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Opiniones de Super 8 by Wyndham Kalamazoo

2 out of 5
Super 8 by Wyndham Kalamazoo
618 Maple Hill Dr, Kalamazoo, MI

Opiniones

4.2
Puntuación de 10, es decir, Excelente. Basada en 32 de 726 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 77 de 726 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 100 de 726 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 174 de 726 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 343 de 726 opiniones" "

4.2/10

Limpieza

5.4/10

Servicio y personal

3.4/10

Servicios

3.8/10

Condiciones de la propiedad

3.4/10

Cuidado del medio ambiente

Opiniones

2/10 Terrible

Petra

Viaje familiar
No le gustó: Limpieza
Terrible para dormir,se está cayendo a pedazos,huele a hierba y hay gente durmiendo en los pasillos,no lo recomiendo!
Se hospedó 2 noches en septiembre de 2022
Respuesta de SUPER8FD, el 8 sept. 2022
Thank you for the Feedback. We are sorry your stay wasnt what you hoped. We are working hard to fix the problems.

4/10 Malo

Glenn

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Mucho menos de lo esperado
Aparte de estar barato, fue por debajo del estandar que esperas de hoteles.com y Wyndham. Lobby chiquito, poco limpio, la administradora más bien en su onda que atendiéndole a uno. Cuarto con lo necesario, pero viejo. Sábanas arrugadas, asi que no supe si estaban limpas o no. Sillón viejo, contactos eléctricos irregulares. Puerta trasera del hotel siempre abierto (pero hubo un cuidador que estaba parado afuera toda la noche?). Regresé de noche y no se había hecho la cama ni la limpieza. Hay centros comerciales, restaurantes, gasolineras. Le falta remodelación. Por debajo del promedio para la cadena Wyndham.
Se hospedó 2 noches en octubre de 2017

2/10 Terrible

Sylvia

Viaje de negocios, Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Not as the photos show.
Se hospedó 2 noches en marzo de 2024

2/10 Terrible

debora

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en marzo de 2024

4/10 Malo

Wiliam

Viaje de negocios
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
The material condition of the facility was low. The heat/ air handler didn't work and floor tiling was lifting in many spots. Bed was large and was pretty comfy. Staff was excellent and friendly. Very noisy area
Se hospedó 4 noches en marzo de 2024

2/10 Terrible

Joseph

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Room had no toilet paper, the hair dryer was missing (torn from wall), smoke detector was missing, chain door lock was missing, fire escape plan was missing, no soap, shampoo, carpet worn out , dresser drawers broken.
Se hospedó 1 noche en enero de 2024

2/10 Terrible

Sarah

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This property is incredibly unsafe. I took tons of pictures. I will be contacting their corporate office. There are many people who actually live in this hotel. The people next door said that there was a prostitute in our room and somebody came to kill her that's why our window was shot out. Everything is broken. The garbage in the Halls is everywhere. There are people in and out all night long that I would assume are dope fiends. The entire building is absolutely filthy,it is not like the pictures. There are bugs everywhere. The smell is horrendous. No one works in the front lobby in the evening or at night therefore this place runs absolutely wild. They play music so loud that it shakes the walls all night long. Do not stay here. I have never left a review before but I've never had an experience like this. I wish that I could give zero Stars it's just not possible.
Se hospedó 3 noches en enero de 2024

2/10 Terrible

Mary

No le gustó: Servicios
This property should be condemned. I think it’s a homeless shelter. Garbage everywhere
Se hospedó 2 noches en diciembre de 2023

8/10 Bueno

vicki

Viaje con mascota
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Smoke detectors sitting on tv stand with no batteries, bathroom vents is hanging from the ceiling. Floor was filthy. Dresser missing drawer and door……the 2 ladies at the front desk best part of the hotel
Se hospedó 1 noche en noviembre de 2023

2/10 Terrible

Bobby

No le gustó: Limpieza y condiciones de la propiedad
Don't stay. It's a half way house
Se hospedó 3 noches en octubre de 2023

8/10 Bueno

Lloyd

Le gustó: Limpieza y servicio y personal
Staff was friendly and a great help
Se hospedó 1 noche en octubre de 2023

2/10 Terrible

KYLE

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We cancelled our two nights as soon as we walked in! Room 314 didn't even have a door on the hinges and was disgusting!!!!! Dirty as hell and not safe. Should be condemned!!!
Se hospedó 2 noches en octubre de 2023

