essentially, there was a lot of mixup at check-in, getting the wrong room, and then being placed with somebody that had the same last name and all this other stuff… I did actually do my booking for a day later than I should’ve, however, it should’ve been noticed and it was a whole thing. I thought it was lack of training, but the manager was amazing and took care of it. the concierge who checked me and I’ve been there over five months, great young man however, I think he needed this to help him see the importance of taking his job seriously. Other than all that great location close to the freeway, you do hear stuff but it’s close to the freeway for a reason.