Vista frontal de la propiedad

Opiniones de Traveler's Inn

2 out of 5
Traveler's Inn
838 15th Ave, Longview, WA

Opiniones

5.8
Puntuación de 10, es decir, Excelente. Basada en 30 de 191 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 41 de 191 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 34 de 191 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 36 de 191 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 50 de 191 opiniones" "

6.0/10

Limpieza

6.8/10

Servicio y personal

5.6/10

Servicios

5.4/10

Condiciones de la propiedad

6.4/10

Cuidado del medio ambiente

Opiniones

2/10 Terrible

Ignacio

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No estaba limpio el cuarto en general.
Se hospedó 2 noches en mayo de 2023

8/10 Bueno

Luis

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good location
Se hospedó 1 noche en marzo de 2024

2/10 Terrible

Shanna

Viaje en pareja
No le gustó: Servicios y condiciones de la propiedad
Scary & stinky. People live long term on the property which has red flags written all over it. The smell in the room was horrible & people were up all night long around us. Seemed as though it was in a bad part of town with very undesirable people all around- cars with broken out windows with tarps over them in the parking lot. Did not feel safe.
Se hospedó 1 noche en enero de 2024

8/10 Bueno

Casey

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Anna and Ruby (management) , el 9 ene. 2024
it was very nice to meet you and we hope to see you in the future thank you for your review and hopeyou have s wonderful day !!!!!

10/10 Excelente

JESSICA

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 3 noches en diciembre de 2023
Respuesta de Anna and Ruby (management) , el 22 dic. 2023
thank you for taking the time during this busy seasonto send us such a wonderful review. have a great holiday and look forward to seeing you again'

2/10 Terrible

Kristina

Viaje en pareja, Viaje con mascota
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The bed stunk, we had to sleep on top of the blankets and bring in blankets for the car. Shower head was moldy so we couldn’t even shower the next day. Staff couldn’t figure out what room to put us in because they didn’t know what room was available. Worst experience ever. I would like my money back.
Respuesta de management, el 9 feb. 2024
we are always disappointed when we are informed that our guest are not satisfied with their stay, its a shame nothing was mentioned at all to the management or staff about your issue during your stay, because at least we would have had a opportunity to correct or accomodate you better to insure your satisfaction, we finally located your reservation and noticed it was from back in october 2023, nearly 4 months ago and you are just now submitting this review? this is the first we have heard about your issues concerning your stay, had you addressed your concerns at the time of your stay, we would have happily corrected the issues or issued a refund, because we work very hard everyday trying to improve our business and to make sure our customers are satisfied, as always thank you for your negative outdated feedback and i hope you have a super awesome day!!

10/10 Excelente

Danielle

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en octubre de 2023
Respuesta de Anna and Ruby (management) , el 31 oct. 2023
thank you for taking the time to send us such a nicereview , we do look forward to seeing you again ,have a wonderful day !!!!

8/10 Bueno

Miguel

Le gustó: Limpieza y servicio y personal
Se hospedó 2 noches en octubre de 2023
Respuesta de Anna and Ruby (management) , el 11 oct. 2023
thank you for taking the time to send us the nice review , it was very nice to meet you and look forward to your next visit ,have a wonderful day!

6/10 Aceptable

Susana, Littlerock

Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It seemed very outdated and the room had a musty smell to it
Se hospedó 1 noche en septiembre de 2023
Respuesta de Anna and Ruby (management) , el 3 oct. 2023
thank you for taking the time to send us a review ,we are trying everyday to make improvements and your feedback i helpful so that we continue to improvethe hotel for our guests. have a wonderful day!!

10/10 Excelente

Louise

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excellent customer service
it was our first time there . Ruby at the front desk was wonderful and super friendly. Max helped me connect to the Internet. Everyone was so pleasant and nice. Stayed for two night. Will definitely go back again. Big Thank you to all that made our stay enjoyable.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Anna and Ruby (management) , el 29 sept. 2023
thank you for taking the time to send us such a wonderful review we do like receiving all feedbackso we know what to do to make our guests have a enjoyable stay with us, we look forward to seeing you again have a wonderful day

10/10 Excelente

Victoria

Viaje con mascota
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The friendly, hardworking staff really, REALLY, care about their guests!! They are working hard to make this a five-star motel. I would definitely recommend this place now.
Se hospedó 3 noches en septiembre de 2023
Respuesta de Anna and Ruby (management) , el 19 sept. 2023
thank you for taking the time to send us such a nice review , and we look forward to seeing you in the future , have a wonderful day!!!

