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Opiniones de Motel 6 Freeport, TX

2 out of 5
Motel 6 Freeport, TX
1015 W 2nd St, Freeport, TX

Opiniones

6.8
Puntuación de 10, es decir, Excelente. Basada en 54 de 216 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 70 de 216 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 34 de 216 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 23 de 216 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 35 de 216 opiniones" "

7.0/10

Limpieza

7.0/10

Servicio y personal

6.4/10

Servicios

6.4/10

Condiciones de la propiedad

6.8/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

maria

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en junio de 2022

8/10 Bueno

Fernanda

Le gustó: Servicio y personal y comodidad de las habitaciones
Se hospedó 2 noches en marzo de 2019

10/10 Excelente

Shannon, Karnes City

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Would stay there again
Se hospedó 1 noche en febrero de 2024
Respuesta de Nancy Y., el 18 abr. 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excelente

Laporchia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very respectable place to lay your head with kids
Se hospedó 1 noche en marzo de 2024
Respuesta de Brand Experience Team, el 11 abr. 2024
Hi Laporchia,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

6/10 Aceptable

Arnold

No le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Royce

Viaje de negocios
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Well worth the money.
Way nicer than the price would lead you to think
Se hospedó 11 noches en diciembre de 2023
Respuesta de Nancy Y., el 3 ene. 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

6/10 Aceptable

Rene

Le gustó: Comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Dena, angleton

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Dena, angleton

Le gustó: Limpieza, servicio y personal, servicios
Motel 6 in Freeport was and has always been a great place to stay .. They even let me check in before 3 and didn't charge me the 20 that other hotels demanded.. Thanks Motel 6 Freeport ❤️😁
Se hospedó 1 noche en noviembre de 2023
Respuesta de Brand Experience Team , el 12 dic. 2023
Thank you so much for your review, we really appreciate the support. We look forward to seeing you again soon! Cameron A. #Team6

10/10 Excelente

Luis

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good rooms, comfortable and affordable
Se hospedó 1 noche en noviembre de 2023
Respuesta de Brand Experience Team, el 16 nov. 2023
Hi LuisThank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

8/10 Bueno

Rocca

Viaje en grupo
Le gustó: Limpieza y servicio y personal
No le gustó: Servicios
put me in an upstairs room, I;m a bilateral below the knee amputee. when asked they said sorry nothing could be done.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Brand Experience Team, el 15 nov. 2023
Hi Rocca, Thank you for sharing your review. We are glad you enjoyed your stay! Maz K.#Team6

10/10 Excelente

Jeff

Viaje familiar
Nice
Se hospedó 3 noches en septiembre de 2023

8/10 Bueno

Mariah

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 2 noches en septiembre de 2023

10/10 Excelente

Sylvia

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great stay
Se hospedó 3 noches en septiembre de 2023

10/10 Excelente

Sylvia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en septiembre de 2023

4/10 Malo

Tamie

Viaje de negocios
No le gustó: Comodidad de las habitaciones
Se hospedó 2 noches en septiembre de 2023

10/10 Excelente

Alejandro

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Real close to the beach ⛱️
Se hospedó 3 noches en septiembre de 2023
Respuesta de Brand Experience Team, el 19 sept. 2023
Hi Alejandro,Thanks for your review, we really appreciate the support. Lilith#Team6

2/10 Terrible

Kaitlyn

No le gustó: Limpieza
Se hospedó 2 noches en agosto de 2023

2/10 Terrible

Glenn

Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Jay

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2023

2/10 Terrible

Jamie

Viaje familiar
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
No le gustó: Servicio y personal
When booking the room I did put in there for it to be on the bottom floor because my mom is handicap. However, that didn’t get saved on the reservation so they put us upstairs then we go to the pool there’s no chairs no tables for anyone to sit down again my mom’s handicap she’s still trying to live so there needs to be chairs. I go to tell them the one girl at the front was really nice. She was the only one that could speak English. I was asking the other women questions and they told me no English. We ended up having to call my mom and ambulance because she wasn’t able to breathe from going up and down the stairs.
Se hospedó 1 noche en agosto de 2023
Respuesta de Nancy Y., el 17 ago. 2023
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

4/10 Malo

Jerry

Viaje en pareja
No le gustó: Limpieza, servicios, condiciones de la propiedad
Pictures of the facility is way off, people actually living in the rooms full time, quite odd people, dirty sidewalks trash over filled, i would not recommend staying there
Se hospedó 2 noches en julio de 2023
Respuesta de Brand Experience Team, el 8 ago. 2023
Hi Jerry,Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Lilith #Team6

8/10 Bueno

Eucharia

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Moderately finished .
Se hospedó 1 noche en julio de 2023

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en julio de 2023

6/10 Aceptable

Amanda

Viaje en pareja
Le gustó: Limpieza
No le gustó: Condiciones de la propiedad
I booked a king, smoking room. Got a double full non smoking. There is sketchy people walking around. There is multiple burn holes in both of the comforters.
Se hospedó 1 noche en julio de 2023
Respuesta de Brand Experience Team , el 27 jul. 2023
Hi Amanda, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

10/10 Excelente

Alejandro

Se hospedó 1 noche en julio de 2023

10/10 Excelente

Mary

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en julio de 2023

4/10 Malo

Cliente verificado

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
The hotel staff at checkin was nice and friendly. The housekeeper lady was amazing but the room had knats that kept coming from the vents. The people on both sides of us kept disturbing us and the parking lot is way to small
Se hospedó 2 noches en julio de 2023
Respuesta de Brand Experience Team, el 19 jul. 2023
Hi Traveler,We appreciate you recognizing our excellent service, though it sounds like your stay might not have been as comfortable as you anticipated. We apologize for any inconvenience and appreciate you taking the time to share your feedback with us. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 Terrible

