Vista desde la propiedad

Opiniones de Holiday Inn Johannesburg Sunnyside Park, an IHG Hotel

4 out of 5
Holiday Inn Johannesburg Sunnyside Park, an IHG Hotel
Princess Of Wales Terrace, Parktown, Johannesburg, Gauteng

Opiniones

7.8

Bueno

Puntuación de 10, es decir, Excelente. Basada en 43 de 135 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 56 de 135 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 21 de 135 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 8 de 135 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 7 de 135 opiniones" "

8.0/10

Limpieza

8.0/10

Servicio y personal

9.4/10

Servicios

7.6/10

Condiciones de la propiedad

9.0/10

Cuidado del medio ambiente

Opiniones

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
La verda ese hotel no esta para my que me gusta conoser la cuida no se puede caminar en la calle por que es muy peligroso
Se hospedó 3 noches en diciembre de 2018
Respuesta de Louisa, el 10 ene. 2019
Thank you for your recent visit to Sunnyside Park Hotel. We offer a complimentary shuttle service in a radius of 5 km, for our guest or other transport services is available.

10/10 Excelente

Mauricio

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It is located in a beautiful old mansion house. The neighborhood is quiet and nice.
Se hospedó 2 noches en marzo de 2024
Respuesta de Louisa, el 28 mar. 2024
Dear Mauricio, Thank you for taking the time to tell us about your experience at Holiday Inn JOHANNESBURG SUNNYSIDE PARK. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn.

10/10 Excelente

Prophet

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I love the place
Se hospedó 2 noches en marzo de 2024
Respuesta de Louisa, el 27 mar. 2024
Thank you for taking the time to tell us about your experience at Holiday Inn JOHANNESBURG SUNNYSIDE PARK. Please know that your feedback is extremely valuable to us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn.

8/10 Bueno

LAWSON

Le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 6 noches en febrero de 2024
Respuesta de Louisa, el 8 mar. 2024
Thank you

10/10 Excelente

Mai, San Marcos

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staffs kept this property clean and safe. The laundry service could be a little better.
Se hospedó 7 noches en febrero de 2024
Respuesta de Louisa, el 12 feb. 2024
Dear Mai, Thank you for taking the time to tell us about your experience at Holiday Inn JOHANNESBURG SUNNYSIDE PARK. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn. Kind regards

10/10 Excelente

ANA PAULA DE

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muito bom, única que coisa que não gostei foi o carpete, mesmo parecendo sem limpo.
Se hospedó 3 noches en enero de 2024
Respuesta de Louisa, el 15 ene. 2024
Dear Ana Paula De,Thank you for taking the time to write about your experience at Holiday Inn Johannesburg Sunnyside Park Hotel. We have shared your feedback concerning the carpet with our Housekeeping Team. We look forward to welcoming you back.Kind regards

2/10 Terrible

Sibusio

Se hospedó 1 noche en diciembre de 2023
Respuesta de Louisa, el 11 ene. 2024
Dear Sibusio,We have you no record of you staying with us.Please advise as to the score given of 1.

10/10 Excelente

Lionel Jordanel N.

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 6 noches en diciembre de 2023
Respuesta de Louisa, el 3 ene. 2024
Dear Lionel Jordanel N.Thank you very much for the review score.We look forward to your next visit.Kind regards

8/10 Bueno

Nozipho

Se hospedó 1 noche en diciembre de 2023
Respuesta de Louisa, el 8 dic. 2023
Dear Nozipho, Thank you for taking the time to tell us about your experience at Holiday Inn JOHANNESBURG SUNNYSIDE PARK. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn. Kind regards

8/10 Bueno

Ronald A

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel meet my expectations the cleanliness and service. Every employee I had contact with with was outstanding. Million the front desk clerk was always smiling and ready to be of service. The only negative issue a had was with my room location. The rooms is the area of the bar / lounge and outside smoking area should be avoid due to the late night and early morning visits by guests. I would suggest getting a room on the backside of the hotel and away from the elevators to avoid the noise. I would most definitely stay here again.PS: the breakfast buffet was cheaper at the property than on-line.
Se hospedó 3 noches en noviembre de 2023
Respuesta de Louisa, el 7 nov. 2023
Dear Ronald, Thank you for taking the time to tell us about your experience at Holiday Inn JOHANNESBURG SUNNYSIDE PARK. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn. Kind regards

