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Opiniones de Holiday Inn Battle Creek, an IHG Hotel

3 out of 5
Holiday Inn Battle Creek, an IHG Hotel
12812 Harper Village Dr, Battle Creek, MI

Opiniones

8.2

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 254 de 567 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 188 de 567 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 69 de 567 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 35 de 567 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 21 de 567 opiniones" "

8.8/10

Limpieza

8.6/10

Servicio y personal

7.8/10

Servicios

8.6/10

Condiciones de la propiedad

8.6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Angel

Se hospedó 8 noches en septiembre de 2023
Respuesta de General Manager, el 3 oct. 2023
Thank you for taking the time to tell us about your experience at Holiday Inn BATTLE CREEK.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn

8/10 Bueno

Guillermo

Se hospedó 3 noches en septiembre de 2023
Respuesta de General Manager, el 17 oct. 2023
Thank you for taking the time to tell us about your experience at Holiday Inn BATTLE CREEK.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Respuesta de General Manager, el 30 nov. 2016
Dear Traveler, Thank very much for staying with us. We appreciate your patronage and look forward to being of service to you again on your next visit to the Battle Creek area. Regards, Mike Criswell, General Manager

10/10 Excelente

Paul

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Carmen

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Front attendant was very pleasant and the room was excellent!!
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager, el 28 mar. 2024
Thank you for taking the time to tell us about your experience at Holiday Inn BATTLE CREEK.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Excelente

Atanas

Viaje de negocios
Le gustó: Limpieza y servicio y personal
Needs updating. Other than that good location
Respuesta de General Manager, el 28 mar. 2024
Thank you for taking the time to tell us about your experience at Holiday Inn BATTLE CREEK.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Excelente

SANDRA

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en diciembre de 2023

10/10 Excelente

James

Viaje familiar
Le gustó: Servicios y condiciones de la propiedad
Great place clean and nice front desk was very helpful and very nice
Se hospedó 1 noche en diciembre de 2023
Respuesta de GM, el 18 dic. 2023
Thank you for taking the time to tell us about your experience at Holiday Inn BATTLE CREEK.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Excelente

John

Se hospedó 1 noche en diciembre de 2023
Respuesta de GM, el 18 dic. 2023
Thank you for taking the time to tell us about your experience at Holiday Inn BATTLE CREEK.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Excelente

Todd

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en noviembre de 2023
Respuesta de GM, el 18 dic. 2023
Thank you for taking the time to tell us about your experience at Holiday Inn BATTLE CREEK.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Excelente

Jeremy

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff was amazing, very helpful and knowledgeable, they really made our stay outstanding. Our service in the restaurant for breakfast could not have been better, our waitress was friendly, professional and prompt, food was cooked to expectation and the restaurant itself, was very clean.
Se hospedó 1 noche en noviembre de 2023
Respuesta de General Manager, el 16 nov. 2023
Thank you for taking the time to tell us about your experience at Holiday Inn BATTLE CREEK.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

8/10 Bueno

Ethan

Se hospedó 2 noches en noviembre de 2023
Respuesta de General Manager, el 6 nov. 2023
Thank you for taking the time to tell us about your experience at Holiday Inn BATTLE CREEK.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Excelente

Kathryn, Grand Ledge

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Front desk clerk very helpful.
Se hospedó 1 noche en octubre de 2023
Respuesta de General Manager, el 6 nov. 2023
Thank you for taking the time to tell us about your experience at Holiday Inn BATTLE CREEK.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

8/10 Bueno

Brian

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Happy with the stay
We have stayed at this hotel several times. The staff has always been helpful and friendly. The hotel has always been clean and taken care of.
Se hospedó 1 noche en octubre de 2023
Respuesta de General Manager, el 28 oct. 2023
Thank you for taking the time to tell us about your experience at Holiday Inn BATTLE CREEK.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Excelente

Tim

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Close to everything
Great stay, our room was clean and comfortable.
Se hospedó 1 noche en octubre de 2023
Respuesta de General Manager, el 24 oct. 2023
Thank you for taking the time to tell us about your experience at Holiday Inn BATTLE CREEK.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Excelente

