Habitación superior | Edredón, minibar, caja de seguridad en la habitación y insonorización

Opiniones de Palazzo Ai Capitani

4 out of 5
Palazzo Ai Capitani
Via Castelletto, 2/4, Peschiera del Garda, VR

Opiniones

9.6

Excepcional

Puntuación de 10, es decir, Excelente. Basada en 32 de 42 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 9 de 42 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 1 de 42 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 0 de 42 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 0 de 42 opiniones" "

9.6/10

Limpieza

9.6/10

Servicio y personal

9.0/10

Servicios

9.4/10

Condiciones de la propiedad

8.4/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Lorella

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Linda

Se hospedó 2 noches en julio de 2023
Respuesta de palazzo ai capitani hotel, el 3 ago. 2023
Dear Linda, What a pleasure to read your review and thank you for sharing your experience!your feedback encourage us to continue working with passion to offer our customers an exceptional experience

10/10 Excelente

David, Jamestown

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice staff, helpful. Great location. Nice breakfast on balcony
Se hospedó 1 noche en junio de 2023
Respuesta de palazzo ai capitani hotel, el 24 jun. 2023
Dear David, thank you for the time you have taken to share this wonderful review and for choosing our Hotel during your stay in Peschiera del Garda!Until we meet again, we wish you all the best. Best regards

10/10 Excelente

Raymond, Toronto

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I would stay there again
Se hospedó 1 noche en octubre de 2022
Respuesta de palazzo ai capitani hotel, el 8 oct. 2022
Dear Raymond,Thank you for taking the time to write this lovely review about your recent visit to Palazzo Ai Capitani hotel!We are delighted to learn that you had a great time with us.We wish to have the pleasure of welcoming you back soon :)

8/10 Bueno

Sabine

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Frühstück auf Zimmer naja sonst oh e worte
Wir haben uns Frühstück auf das Zimmer liefern lassen (5.-proP.) leider war nicht alles vollständig und der Schinken hat nicht mehr gut ausgesehen und gerochen. Würde selbstverständlich sofort behoben. Sonst alles perfekt hatten die Suite gebucht.
Se hospedó 1 noche en julio de 2022
Respuesta de palazzo ai capitani hotel, el 21 jul. 2022
Dear Sabine, Thank you for taking the time to post a review of your recent stay with us. We are delighted to learn that you liked our prestige room and our location but at the same time we are really sorry that you did not enjoy in total your stay at our property especially for our breakfast room service that is one of our strong points. Before delivered the room service to our guest, the order is double check to make sure we have not forgotten anything, but we are always at disposal to immediately add something more respect the order made the night before. We want to specify that we pay special attention to the quality of our products. The ham probably changed its appearance and smell because you decided to have your breakfast on the terrace of you room, that was already full of sun and in this day exceptional heat (35°) is a bit challenging that the food maintain perfect especially if you left on the table for hours. In any case if we only knew we would replace it. Nevertheless, we hope to welcoming you back in the near future in order to show you our standard of excellence. Warm regards,

8/10 Bueno

Fabio

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en junio de 2022
Respuesta de palazzo ai capitani hotel, el 14 jun. 2022
Gentile Fabio, grazie per averci dedicato del tempo per rilasciare la sua recensione!

8/10 Bueno

Gisella

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice and quiet hotel I would recommend it and I will stay there again in the future
Se hospedó 4 noches en septiembre de 2021
Respuesta de Palazzo Ai Capitani team, el 5 oct. 2021
Dear Gisella, Many thanks for your kind words on your stay with us. Until we meet again at our hotel, we wish you all the best. Best regards

10/10 Excelente

Jens

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2021
Respuesta de palazzo ai capitani team, el 26 sept. 2021
Dear Jens, greeting from Palazzo Ai Capitani hotel! we thank you for your precious time to write this feed back. We looking forward to have you back! Kind regards

10/10 Excelente

GIUSEPPINA PAOLA

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en mayo de 2021
Respuesta de palazzo ai capitani, el 25 may. 2021
Gentile Paola, grazie per la recensione molto positiva che ha voluto lasciarci riguardo al suo soggiorno nel nostro Hotel. Saremo felici di accoglierla anche in altre occasioni, magari per più tempo così da potersi godere in serenità la bellezza di Peschiera del Garda!