8/10 Bueno

Elsie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en noviembre de 2023
Respuesta de Louisa, el 6 nov. 2023
Dear Elsie,Thank you for your review score.Kind regards

8/10 Bueno

van

Se hospedó 2 noches en octubre de 2023
Respuesta de Louisa, el 16 oct. 2023
Thank you for your review score.

8/10 Bueno

Roehl

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Friendly staff, excellent food options in the hotel, close proximity to the city center, all of these contributed to a wonderful stay. The hotel room carpet felt a little bit dirty but that's my only real concern for an otherwise quality hotel.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Louisa, el 22 sept. 2023
Dear Roehl,Thank you for the feedback.Housekeeping Team have been advised to deep clean the carpet.

10/10 Excelente

Amada

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Fantastic hotel option in Joburg
I travelled with my family to Johannesburg in July 2023. We had a wonderful experience during our stay at the Holiday Inn Johannesburg Sunnyside. The staff was friendly and always ready to assist, creating a warm and welcoming atmosphere. The hotel's location was conveniently situated for tour pickups and in a safe area, making it easy for us to explore the city. Moreover, we thoroughly enjoyed dining at the on-site restaurant; the food was absolutely delicious. We had the buffet for breakfast and dinner, but a la carte options were also available. I would definitely recommend this hotel to others looking for a pleasant and satisfying stay.
Se hospedó 11 noches en julio de 2023
Respuesta de Louisa, el 18 jul. 2023
Dear Amada, Thank you for taking the time to tell us about your experience at Holiday Inn JOHANNESBURG SUNNYSIDE PARK. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn. Kind regards

8/10 Bueno

Rene

Se hospedó 1 noche en junio de 2023
Respuesta de Louisa, el 26 jun. 2023
Dear Rene, Thank you for taking the time to tell us about your experience at Holiday Inn JOHANNESBURG SUNNYSIDE PARK. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn. Kind regards Louisa

10/10 Excelente

Reto

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Alles bestens.
Se hospedó 2 noches en junio de 2023
Respuesta de Louisa, el 8 jun. 2023
Good afternoon,Thank you for your great review.Kind regards

10/10 Excelente

Marjorie K.

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This is a gracious old hotel. The staff are very accommodating and the meals were excellent. We loved our stay. The grounds are beautifully landscaped, with towering trees.
Se hospedó 2 noches en abril de 2023
Respuesta de Louisa, el 2 may. 2023
Dear Marjorie K, Thank you for taking the time to tell us about your experience at Holiday Inn JOHANNESBURG SUNNYSIDE PARK. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn. Kind regards

8/10 Bueno

Mba

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Awesome hotel
It was really awesome, good hotel, good staff, good service. From my arrival at OR Tambo airport to the hotel , everything was great. Thank you so much
Se hospedó 5 noches en marzo de 2023
Respuesta de Louisa, el 5 abr. 2023
Dear Mba,Thank you for taking the time to tell us about your experience at Holiday Inn JOHANNESBURG SUNNYSIDE PARK.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn.

8/10 Bueno

Mba

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en marzo de 2023
Respuesta de Louisa, el 13 mar. 2023
Good morning,Thank you very much for your review score.Kind regards

10/10 Excelente

Indiphile

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Awesome
Very welcoming
Se hospedó 1 noche en febrero de 2023
Respuesta de Louisa, el 6 feb. 2023
Dear Indiphile,Thank you very much for your "Awesome" feedback.We look forward to your next visit.Kind regards

10/10 Excelente

Gaobidiwe Merriam

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excellent service
Wow it was excellent. Friendly staff ,clean rooms .Dinner and breakfast was awesome, very yummy. Restaurant very cosy ,indeed we enjoyed our stay. Hope to come back in future
Se hospedó 2 noches en julio de 2022
Respuesta de Louisa, el 2 ago. 2022
Dear Gaobidiwe Merriam, Thank you very much for this fantastic review. We will strive to maintain the standard. We look forward to welcoming you back.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en marzo de 2021
Respuesta de Louisa, el 29 mar. 2021
Good morning, Thank you for giving us full marks for your stay. We look forward to your next stay. Kind regards

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en marzo de 2020
Respuesta de Jason, el 24 mar. 2020
Dear guest, Thank you for the great rating! We look forward to welcoming you back in the near future. Kind regards.