LaVerne

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I LIKE THE FACT THAT THE ROOM AND BATHROOM WAS CLEAN.
Se hospedó 1 noche en octubre de 2023
Respuesta de General Manager, el 17 oct. 2023
Thank you for taking the time to tell us about your experience at Holiday Inn BATTLE CREEK.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Excelente

Kenneth

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de General Manager, el 17 oct. 2023
Thank you for taking the time to tell us about your experience at Holiday Inn BATTLE CREEK.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

6/10 Aceptable

Earl

Viaje familiar
Le gustó: Limpieza
The breakfast, for $13, was beyond belief. Nothing on the buffet was even worth $3 let alone $13 The chicken tenders were over done and what there was of anything else was hog slop. Not that I would feed it to my pigs. Worst breakfast ever thank goodness we left and ate elsewhere.
Se hospedó 5 noches en septiembre de 2023
Respuesta de General Manager, el 8 oct. 2023
Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn BATTLE CREEK.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.

10/10 Excelente

Jennifer

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Kim, a front-desk staff member, is EXTRAORDINARY – so kind and welcoming! And she gave me a great tip on where to hang out and have a drink, because I don't know the area at all. All of your staff are friendly and were so pleasant, every time I encountered them.
Se hospedó 2 noches en septiembre de 2023
Respuesta de General Manager, el 28 oct. 2023
Thank you for taking the time to tell us about your experience at Holiday Inn BATTLE CREEK.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Excelente

Eileen

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2023
Respuesta de General Manager, el 3 oct. 2023
Thank you for taking the time to tell us about your experience at Holiday Inn BATTLE CREEK.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn

10/10 Excelente

Christie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Staff was very friendly at check in and the room was nice and clean.
Se hospedó 1 noche en septiembre de 2023
Respuesta de General Manager, el 28 oct. 2023
Thank you for taking the time to tell us about your experience at Holiday Inn BATTLE CREEK.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

8/10 Bueno

John

Se hospedó 1 noche en septiembre de 2023
Respuesta de General Manager, el 17 oct. 2023
Thank you for taking the time to tell us about your experience at Holiday Inn BATTLE CREEK.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Excelente

Tony

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice staff and very clean.
Se hospedó 1 noche en septiembre de 2023
Respuesta de General Manager, el 3 oct. 2023
Thank you for taking the time to tell us about your experience at Holiday Inn BATTLE CREEK.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn

10/10 Excelente

Masahisa

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Room in clean and quite.
Se hospedó 1 noche en septiembre de 2023
Respuesta de General Manager, el 3 oct. 2023
Thank you for taking the time to tell us about your experience at Holiday Inn BATTLE CREEK.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn

10/10 Excelente

Kathryn

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very friendly staff who welcomed you every time you came in. “Welcome back.”
Se hospedó 2 noches en septiembre de 2023
Respuesta de General Manager, el 3 oct. 2023
Thank you for taking the time to tell us about your experience at Holiday Inn BATTLE CREEK.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn

10/10 Excelente

Kenneth

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2023
Respuesta de General Manager, el 3 oct. 2023
Thank you for taking the time to tell us about your experience at Holiday Inn BATTLE CREEK.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en septiembre de 2023
Respuesta de General Manager, el 3 oct. 2023
Thank you for taking the time to tell us about your experience at Holiday Inn BATTLE CREEK.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn

8/10 Bueno

Elisa

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice and clean, could just use a few more modern touches: USB ports, bigger/better TV.
Se hospedó 2 noches en agosto de 2023
Respuesta de General Manager, el 3 oct. 2023
Thank you for taking the time to tell us about your experience at Holiday Inn BATTLE CREEK.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn

8/10 Bueno

Deminderjit

Le gustó: Servicio y personal y condiciones de la propiedad
I enjoyed the sheets! I slept decently.
Se hospedó 2 noches en agosto de 2023
Respuesta de General Manager, el 3 oct. 2023
Thank you for taking the time to tell us about your experience at Holiday Inn BATTLE CREEK.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn

10/10 Excelente

Mathew

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very friendly staf in all areas of hotel.
Se hospedó 1 noche en agosto de 2023
Respuesta de General Manager, el 3 oct. 2023
Thank you for taking the time to tell us about your experience at Holiday Inn BATTLE CREEK.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn

8/10 Bueno

Thomas L

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 4 noches en agosto de 2023
Respuesta de General Manager, el 3 oct. 2023
Thank you for taking the time to tell us about your experience at Holiday Inn BATTLE CREEK.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn

6/10 Aceptable

Douglas

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
All was good
Se hospedó 1 noche en agosto de 2023
Respuesta de General Manager, el 3 oct. 2023
Thank you for taking the time to tell us about your experience at Holiday Inn BATTLE CREEK.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn

4/10 Malo

William

No housekeeping for our room
Se hospedó 2 noches en agosto de 2023
Respuesta de General Manager, el 3 oct. 2023
Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn BATTLE CREEK.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.

10/10 Excelente

Donna

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Awesome customer service!!
Se hospedó 1 noche en julio de 2023

10/10 Excelente

melissa

Se hospedó 1 noche en julio de 2023

6/10 Aceptable

Amber

Se hospedó 2 noches en junio de 2023

10/10 Excelente

Rachel

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Vacation
Friendly cleaning lady’s. Front end staff remembered us and asked relevant questions to us personally. Pool temp was perfect and I was the only there using it, bonus! It was a great stay
Se hospedó 2 noches en julio de 2023

8/10 Bueno

Robert

Le gustó: Limpieza y servicio y personal
Nothing else to add.
Se hospedó 1 noche en junio de 2023

10/10 Excelente

Brian

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It was a good place to stay.
Se hospedó 2 noches en junio de 2023

10/10 Excelente

Ann

Se hospedó 1 noche en junio de 2023

10/10 Excelente

Jason

Se hospedó 1 noche en junio de 2023

6/10 Aceptable

Kurtis

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Ok Not the Best!
The appearance of the room from the photos looked very different in reality. Not bad however outdated rooms needs uogrades. There was no usb outlets in the rooms at all. They booked me in a room that was a handicapped room whenI never asked for it, and the water in the shower took 5 min to heat up and water leaked all over the bathroom floor because it was for wheelchair assessibility. Was disappointed.
Se hospedó 1 noche en junio de 2023

10/10 Excelente

Kenneth

Viaje de negocios
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
The guy check me in had great customer service
Se hospedó 1 noche en junio de 2023

4/10 Malo

Crystal

Se hospedó 2 noches en junio de 2023

4/10 Malo

Angelia

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Refrigerator did not work, bed was hard. Air conditioning worked well. Bathroom was ok. Elevator took forever.
Se hospedó 2 noches en junio de 2023

2/10 Terrible

Lester

Viaje familiar
No le gustó: Servicio y personal
Had a large group stay for a softball tournament. Some people received breakfast vouchers but others were expected to pay. We were woken up from someone trying to enter our room around 11pm. The staff gave out keys to someone checking in to our room. Thankfully our safety lock was closed so they didn’t make it in. A hour prior to that our daughter was in there watching tv while we were on patio with other parents. Thankfully the person didn’t check in before we returned to our room. The staff apologized but offered nothing but a apology and really didn’t seem very concerned with the situation.
Se hospedó 2 noches en junio de 2023

10/10 Excelente

Sharon

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I liked the location.
Se hospedó 1 noche en mayo de 2023

8/10 Bueno

Nyah

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Had a great experience here! So much to do around the area, only thing I didn’t enjoy was the showers.
Se hospedó 2 noches en mayo de 2023

8/10 Bueno

Dionisio

Se hospedó 1 noche en mayo de 2023

8/10 Bueno

Douglas J

Viaje familiar
Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Nice employees
Every single person that worked there was great. Super helpful and extremely friendly.
Se hospedó 1 noche en mayo de 2023