Vista frontal de la propiedad

Opiniones de Radisson Hotel Kathmandu

5 out of 5
Radisson Hotel Kathmandu
Ward Number 2 Lazimpat, Kathmandu

Opiniones

7.6

Bueno

Puntuación de 10, es decir, Excelente. Basada en 32 de 128 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 57 de 128 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 21 de 128 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 12 de 128 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 6 de 128 opiniones" "

8.0/10

Limpieza

8.2/10

Servicio y personal

8.0/10

Servicios

7.4/10

Condiciones de la propiedad

8.2/10

Cuidado del medio ambiente

Opiniones

4/10 Malo

Cliente verificado

Le gustó: Limpieza
No le gustó: Servicio y personal
Mixed feelings
The property could use a major update. However my issue was not with the facilities themselves as I understand getting certain conveniences is difficult in that part of the world. The service from the general staff was very polite, helpful and friendly. However management (front desk) was extremely rude, condescending and unprofessional. The staff at the front desk weigh down the rest of the staff especially the kind housekeeping and bell personnel.
Se hospedó 2 noches en agosto de 2023
Respuesta de General Manager, el 4 sept. 2023
Dear Valued guest,Thank you for taking the time to share your feedback regarding your recent stay with us. We appreciate your review, and we're glad to hear that you found our general staffs to be polite, helpful, and friendly.We apologize for any inconvenience you experienced during your stay due to the condition of the property. Furthermore, regarding your concerns about the front desk staff, we are truly sorry for any negative interactions you had. We take your comments seriously, and we will address this matter with our management team to ensure that such incidents do not occur in the future.We value your feedback and hope that you would consider giving us another opportunity to serve you in the future. Thank you for choosing to stay with us, and we look forward to welcoming you back.

10/10 Excelente

Gabriela

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
El lugar está un poco viejo pero aún así todo funciona,el personal es súper atento
Se hospedó 1 noche en agosto de 2023
Respuesta de General Manager, el 1 sept. 2023
Dear Gabriela,Thank you so much for your positive review of your recent stay with us.While our building may have some age, we're thrilled that you found everything still in good working order. Maintaining our facilities is a top priority to ensure our guests have a comfortable and hassle-free stay.It's especially heartwarming to hear that you found our staff to be super attentive. Our team takes great pride in providing excellent service, and your kind words serve as a wonderful recognition of their dedication.Thank you for choosing to stay with us, and we look forward to the opportunity to welcome you back in the future.

8/10 Bueno

PURNA B., Hong Kong

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Isolated from the main facilities such as coffee shop, restaurants, pool, gym etc
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager, el 15 mar. 2024
Dear Purna,Thank you for taking the time to leave us your feedback of your stay with us.I regret to note that you felt isolated from main facilities staying in New Wing of our hotel. Kindly accept my apology for the inconvenience caused. We look forward to welcoming you back for a seamless experience in the Main wing of our hotel and a memorable stay for all the right reasons.

10/10 Excelente

IVALDO

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Adorei tudo neste hotel!
Se hospedó 4 noches en enero de 2024
Respuesta de General Manager, el 21 ene. 2024
Dear Ivaldo,Thank you for taking the time to leave us a positive review of your stay with us. We are elated to know that you had a comfortable and enjoyable stay with us. We look forward to welcoming you back in near future for another delightful stay.

8/10 Bueno

Kamlesh

Viaje familiar
Le gustó: Servicios
Good but far from all attractions
Se hospedó 2 noches en enero de 2024
Respuesta de General Manager, el 15 ene. 2024
Dear Kamlesh,Thank you for sharing your feedback of your stay with us. We appreciate your review and are delighted to hear that your time with us was enjoyable. We apologize for any inconvenience you may have endured due to location of our hotel. However, Radisson Kathmandu is eminent for central location with easy access to the commercial hub of Kathmandu and popular attractions like Thamel, Kathmandu Durbar square and many more.If there are specific attractions or services you were hoping to find closer to our property, we would love to hear more about your preferences. This information helps us tailor our services to better meet the needs of our guests.Thank you once again for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future.