6/10 Aceptable

douglas

Viaje de negocios
No le gustó: Servicios y condiciones de la propiedad
Basic Nothing special, just a place to lay your head.
Se hospedó 1 noche en agosto de 2023
Respuesta de Anna and Ruby (management) , el 12 sept. 2023
thank you for taking the time to send us areview and look forward to seeing you again have a wonderful day

8/10 Bueno

John

Se hospedó 1 noche en agosto de 2023
Respuesta de Anna and Ruby (management) , el 15 sept. 2023
thank you for taking the time to send us a review and to let us know how we are doing .we look forward to seeing you again, have a wonderful day!

2/10 Terrible

Chris

Viaje de negocios
No le gustó: Servicios
Musty old
Se hospedó 1 noche en julio de 2023
Respuesta de Anna and Ruby (management) , el 12 sept. 2023
thank you for your review and feedback we trying to make positive improvements everyday to make our guests have a comfortable stay with us have a wonderful day

6/10 Aceptable

John

Viaje familiar
No le gustó: Condiciones de la propiedad
Se hospedó 5 noches en julio de 2023
Respuesta de Anna and Ruby (management) , el 25 jul. 2023
thank you for taking the time to send such a nice review and we look forward to seeing youagain .thank you again and have a wonderfulday !

8/10 Bueno

Heather

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en julio de 2023
Respuesta de Anna and Ruby (management) , el 24 jul. 2023
thank you for taking the time to send us the nice review and we look forward to your nextstay with us have a wonderful day Travelers Inn managers, Anna and Ruby

8/10 Bueno

Maria

Se hospedó 1 noche en julio de 2023
Respuesta de Anna and Ruby (management) , el 6 ago. 2023
Thank you for taking the time to send us sucha nice review its always good to know how we are doing, we look forward to seeing you again have a wonderful day!

10/10 Excelente

William, Seattle

Se hospedó 1 noche en julio de 2023
Respuesta de Anna and Ruby (management) , el 6 ago. 2023
Thank you for taking the time to send us such a nice review , its always good to know how we are doing ,we look forward to seeing you again,have a wonderful day!

2/10 Terrible

crystal

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Property had broken lighting, no facial tissue, substandard bath fixtures. Generally in bad shape. Marginally clean. Staff was very nice, but the owners have not put any capital into improving a very poor property.
Se hospedó 2 noches en julio de 2023
Respuesta de management, el 13 jul. 2023
Crystal,First of all I want to thank you for staying with us. For your information we have all rooms recently renovated in 2022. I would like to get a date that you stayed with us. I looked for your reservation on 10th July and nothing shows up under your name. I need to know the reservation date and the room that you stayed in. We will upload pictures of rooms that you stayed in and let the public decide. Thanks

4/10 Malo

Joshua

Viaje en pareja
Le gustó: Limpieza
We had to cancel our second night because we felt so unsafe. Loud fighting in the parking lot, someone casing our car, the smell of meth all made us feel unsafe enough to sleep with the table against the door. Lots of noise outside our door at all hours of the night. The room was clean and the front desk help was very nice. But it wasn’t enough for us to stay a second night.

8/10 Bueno

Mark

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en julio de 2023
Respuesta de management, el 13 jul. 2023
Hello Mark,Thanks for your great review and we did enjoy your company here with us. Thank you for your business.

8/10 Bueno

James, Lakebay

Viaje en grupo
Le gustó: Limpieza y servicio y personal
Friendly proprietor!
Se hospedó 1 noche en junio de 2023
Respuesta de Anna and Ruby (management) , el 1 jul. 2023
thank you for taking the time to send a wonderful review ,we look forward to seeing you again ,have a wonderful day

8/10 Bueno

Sarah

Se hospedó 2 noches en junio de 2023
Respuesta de Anna and Ruby (management) , el 28 jun. 2023
thank you for taking the time to send such a nice review and look forward to seeing you again ,have a wonderful day !!!

8/10 Bueno

Steven

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Travel
The desk was friendly and recommended a close restaurant that was excellent
Se hospedó 2 noches en junio de 2023
Respuesta de Anna and Ruby (management) , el 26 jun. 2023
thank you for taking the time to send a thoughtful review and we look forward to seeing you again , have a wonderful day !!!

8/10 Bueno

Robert

Viaje en pareja
Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
Great location for us.
Se hospedó 5 noches en junio de 2023
Respuesta de Anna and Ruby (management) , el 22 jun. 2023
thank you for taking the time to submit the nice review we look forward to seeing you again have a wonderful day

6/10 Aceptable

Anita

Se hospedó 2 noches en junio de 2023
Respuesta de Anna and Ruby (management) , el 21 jun. 2023
thank your for taking the time to give us a review look forward to seeing you again

8/10 Bueno

Alison C.