10/10 Excelente

James

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023

2/10 Terrible

Jennifer

Viaje en pareja
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
When I walked the girl told me that I was lucky I got the last room. I was like I’m lucky I have a reservation. There were garbage bags in the hallways, people fighting in the hallway. I believe this hotel people live there. There were flying bugs in the bathroom, mold in the bathtub, stains on the bed covers, no batteries in the remote or the smoke detector. If needed I can send photos of the stains on the walls.
Se hospedó 1 noche en octubre de 2023

2/10 Terrible

Steve

No le gustó: Limpieza y condiciones de la propiedad

2/10 Terrible

Derek

Se hospedó 1 noche en octubre de 2023

4/10 Malo

Neil

Viaje de negocios
Le gustó: Servicio y personal
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Post Apocalyptic....
Literally felt like I was at a hotel in the early seasons of the Walking Dead. Everything was run down. There was a pile of cheerios cereal that was on the floor in one of the hallways that was still there the entire two days of our stay. Our TV didn't work through half of the stay. I will say it did at least feel safe.
Se hospedó 2 noches en septiembre de 2023

6/10 Aceptable

Jimmi

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Find somewhere else.
Booked a King room got a queen. Room still had dirty towels in bathroom. Tv did not work called desk they said they would be right there. 45 minutes later someone showed up, give up and left, 2nd person fixed the problem. Got woke up at 3:00 am by argument in the hall. Again at 4:30 with someone knocking on the window. We gave up on sleep a left at 6 am. Would have left sooner but was afraid to leave before the sun came up.
Se hospedó 1 noche en septiembre de 2023

4/10 Malo

James

Viaje en grupo, Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The motel was in poor shape. Moldings we're missing, there was a hole in the bathroom door, the threshold under the bathroom door was missing and filled with dirty material. The television remote did not work and only 1 channel was available.
Se hospedó 3 noches en septiembre de 2023

2/10 Terrible

Yvelise

Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
Se hospedó 1 noche en septiembre de 2023

2/10 Terrible

Austin

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I arrived at 11pm to check in and no one was at the desk I called and no one answered. But I called when I made my booking that it would be a late check in and even called to confirm I want a refund.
Se hospedó 1 noche en septiembre de 2023

2/10 Terrible

Gary

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Bad Super !!!
Older Hotel and it showed. The toilet had waste floating in it (had not been cleaned) the tub / Shower was dirty. I went down and told the lady that it was not going to work for me! When I got there there was 3 cop cars. As I was leaving there was now 4 Cop cars. They said to go to the Holiday Inn down the street as it was new. Was told by a lady that that lived there (!) that she Paid $1100, for the month. This Super 8 Should not have a Super 8 sign on it. NOT GOOD SAVE YOUR TIME AND MONEY AND GO ELSEWHERE!
Se hospedó 1 noche en agosto de 2023

8/10 Bueno

Teresa, Evart

Viaje familiar
No le gustó: Servicios
This hotel smells, dirty carpets, the parking lot has a lot of broken glass.
Se hospedó 1 noche en agosto de 2023

2/10 Terrible

Shuban

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Worst
Worst ever hotel. Horrible
Se hospedó 1 noche en agosto de 2023

4/10 Malo

Gilbert

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This hotel is run down and in disrepair. Carpets are worn, room floor are peeling, and the TV was not working properly. The bathrooms, linens, and sheets are stained (but possibly clean). The location is behind some fast food outlets and not attractive. The staff are not attentive nor very professional. The rooms were inexpensive and I found out why the hard way. I will avoid Super 8 hotels in the future..
Se hospedó 2 noches en julio de 2023

2/10 Terrible

Michael

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This place is a dump, room smelled, hair in bath tub sink had what appeared to be a small amount of blood? My friends rooms were even worse holes in doors and walls, one had cigarette ashes UNDER the cover on top of the sheets. Plexiglass in place of real glass and it wasn't secured. There appeared that the staffed lived on site and their children were all over the place. Deadbolt didn't work. We couldn't find another hotel nearby with vacancies. Wyndham should take their name off this dump. Do not stay here, I wish I hadn't.
Se hospedó 1 noche en agosto de 2023

4/10 Malo

Donald

No le gustó: Limpieza, servicios, condiciones de la propiedad
I have photos of blood stain on bedspread, nail polish on the wall, dirty (wet) carpet, unlockable door, shower floor with no sub-support, filthy toilet. Hallways had paper-glitter & trash throughout, toddlers riding toys in the hall at 1am, filthy stairwell. Been many, many places. This was the worst.
Se hospedó 1 noche en agosto de 2023