4/10 Malo

Ayaz

No le gustó: Servicio y personal y condiciones de la propiedad
I booked a king size bed but i was given a twin bed. The air con did not work all night. Service was quite disappointing
Se hospedó 2 noches en marzo de 2020
Respuesta de Jason , el 19 mar. 2020
Dear Ayaz, Thank you for visiting the Holiday Inn Johannesburg Sunnyside Park Hotel. Please know that your feedback is extremely valuable to us and helps us to improve our offering and better the way we do things. We sincerely apologise for the inconveniences faced; we have escalated your concerns to the relevant departmental managers who will ensure that these matters be dealt with immediately. Kind regards.

8/10 Bueno

Ernest

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Nice Hotel
Good experience. Nice mix of old and new. Generally the service was good with two exceptions. The location is great - very peaceful area and close to Killarney Mall; and the facilities are quite good as well. Go for it.
Se hospedó 3 noches en febrero de 2020
Respuesta de Jason , el 10 mar. 2020
Dear valued guest, Thank you so much for taking the time to bring to attention your experience at our hotel. We greatly appreciate the support. We hope to welcome you back in the very near future. Warm regards.

2/10 Terrible

Navesh

Viaje familiar
No le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en enero de 2020
Respuesta de Louisa, el 3 feb. 2020
Good morning, We would appreciate more information regarding your stay to assist us with to understand where we did not meet your expectations or were lacking in service

10/10 Excelente

LLaurin

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2020
Respuesta de Jason, el 14 ene. 2020
Dear LLaurin, Thank you for visiting the Holiday Inn Johannesburg Sunnyside Park Hotel. We greatly appreciate the feedback and fantastic rating! We look forward to your next visit. Kind regards.

6/10 Aceptable

Jane

Le gustó: Limpieza
Wish it was better
Regrettably this hotel has deteriorated. The grounds are lovely and the rooms clean. However, service is average and food definitely not great. It is also not a walkable area, and there is no little convenience store in the hotel to buy basics
Se hospedó 4 noches en septiembre de 2019
Respuesta de Zee, el 31 oct. 2019
Thank you - we appreciate the time It took for you to complete the questionnaire and share your experience may we take this opportunity to extend our profound apology for the inconvenience caused during your stay. We have embarked on a rather ambitious refurb project. improved bathroom facilities, bedroom furniture, bedding, lighting, air-conditioning, plumbing, amenities and equipment in every room, carpeting, curtaining, doors, sound proofed windows, the lifts, public areas; like the lounge, restaurant and pub. This will also include developmental training which all staff will participate in over the months to follow. We wish you well and look forward to welcoming you back

10/10 Excelente

Lonwabo

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excellent
We had an Amazing stay
Se hospedó 1 noche en julio de 2019
Respuesta de Louisa, el 16 ago. 2019
Good afternoon, Thank you and we look forward to your next visit. Kind regards

8/10 Bueno

Cliente verificado

Se hospedó 7 noches en junio de 2019
Respuesta de Louisa, el 24 jul. 2019
Thank you for your recent visit to Sunnyside Park Hotel. We are delighted that you have enjoyed your stay with us. We look forward to welcoming you back. Sincerely,

