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Opiniones de The Gold Palace & Resorts

4 out of 5
The Gold Palace & Resorts
Jaipur-Delhi National Highway, Kukas, Jamwa Ramgarh, Rajasthan

Opiniones

5.8
Puntuación de 10, es decir, Excelente. Basada en 1 de 15 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 3 de 15 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 5 de 15 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 5 de 15 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 1 de 15 opiniones" "

5.4/10

Limpieza

5.4/10

Servicio y personal

5.0/10

Servicios

5.4/10

Condiciones de la propiedad

7.0/10

Cuidado del medio ambiente

Opiniones

2/10 Terrible

Mahaveer

Viaje familiar
No le gustó: Limpieza
It was worst experience I ever faced, water leakage in AC, floor was dirty, food quality was very poor. It was a big mistake choosing this property. Expedia please process the refund
Se hospedó 1 noche en julio de 2023
Respuesta de sc, el 24 jul. 2023
apologies for your experience . let us check and come back to you

6/10 Aceptable

sreedipa

Le gustó: Limpieza
No le gustó: Servicios
Property is located in beautiful place. But it is mismanaged checkin process is slow , food or café services are not up to mark consists of limited menu and is not tasty either.
Se hospedó 1 noche en diciembre de 2021

8/10 Bueno

KEI

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
良いホテルです
部屋も広く、エキストラベッドも頼めば用意してくれて(追加料金なし)、シャワーもきちんとお湯がでました。 少し寒かったですが、暖房も用意してくれたりとサービスが良いなと思いました。 朝ごはんも子どもが食べれる物があったのでよかったです。 庭も広くもう一泊してホテルでゆっくり過ごすのも良いかなと思えるホテルでした。
Se hospedó 1 noche en diciembre de 2021
Respuesta de s chakraborty, el 30 dic. 2021
thank you for your kind words . we will be better prepared with food of your taste the next time . have a good day

6/10 Aceptable

thomas

Viaje familiar
average hotel, no wifi
Big difference between 4 and 5 stars in India. With this 4 star hotel expect things like no WiFi working, worker in our room on break when we entered room. Passports took awhile to be returned, choices at breakfast limited but edible. Decent hotel but not in place on hotels.com map so in wrong location for us.
Se hospedó 1 noche en diciembre de 2019
Respuesta de subhashish, el 26 dic. 2019
my apologies for the wifi not working and the delay in return of the passports . we will make sure thyat other guests do not have the same experience and work to make thier stay better , thanks again for your insight ,

10/10 Excelente

Paul

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
The hotel was excellent, they made us feel very welcome. The restaurant was very good and so was breakfast.
Se hospedó 4 noches en noviembre de 2019
Respuesta de subbu, el 22 nov. 2019
thanks you for your kind words . please do visit us again .

6/10 Aceptable

Cliente verificado

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Beim Hotel ist die Zeit stehengeblieben, schade der Garten ist sehr schön, das Personal ist hilfsbereit, freundlich. Der Pool könnte sauberer :-( sein.
Se hospedó 4 noches en abril de 2019
Respuesta de chakraborty, el 17 abr. 2019
thanks for your valuable input . we are in the process of upgradation of many amenities to suit our clients . hope in your next visit you will love everything about us .

8/10 Bueno

Supriya

No le gustó: Limpieza y condiciones de la propiedad
The quality of rooms n housekeeping was not great but overall stay was okay.
Respuesta de chakraborty, el 22 dic. 2018
appreciate your response . will surely upgrade our housekeeping . we are in p[rocess of upgrading rooms too .

6/10 Aceptable

Cliente verificado

No le gustó: Servicio y personal
nice location & surroundings. Food ok. slow service

4/10 Malo

Ranbir

No le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Terrible service. Rooms not exactly what you see
As much as the hotel looks beautiful from outside and the lovely scenery surrounding it. We struggled to find it as it was far away from the main city. The service is as much worse especialy the night service. Overall room condition is below my expectations. I feel It is important to notify you all to ensure the food is safe to consume and chefs are up to standard (hint!) The enterance hall is nice. Set up looks nice but i suppose this is to attract people. A/c was blowing dusty air. Night staff was rude. I had to teach them hospitality manners & and how to deal with guest complaints etc at 2am. Bedroom table was sticky. Staff need professional training.

4/10 Malo

Martin, Aarhus

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Ok hotel
Although the hotel looks very nice from the outside, nice well kept gardens, it has seen it's best days. It seems their main business is tourist buses in need of an overnight stay. The first night we stayed at the hotel we were the only guests which was a strange feeling, but as we approached the weekend more guests were joining. If you like nice and quiet this hotel will do. It is a bit isolated, but you can easily reach all the good sights in the area (by cab)

6/10 Aceptable

Rohit, New delhi

No le gustó: Servicio y personal
Good hotel but poor service
The only good part about this property is its lawn, which is amazing. The service quality is poor. We were not offered any welcome drinks and no one was very welcoming during the check-in time. Food quality is also very average.

4/10 Malo

Cliente verificado

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
No facilities. Only green lawns.
No channels on tv. Average room n no clean swimming pool

4/10 Malo

Cliente verificado

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

4/10 Malo

Maddie, Cardiff, UK

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
In a wonderful setting, shame about the hotel
This is a wonderful hotel set in spectacular grounds and as you wait in the lobby expectations are high. Then you see the room... stains on bed clothes and towels, unwashed windows, a general air of uncleanliness. Room service is very slow and often bring incorrect items. This hotel probably has more than 100 rooms, but we were the only people there! There were noisy corporate parties in the evening. Despite asking specifically for a quiet room with a view, we were right next to the reception area and have never stayed in a noisier room. When we asked if we could be moved to a room on one of the other floors we were told a definite 'no'. I would not recommend this hotel.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice!!!!!!!!!!!!!!!!!!!
Nice place for weekend gate way...!!! Appreciate the restaurant staff was quite helpful and care of guest... Food was bit expensive in comparison the quality...Overall good to stay for a day Or couple!!!:))))))))))))))))))