2/10 Terrible

Christopher

Viaje en grupo
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Main office smelt bad, kids running around inside the main office and check in area that belonged to the staff. Worst hotel ever.
Se hospedó 1 noche en agosto de 2023

2/10 Terrible

Cliente verificado

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Disgusting Place!!!
This place is terrible! The room (ADA) reeked of cigarette smoke the AC didn't work and the one functioning outlet in the room burned up the charger for my smart watch. There was one light in the room and no where to sit other than the bed.
Se hospedó 1 noche en agosto de 2023

2/10 Terrible

Donald

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
Noisy, holes in walls, flies everywhere in room, no coffee, tv didn’t work, no remote control, roaches in bathroom, people noisy outside, loitering at back door
Se hospedó 1 noche en agosto de 2023

2/10 Terrible

Peggy

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I drove over to my location I was visiting on Thursday and came to find the hotel so I would know where I was going the next day and it was hard to find no signs by the street, street/drive to get to it was very ruff and then there were run down cars in the parking lot, people sitting on cars talking and smoking and who knows what. A man was driving around the parking lot like he was casing the place or then would move then move again over and over in the less than 5 minutes I was there. There were over grown weeds and bushes and no flowers like in the picture, the parking lot in the picture looks new this parking lot was all broken up and ruff, there were curtains fall down in the windows, boxes piled up in some windows, I could tell people were living there as their residents as there were open windows with clothes hanging to dry and plants on the air conditioners. So Sketchy I called to cancel my reservations as I didn't feel safe even getting out of my car to go inside in the day light must less get there after dark each night.
Se hospedó 2 noches en julio de 2023

2/10 Terrible

Kim

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This place is the dirtiest I have ever seen in my 40 years of traveling. Also the smell, like a garbage dump. This place should be condemned and torn down.
Se hospedó 3 noches en julio de 2023

2/10 Terrible

Virgil

Viaje con mascota, Viaje familiar
No le gustó: Limpieza, servicios, condiciones de la propiedad
Pulled up, looked around, went in an cancelled reservations. Fortunately the lady at the desk was understanding and did not charge me anything after pre-registering for 3 days. The building had been run in the ground, Lobby was nasty, and smelled and sounded exactly like a veterinarian office.
Se hospedó 3 noches en julio de 2023

4/10 Malo

Luis

Viaje de negocios, Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nothing to dirty and smells bad
Se hospedó 1 noche en julio de 2023

4/10 Malo

Steve

Viaje en pareja
No le gustó: Limpieza y condiciones de la propiedad
The surly check-in clerk said that our first-floor room was not ready (nor would there be the promised a continental breakfast). So we were signed into a room up steep, grungy stairs on the second floor. But its phone, TV, and A/C unit didn't work. Lucky for us, a housekeeper on the second floor got us into a nearby room where these things worked. But there was no closet nor even an alcove to hang clothes in. The room was badly maintained, but at least it was clean, and the A/C worked.
Se hospedó 1 noche en julio de 2023

2/10 Terrible

Fred

Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Doesn't cost the time and money!
Se hospedó 8 noches en julio de 2023

2/10 Terrible

Stacey

Viaje en pareja
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I arrived a little after the 3pm check in & had to wait 20 minutes on the front desk person to come inside from a smoke break. I actually had to go outside & interrupt her chatting with a bunch of people who apparently lived at the hotel who were also hanging out smoking. Mind you there are signs everywhere that it’s a smoke free facility but her cigarettes were visible on the counter behind the window. I have pictures. There were clearly people living there, windows broken out, people wandering around looking in our vehicle, kids with animals and scooters in the parking lot with no adults. People were congregated at picnic tables and kept wandering near the entrance taking pics of license plates. There were broken grills outside and trash in the hallways. No battery in the smoke detector and it was beeping. Sink faucet was coming off. We barely stayed in the room 10 minutes and neither Expedia nor the property will issue a refund. The place was unsafe, filthy & should be bulldozed. I’m in town 3 hours from home for a funeral and had to find another place to stay with no discount, refund or assistance from Expedia to find a place. I won’t use Expedia or stay at a Super 8 again after this nightmare weekend is over.
Se hospedó 1 noche en julio de 2023

2/10 Terrible

Aaron

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
This place need to be condemned,not safe for families to stay here its a homeless shelter,pay the extra money and stay somewhere safe.
Se hospedó 1 noche en junio de 2023