2/10 Terrible

S

Le gustó: Servicio y personal
No le gustó: Limpieza y comodidad de las habitaciones
Horrible weekend
I had a HORRIBLE weekend at Sunnyside Park Hotel. There were renovations going on in the same floor that I was staying in. Everyday from Friday to Sunday I would be woken up by the banging and the machine sounds. It was really annoying and disturbing. I had particularly chosen the hotel because it is secluded but little did I know what awaited me. I should have been moved to a different floor or section of the hotel or not booked at all.
Se hospedó 4 noches en julio de 2019
Respuesta de Louisa, el 24 jul. 2019
Thank you - we appreciate the time It took for you to share your experience. We’d like take this opportunity to extend our profound apology for the inconvenience caused during your stay. Your concern is taken very seriously and has already been escalated to all the Departmental Managers and their teams, who will take every necessary step to ensure that tangible changes are made. While staying with us, I’m sure you must have noticed that we are busy with a refurb project. We do understand your frustration and it is for this reason that we have embarked on a rather ambitious refurb project. As you can probably imagine, these things do take time and we are very excited about the very many beautiful improvements we hope to bring to this historic building. This will include, but are not limited to improved bathroom facilities, bedroom furniture, bedding, lighting, air-conditioning, plumbing, amenities and equipment in every room, carpeting, curtaining, doors, sound proofed windows, the lifts, public areas; like the lounge, restaurant and pub. This will also include developmental training which all staff will participate in over the months to follow. We sincerely hope that we will see you back at Sunnyside Park Hotel in the not too distant future…. that you would give us the opportunity to show you some true hospitality and the improvements and changes made.

8/10 Bueno

Anil

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Good
Breakfast excellent. Bed cosy and extremely comfortable. Passage narrow and carpets not pleasing. Exterior looks and layout beautiful. Some kind of renovation is happening so we have to wait and see.
Se hospedó 1 noche en julio de 2019
Respuesta de Louisa, el 8 jul. 2019
Dear Mr. Mathew, Thank you - we appreciate the time It took for you to send us a response. We have embarked on a sweeping refurb project which, will uplift the overall experience for every guest in every way. We started with the swimming pool and gym and next the bedrooms, bathrooms and public areas. The Milner’s Restaurant and the Pound and Penny Pub will also get a lick of paint and we are already at work on new menus. We hope to see you back here in the not too distant future.

8/10 Bueno

Dr

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en junio de 2019
Respuesta de Louisa, el 3 jul. 2019
Dear Dr Denley, We are happy to hear that you enjoyed your recent visit with us. We have embarked on a sweeping refurb project which, will uplift the overall experience for every guest in every way. We started with the swimming pool and gym and next the bedrooms, bathrooms and public areas. The Milner’s Restaurant and the Pound and Penny Pub will also get a lick of paint and we are already at work on new menus. We look forward welcoming you back.

10/10 Excelente

Anil

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Classic
Stay was good. Passage to the room looks run down with dark & old carpets. But r under renovation. Breakfast was excellent. Bed is super comfortable. Hotel itself is beautiful structurally. Garden, pool area and bar area excellent.
Se hospedó 2 noches en junio de 2019
Respuesta de Louisa, el 2 jul. 2019
Dear Mr. Mathew, Thank you - we appreciate the time It took for you to share your experience. We have embarked on a sweeping refurb project which will uplift the overall experience for every guest in every way. We started with the swimming pool and gym and next the bedrooms, bathrooms and public areas. The Milner’s Restaurant and the Pound and Penny Pub will also get a lick of paint and we are already at work on new menus. We hope to see you back here in the not too distant future.

4/10 Malo

Cliente verificado

No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 3 noches en mayo de 2019
Respuesta de Louisa, el 18 jun. 2019
Thank you

8/10 Bueno

LUIS

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Super cool.. if you have a car. Otherwise forget i
The thing is.. if you don’t have a car the place is not for you.. it’s in the middle of nowhere and the area is dangerous.. I was robed just two blocks from there.
Se hospedó 6 noches en abril de 2019
Respuesta de Louisa, el 3 may. 2019
Dear Luis, Please accept our heartfelt apology for the inconvenience caused during your stay. The security and welfare of our guests are always of paramount importance to us and it is for this reason that we offer shuttle services to our guests which can be booked and used at any time. The Hotel is situated near a few main roads leading to shopping centers and main areas of greater Johannesburg and the transport desk is always happy to assist.