10/10 Excelente

Richard, Espoo

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good property with fitness rooms and pool on the roof. Breakfast was good and so were the attache restaurants. This is a busy area but the hotel is set back off the busy street which is good.
Se hospedó 3 noches en diciembre de 2023
Respuesta de General Manager, el 1 ene. 2024
Dear Richard,Thank you for taking the time to share your positive feedback about your recent stay here at Radisson Kathmandu. We are delighted to hear that you enjoyed your overall experience with us.We look forward to welcoming you back on your future visits to Kathmandu for another pleasant and memorable stay. Best Regards,Subrata Banerjee

10/10 Excelente

jason

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We came to celebrate our 25th anniversary and for the night I forgot I was in Nepal. The bed was like a cloud. The pillows amazing. We treated ourself to a spa treatment and that was wonderful as well. It was a great place to relax and celebrate.
Se hospedó 1 noche en noviembre de 2023
Respuesta de General Manager, el 28 nov. 2023
Dear Jason,Happy 25th anniversary! We are honored that you chose to celebrate this special milestone with us at here at Radisson Kathmandu. Thank you for taking the time to share your delightful feedback.We are thrilled to hear that our accommodations provided you with a cloud-like bed and amazing pillows. It's our pleasure to know that you found comfort in our rooms, and we are delighted that the spa treatment added to the overall wonderful experience of your celebration.Our team takes great pride in creating a relaxing and enjoyable environment for our guests, especially during special occasions. Your kind words are truly appreciated, and they motivate us to continue providing exceptional service to all our guests.Once again, congratulations on your 25th anniversary, and thank you for choosing us for this significant celebration. We hope to have the pleasure of welcoming you back in your next visit to Nepal for another memorable experience.

8/10 Bueno

Gerard

Le gustó: Limpieza y servicio y personal
All good
Se hospedó 2 noches en mayo de 2023
Respuesta de General Manager, el 18 may. 2023
Dear Gerard,Thank you so much for taking the time to share a positive review of your recent stay at our hotel. It brings us immense joy to know that our team was able to provide you with excellent service and that you found our service and facilities to your satisfaction. We are grateful for your support and look forward to welcoming you back on your next visit.

10/10 Excelente

Hitoshi

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
建物は古いですが、スタッフが常に気持ち良く対応してくれます。
Se hospedó 1 noche en abril de 2023
Respuesta de General Manager, el 23 abr. 2023
Dear Hitoshi,First of all, I would like to thank you for choosing to stay with us and leaving us a positive review of your recent stay with us. It is such a delight to learn that you loved our hospitality and utterly enjoyed your time during your recent stay with us. However, I regret to note that we fell short to meet your expectation of our building.It is a real pleasure for all of us to know that you had such great experience with us especially with warm hospitality provided by our associates and we look forward to hosting you again in near future.

10/10 Excelente

Kailash

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very good
Se hospedó 2 noches en marzo de 2023
Respuesta de General Manager, el 13 mar. 2023
Dear Kailash,Thank you very much for this amazing review! We are delighted that you enjoyed your recent stay with us and really appreciate you praising our service.We look forward to welcoming you back, and to providing you with exceptional experiences, every time you visit.

10/10 Excelente

Renee

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Gorgeous oasis in hectic Kathmandu. Lovely team. Couldn’t fault my stay.
Respuesta de General Manager, el 9 nov. 2022
Dear Renee,Thank you for leaving us a good review. We couldn't be happier to know that you enjoyed all aspects of your stay with us and we really appreciate your kind words about the hotel and our ambassadors. We hope you will consider us your "home away from home" for your forthcoming visits too. Once again, Thank you for taking the time to post such positive feedback of your stay and we can't wait to host you again when your travels bring you back to Nepal.

10/10 Excelente

Marina, SAN Jose

Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Staff are very welcoming and helpful!!! Thank you!
Se hospedó 1 noche en septiembre de 2022
Respuesta de General Manager, el 5 sept. 2022
Dear Marina, It was a pleasure to have you stay at Radisson Hotel, Kathmandu recently. Thank you for taking the time to share your recent experience on Expedia. We are elated that you enjoyed your stay with us, and that our ambassadors made you feel welcomed and cared for. We all would love to see you again when your travels bring you back to Nepal!

10/10 Excelente

Cliente verificado

Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Excellent
Se hospedó 1 noche en agosto de 2022
Respuesta de General Manager, el 25 ago. 2022
Dear Valued Guest, We were honored to have you as our guest here at Radisson Hotel Kathmandu. Thank you for taking the time to review us on Hotels.com. We are elated to learn from your excellent rating that you had enjoyed your recent stay with us. We hope you will return soon. We look forward to welcoming you back, and to providing you with exceptional experiences, every time you visit.