2/10 Terrible

Scott

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en junio de 2023

2/10 Terrible

Brad

No le gustó: Limpieza y condiciones de la propiedad
This place by far was the most disgusting place I ever checked in to. The room wasn't clean, the hallways were cluttered and dark, bad smells walking down the hallway. You could see where doors were kicked in, just did not appear to be a safe place to stay and I didn't. I went elsewhere.
Se hospedó 2 noches en junio de 2023

2/10 Terrible

Perianna

Se hospedó 2 noches en mayo de 2023

2/10 Terrible

victor

Viaje familiar
No le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 2 noches en mayo de 2023

2/10 Terrible

Deanne

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Definitely Not Recommended
One of the worse places I've ever stayed!! We reserved a king room because it was to have a comfortable chair to help accommodate one of us with a bad back, but NO we were given a 2 queen bed room with no chair. Upon checking in the person at the desk was eating food, talked with food in her mouth and complained to her mother who came in during our check-in that many rooms weren't cleaned yet. We were checking in at approx 8pm. After hearing that we didn't ask about not getting a king room for fear we'd maybe not get a clean room or one that was hastily cleaned while we waited. The hallways and stairs looked like they hadn't been vacuumed in months. There was a bag of garbage in the hall when we checked in and was still there the next morning. The sheets were clean but the spread was torn and the bathroom floor was dirty in the corners. No cups in the bathroom. The Kleenex was not usable because there was dirt in the box, visible on the Kleenex. My partners bed made a horrible noise every time he moved, it was quite disturbing. There was noise in the hallway until after 3am. Loud talking, shouting, swearing, dog barking, doors slamming and since the desk is only manned until midnight there was no one to complain to, and we didn't feel safe complaining to those making the disturbance. Also we did stop at approx 11am to confirm our reservation and that we'd get a king room and on the first floor if possible. The man at the desk said he do what he could. Didn't happen!!!
Se hospedó 1 noche en abril de 2023

2/10 Terrible

Cliente verificado

Viaje de negocios
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
A good place to get Tetanus
This place is an absolute train wreck. I was issued a key and when I went to the room it was occupied and a dog jumped out at me. The halls, the front everything in this place is an absolute mess.
Se hospedó 2 noches en abril de 2023

4/10 Malo

Cliente verificado

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
I miss super 8.... Hotel had a funky smell to it, just seemed dirty.
Se hospedó 1 noche en abril de 2023

4/10 Malo

Nicholas

No le gustó: Limpieza y condiciones de la propiedad
Lady at front desk was great! Other than that read the reviews people...
Se hospedó 2 noches en marzo de 2023

2/10 Terrible

Lorraine

No le gustó: Condiciones de la propiedad
I asked for a handicap accessible room, but the lower level had three stairs to get in or out of the lower level. Three stairs doesn’t sound like much, but it’s a challenge. It snowed overnight and no attempt was made to shovel the walks or parking area. Dangerously slippery. Very noisy place, with a loud blower fan that kept waking me up. I’ll never stay there again. Hard pass on this place which needs remodeling. No grab bars in the bathroom either. They should be reported for non compliance with ADA laws.
Se hospedó 2 noches en marzo de 2023

4/10 Malo

Cliente verificado

Le gustó: Servicio y personal
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
It was actually so gross we ended up just leaving. We're not particularly picky people, and it would take a lot for us to just leave... The chairs just had this oily brown sheen on the cloth with like actual visible clumps of filth - you can tell what color they used to be under the dirt, but the blanket had crusty stains all over it, and the toilet seat was covered with nastiness and hair. There was trash all over the hallway. The guy at the desk was really nice, and we felt bad about complaining so we didn't, but it was just so grooooss and I can't believe that they feel okay about charging people to stay in a place kept in that condition.
Se hospedó 1 noche en enero de 2023

6/10 Aceptable

Kim

Se hospedó 1 noche en enero de 2023

2/10 Terrible

zachary

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Hotel From Hell
It was horrible to say the least the reviews i shouldve read im so stupid I just swapped my booking last minute without hesitation and it was the worst mistake ever as soon as you pull up you become aware its more of a homeless/disability shelter. Nobody is visiting its all residents smells like cat piss & human fecal matter. Our room wasnt clean had numerous broken holes walls were broken and spackled that day. Tiles missing bathtub was awful didnt even take shoes off never skept in the room ended up driving to chicago and stayimg at a park & ride over night for $14 id rather do that then ever step foot near this place again.
Se hospedó 1 noche en enero de 2023