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Opiniones de Baymont by Wyndham Kalamazoo East

2.5 out of 5
Baymont by Wyndham Kalamazoo East
3800 E Cork St, Kalamazoo, MI

Opiniones

4.2
Puntuación de 10, es decir, Excelente. Basada en 70 de 1008 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 110 de 1008 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 146 de 1008 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 171 de 1008 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 511 de 1008 opiniones" "

4.4/10

Limpieza

5.8/10

Servicio y personal

3.8/10

Servicios

4.0/10

Condiciones de la propiedad

3.2/10

Cuidado del medio ambiente

Opiniones

2/10 Terrible

richard sirrs

No le gustó: Limpieza y condiciones de la propiedad
Nasty environment and very sad installations
Se hospedó 1 noche en octubre de 2023

2/10 Terrible

ogla

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
Es un lugar de paso. los cuartos huelen mucho a marihuana y además las instalaciones están sucias. mucha gente drogándose a altas horas de la noche. el desayuno muy básico. la peor experiencia que he tenido en un hotel
Se hospedó 1 noche en agosto de 2023

2/10 Terrible

Erick

No le gustó: Limpieza, servicios, condiciones de la propiedad
the rooms reeked of cigarettes and in the rooms upstairs they let a dog that wouldn't let people sleep
Se hospedó 2 noches en agosto de 2023

2/10 Terrible

Victor

Viaje de negocios
No le gustó: Limpieza y comodidad de las habitaciones
Not recomended
The hotel is in pretty bad condition. The cleaning staff tries, but the furniture, the sheets have seen better days. In the hallway, many rooms are broken or have repair notes. There was no free brekfast, no breakfast at all. The main bathroom was broken, the day manager tried and let me use the one inside the front desk. Checking in took forever, but made it shorly after 3:00. It was not a pleasant experience.
Se hospedó 1 noche en febrero de 2022

2/10 Terrible

Cliente verificado

Se hospedó 1 noche en junio de 2021

8/10 Bueno

Cliente verificado

Viaje familiar con niños
Le gustó: Servicio y personal y servicios
El personal es amable, la ubicacion es buena, en general nuestra estancia estuvo muy bien, nos hospedamos jna noche. la habitación es cómoda y la limpieza en general estuvo muy bien, lo unico que cuando llegamos a la habitación el piso del baño tenia lodo, como sino lo trapearon al irse el cliente anterior, eso te hace preguntarte que otras cosas pudieron olvidar limpiar.😖
Se hospedó 1 noche en noviembre de 2019
Respuesta de Nicole, el 15 ene. 2020
Dear Guest, i appreciate your positive feedback about our hotel, I am happy that you enjoyed your stay with us and we look forward to having you again as a guest in our hotel, Restassure your complaint was also addressed with staff.

2/10 Terrible

Cliente verificado

Viaje en grupo, Viaje en pareja, Viaje familiar, Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
No me gustó el servicio pesimo, el baño estaba sucio, en el desayuno no recargaban la comida, la piscina no está llena y todo estaba muy sucio
Se hospedó 2 noches en junio de 2019

8/10 Bueno

Alan

Viaje de negocios
Le gustó: Servicios
Fair value, quite and clean
Se hospedó 1 noche en marzo de 2024

2/10 Terrible

Michael

Viaje de negocios, Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The lobby stunk of stale cigarette smoke and weed. I checked into my room, went in and looked at it, and then went to eat. When I got back they had given my room to someone else. They tried to put us in a room that had bare wires sticking out of the walls and mold all over it. The woman in our room opened the door and told us that there were bugs climbing all over the walls. There are people that live there, which is fine. But, they smoke in their rooms. The hallway smelled like smoke and like someone was frying shrimp in their room. The staff was less than helpful and didnt seem to care. I was third in line at the front desk. The two other people in front of me also had major issues..Bugs, bare wires, no towels.. They asked for a refund and went somewhere else as did I. Do not try to stay here. You will most likely bring roaches and bedbugs home. This place should be condemned.
Se hospedó 1 noche en marzo de 2024