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
nice people and staff
Se hospedó 2 noches en mayo de 2023
Respuesta de Anna and Ruby (management) , el 28 may. 2023
thank you for taking the time to send a review and look forward to seeing you again and have a wonderful day!

10/10 Excelente

David

Se hospedó 1 noche en mayo de 2023
Respuesta de Anna and Ruby (management) , el 21 jun. 2023
thank you for taking the time to give us such a nice review and look forward to seeing you again

8/10 Bueno

Danielle

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en febrero de 2023
Respuesta de Anna and Ruby (management) , el 7 mar. 2023
thank for taking the time to send the wonderful review and look forward to seeing you in the future have a wonderful day

2/10 Terrible

Scott

Se hospedó 1 noche en enero de 2023
Respuesta de Anna (manager) , el 16 mar. 2023
we are truly sorry that your stay wasn't as expected, we have corrected the issues and concerns, and we appreciate your feedback.

10/10 Excelente

Lisa

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The wifi signal was poor the whole entire time I was there. Little or no signal.
Se hospedó 1 noche en enero de 2023
Respuesta de Anna and Ruby (management) , el 2 feb. 2023
Thank you for taking the time to send us a very nice review the wifi has given us problems before but hopefully we have resolved the issue we apologize for the hassle

6/10 Aceptable

Carillon

Viaje familiar
Le gustó: Limpieza y servicio y personal
Close to hospital
Se hospedó 1 noche en enero de 2023
Respuesta de Anna and Ruby (management) , el 21 ene. 2023
Thank you for your feedback we thank you for staying with us and hope to see you in the future,have a awsome day.

10/10 Excelente

Lisa

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Ruby, the manager is very welcoming and friendly. I would say again, for sure.
Respuesta de Anna and Ruby (management) , el 16 ene. 2023
Thank you for taking the time to give such a very nice review and we really look forward to your return stay with us .

2/10 Terrible

Michael

No le gustó: Limpieza, servicios, condiciones de la propiedad
The motel was very dirty broken Furniture in my room the toilet wouldn't flush when I pulled the sheets back to go to bed there was dirt in my bed when I took a shower the next morning before I left it went from extremely cold to extremely hot within a matter of seconds about burning the top of my head overall just a run-down dirty Motel wouldn't go back
Se hospedó 1 noche en diciembre de 2022
Respuesta de Anna and Ruby (management) , el 22 ene. 2023
we are sorry to hear you didnt enjoy your stay, if these issues were brought to our attention at the time of your stay we would have happily corrected them and done what was necessary to make sure your stay was relaxing and comfortable, thank you for your feedback we have fixed and corrected the issues and again we apologize that your stay wasnt as expected, have a wonderful day!

10/10 Excelente

Robin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Best In Class Customer Service
I was pleasantly surprised at the immaculate cleanliness of the place. For a motel, I experienced the best in class customer service that far exceeded any motel let alone any hotel I have ever stayed at! The motel manager there was friendly, courteous, and on point with the overall operations of the place. She was excellent! I am so impressed with the staff that work here and how much they truly care about there residents and there job! I will definitely be staying here again! Thank you for everything Travelers Inn!
Se hospedó 1 noche en noviembre de 2022
Respuesta de Anna and Ruby (management) , el 29 nov. 2022
thank you so much for taking the time to send sucha wonderful review ,our goal here at Travelers is to insureour guests have a comfortable stay with us and we do look forward to seeing you when you return . thank you again for the review

10/10 Excelente

Randy

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en noviembre de 2022
Respuesta de Anna and Ruby (management) , el 17 nov. 2022
Thank you for taking the time to submit your positive feedback, we hope to see you again in the future and also wish you a wonderful safe holiday season.

6/10 Aceptable

Daniel

Viaje familiar
Le gustó: Servicio y personal
The location was good for the activities we had planned in the area. Easily could hear the rooms on all sides of us and people outside. Bedding wasn’t clean, actually found small pieces of pot in the blanket and then on the sheets from previous people. Lipstick stains on the towel.
Respuesta de Anna (manager) , el 17 nov. 2022
we are truly sorry to hear that your stay with us was not as expected, our customer service is our priority ,so we very much appreciate your feedback and informing us on the areas that need improvement ,we regret that your concerns were not brought to our attention during your stay because we would have gladly corrected the issues and accommodated your needs to insure that your stay was more comfortable and pleasant. thank you and have a wonderful safe holiday season.

10/10 Excelente

Justin

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great place to stay. Awesome service.
Se hospedó 1 noche en octubre de 2022
Respuesta de Anna (manager) , el 18 oct. 2022
thank you for taking the time to give us such great reviewand hope to see you again have a wonderful day!