8/10 Bueno

Marina, SAN Jose

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very welcoming staff, very helpful and knowledgeable!!!
Se hospedó 2 noches en agosto de 2022
Respuesta de General Manager, el 25 ago. 2022
Dear Marina,We are absolutely thrilled to learn about your wonderful experience with us and we also appreciate you pointing out the cordial service you received from our ambassadors. I have let my entire team know that their efforts have helped make your visit at Radisson Kathmandu a memorable one.We all look forward to welcoming you back, and to providing you with many more enjoyable experiences.

8/10 Bueno

Hanne

Viaje en grupo
Le gustó: Servicio y personal
There were a few mechanical problems with the room, for example , TV didn’t initially work, could open window, flooding on bathroom floor after shower. Minor issues but annoying. Seemed to have difficulty fixing my laundry bill as wee. Not sure if it was the computer software that was the issue or the staff person. Also went to use hot tub but it had been emptied for cleaning during its open hours. Minor irritants.
Se hospedó 3 noches en mayo de 2022
Respuesta de General Manager, el 12 jun. 2022
Dear Hanne, Thank you for choosing Radisson Hotel Kathmandu and for sharing your experience with other travelers on Expedia. Please accept my sincere apologies for the shortfalls you encountered and the inconvenience caused. All the issues mentioned have been addressed with the respective team and corrective action will been taken to avoid a re-occurrence. Thank you for bringing them to our attention. We value your relationship with us and are committed to providing you with the highest level of service. It is only through valuable feedback such as your own that we can evaluate to provide and improve the services we offer to our guests. We sincerely hope we will have the pleasure of welcoming you back to experience a truly memorable stay for all the right reasons.

10/10 Excelente

Dennis, Washington

Se hospedó 2 noches en mayo de 2022

10/10 Excelente

Joanne

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 6 noches en abril de 2022
Respuesta de General Manager, el 15 abr. 2022
Dear Joanne, Thank you for this amazing review. We equally enjoyed hosting you and would be privileged to have you back at the hotel for yet another pleasant experience!

6/10 Aceptable

Hans

Viaje de negocios
Le gustó: Limpieza
No le gustó: Servicio y personal
Quality of the hotel, one would expect everything in order, which it was more or less. But I did not like attitude of staff - waiters in restaurant not being sufficiently respectful and polite. But reception staff was good and very efficient. All in all, therefore only average experience.
Se hospedó 13 noches en marzo de 2022
Respuesta de General Manager, el 5 abr. 2022
Dear Hans, Thank you for reaching out to share your honest feedback. We always strive to offer a friendly service and we are sorry that you had an unpleasant dining experience during your recent stay with us. As for comments regarding our restaurant staff, this area will continue to be monitored closely to ensure no similar situation occurs again. Thank you for appreciating our reception team and we hope we will have the opportunity to welcome you back and exceed your expectations in the near future. It would be our pleasure to make sure your next stay with us is memorable for all the right reasons.

6/10 Aceptable

Alasdair

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Staff were very friendly and helpful.
Se hospedó 6 noches en marzo de 2022
Respuesta de General Manager, el 25 mar. 2022
Dear Alasdair, Thank you for reviewing us on Expedia and pointing out the friendly service you received from our ambassadors during your recent stay with us. You 6/10 rating validates that some aspects of your stay did not wow you. If you have a moment and are willing to share more information regarding your experience, please do not hesitate to reach out to us. It is always a pleasure having you as a guest and we hope that you will consider us for your next visit.

8/10 Bueno

Akshay

Viaje de negocios
Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 5 noches en febrero de 2022
Respuesta de General Manager, el 7 mar. 2022
Dear Akshay, It was a pleasure having you at Radisson Hotel Kathmandu, Thank you for taking the time to rate us on Hotels.com. We hope you enjoyed your time at the hotel and on behalf of all our ambassadors, I look forward to welcoming you back.

8/10 Bueno

Dhruba

Viaje familiar
Le gustó: Servicio y personal y servicios
Overall it was good. Receptionists are cool and friendly. Food and service was really good. I was not happy to not have service free at the airport and breakfast.
Se hospedó 1 noche en octubre de 2021
Respuesta de Radisson Kathmandu, el 10 oct. 2021
Dear Dhruba, We appreciate your time taken to write about your positive experience with us. It is such a delight to learn that you enjoyed your recent stay with us and we also appreciate you pointing out the friendly service you received from our ambassadors. We apologize for the concern shared however, you had opted for an European Plan which does not include Airport Transfer service & Breakfast while you made the reservation which is why the charges were applied. It would be a pleasure and honor to serve to again when your travels bring you back to the area!

