en julio de 2022
Respuesta de Guest Relation Supervisor Doreen, el 12 ago. 2022
Dear Mr. Sameh, Thank you very much for choosing the Sultan Bey Hotel for your vacation and for sharing your so good experiences with us and other guests. Great that you mostly enjoyed your time with us in our lagoon paradise and that we met nearly all of your expectations in all areas and that we were able to convince you with our entire service. Thank you so much that you can recommend us. We hope to see you again soon. Please stay healthy and safe and take care of you. Best Regards Your Sultan Bey team

10/10 Excelente

Frank

Se hospedó 7 noches en junio de 2022
Respuesta de Guest Relation Supervisor Doreen, el 29 dic. 2022
Dear Mr. Frank, Thank you very much for choosing the Sultan Bey Hotel for your vacation and for sharing your so good experiences with us and other guests. Great that you mostly enjoyed your time with us in our lagoon paradise and that we met all of your expectations in all areas and that we were able to convince you with our entire service. Thank you so much that you can recommend us. We hope to see you again soon. Please stay healthy and safe and take care of you. Best Regards Your Sultan Bey team

4/10 Malo

Simen

Se hospedó 2 noches en mayo de 2022

8/10 Bueno

Patricia

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Immer wieder schon dort zu sein. Wer nicht das Animationsprogramm sucht, ist hier genau richtig. Ein kleines feines Hotel mit guten Service und leckerem Essen.
Se hospedó 6 noches en abril de 2022
Respuesta de Guest Relation Supervisor Doreen, el 16 sept. 2022
Liebe Patricia, vielen Dank für Ihre Bewertung, es war uns eine Ehre, Sie erneut in unserem Haus begrüssen zu dürfen und freuen uns, dass es Ihnen abremals bei uns gefallen hat. Wir würden uns freuen, Sie in Zukunft wieder einmal bei uns begrüssen zu dürfen. Sonnige Grüsse Ihr Sutan Bey Hotelteam

8/10 Bueno

Karim

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very pleasant
Se hospedó 6 noches en diciembre de 2021
Respuesta de Guest Relation Supervisor Doreen, el 12 ago. 2022
Dear family Karim, Thank you very much for choosing the Sultan Bey Hotel for your vacation and for sharing your good experiences with us and other guests. Great that you enjoyed your time with us in our lagoon paradise and that we met all of your expectations in all areas and that we were able to convince you with our entire service. Thank you so much that you can recommend us with 4 of 5 points. We hope to see you again soon. Please stay healthy and safe and take care of you. Best Regards Your Sultan Bey team

10/10 Excelente

Cliente verificado

Le gustó: Limpieza y servicio y personal
Very nice location in downtown...,near from all destinations&zaytouna beach....advise every one to stay in
Se hospedó 3 noches en mayo de 2021
Respuesta de Guest Relation Supervisor Doreen, el 12 ago. 2022
Dear valued guest , Thank you very much for choosing the Sultan Bey Hotel for your vacation and for sharing your good experiences with us and other guests. Great that you enjoyed your time with us in our lagoon paradise and that we met all of your expectations in all areas and that we were able to convince you with our entire service. Thank you so much that you can recommend us with 5 of 5 points. We hope to see you again soon. Please stay healthy and safe and take care of you. Best Regards Your Sultan Bey team

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Really all about. Fantastic resort from all aspects
Se hospedó 3 noches en mayo de 2021
Respuesta de Guest Relation Supervisor Doreen, el 12 ago. 2022
Dear valued guest , Thank you very much for choosing the Sultan Bey Hotel for your vacation and for sharing your good experiences with us and other guests. Great that you enjoyed your time with us in our lagoon paradise and that we met all of your expectations in all areas and that we were able to convince you with our entire service. Thank you so much that you can recommend us with 5 of 5 points. We hope to see you again soon. Please stay healthy and safe and take care of you. Best Regards Your Sultan Bey team

6/10 Aceptable

Shirien

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Despite its name, it isn't all-inclusive. The A/C wasn't working great, and there wasn't enough lighting in the room. The best thing about the hotel is the flowers and view outside. Breakfast was nice too. The area is dead though, maybe because of corona, but we seemed like the only ones at the hotel. Front office staff was nice and accommodating of our needs. But wouldn't rebook this same hotel.
Se hospedó 4 noches en octubre de 2020