10/10 Excelente

Anna

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en octubre de 2022
Respuesta de management, el 15 oct. 2022
thank you for your positive feedback,hope to see you again!

8/10 Bueno

Mildred

Le gustó: Servicio y personal y condiciones de la propiedad
Ruby the desk gal is great. I left my coat behind and I called and she is going to send it to me by mail. They have a new owner who is planning to take better care of the place. Blessings to Ruby and my thanks!
Se hospedó 2 noches en septiembre de 2022
Respuesta de Anna (manager) , el 7 oct. 2022
thank you for taking the time to give us such a wonderful review 'we hope to see you in the future thank you again for being so thoughtful the hotel management

10/10 Excelente

Jeanne

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Watched a homeless person shoot up drug right in front of my children
Se hospedó 1 noche en septiembre de 2022
Respuesta de Anna (manager) , el 6 oct. 2022
the hotel management are very sorry that your children were exposed to that kind of behavior we are trying our best to avoid those kind of actions in our area its not been easy but we will keep trying to curtail that behavior thank you for taking the time to give us a review have a wonderful day

10/10 Excelente

LINDA

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very friendly staff, got coffee on early in AM, bought ice for us as machine was down.
Se hospedó 1 noche en agosto de 2022
Respuesta de Anna (manager) , el 19 ago. 2022
Thank you for staying with us, we appreciate your positive feedback and we value our customers and their satisfaction is our priority, we are happy to hear you had a comfortable stay and hopefully we will see you again in the future! :-)

10/10 Excelente

Tony

Great stay
Got at the property arond 4 pm and had my room key ready just needed ID to ckeck in which made me feel secure.microwave and frige was good ,well frige was a big one not the cheap ones.Slept great the bed wasnt too firm or sinking soft.
Se hospedó 1 noche en agosto de 2022
Respuesta de Anna (manager) , el 19 ago. 2022
thank you for your positive feedback, we are delighted that you enjoyed your stay with us and we always want our customers to have a hassle-free check-in, its our priority to make sure our guests feel safe, secure and comfortable during their stay, thank you for staying with us and hope to see you again soon! :-)

10/10 Excelente

Cindy

Se hospedó 1 noche en julio de 2022
Respuesta de management, el 5 ago. 2022
thank you for your positive feedback we are happy that you enjoyed your stay, we hope to see you again!

6/10 Aceptable

Cliente verificado

Le gustó: Servicio y personal
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en julio de 2022
Respuesta de management, el 5 ago. 2022
we want our guest to be completly satisfied when they stay with us, and we will work harder to make sure things are more pleasent for our guests have a wonderful day

6/10 Aceptable

Cliente verificado

Le gustó: Comodidad de las habitaciones
No le gustó: Servicio y personal y condiciones de la propiedad
Needs updating
Furniture was old (a couch needed replacing), one chair was broken and the room needed to be updated with newer bathroom fixtures. We stayed two nights and the bed wasn't remade nor the towels replaced (we had to ask for new towels). Don't know how she got a key, but one resident unlocked our door from the outside with her key....never had that experience before!
Se hospedó 2 noches en julio de 2022
Respuesta de management, el 5 ago. 2022
we are sorry you didnt enjoy your stay, we have corrected the issues that were brought to our attention and we appreciate you letting us know about the things that neede attention. have a wonderful day!

10/10 Excelente

Geraldine

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Longview, wW
Excellent customer service, room was clean snd comfortable. We wll choose to stay here again if we visit here again.
Se hospedó 1 noche en julio de 2022
Respuesta de management, el 5 ago. 2022
thank you for your positive feedback we are happy that you enjoyed your stay, we hope to see you again!

8/10 Bueno

Guy

Viaje de negocios, Viaje con mascota, Viaje familiar con niños
Le gustó: Limpieza y servicio y personal
Friendly and courteous staff
Se hospedó 7 noches en abril de 2022
Respuesta de management, el 12 may. 2022
thank you for your positive feedback and we are glad you enjoyed your stay

8/10 Bueno

Miles

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This place had character and the owners were friendly and very hospitable.
Se hospedó 2 noches en abril de 2022
Respuesta de management, el 12 may. 2022
thank you for your positive feedback and we are glad you enjoyed your stay

10/10 Excelente

Suzanna

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
My stay was great and the staff was to
Se hospedó 1 noche en abril de 2022
Respuesta de Anna (manager) , el 19 abr. 2022
Thank you for your positive feedback, and we are very happy that you enjoyed your stay with us and hope to see you again in the future.