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Opiniones de Waterfront Airport Hotel & Casino

3.5 out of 5
Waterfront Airport Hotel & Casino
1 Airport Road, Mactan Island, Lapu-Lapu, Cebu

Opiniones

8.4

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 475 de 1002 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 306 de 1002 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 120 de 1002 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 56 de 1002 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 45 de 1002 opiniones" "

8.6/10

Limpieza

8.8/10

Servicio y personal

8.0/10

Servicios

8.0/10

Condiciones de la propiedad

8.2/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

said

Se hospedó 1 noche en agosto de 2023
Respuesta de Waterfront Mactan, el 22 ago. 2023
Mabuhay! Thank you for choosing Waterfront Airport Hotel & Casino Mactan for your stay. We appreciate you taking the time to share your feedback with us. We are looking forward to welcoming you back to our hotel. Sincerely, Rex M. Yap OIC-Hotel Operations

10/10 Excelente

patypi, argentina

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
está al lado del aeropuerto y es muy silencioso
Excelente las instalaciones y el personal. El hotel a pesar de estar al lado del aeropuerto es muy silencioso. El room service es excelente!!! Gracias por todo!!!
Se hospedó 1 noche en septiembre de 2018

10/10 Excelente

Randy, Adrian

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Helpful staff...good food
Se hospedó 1 noche en abril de 2024
Respuesta de Waterfront Mactan, el 17 abr. 2024
Mabuhay! Thank you for choosing Waterfront Airport Hotel & Casino Mactan for your stay. We appreciate you taking the time to share your feedback with us. We are looking forward to welcoming you back to our hotel. Sincerely, Rex M. YapOIC-Hotel Operations

6/10 Aceptable

David

Viaje en pareja
Le gustó: Limpieza y condiciones de la propiedad
Im a little concerned about their honesty when it comes to availability of rooms. Wouldn't accept my one key points stating all they had available are suites.
Se hospedó 1 noche en abril de 2024
Respuesta de Waterfront Mactan, el 17 abr. 2024
Mabuhay! Thank you for choosing Waterfront Airport Hotel & Casino Mactan for your stay. We appreciate you taking the time to share your feedback with us. We are looking forward to welcoming you back to our hotel. Sincerely, Rex M. YapOIC-Hotel Operations

10/10 Excelente

Jose

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Waterfront Mactan, el 11 abr. 2024
Mabuhay! Thank you for choosing Waterfront Airport Hotel & Casino Mactan for your stay. We appreciate you taking the time to share your feedback with us. We are looking forward to welcoming you back to our hotel. Sincerely, Rex M. YapOIC-Hotel Operations

8/10 Bueno

SUGANAMI

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
NICE
Se hospedó 2 noches en marzo de 2024
Respuesta de Waterfront Mactan, el 8 abr. 2024
Mabuhay! Thank you for choosing Waterfront Airport Hotel & Casino Mactan for your stay. We appreciate you taking the time to share your feedback with us. We are looking forward to welcoming you back to our hotel. Sincerely, Rex M. YapOIC-Hotel Operations

10/10 Excelente

Arlene

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent stay slept like a baby over it the casino nice to play and win
Se hospedó 1 noche en marzo de 2024
Respuesta de Waterfront Mactan, el 2 abr. 2024
Mabuhay! Thank you for choosing Waterfront Airport Hotel & Casino Mactan for your stay. We appreciate you taking the time to share your feedback with us. We are looking forward to welcoming you back to our hotel. Sincerely, Rex M. YapOIC-Hotel Operations

10/10 Excelente

Lorenzo

Se hospedó 2 noches en febrero de 2024
Respuesta de Waterfront Mactan, el 2 abr. 2024
Mabuhay! Thank you for choosing Waterfront Airport Hotel & Casino Mactan for your stay. We appreciate you taking the time to share your feedback with us. We are looking forward to welcoming you back to our hotel. Sincerely, Rex M. YapOIC-Hotel Operations

6/10 Aceptable

daniel

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
For the price of the hotel I expected a better stay. The bidet did not work, the room didn't cool down enough to be comfortable, and the breakfast buffet we paid for did not have a good selection. The restaurant was very expensive as well but the food was mid.
Se hospedó 1 noche en marzo de 2024
Respuesta de Waterfront Mactan, el 30 mar. 2024
Mabuhay! Thank you for choosing Waterfront Airport Hotel & Casino Mactan for your stay. We appreciate you taking the time to share your feedback with us. On behalf of Waterfront Airport Hotel & Casino, we apologize for the inconvenience you experienced during your stay. We value our guests' experience and we want to let you know that this concern is taken seriously. We hope you will see the improvement and enjoy your time with us on your next visit. Thank you for your patience and understanding. Sincerely, Rex M. YapOIC-Hotel Operations