4/10 Malo

Tanya

Viaje en pareja
No le gustó: Limpieza, servicios, condiciones de la propiedad
Lots of long term residents, dog poop everywhere, the residents ate all the continental breakfast. The hotel room was very dirty, smelled bad, broken furniture, blood stained pillow under the pillow case. The lobby smelled terribly of smoke. Had we not been desperate we would have left instantly.
Se hospedó 1 noche en marzo de 2024

2/10 Terrible

annessa

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Broken cars and car windows. People begging fir money and a drunk tried grabbing me. Making a police report and staying somewhere else
Se hospedó 1 noche en marzo de 2024

2/10 Terrible

Diane

Viaje familiar
Place was dirty could not stand the smell of th floor we were on. There was junk all around the building. The room smelled like dead fish. Someone should call the health department.
Se hospedó 1 noche en febrero de 2024

2/10 Terrible

Caitlin

Se hospedó 1 noche en febrero de 2024

2/10 Terrible

JOLENE

Viaje de negocios
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Room was filthy, people trying to get in my room, window opens up no screen from 3rd floor, people sleeping in lobby, people living in hotel, smells like a ashtry drug house, vomit outside the door. Trash all around hotel. Worst hotel experience ever
Se hospedó 3 noches en febrero de 2024

2/10 Terrible

Dawn

Viaje de negocios, Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I did not stay checked out as soon as I seen my room nasty filthy disgusting. Look like someone was staying there bugs made me want to PUKE
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Chris

Se hospedó 1 noche en enero de 2024

8/10 Bueno

Stacy

Viaje familiar
Le gustó: Servicios
Se hospedó 1 noche en enero de 2024

2/10 Terrible

Joseph

No le gustó: Servicio y personal
Read this one .. huge problem not kool
The place is okay yes.. i have stayed many many times different times. Never a problem this time i have a huge issue.. i desided to take myself a hot bath as im sitting in the tub ... someone felt like they could just OPEN THE FRONT DOOR. I feel that a security problem big time !!! Why would any worker or better yet who would have a key there was only one key card made that visit ..
Se hospedó 2 noches en diciembre de 2023

6/10 Aceptable

Cliente verificado

Le gustó: Servicio y personal
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Attack of the Crumbs
A bit run down, room wasn't the cleanest.... There were crumbs under the bed and behind the chair.... I'm not talking a few crumbs, I'm talking an entire army of crumbs getting ready to take over the world.... It was cold out, I made the trek up the three flights of stairs only to find out the lock wasn't working.... So back down three flights of stairs and then to the other side of the hotel.... Thanks for the extra exercise though.. Wasn't really much to the breakfast, but maybe because I got there late towards the end...... I could go on... But why rant
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Joseph

No le gustó: Limpieza
Se hospedó 1 noche en noviembre de 2023

8/10 Bueno

Tammy

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Limpieza y servicios
There were NO towels in our rooms, or tissues. Not very clean. Bed was lower and nice for a wheelchair and bathroom was larger and lots of handrails.
Se hospedó 1 noche en noviembre de 2023

6/10 Aceptable

Anthony

Viaje familiar
Le gustó: Limpieza
So so Stay
The room needs attention. Seems like a lot of locals come here to hangout. People were having a party however they stopped at a decent time so we could get rest. Not the greatest not the worst. Served its purpose
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Dominic

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
No le gustó: Condiciones de la propiedad
Se hospedó 2 noches en noviembre de 2023

8/10 Bueno

Austin

Le gustó: Servicio y personal y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023

2/10 Terrible

Justin

No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en noviembre de 2023

8/10 Bueno

Jeff

Viaje familiar, Viaje familiar con niños
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
Smelled like cigarettes and a heavy cleaner. Broken switches on the wall room seemed clean but stinks. Should delete the jacuzzi tub i couldnt imagine people actually use them.
Se hospedó 1 noche en noviembre de 2023