10/10 Excelente

Pardeep, Suzzara

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Posizione ottimo nel centro di Peschiera, camera pulitissima, avevamo una suite prestige con vista lago
Se hospedó 1 noche en diciembre de 2019

10/10 Excelente

Cliente verificado

Se hospedó 2 noches en octubre de 2019
Respuesta de Palazzo Ai Capitani team, el 22 nov. 2019
Gentile Ospite, grazie per averci dedicato del tempo per rilasciare la sua recensione. Siamo davvero felici quando i nostri clienti apprezzano il soggiorno e ci regalano qualche minuto per darcene un riscontro! cordiali saluti

10/10 Excelente

Frank

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2019
Respuesta de Palazzo Ai Capitani team, el 5 oct. 2019
Dear Mr. Frank, Warmest greeting from Palazzo Ai Capitani hotel! we thank you for your precious time to write this feed back. We looking forward to have you back! Kind regards

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excellent!
Very Nice and friendly staff, perfect in the center of city.
Se hospedó 1 noche en septiembre de 2019
Respuesta de palazzo ai capitani team, el 10 sept. 2019
Dear guest, thank you for your precious time to write this feedback! We are so happy to read that our staff has provided you with an excellent level of service and we are pleased to know that the location was absolute to your liking as everything was within walking distance. we hope to welcome you again in the future! Kind regards,

10/10 Excelente

Johanna

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very nice!
This fantastic hotel is located in the very center of Peschiera del Garda. The staff is very welcoming and service minded. The room was very nice and clean with comfy beds. The breakfast was also very nice with a lots of choices, and the breakfast personnel was really welcoming! There are many bars and restaurants nearby, and though the hotel is so close to were everything happens there’s quite in the room. If you come by train it takes about 15 minutes by foot getting to the hotel. We can really recommend this hotel!
Se hospedó 2 noches en agosto de 2019
Respuesta de Palazzo Ai Capitani team, el 20 ago. 2019
Dear Joanna, thank you for your precious time to write this feedback. The entire team of Palazzo Ai Capitani hotel will always do the best for you and the other guest as well. We are so happy to read that our staff has provided you with an excellent level of service, and that you have enjoyed our breakfast. We are pleased to know that the location was absolute to your liking as everything was within walking distance! Our location is so perfect for all those what to explore this beautiful area by public transportation such as ferryboat, bus, and train! we hope to welcome you again in the future! Kind regards,

10/10 Excelente

Cliente verificado

Se hospedó 1 noche en agosto de 2019
Respuesta de Palazzo Ai Capitani team, el 15 ago. 2019
Gentile Ospite, la ringraziamo per il bellissimo punteggio che ha dato alla nostra struttura!! Siamo felici di sapere che ha trovato di suo gradimento i nostri servizi, la posizione e il nostro staff!!! Speriamo di riaccoglierla presto saluti

10/10 Excelente

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Ottima posizione, molto bello ed elegante l’hotel. Personale davvero cortese
Se hospedó 2 noches en agosto de 2019
Respuesta de palazzo ai capitani team, el 15 ago. 2019
Gentile Ospite, grazie per averci dedicato del tempo per rilasciare la sua recensione. Siamo davvero felici quando i nostri clienti apprezzano il soggiorno e ci regalano qualche minuto per darcene un riscontro. a presto!

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en julio de 2019
Respuesta de Palazzo Ai Capitani Team, el 4 ago. 2019
Dear guest, thank you for this fantastic feedback! We hope to have the pleasure of welcoming you back. Kind Regards Palazzo Ai Capitani team

10/10 Excelente

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Ubicazione perfetta, struttura molto ben ristrutturata, camera non grande ma elegante e curata anche nei particolari. Bello il bagno e grande e funzionale. Prezzo altino.
Se hospedó 1 noche en julio de 2019

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It’s a beautiful hotel in a quiet but central location. Cozy room. The staff is very helpful and super friendly. We’ll come back soon :-)
Se hospedó 2 noches en abril de 2019
Respuesta de palazzo ai capitani team, el 29 abr. 2019
Dear Guest, thanks for spending your time in reviewing our Hotel! We are delighted to read that you enjoyed our position in the historic city center. Thank you for recognizing our efforts and for appreciating the service provided. the TOP Score and kind accompanying comments giving us extra motivation to pursue our daily attention to details, for the pleasure of our guests. We look forward to welcoming you back soon! Palazzo Ai Capitani team