6/10 Aceptable

Dale

Le gustó: Limpieza
No le gustó: Servicio y personal
The hotel is a bit dated. I was disappointed with the local knowledge from the staff. I had to catch a ferry in the morning and no one knew where the ferry terminal was. I ended up wasting almost a hour and had to pay a larger taxi fare because of the lack of knowledge from the staff. I would have expected the hotel to know the tourist information around the area.
Se hospedó 1 noche en marzo de 2024
Respuesta de Waterfront Mactan, el 27 mar. 2024
Mabuhay! Thank you for choosing Waterfront Airport Hotel & Casino Mactan for your stay. We appreciate you taking the time to share your feedback with us. On behalf of Waterfront Airport Hotel & Casino, we apologize for the inconvenience you experienced during your stay. We value our guests' experience and we want to let you know that this concern is taken seriously. We hope you will see the improvement and enjoy your time with us on your next visit. Thank you for your patience and understanding. Sincerely, Rex M. YapOIC-Hotel Operations

2/10 Terrible

Lisa, Elk Grove

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 3 noches en marzo de 2024
Respuesta de Waterfront Mactan, el 30 mar. 2024
Mabuhay! Thank you for choosing Waterfront Airport Hotel & Casino Mactan for your stay. We appreciate you taking the time to share your feedback with us. We are looking forward to welcoming you back to our hotel. Sincerely, Rex M. YapOIC-Hotel Operations

8/10 Bueno

JIRO

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
空港の目の前なので、夜遅い到着や出発までぎりぎり部屋に入れるのは非常に便利。ただ、観光やマリンレジャーには不適！
Se hospedó 2 noches en marzo de 2024
Respuesta de Waterfront Mactan, el 26 mar. 2024
Mabuhay!Thank you for choosing Waterfront Airport Hotel & Casino Mactan for your stay. We appreciate you taking the time to share your feedback with us.We are looking forward to welcoming you back to our hotel.Sincerely,Rex M. YapOIC-Hotel Operations

6/10 Aceptable

Mary, Harrison

Le gustó: Limpieza y servicio y personal
PROS: hotel is conveniently close to the airport if arriving at an off time of night and if catching a connecting flight the next day. Airport transfer staff are very polite and nice. Hotel lobby has an old Cebu feel to it. Breakfast buffet has all the Cebuano favorites and then some at a great price. CONS: The rooms and most facilities are quite dated and could use some freshening-up. Everywhere smells musty and the AC doesn’t work very well making it feel very humid and warm everywhere.
Se hospedó 1 noche en marzo de 2024
Respuesta de Waterfront Mactan, el 25 mar. 2024
Mabuhay! Thank you for choosing Waterfront Airport Hotel & Casino Mactan for your stay. We appreciate you taking the time to share your feedback with us. On behalf of Waterfront Airport Hotel & Casino, we apologize for the inconvenience you experienced during your stay. We value our guests' experience and we want to let you know that this concern is taken seriously. We hope you will see the improvement and enjoy your time with us on your next visit. Thank you for your patience and understanding. Sincerely, Rex M. YapOIC-Hotel Operations

10/10 Excelente

HITOSHI

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Waterfront Mactan, el 22 mar. 2024
Mabuhay! Thank you for choosing Waterfront Airport Hotel & Casino Mactan for your stay. We appreciate you taking the time to share your feedback with us. We are looking forward to welcoming you back to our hotel. Sincerely, Rex M. YapOIC-Hotel Operations

2/10 Terrible

TOKI, Osaka Chuouku Yariyachi

Viaje familiar
No le gustó: Limpieza, servicios, condiciones de la propiedad
Found cockroach
Se hospedó 1 noche en marzo de 2024
Respuesta de Waterfront Mactan, el 18 mar. 2024
Mabuhay! Thank you for choosing Waterfront Airport Hotel & Casino Mactan for your stay. We appreciate you taking the time to share your feedback with us. On behalf of Waterfront Airport Hotel & Casino, we apologize for the inconvenience you experienced during your stay. We value our guests' experience and we want to let you know that this concern is taken seriously. We hope you will see the improvement and enjoy your time with us on your next visit. Thank you for your patience and understanding. Sincerely, Rex M. YapOIC-Hotel Operations

10/10 Excelente

Vella

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Convenient
Se hospedó 1 noche en marzo de 2024
Respuesta de Waterfront Mactan, el 14 mar. 2024
Mabuhay! Thank you for choosing Waterfront Airport Hotel & Casino Mactan for your stay. We appreciate you taking the time to share your feedback with us. We are looking forward to welcoming you back to our hotel. Sincerely, Rex M. YapOIC-Hotel Operations