4/10 Malo

Theresa

Se hospedó 1 noche en noviembre de 2023

2/10 Terrible

Skye

Viaje con mascota, Viaje familiar con niños
No le gustó: Limpieza, servicios, condiciones de la propiedad
There was hair all over the bathroom, roaches crawling around the floor, drug residue on the desk and tv stand.
Se hospedó 1 noche en agosto de 2023

2/10 Terrible

Iryna

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Worth experience in my life . Pictures are different from reality. Very bad smell in the room, like we left the door open for a while for fresh air. Everything is broken , dirty blankets, everything old and disgusting. Not recommended at all!! Very big price for this king of room
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
A good place to stay at a very good price.
This is a good place to stay. The staff, Ms. CRYSTAL, the service staff are all very nice and super friendly. The rooms are clean and neat also.
Se hospedó 3 noches en octubre de 2023

2/10 Terrible

Linus

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I do not recommend this one!!! We booked a non-smoking room but there was a strong smoke smell in the room we were first given. The person at the counter said “Ya, our rooms are all non-smoking but people do as they please”. They seem to have no system in place to keep that from happening. I don’t think they care. Asked for another room and the key didn’t open the door. Asked for our money back and were told to call Wyndham and speak with the manager. We went to Sleep Inn 10 minutes down the road for a good night.
Se hospedó 1 noche en octubre de 2023

8/10 Bueno

Nicole

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It was peaceful
Se hospedó 1 noche en octubre de 2023

2/10 Terrible

Cliente verificado

Viaje en grupo
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Awful
Horrendous experience, I wish there was an option for zero stars. We were in our room for less than 10 minutes before we checked right back out. Starting just pulling in, it smelled heavily of marijuana and there were kids running around screaming in the parking lot. After we checked in, we went to our room where the door barely shut. The lock on the door was broken and had very clearly been broken by force. Despite no smoking signs, the room smelled like an ashtray. There was brown spots on the wall that looks like blood or poop. One of the pillows on one of the beds had brown spots all over it. There was no fire/smoke alarm. Immediately we found a different hotel and went to check back out. When I asked to get a refund, the clerk told us her manager would be in in the morning and she would get ahold of me for the refund. We never heard from them, and any attempts to call them (by myself and Hotels.com) were unsuccessful. The clerk even told us to check out one of the nearest hotels because it was nicer. I was charged $90 for the nastiest hotel room I've ever been in.
Se hospedó 1 noche en octubre de 2023

2/10 Terrible

Adrian

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Was nothing like the pictures and I was bamboozled out of my jacuzzi tub room I booked for
Se hospedó 3 noches en octubre de 2023

6/10 Aceptable

Marina

Viaje de negocios
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Staff were polite and friendly and helpful. The facility is outdated.
Se hospedó 1 noche en octubre de 2023

4/10 Malo

Debra-Ann

Viaje en grupo
No le gustó: Limpieza, servicios, condiciones de la propiedad
Upon arrival we took the elevator to the third floor, the emegency exit was propped open, the level smelled like.cigarettes, the room waa.not vacuumed, there was ytash inder the furniture and a dirty napkin on the broken heating unit. The clean bedding on the beds was stained and smelled like a dryer that needed deodoraized. The door would not shut since the frame and door looked out of plumb, but slammimg ot worked. When i sat on the corner of the bed the nes lifted up.
Se hospedó 1 noche en octubre de 2023

4/10 Malo

Steve, Brantford

Viaje familiar
No le gustó: Limpieza, servicios, condiciones de la propiedad
Smelled awful like stale smoke in hallways and room. Mold and mildew throughout the bathroom and bathroom door wouldnt shut unless you bodychecked it shut. Was last minute stay for a cheap price but wish I paid the extra money for a nicer hotel
Se hospedó 1 noche en octubre de 2023

2/10 Terrible

Paula

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
25 minute wait at an empty front desk to check in. Then, the room had no toilet paper, no blankets (only sheets) on the beds. It was 40° at night and when we tried to turn on heat, it was ice cold. No phone to speak with the desk, no coffee maker, very few outlets. Place was shabby, dirty, overflowing trash cans on the property. We reserved a room for 2 nights, but checked out after only 1. Mildew in the shower, dirty floors-- NO WAY! I will NEVER.stay at a Baymont property again.
Se hospedó 2 noches en octubre de 2023