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
パラッツォアイカピターノに泊まって
車が入らない場所と知らずに予約をしてしまい、面倒だと最初は思っていましたが、ロケーションがよく、雰囲気も良かった。レセプションの女性もすごく良い方で過ごしやすかった
Se hospedó 2 noches en abril de 2019
Respuesta de palazzo ai capitani team, el 19 may. 2019
Dear guest, Warm greetings from Palazzo Ai Capitani hotel! Thank you for taking time to review and leaving this fantastic feedback following your stay. I hope to have the pleasure of welcoming you back. All the best Palazzo Ai Capitani team

10/10 Excelente

David, New York

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
What a gem of a boutique hotel in a great area of Lake Garda. Room was comfortable and bathroom spacious for a European hotel. Breakfast was included and wonderful. Staff was gracious and accommodating. A must stay when in Lake Garda.
Se hospedó 2 noches en octubre de 2018
Respuesta de flavia, el 23 oct. 2018
Dear David, Warm greetings from Palazzo Ai Capitani hotel! thanks for the nice words From all of us! We are happy to know you enjoyed the quality of our breakfast.. it is important to start the day in a good way! We try our very best to exceed the expectations of our guests and it certainly puts a smile on our face to know that you have had a wonderful stay! we sincerely look forward to the pleasure of welcoming you back. All the best Palazzo Ai Capitani

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great location Helpful staff Easy to reach the train Free parking nearby
Se hospedó 2 noches en octubre de 2018
Respuesta de Flavia, el 23 oct. 2018
Dear guest, Thank you for staying at Palazzo Ai Capitani hotel and leaving a great feedback following your stay. We hope we will see you back to enjoy a great time with us! All the best Palazzo Ai Capitani hotel

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great Staff
Loved Lake Garda, beautiful area, loads of bars and restaurants, if you like Italian food its great but there are no chinese or indian restaurants in Peschiera. Ferry was 27 Euros for a day travelling on the south of the lake, we went to Sirmione. Garda and Bardolino all were lovely
Se hospedó 7 noches en septiembre de 2018
Respuesta de flavia, el 2 oct. 2018
dear guest, Thank you so much for your kind review. Looking forward to seeing you again in the near future :) all the best

10/10 Excelente

ALEKSANDR

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Отличный уютный отель
Отель небольшой, но уютный и тихий. Персонал очень отзывчивый. Завтраки не слишком разнообразные, но сделаны с любовью: свежие фрукты, овощи, каждый раз готовили свежую домашнюю не сладкую выпечку по типу пирогов, и с большим вниманием относились к просьбам гостей. Сам номер немного тесноват, но ванна большая. В ванной не оказалось кондиционера для волос. В остальном проживанием остались довольны.
Se hospedó 5 noches en julio de 2018
Respuesta de flavia, el 2 ago. 2018
Dear Mr Aleksandr, warm greetings from Palazzo Ai Capitani hotel! thank you for choosing our hotel as a destination for your holidays. We are happy to know you enjoyed the quality of our breakfast..it is important to start the day in a good way! Thank you for recognising our efforts and for appreciating the service provided. Hope to welcome you again soon. Warm regards

10/10 Excelente

mario

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Service with a smile
This was our second visit and look to add a third It was great
Se hospedó 5 noches en julio de 2018
Respuesta de flavia, el 27 jul. 2018
Dear Mario, Warm greetings from Palazzo Ai Capitani hotel. thanks for the nice words :) It was a really great pleasure to have you as our guest! we sincerely look forward to the pleasure of welcoming you back. Our door is always open! All the best

10/10 Excelente

John, Biltmore Forest USA

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Especially nice and helpful reception. Nice location in very center of old town,
Se hospedó 1 noche en mayo de 2018
Respuesta de flavia, el 8 jun. 2018
Dear John, Thank you very much for a wonderful review of your recent stay at our hotel, we are delighted having you with us. we sincerely look forward to the pleasure of welcoming you back. Our door is always open! Warm regards Flavia

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excellent hotel in the city centre.
Se hospedó 2 noches en mayo de 2018
Respuesta de flavia, el 1 jun. 2018
Dear guest, Thank you for staying at Palazzo Ai Capitani hotel and leaving a great feedback following your stay. Our team always do their best to ensure all our guests leave with good memories, and feedback such as your encourages them to work even harder at delivering their best. We hope we will see you back to enjoy a great time with us!