10/10 Excelente

Johnny, Crossville

Viaje en pareja
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
The food was excellent. I liked have the option of buffet or ordering off the menu. The staff from house keeping, restaurant or check-in/out were friendly, professional and most of paid attention to details within there area of expertise. Great experience. We will definitely make this our stop hotel for all future visits.
Se hospedó 1 noche en marzo de 2024
Respuesta de Waterfront Mactan, el 13 mar. 2024
Mabuhay! Thank you for choosing Waterfront Airport Hotel & Casino Mactan for your stay. We appreciate you taking the time to share your feedback with us. We are looking forward to welcoming you back to our hotel. Sincerely, Rex M. YapOIC-Hotel Operations

10/10 Excelente

Mary Ann

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Waterfront is easy access to both Domestic & International flights. We always stay here when we come back and visits our families and love ones. This convenient to us and the foods are really good!….
Se hospedó 1 noche en marzo de 2024
Respuesta de Waterfront Mactan, el 13 mar. 2024
Mabuhay! Thank you for choosing Waterfront Airport Hotel & Casino Mactan for your stay. We appreciate you taking the time to share your feedback with us. We are looking forward to welcoming you back to our hotel. Sincerely, Rex M. YapOIC-Hotel Operations

10/10 Excelente

Robbie

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very close to the airport.
Se hospedó 1 noche en febrero de 2024
Respuesta de Waterfront Mactan, el 4 mar. 2024
Mabuhay! Thank you for choosing Waterfront Airport Hotel & Casino Mactan for your stay. We appreciate you taking the time to share your feedback with us. We are looking forward to welcoming you back to our hotel. Sincerely, Rex M. YapOIC-Hotel Operations

10/10 Excelente

Julieta

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was close to Mactan Airport with free shuttle, food was delicious especially the breakfast buffet and evening dinners, room was clean & big enough, friendly staff
Se hospedó 1 noche en febrero de 2024
Respuesta de Waterfront Mactan, el 27 feb. 2024
Mabuhay! Thank you for choosing Waterfront Airport Hotel & Casino Mactan for your stay. We appreciate you taking the time to share your feedback with us. We are looking forward to welcoming you back to our hotel. Sincerely, Rex M. YapOIC-Hotel Operations

10/10 Excelente

Dennis

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It is directly across the street from domestic terminal. They will give you a shuttle ride to International terminal. There are a lot of hotels in Philippines with no hot water but Waterfront has hot water. The restaurant space for breakfast is very spacious. Perfect is you are connecting flight that have you waiting overnight.
Se hospedó 1 noche en febrero de 2024
Respuesta de Waterfront Mactan, el 27 feb. 2024
Mabuhay! Thank you for choosing Waterfront Airport Hotel & Casino Mactan for your stay. We appreciate you taking the time to share your feedback with us. We are looking forward to welcoming you back to our hotel. Sincerely, Rex M. YapOIC-Hotel Operations

10/10 Excelente

SHEBA

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was my parents first time checking in this Luxurious Hotel , Nd she said it was very good, services is on top. And clean environment. Recommended.
Se hospedó 1 noche en febrero de 2024
Respuesta de Waterfront Mactan, el 23 feb. 2024
Mabuhay! Thank you for choosing Waterfront Airport Hotel & Casino Mactan for your stay. We appreciate you taking the time to share your feedback with us. We are looking forward to welcoming you back to our hotel. Sincerely, Rex M. Yap OIC-Hotel Operations

8/10 Bueno

Teiji, kawasakishi

Se hospedó 1 noche en febrero de 2024
Respuesta de Waterfront Mactan, el 22 mar. 2024
Mabuhay! Thank you for choosing Waterfront Airport Hotel & Casino Mactan for your stay. We appreciate you taking the time to share your feedback with us. We are looking forward to welcoming you back to our hotel. Sincerely, Rex M. YapOIC-Hotel Operations

10/10 Excelente

Joel, Zeeland

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Impeccable service, staff and facility
Se hospedó 1 noche en febrero de 2024
Respuesta de Waterfront Mactan, el 20 feb. 2024
Mabuhay! Thank you for choosing Waterfront Airport Hotel & Casino Mactan for your stay. We appreciate you taking the time to share your feedback with us. We are looking forward to welcoming you back to our hotel. Sincerely, Rex M. YapOIC-Hotel Operations