8/10 Bueno

Seth

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en marzo de 2019
Respuesta de Louisa, el 2 abr. 2019
Good morning, Thank you very much Kind regards

8/10 Bueno

RP

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Satisfied
Had a very nice stay
Se hospedó 5 noches en marzo de 2019
Respuesta de Louisa, el 20 mar. 2019
Dear RP, Thank you for your recent visit to Sunnyside Park Hotel. We are happy that you have enjoyed your stay with us. We appreciate you taking time to complete the guest feedback survey. We look forward to welcoming you back.

10/10 Excelente

Igor

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Hotel Excelente!!!!
O Hotel é ótimo! O café da manhã é fabuloso, pequeno almoço. O estacionamento do hotel é gratuito e com total segurança. A localização do hotel é um pouco longe do grande centro, uns 15 minutos de carro, mas a tranquilidade do local nos conquistou.
Se hospedó 1 noche en marzo de 2019
Respuesta de Louisa, el 20 mar. 2019
Dear Igor, Thank you for your recent visit to Sunnyside Park Hotel. We are happy that you have enjoyed your stay with us. We appreciate you taking time to complete the guest feedback survey. We look forward to welcoming you back.

8/10 Bueno

David

Le gustó: Servicio y personal y comodidad de las habitaciones
No le gustó: Condiciones de la propiedad
Sunnyside Hotel
The hotel was comfortable if in need of refurbishment. The staff tried hard to make our stay enjoyable, but the hotel suffers from being Parktown so you have to take a taxi to get anywhere, but this is easily arranged by the hotel
Se hospedó 2 noches en febrero de 2019
Respuesta de Louisa, el 21 feb. 2019
Dear David, We love hearing from our guests as this assists us to constantly improve our offering, hone and develop our skills, constantly feeding our insatiable need for excellence. It is because of guests like yourself, who take the time to tell us of their experience that we are able to create a wow factor for each and every guest that visits The Sunnyside Park Hotel. We have embarked on a sweeping refurb project which, will uplift the overall experience for every guest in every way. We started with the swimming pool and gym and next the bedrooms, bathrooms and public areas. The Milner’s Restaurant and the Pound and Penny Pub will also get a lick of paint and we are already at work on new menus. We look forward to many value added changes in the near future.

6/10 Aceptable

Cliente verificado

No le gustó: Condiciones de la propiedad
Se hospedó 1 noche en noviembre de 2018
Respuesta de Louisa, el 2 mar. 2019
Good morning, Thank you for the score. Please assist us by advising if there was anything you felt we could improve on. Your feedback is important to us in assisting us to improve our service and offering. Kind regards

8/10 Bueno

David

Le gustó: Servicio y personal y comodidad de las habitaciones
Parktown
Convenient, but cannot walk anywhere from hotel, Parktown not safe
Se hospedó 1 noche en febrero de 2019
Respuesta de Louisa, el 27 feb. 2019
Good morning, Thank you for the feedback. We have complimentary scheduled shuttle service available Monday to Friday within a 2km radius of the hotel. If this is not convenient we can assist with booking transport to any destination. Kind regards

10/10 Excelente

Carlos

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente!
Maravilhoso hotel, limpissimo, confortável deferente localização linda! O dono recebe seus hóspedes, explica bem o funcionamento como um todo!!!
Se hospedó 4 noches en febrero de 2019
Respuesta de Louisa, el 14 feb. 2019
Dear Carlos Tessaro, Thank you for your recent visit to Sunnyside Park Hotel. We are delghted that you have enjoyed your stay with us. We appreciate you taking time to complete the guest feedback survey. We look forward to welcoming you back.