2/10 Terrible

brenda

No le gustó: Limpieza y condiciones de la propiedad
Avoid!!
Filthy dirty. The pillow cases and bed spread had stains. The lamp shades were dirty with weird stains and ripped broken. Asked for a second room and that room was on the third floor, had a really bad garbage kind of odor. Opened the window (screen missing) and the odor got worse. Stains on the bed, sheets had tears, lamp shade had stains. T.V. was left on and the bed looked like it was slept in. Told the clerk we were leaving. She did offer a third room but we were so disgusted after two rooms we went to another place. Do Not stay at this place!
Only have pics of second room. Dirty bed
bed looked slept in
tears in sheets
dirty lamp shade
Se hospedó 1 noche en octubre de 2023

2/10 Terrible

Halie

Viaje en pareja
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Terrible.
Se hospedó 2 noches en octubre de 2023

6/10 Aceptable

Ivan

Viaje en pareja
Check in was good. WiFi was basically nonexistent. Wouldn’t hold a signal.! Breakfast was marginal. No creamer or non sugar sweetener for coffee. Bagels were good. Eggs and hash was good. Sausage was bad. Staff was pleasant, but room was not serviced.! Had to go to desk for towels for next day.
Se hospedó 2 noches en octubre de 2023

2/10 Terrible

Stacie

Viaje familiar
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Yuck
This is not a nice hotel. There was a man that clearly came and went as he pleased sleeping in the ice room on the third floor. The lobby was dirty, the room had broken plaster. Definitely don’t book this place.
Se hospedó 1 noche en octubre de 2023

2/10 Terrible

Brian

Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Nicole

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
There wasn't much I didn't like except they need a better breakfast they didn't have much out for people to choose from
Se hospedó 1 noche en octubre de 2023

2/10 Terrible

Lisa

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Refund don’t stay
My adult kids had to be moved 2 times. 1st rm had dirty sheets with hair and boogers. Door did not lock. 2nd rm had a family in that should have checked out in a.m this was 1130pm. 3rd rm still did not lock no toilet paper had bugs on walls. They were tired slept with clothes on. My room toilet did not shut off jacuzzi was filthy did not use. Light switch was broke in 1/2. Maintenance said it was not supposed to be in use. Couch we did not sit on so filthy
Broke light switch
Black mold in tub
Filthy couch
Se hospedó 1 noche en octubre de 2023

2/10 Terrible

toni

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Awful
The hotel was filthy, the third floor stunk like an old ashtray, the wash clothes looked like the were used to scrub floors, no blanket on the bed, something metal was sticking out of one of the outlets and the bathroom smelled of urine. We left a day early because it was so bad.
Se hospedó 2 noches en octubre de 2023

4/10 Malo

Raymond

No le gustó: Limpieza, servicios, condiciones de la propiedad
Mold on the bathroom ceiling. Room was not very clean. The mattress/boxsrpring was stained badly. Bed was not comfortable. The smell of marijuana in the hallways was overwhelming. The lobby was filthy. I was charged more than quoted for the room on Expedia, paid substantially more. I just wanted to get out of there following the event I attended. Area around the facility was dirty. Hard to find.
Se hospedó 2 noches en octubre de 2023

2/10 Terrible

Cliente verificado

Viaje familiar
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Gross
The room smelled horribly, broken fixtures, moldy bathroom, in general not clean. Was moved to a 2nd room which smelled better and did not have broken fixtures or moldy walls but was still not very clean especially the moldy refrigerator. the elevator was filthy, pool was green, breakfast practically non existent. do NOT recommend
Se hospedó 1 noche en septiembre de 2023

2/10 Terrible

Michael

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This property is not recommended
Se hospedó 2 noches en septiembre de 2023

4/10 Malo

Tyler

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en septiembre de 2023