8/10 Bueno

Julia, München

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Schönes Hotel mitten in der Stadt
Ein toller Aufenthalt, kleines, familiäres Hotel mit viel Charme und Charakter. Wir kommen wieder!
Se hospedó 2 noches en mayo de 2018
Respuesta de flavia, el 17 may. 2018
Dear Julia, Thank you very much for a wonderful review of your recent stay at our hotel, we are delighted having you with us. we sincerely look forward to the pleasure of welcoming you back. Our door is always open! Warm regards Palazzo Ai Capitani

10/10 Excelente

carlo, martina franca

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Ci torno prestissimo e non solo per lavoro, colazione unica e eccellente
Se hospedó 1 noche en abril de 2018
Respuesta de flavia, el 23 abr. 2018
Gentile Carlo grazie mille per la sua bellissima recensione!!! è stato un piacere averla come nostro ospite e Ci fa piacere sapere che ha gradito la qualità e la varietà della nostra prima colazione! a presto!

10/10 Excelente

roberto

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Respuesta de flavia, el 12 abr. 2018
Gentile Roberto, grazie mille per aver condiviso con noi la sua esperienza al Palazzo Ai Capitani hotel, speriamo di rivedervi molto presto!

8/10 Bueno

cecilia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Voltarei com certeza
Localização excelente e funcionários super atenciosos!
Respuesta de flavia, el 10 abr. 2018
Dear Cecilia, thank you so much! it was a pleasure have you as our guest. best regards Palazzo Ai Capitani hotel

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en septiembre de 2017

10/10 Excelente

Brenda, Montreal, Quebec

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very nice hotel near boat dock!
Very comfortable hotel surrounded by great restaurants and beautiful Lake Garda scenery. Delicious breakfast, comfortable room, very warm reception at check in and breakfast. We only planned for a two night stay and would have liked to stay longer. Train station approximate 15 minute walk. Loved it! Thank you!
Se hospedó 2 noches en septiembre de 2017

6/10 Aceptable

Christopher

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great hotel, small room
Great hotel, great service. Only down side was that the room was small
Se hospedó 2 noches en septiembre de 2017

8/10 Bueno

Marina Tamara

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Hotel molto carino in centro
L'albergo e' molto bello, ha una buonissima ubicazione nel centro storico ed e' molto pulito.

10/10 Excelente

lynda, uk

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Central hotel
Lovely hotel in the middle of the old part of peschiera del guarda, lovely big bathroom, comfy bed. Buffet breakfast lovely with lots of choice, even scrambled egg and bacon on offer.

10/10 Excelente

Fernanda

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great hotel, perfect location and lovely staff
The hotel was very well located. Peschiera del Garda is a great base in Lake Garda, it's easy to get to Verona and other villages on the lake. The hotel was modern and clean, breakfast was very good and the staff very helpful. Flavia in particular was excellent at helping us book activities and plan our week long stay. We definitely recommend Peschiera as a destination and Palazzo Ai Capitani as the best hotel there.
Respuesta de General Manager, el 22 oct. 2016
Dear Guest Thank you very much for your wonderful review on your recent stay at Palazzo Ai Capitani hotel. Your great review inspire and motivate us to perform even better! Hope to welcoming you soon. Warm regards

10/10 Excelente

Florian, Tirol

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Hervorragend
Einfach alles sehr gut. Immer wieder. Sehr gutes Frühstück.

8/10 Bueno

Anders

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Bra läge
Familjärt litet hotell med mycket centralt och bra läge. Bekvämt rum. Vänlig personal men lite oerfaren.

10/10 Excelente

Gabriela, Zurigo

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Schöner päärchen aufenthalt
War sehr angenehm. Das personal ist freundlich, aufmerksam und familiär. Dieses hotel ist sehr empfehlenswert für alle altersgruppen. Freunde, familien, päärchen

10/10 Excelente

Mariano

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

10/10 Excelente

Joan, Scotland

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Super modern hotelWould recommend this hotel to an
Welcoming staff .Could not have been more helpful. Gave excellent advice on how to get the best out of a short stay. Would stay again.