10/10 Excelente

Pak Yee

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice, colonial hotel
Staff were friendly, helpful and sincere. Rooms in hotel has a nice decor, comfortable beds and clean. Breakfast was adequate and good quality. Overall hotel condition is well maintained despite its age but the fitness Centre and pool need attention and proper maintenance.
Se hospedó 2 noches en diciembre de 2018
Respuesta de Louisa, el 10 ene. 2019
Thank you for valuable feedback and being part of what makes Sunnyside Park Hotel great. The staff are always willing to go above and beyond the call of duty to ensure guest satisfaction. We have started renovations of the Hotel; the gym is part of the project. We look forward to Welcoming you back

10/10 Excelente

Alex

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Ótimo!
Ótimo hotel com localização excelente!
Se hospedó 1 noche en diciembre de 2018
Respuesta de Louisa, el 10 ene. 2019
Thank you for your recent visit to Sunnyside Park Hotel. We are delighted that you have enjoyed your stay with us. We appreciate you taking time to complete the guest feedback survey. We look forward to welcoming you back

6/10 Aceptable

Cliente verificado

Le gustó: Comodidad de las habitaciones
Dec in Joburg
Plus side: Was upgraded to a suit with a balcony (room 102), as the hotel is busy with renovations and the standard rooms not available, only ones outside. I was one of prob a handful of guests, very quiet, so I did not want to be staying in an isolated outside room for safety reasons. I could check in already around 11am. Negative side: I stayed at 4-star hotels before abroad and in South Africa. Not sure why this is a 4-star hotel as there is no attention to detail. Or perhaps slipped up due to the quiet season in Johannesburg? No cushions on the deck chairs at the pool, wilted roses at the breakfast tables, staff making food order extremely complicated. Only nice parts of the hotel are the lounge and lobby areas. Room 102 needs an update. Carpets old, balcony very dusty.
Se hospedó 1 noche en diciembre de 2018
Respuesta de Louisa, el 10 ene. 2019
We love hearing from our guests as this assists us to constantly improve our offering, hone and develop our skills, constantly feeding our insatiable need for excellence. It is because of guests like yourself, who take the time to tell us of their experience that we are able to create a wow factor for each and every guest that visits The Sunnyside Park Hotel. We look forward to many value added changes in the new year. The concern mentioned have been addressed with the Executive Housekeeper, the Food & Beverage Manager and the Executive Chef. There will also be a lot of new training taking place for our staff to introduce higher standards and a greater drive to create that wonderful experience you have come to expect from all of us here at Sunnyside Park Hotel

8/10 Bueno

Monica

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very nice people. They working to make the hotel better, so it was not possible to go to the fitness center either the swing pool.
Se hospedó 1 noche en noviembre de 2018
Respuesta de Louisa, el 29 nov. 2018
Dear Monica, We love hearing from our guests as this assists us to constantly improve our offering, hone and develop our skills, constantly feeding our insatiable need for excellence. It is because of guests like yourself, who take the time to tell us of their experience that we are able to create a wow factor for each and every guest that visits The Sunnyside Park Hotel. I am happy to advise that the swimming pool is completed and we are currently busy with the gym, including new steam room. We look forward to many value added changes in the near future.

8/10 Bueno

Fundiswa

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Enjoyed my 3 nights spent at the hotel. Felt like was at home.
Se hospedó 3 noches en octubre de 2018
Respuesta de Louisa, el 30 oct. 2018
Dear Fundiswa, Thank you for your recent visit to Sunnyside Park Hotel. We are delighted that you have enjoyed your stay with us. We appreciate you taking time to complete the guest feedback survey. We look forward to welcoming you back.

8/10 Bueno

Dilip

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very comfortable. Enjoyed.
Se hospedó 2 noches en octubre de 2018
Respuesta de Louisa, el 8 oct. 2018
Thank you for your recent visit to Sunnyside Park Hotel. We are happy that you have enjoyed your stay with us. We appreciate you taking time to complete the guest feedback survey. We look forward to welcoming you back. Sincerely,

8/10 Bueno

Lindiwe

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Sunnyside stay
Besides the rooms being slightly cold. The hotel was pleasant and food was great. Even room service was posh.
Se hospedó 3 noches en junio de 2018
Respuesta de Louisa, el 26 jun. 2018
Thank you for your recent visit to Sunnyside Park Hotel. We appreciate you taking time to complete the guest feedback survey. We have started with a soft refurb of the Hotel, replacing carpet in the public areas and confrere rooms. Our next phase is to start replacing room carpets. We look forward to welcoming you back.