6/10 Aceptable

Prashant

Viaje de negocios
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
y stay at radisson kathmandu
In room dining food: 1. taste was not good 2. very less quantity
Se hospedó 1 noche en enero de 2021
Respuesta de Radisson Kathmandu, el 2 feb. 2021
Dear Prashant, Thank you for providing us with this honest feedback. We sincerely apologize for the shortcomings you experienced concerning the food served at your room during your recent stay with us. Your feedback is very important to us and has been shared with our Food & Beverage Manager to look into the same ensuring no future guests are inconvenienced as such. This aside, we hope you enjoyed your stay with us and we are given the opportunity to welcome you back when your travels bring you back to the area!

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Has a luxury feel, good location. We weren't sure if it was okay to flush toilet paper or not. More separation between the shower and the rest of the bathroom would have been nice.
Se hospedó 2 noches en febrero de 2020
Respuesta de Manager, el 2 mar. 2020
Dear Valued Guest, We appreciate your time taken to write us the feedback. It is such a delight to learn that you enjoyed your time at the hotel and our location proved to be convenient for you during your recent stay with us. Your constructive feedback concerning bathroom is highly appreciated and will be used to consider future improvements. Should your travels bring you back to the area, we look forward to hosting you again.

8/10 Bueno

Alkayet

Se hospedó 3 noches en enero de 2020

4/10 Malo

Joseph

No le gustó: Limpieza y comodidad de las habitaciones
avoid this hotel.
It’s not a 5 star hotel. It’s dated. It’s smells. It need refurbishment. I reserved a king bed and got a twin bed. There was hair in the bath. Do I need to go on? It was awful. Basically I consider this fraud. Sold one thing and delivered something else.
Se hospedó 2 noches en diciembre de 2019
Respuesta de GmSec, el 12 dic. 2019
Dear Joseph, We appreciate your honest feedback. We regret to hear that your guest room did not live up to expectations. Your feedback on this is highly appreciated and will be used to consider future improvements. Should you allow us the privilege to host you again, we’d welcome the opportunity to provide you with an improved experience that will exceed your expectations.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 5 noches en noviembre de 2019
Respuesta de GmSec, el 12 dic. 2019
Dear Valued Guest, Thank you for rating us on Expedia. We hope you have enjoyed your stay with us and we look forward to an opportunity to serve you once again.

8/10 Bueno

Lewis

Se hospedó 7 noches en noviembre de 2019

10/10 Excelente

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was easy to access many popular locations and everyone was very helpful
Se hospedó 2 noches en noviembre de 2019
Respuesta de Manager, el 6 nov. 2019
Dear Valued Guest, Thank you for taking the time to share this excellent review! Between our friendly service and commodious location in the heart of the city, we are so glad you enjoyed your stay at Radisson Hotel Kathmandu. It would be a pleasure and honor to host you again in the future.

8/10 Bueno

Monika, Delhi, India

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This property has two complexes - a more fancy one and a less fancy annex. Right next to each other. Situated at the end of a side street away from the busy traffic. I stayed at the annex and loved that it was more cozy and more quiet. Receptionists very welcoming and helpful. Location of hotel is great - close to tourist district for shopping (easy walk but pollution high and only few minutes by taxi). Clean sheets and clean bathroom. Breakfast is not included in room. Can get a la carte - nice danishes and pastries. Modest terrace cafe on third floor - kind of roof top. Peaceful. Not too many people. Main complex has Italian restaurant. Nice service. Overall had a very pleasant experience and a nice stay. Felt like at home.
Se hospedó 2 noches en septiembre de 2019
Respuesta de Manager, el 15 oct. 2019
Dear Monika, Thank you for taking the time to write such a thorough and descriptive review sharing your recent stay experience with us.We’re thrilled you enjoyed a cozy & quite atmosphere of our hotel and enjoyed the perks of our convenient location. From our welcoming and helpful service to delicious danish pastries, we are so happy that so many aspects of your stay exceeded expectations. It will be our pleasure and privilege to have you back at the hotel for yet another pleasant stay!

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 7 noches en septiembre de 2019
Respuesta de Manager, el 19 sept. 2019
Dear Valued Guest, Thank you for rating us on Expedia. We hope you have enjoyed your time at the hotel and shall be eagerly awaiting your return.