8/10 Bueno

Leah

Le gustó: Comodidad de las habitaciones
Lagoon was perfect but lack of amanities.
No tooth brush, toothpaste, shampoo and slippers, so you should bring them. Wifi sucks, not good for business trip. I found many ants on my underwear which was in the wardrobe. Lagoon was perfect to relax. It is so near. Meals were okay.
Se hospedó 5 noches en julio de 2019
Respuesta de Linda, el 22 ago. 2019
Dear Leah, we are glad you had a good time with us, and apologize, that you did not find all amenities you were expecting. We are working already on improving our Wifi and would be glad to meet you again in the future for a vacation trip :-) Thank you and best regards

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 6 noches en diciembre de 2018
Respuesta de GR, el 8 ene. 2019
Thank you very much for your rating, we are glad you enjoyed your time with us and hope to see you soon again.

8/10 Bueno

Poppy, Rheinland-Pfalz

Le gustó: Servicio y personal
Hotel war klein und gemütlich und übersichtlich !
Das Hotel war schön, Service war gut , Personal war freundlich! Leider hatten wir Durchfall und Krämpfe ab dem 3 Tag hat uns leider den ganzen Urlaub begleitet. Konnten daher unseren Urlaub nicht richtig genießen!
Se hospedó 9 noches en abril de 2018
Respuesta de Gr, el 12 may. 2018
Liebe Poppy, vielen Dank fuer Ihre Bewertung, es war uns eine Ehre, Sie in unserem Haus begruessen zu duerfen und freuen uns, dass es Ihnen bei uns gefallen hat. Wir bedauern, das einige Tage getruebt waren und hoffen, es geht Ihenn wieder besser. Wir wuerden uns freuen, Sie in Zukunft wieder ienmal bei uns begruessen zu duerfen. Sonnige Gruesse Ihr Sutan Bey Hotelteam

10/10 Excelente

Sarah, Reading, UK

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Quirky, comfortable hotel well placed in Downtown
The hotel was comfortable with a spacious room, a terrace and good views of the lagoon. The food was varied and of good quality. The pool and public toilet areas were very clean and well looked after. There were enough sunbeds for everyone. The staff could not do enough to help, even bringing a kettle and mugs at 11.30 at night! We were able to have a relaxing stay with easy access to Downtown and to the marinas by taxi or tuk-tuk.
Se hospedó 7 noches en octubre de 2017
Respuesta de s, el 12 ago. 2022
Dear valued guest , Thank you very much for choosing the Sultan Bey Hotel for your vacation and for sharing your good experiences with us and other guests. Great that you enjoyed your time with us in our lagoon paradise and that we met all of your expectations in all areas and that we were able to convince you with our entire service. Thank you so much that you can recommend us with 5 of 5 points. We hope to see you again soon. Please stay healthy and safe and take care of you. Best Regards Your Sultan Bey team

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
ideal gelegen - zur dorfpiazza sind es nur wenige schritte, schöne hotelanlage, durchschnittliches frühstücksbuffet, geschmackvolles zimmer mit schönem -und beschattetem - balkon
Se hospedó 7 noches en septiembre de 2017
Respuesta de GR, el 12 oct. 2017
Liebe Gaeste, vielen Dank fuer Ihre netten Worte, wir freuen uns, dass es Ihnen bei uns gefallen hat und hoffen, Sie in Zukunft wieder einmal bei uns begruessen zu duerfen. Sonnige Gruesse Ihr SUltan Bey Hotel

8/10 Bueno

Michael Ishak, Nashville, TN

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Nice small hotel, food is good staff are awesome.
I have stayed 5 nights at this hotel, staff are very friendly, food is good. It's very quiet environment, to reach the beach you have to ride a boat for 10 minutes. No entertainment at all!!!. There is a perfume store at the beach don't ever buy from it, products are terrible and the guy run the store is so rude and a thief, he have stolen 600 Egyptian pounds from my sister that she forgot at the store and he claimed that he never saw her money.
Respuesta de Orascom Hotels, el 11 may. 2017
Dear Mr. Michael, Thank you for your feedback and we are happy,t hat you enjoyed your stay at our hotel. Please note, that we are independent from the shops as they work individually. We hope to have the pleasure again to welcome you in the nearest future. Best Regards, Your Hotel Management