Jalal

Se hospedó 1 noche en julio de 2023

8/10 Bueno

sharon

Viaje de negocios
Le gustó: Limpieza y condiciones de la propiedad
Cheap, quiet
Hotel is cheap, in reasonable repair, nice to have vinyl plank flooring instead of dirty carpet. It was quiet, and air conditioning worked well. However mattress moves every time you turn over, and, since some rooms are smoking rooms, every hotel room smells like a trace of smoke, and the bathroom towels were nasty with the smell of smoke.
Se hospedó 1 noche en junio de 2023
Respuesta de Nancy Y., el 6 jul. 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

8/10 Bueno

Amanda

Viaje en pareja, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
They look nice, it looked like they are doing touch ups looked really good I was amazed by the results of the restroom very beautiful just didn’t take pictures wish it did to share
Se hospedó 1 noche en junio de 2023
Respuesta de Brand Experience Team, el 21 jun. 2023
Hi Amanda, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You! Maz K. #Team6

6/10 Aceptable

siobhan

Viaje familiar
Le gustó: Limpieza
The fridge had a leaking problem
Se hospedó 1 noche en junio de 2023
Respuesta de Nancy Y., el 15 jun. 2023
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

4/10 Malo

RaShay

Viaje de negocios, Viaje familiar
No le gustó: Limpieza y condiciones de la propiedad
The bathroom has black mold all over the ceiling. There are roaches throughout the room. The room looks nothing like it does on the website.
Se hospedó 1 noche en mayo de 2023
Respuesta de Nancy Y., el 24 may. 2023
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

10/10 Excelente

Leamon

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Relaxing
Se hospedó 2 noches en abril de 2023
Respuesta de Nancy Y., el 4 may. 2023
Thank you for the perfect rating!!Nancy Y.#Team6

6/10 Aceptable

Brandy

Le gustó: Limpieza y comodidad de las habitaciones
No le gustó: Servicio y personal
Se hospedó 1 noche en abril de 2023

2/10 Terrible

John

Viaje de negocios
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Place add no chair no place to put clothes. Was filty and unsafe.
Se hospedó 3 noches en marzo de 2023
Respuesta de Brand Experience Team, el 4 abr. 2023
Hi John,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6

2/10 Terrible

Steve

Se hospedó 2 noches en marzo de 2023

2/10 Terrible

Robert W

Viaje de negocios
Le gustó: Condiciones de la propiedad
No le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Pet odor
Room smelled strong pet odor
Se hospedó 1 noche en febrero de 2023

4/10 Malo

Laura

Le gustó: Servicio y personal
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en enero de 2023
Respuesta de Brand Experience Team, el 27 ene. 2023
Hi Laura,Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

6/10 Aceptable

Eder

2/10 Terrible

morris

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
the lobey was full of debree, no breakfast and the ice machine was not working
Respuesta de Brand Experience Team, el 27 ene. 2023
Hi Morris,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith#Team6

8/10 Bueno

Michael

Se hospedó 1 noche en noviembre de 2022
Respuesta de Brand Experience Team, el 7 feb. 2023
Dear Michael,We’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You. Dan J.#Team6

10/10 Excelente

jessie

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great stay
Motel 6 was clean and affordable for our family
Se hospedó 1 noche en octubre de 2022
Respuesta de Brand Experience Team, el 15 nov. 2022
Hi Jessie, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

8/10 Bueno

Mario

Se hospedó 2 noches en septiembre de 2022
Respuesta de Nancy Y., el 7 oct. 2022
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

6/10 Aceptable

George

Viaje familiar
No le gustó: Servicios
Pictures on line are decieving
Se hospedó 1 noche en septiembre de 2022
Respuesta de Nancy Y., el 7 oct. 2022
Thank you for providing feedback. Your experience is important to us, and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

4/10 Malo

Gary

Viaje en grupo, Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I was very disappointed. I did not expect a 5-star hotel, I was looking for basic and clean. I found towels like sandpaper, which was not a big deal for an economy motel. The smell was like an old, musty room that had been closed up for years. The top of the mattress was very indented, I suppose by people using the phone. The floor was a very old and used wood-look laminate that was in severe need of repair. The walls were splattered with several unknown liquids, especially around the switch plates. (I have pictures) The light switches were disgustingly dirty. (I have pictures) I will recommend that anyone wanting a room to go almost anywhere else. Cleanliness is my top priority. I'm not a clean freak but was very disappointed by this motel. I am surprised that Motel 6 allows them to carry the logo.
Se hospedó 3 noches en septiembre de 2022
Respuesta de Nancy Y., el 7 oct. 2022
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
It’s a no for us…
A little cleaning and routine maintenance go a long way…this place needs it and more! The rooms need some serious attention and cleaning! Honestly, the room was horrible and dirty. Sketchy area and people lurking. Banging on doors and screaming all night. Prices are low but you get what you pay for. Unfortunately, we had a horrible experience. We cancelled the 2nd night, got a refund, and just went home from our trip early. Personally, we were very uncomfortable.
Se hospedó 2 noches en septiembre de 2022
Respuesta de Nancy Y., el 7 oct. 2022
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excelente

Jinguang

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en agosto de 2022

2/10 Terrible

Desmon

Se hospedó 1 noche en agosto de 2022

10/10 Excelente

Catherine

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Location and easy access. We will be back <3
Se hospedó 3 noches en julio de 2022
Respuesta de Brand Experience Team, el 7 sept. 2022
Hi Catherine,We’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Lilith#Team6