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza y servicio y personal
Solo stay
People were nice but WiFi stopped working at night, TV did not work and they overcharged me for a taxi service.
Se hospedó 1 noche en septiembre de 2019
Respuesta de Manager, el 9 sept. 2019
Dear Valued Guest, We appreciate your honest feedback. While we are delighted to learn that our team members were nice, we are disappointed that the Internet & TV malfunctioned during the night and you were overcharged for the taxi service. Reviews like yours are crucial in our improvement and we can’t thank you enough for this opportunity. We look forward to finding ways to improve and regain your trust during a future stay.

8/10 Bueno

Bernt

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en agosto de 2019
Respuesta de GMSec, el 5 sept. 2019
Dear Valued Guest, Thank you for taking the time to rate us on Expedia. We hope you had a pleasant stay with us and will look forward to your return stay.

10/10 Excelente

Anston

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Is a great location close to the buzzing Thamel..15 min walk
Se hospedó 1 noche en agosto de 2019
Respuesta de Manager, el 22 ago. 2019
Dear Anston, Thank You for sharing a positive review about our hotel. We are glad our hotel's location was convenient for you to reach out to one of the major destination, Thamel. Looking forward to welcoming you for yet another memorable experience.

2/10 Terrible

Cliente verificado

Viaje de negocios
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Overcharged for additional items and half day rate .
Se hospedó 3 noches en julio de 2019

8/10 Bueno

Paul

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice hotel, comfortable and good location.
Se hospedó 2 noches en mayo de 2019
Respuesta de RM, el 28 may. 2019
Dear Paul, Thank you for posting a positive review about our hotel on Expedia. Hope you had a pleasant stay. We look forward to welcoming you back on your next visit to Kathmandu.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en mayo de 2019
Respuesta de RM, el 26 may. 2019
Thank You!

4/10 Malo

Namgyal

No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en mayo de 2019
Respuesta de Radisson Hotel Kathmandu, el 13 may. 2019
Dear Namgyal, thank you for the review.

8/10 Bueno

Cliente verificado

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Breakfast not included in the booking- paid for a premium room.
Se hospedó 5 noches en abril de 2019
Respuesta de RM, el 30 abr. 2019
Dear Guest, Thank you for the Review. I believe expedia clearly mention the inclusion while make the reservation. The supplement of breakfast is also mentioned. Business Class room is only inclusive of breakfast. Hope you have enjoyed your stay with us.

10/10 Excelente

WEE, Kuala Terengganu, Malaysia

Viaje en grupo, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It's located in strategic location. Walking distance to restaurant and shopping area and tourist attraction area. Rooms are clean with good amenities. Lobby is spacious and relaxing area.
Se hospedó 3 noches en marzo de 2019
Respuesta de RM, el 22 mar. 2019
Dear Guest, Thank you for sharing your experience with us. Your positive review has further empowered us to make our service even more better. We look forward to welcome you again at Radisson Kathmandu.

10/10 Excelente

Cliente verificado

Viaje en pareja
Very strategic location. Walking distance to shopping for souvenirs and restaurants
Se hospedó 1 noche en marzo de 2019
Respuesta de RM, el 22 mar. 2019
Dear Guest, Thank you for your time to review and patronizing our hotel. It is our pleasure to have you here. We look forward to welcome you again.

8/10 Bueno

Solofo

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Séjour agréable dans un hotel tres confortable
Hôtel très confortable avec personnel agréable et serviable. Le seul inconvenient si vous logez dans la nouvelle annexe est la vue d’un espace voisin où des ordures sont entassées . Les pannes de courant ne devraient plus étonner personne et ne dépendent pas de l’hotel.
Se hospedó 1 noche en febrero de 2019
Respuesta de RM, el 14 mar. 2019
Dear Guest, Thank you for your valuable feedback. Hotel has requested for the proper management of garbage to the concerned landlords. Hopefully it will be better at earliest. from the main building higher floor one can have the unobstructed city views. We will be happy to allocate those floors if we will get an opportunity to welcome you back.

8/10 Bueno

Solofo

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very good hotel in an unwelcoming neighborhood
Wonderful room and service, The only disappointing issue is t he view from the room window.. Need to advocate for a clean neighborhood.
Se hospedó 6 noches en febrero de 2019
Respuesta de RM, el 9 mar. 2019
Dear Guest, Thank you for your feedback. We were putting our effort to convince the neighborhood to clear the unwelcoming stuffs. Hopefully the result can be seen at earliest. We will be happy to assist you further with the higher floor arrangement if we will get an opportunity to welcome you again.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Leather jacket stores nearby, cheap and good design. Staff are friendly and helpful. Great food in breakfast
Se hospedó 2 noches en febrero de 2019
Respuesta de RM, el 6 mar. 2019
Dear Guest, Thank you for your kind review on our food and services. Your positive feedback will definitely help us to motivate towards further service excellence. Looking forward to welcome you again.