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Angenehmes Hotel
Gutes Hotel mit dem Flair Ägyptens. Zimmer sauber, immer frische Handtücher. Hotelanlage sehr gepflegt. Das Essen mit war auch sehr gut.. Es gab im Großen und Ganzen nix zu meckern !!
Respuesta de Orascom Hotels, el 11 may. 2017
Lieber Gast, Vielen Dank für Ihren Kommentar. Wir sind glücklich zu wissen, dass Sie einen entspannten Urlaub bei uns im Sultan Bey Hotel verbracht haben und freuen uns umso mehr, dass es keine Beschwerden geben. Wir hoffen Sie auf jeden Fall in naher Zukunft wieder bei uns Willkommen zu heißen und wünschen Ihnen alles Gute bis dahin, Ihr Hotel Management

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excellent location
El Gouna itself is a beautiful place and Sultan Bay has one of the best locations that we saw. The lagoon view rooms are amazing. I thought that the room size was smaller than what we expected but it was sufficient nonetheless. We were there on a holiday with our 2 year old and I think he enjoyed his stay more than we did. The only issue was that they couldn't give us a double (king sized) bed in the room. That was the only blip in an otherwise excellent stay.
Respuesta de Hotel Management, el 29 oct. 2016
Dear valued Guest, Thank you for your review. We are glad you enjoyed your stay at our hotel and are looking forward to welcome you soon again. Best Regards, Your Hotel Management.

8/10 Bueno

Marina, Torino

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
confortevole hotel in comoda posizione centrale
la mia esperienza è positiva tanto che è la 3 volta che ritorno
Respuesta de Hotel Management, el 21 oct. 2016
Cara signora Marina, Grazie mille per aver condiviso i suoi commenti su vostro soggiorno con noi. Siamo gioia di sapere, che avete fatto godere la vostra vacanza e sentire che è la prima volta è già una prova, che noi facciamo i nostri ospiti felice in ogni momento del loro soggiorno. Speriamo che ci accingiamo a darvi il benvenuto di nuovo un 4 ° tempo e vi auguriamo tutto il meglio fino a quel momento, Il tuo Hotel Management.

6/10 Aceptable

Cliente verificado

No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Respuesta de Guest Relation Supervisor Doreen, el 12 ago. 2022
Dear valued guest , Thank you very much for choosing the Sultan Bey Hotel for your vacation and for sharing your good experiences with us and other guests. Great that you enjoyed your time with us in our lagoon paradise and that we met all of your expectations in all areas and that we were able to convince you with our entire service. Thank you so much that you can recommend us with 5 of 5 points. We hope to see you again soon. Please stay healthy and safe and take care of you. Best Regards Your Sultan Bey team

10/10 Excelente

Shady, Cairo

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
a place to relax
Very good hotel near to zaytona beach and downtown , the staff will help you if you have a problem in a very professional way
Respuesta de Hotel Management, el 15 ago. 2016
Dear Mr. Shady, Thank you for sharing your feedback with us. I am pleased to hear you enjoyed your stay at our hotel. We hope to have the pleasure to welcome you back again soon. Best regards, Your Hotel Management

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza
Respuesta de General Manager, el 15 ago. 2016
Dear Guest, Thank you for your review and hope to welcome you again soon. Best Regards, Your Hotel Management

8/10 Bueno

Ayman, مصر

Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
كلنا نشجع السياحه الى مصر
عموما الإقامة كانت جيده كذلك العاملين كانوا وديدين ومتعاونين الى اقصى درجه
Respuesta de Guest Relation Supervisor Doreen, el 12 ago. 2022
Dear valued guest , Thank you very much for choosing the Sultan Bey Hotel for your vacation and for sharing your good experiences with us and other guests. Great that you enjoyed your time with us in our lagoon paradise and that we met all of your expectations in all areas and that we were able to convince you with our entire service. Thank you so much that you can recommend us with 8 of 10 points. We hope to see you again soon. Please stay healthy and safe and take care of you. Best Regards Your Sultan Bey team

4/10 Malo

Tamer, cairo

No le gustó: Limpieza y condiciones de la propiedad
Definitely not a 4 star hotel
The shower in my room was terrible, water was out a couple of times while I was showering also you would get surges of really hot water every 40 secs, it was really annoying! Hotel music was very loud, me and my wife would wake up every morning at 7:30 AM. Overall cleanliness and quality is poor, my bed sheet had 2 holes the size of a tennis ball. The food was ok (breakfast only). This is definitely not a 4 star hotel for me.