8/10 Bueno

Solofo

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Hotel confortable et acceuillant
Hôtel confortable avec personnel acceuillant et efficace. Petit bémol avec l’environnement car la vue depuis la fenêtre n’est pas très agréable . Accès facile à plusieurs restaurants de qualité dans le voisinage.
Se hospedó 3 noches en febrero de 2019
Respuesta de RM, el 8 mar. 2019
Cher invité, merci pour vos commentaires. Comme l'hôtel est centré sur la ville, la bonne zone commerçante est juste dans sa visibilité. Cependant, avec un plancher bas, la vue peut être obstruée. Si nous avons l’occasion de vous accueillir à nouveau, nous vous attribuerons les chambres des étages supérieurs pour une meilleure vue.

6/10 Aceptable

Akshay

No le gustó: Limpieza
Se hospedó 1 noche en febrero de 2019
Respuesta de Anu Parajuli, el 22 feb. 2019
Dear Akshay, Warm Greetings from Radisson Hotel Kathmandu! Thank you for taking the time to rate us. It was a pleasure having you with us and we are looking forward to welcoming you back very soon. Best Regards, Subrata Banerjee

8/10 Bueno

Faizan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2019
Respuesta de Anu Parajuli, el 8 feb. 2019
Dear Faizan, Warm Greetings from Radisson Hotel Kathmandu! Thank you for rating us 8 out of 10. It was a pleasure having you with us and we are looking forward to welcoming you back very soon. Best Regards, Subrata Banerjee

10/10 Excelente

Cliente verificado

Service i top, værelse i top, fantastisk spa, super dejligt ophold, kan klart anbefales hvis man skal forkæle sig selv lidt.
Se hospedó 2 noches en noviembre de 2018
Respuesta de Anu Parajuli, el 30 nov. 2018
Dear Guest, Warm Greetings from Radisson Hotel Kathmandu! Thank you for taking the time to write us the feedback. We extend our gratitude for highlighting our services and facilities. It was a pleasure having you with us and we are looking forward to welcoming you back very soon. Best Regards, Subrata Banerjee

6/10 Aceptable

Roger, UK

Le gustó: Servicio y personal
The hotel has 2 buildings, one good, one not so good, unfortunately we were in the not so good. I can only assume that the type of room you choose decides which part of the hotel you are in. It would be far better if you inluded this in your hotel description, if I had known I would have booked to stay in the good part or a different hotel.
Se hospedó 3 noches en octubre de 2018
Respuesta de Anu Parajuli, el 6 nov. 2018
Dear Roger, Warm Greetings from Radisson Hotel Kathmandu! Thank you for taking the time to express your feedback. We apologize for the inconvenience caused during your stay with us. Had you mentioned about your disappointment during your stay with us, we would have rectified it then and there. Also, please be informed that we are going through the room refurbishment. Upon your next visit to Radisson Hotel , we ensure to provide you the renovated room. It was a pleasure having you with us and we are looking forward to welcoming you back very soon to meet your expectations. Best Regards, Subrata Banerjee

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en octubre de 2018
Respuesta de Anu Parajuli, el 5 nov. 2018
Dear Guest, Warm Greetings from Radisson Hotel Kathmandu! Thank you for taking the time to rate us 4 star. It was a pleasure having you with us and we are looking forward to welcoming you back very soon. Best Regards, Subrata Banerjee

4/10 Malo

Cliente verificado

Le gustó: Servicio y personal
The price of the breakfast buffet was absurdly over-priced for the quality and considering this is Kathmandu
Se hospedó 3 noches en octubre de 2018
Respuesta de Anu Parajuli, el 5 nov. 2018
Dear Guest, Warm Greetings from Radisson Hotel Kathmandu! Thank you for taking the time to express your feedback. Being a five star hotel of kathmandu ,we strive to provide value for money in all our services and facilities. Please rest assured that your comment has been passed on to our F&B manager to investigate. It was a pleasure having you with us and we are looking forward to welcoming you back soon to meet your expectations. Best Regards, Subrata Banerjee