8/10 Bueno

Dalia, Cairo

Le gustó: Servicio y personal
great location, nice pool and nice beach
I am a regular to this hotel and will definitely go back soon.
Respuesta de Guest Relation Supervisor Doreen, el 12 ago. 2022
Dear valued guest , Thank you very much for choosing the Sultan Bey Hotel for your vacation and for sharing your good experiences with us and other guests. Great that you enjoyed your time with us in our lagoon paradise and that we met all of your expectations in all areas and that we were able to convince you with our entire service. Thank you so much that you can recommend us with 4 of 5 points. For sure we will forward the remarks and work on it. We hope to see you again soon. Please stay healthy and safe and take care of you. Best Regards Your Sultan Bey team

10/10 Excelente

Justine , Lyon

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excellent hôtel, personnel charmant,cadre de rêve
Hôtel recommandé à 100% : hébergement, personnel, infrastructures, restauration,... excellent séjour
Respuesta de Guest Relation Supervisor Doreen, el 12 ago. 2022
Dear valued guest , Thank you very much for choosing the Sultan Bey Hotel for your vacation and for sharing your good experiences with us and other guests. Great that you enjoyed your time with us in our lagoon paradise and that we met all of your expectations in all areas and that we were able to convince you with our entire service. Thank you so much that you can recommend us with 5 of 5 points. We hope to see you again soon. Please stay healthy and safe and take care of you. Best Regards Your Sultan Bey team

8/10 Bueno

Patricia, Savigny (Suisse)

Le gustó: Servicio y personal y comodidad de las habitaciones
Pour une virée entre copains
Séjour agréable dans un endroit magnifique, hôtel tout confort, service et personnel très serviables. Nombreuses activités proposées. Ne manquez pas de vous déplacer en Tuk-Tuk! Seul hic, quand le bar voisin fait discothèque.

8/10 Bueno

Medhat, alexandria

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
hitel location is v good

8/10 Bueno

HA

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
It's a nice hotel , it has a nice beach , nice views , it's location is perfect as its in Elgouna down town and 5min away from elmarina. I've visited most of the 5stars hotels in ElGouna and I find Sultan bey one of the best hotels there, I enjoyed it so much

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
It was a nice hotel, i am really recommending, however my concern is about the food has no much variety and not that nice. Staff are very friendly, cleaning is very good, you can find support if you need at anytime.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Schönes einfaches Hotel
Anreise war Nachts um zwei, sowohl der Transfer als auch der Check in liefen Reibungslos, wir wurden schon erwartet. Hatten ein Doppelbettzimmer gebucht, was wir durch zusammenstellen der beiden Betten auf Nachfrage auch bekommen haben. Das Zimmer war ruhig, 2.Stock zum Innenhof gelegen. Die Einrichtung gut und auf ordentlichem Standard, die Sauberkeit in allen Bereichen sehr hoch. Bis auf eine Ausnahme waren die Nächte ruhig, aber die lauten Partygäste wurden vermutlich vom Hotelpersonal bald zu mehr Ruhe angehalten. Das Publikum war gemischt, viele Deutsche und Niederländer, doch einige Arabische oder Ägyptische Gäste, wenig Briten oder Russen. Wir hatten nur Frühstück gebucht, das Buffet war reichlich und mit guter Auswahl, empfindliche Speisen gut gekühlt und beinhaltete auch einem warmen Teil sowie eine Omlette Station. Das Personal war durchgehend sehr hilfsbereit und freundlich, wir haben uns auf Englisch und manchmal auf Deutsch verständigt. Das Buffet am Abend haben wir nur einmal Zugebucht, relativ teuer aber gut. Pool und Strand sind nett, haben wir aber nicht viel genutzt.
Respuesta de HM, el 30 jun. 2015
Dear guest, Than you very much for your kind word about your vacation at our hotel. We are glad to know that you enjoyed your stay with us and would like to thank you specially about the compliments concerning the employees. We hope w will see you soon again and sending Sunny greetings Maged Maher Hotel Manager