10/10 Excelente

Maria Cristeta, Sterling Heights

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Its the convenience knowing that there’s a free shuttle to & from the airport. And the staffs were so accommodating & super nice!
Se hospedó 1 noche en febrero de 2024
Respuesta de Waterfront Mactan, el 20 feb. 2024
Mabuhay! Thank you for choosing Waterfront Airport Hotel & Casino Mactan for your stay. We appreciate you taking the time to share your feedback with us. We are looking forward to welcoming you back to our hotel. Sincerely, Rex M. YapOIC-Hotel Operations

10/10 Excelente

YU

Se hospedó 1 noche en febrero de 2024
Respuesta de Waterfront Mactan, el 22 mar. 2024
Mabuhay! Thank you for choosing Waterfront Airport Hotel & Casino Mactan for your stay. We appreciate you taking the time to share your feedback with us. We are looking forward to welcoming you back to our hotel. Sincerely, Rex M. YapOIC-Hotel Operations

4/10 Malo

Joel

Viaje de negocios, Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza
The property is conveniently located at the airport which is a big advantage iff you have a connecting flight. The carpets are so old and dirty and ventilation stinks of nicotine that triggered my ashtma attack. Most definitely not for foreigners
Se hospedó 1 noche en febrero de 2024
Respuesta de Waterfront Mactan, el 20 feb. 2024
Mabuhay! Thank you for choosing Waterfront Airport Hotel & Casino Mactan for your stay. We appreciate you taking the time to share your feedback with us. On behalf of Waterfront Airport Hotel & Casino, we apologize for the inconvenience you experienced during your stay. We value our guests' experience and we want to let you know that this concern is taken seriously. We hope you will see the improvement and enjoy your time with us on your next visit. Thank you for your patience and understanding. Sincerely, Rex M. YapOIC-Hotel Operations

4/10 Malo

Alex

No le gustó: Condiciones de la propiedad
Would not stay again. Really not worth what I paid. Bad small of old and mould in the corridors. The whole place in is bad state of repair, needs a full refurbishment. Most of the staff were nice, but some didn’t want to be there, dinner was poor quality but breakfast was ok but only to be told they ran out of items. Sure they just could not be bothered to cook more. Much better places to stay around the airport.
Se hospedó 1 noche en febrero de 2024
Respuesta de Waterfront Mactan, el 20 feb. 2024
Mabuhay! Thank you for choosing Waterfront Airport Hotel & Casino Mactan for your stay. We appreciate you taking the time to share your feedback with us. On behalf of Waterfront Airport Hotel & Casino, we apologize for the inconvenience you experienced during your stay. We value our guests' experience and we want to let you know that this concern is taken seriously. We hope you will see the improvement and enjoy your time with us on your next visit. Thank you for your patience and understanding. Sincerely, Rex M. YapOIC-Hotel Operations

6/10 Aceptable

catrin

Viaje en pareja
Le gustó: Limpieza y servicio y personal
No hot water and breakfast was cold as we did not have buffet.
Se hospedó 1 noche en febrero de 2024
Respuesta de Waterfront Mactan, el 20 feb. 2024
Mabuhay! Thank you for choosing Waterfront Airport Hotel & Casino Mactan for your stay. We appreciate you taking the time to share your feedback with us. On behalf of Waterfront Airport Hotel & Casino, we apologize for the inconvenience you experienced during your stay. We value our guests' experience and we want to let you know that this concern is taken seriously. We hope you will see the improvement and enjoy your time with us on your next visit. Thank you for your patience and understanding. Sincerely, Rex M. YapOIC-Hotel Operations

10/10 Excelente

SUDHAN

Se hospedó 1 noche en febrero de 2024
Respuesta de Waterfront Mactan, el 22 mar. 2024
Mabuhay! Thank you for choosing Waterfront Airport Hotel & Casino Mactan for your stay. We appreciate you taking the time to share your feedback with us. We are looking forward to welcoming you back to our hotel. Sincerely, Rex M. YapOIC-Hotel Operations

10/10 Excelente

Andrew

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very close to the airport and has a casino that is fun. The room service is 24 hours. Staff really friendly
Se hospedó 1 noche en febrero de 2024
Respuesta de Waterfront Mactan, el 20 feb. 2024
Mabuhay! Thank you for choosing Waterfront Airport Hotel & Casino Mactan for your stay. We appreciate you taking the time to share your feedback with us. We are looking forward to welcoming you back to our hotel. Sincerely, Rex M. YapOIC-Hotel Operations

8/10 Bueno

Fred

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was clean and the amenities were great
Se hospedó 1 noche en febrero de 2024
Respuesta de Waterfront Mactan, el 20 feb. 2024
Mabuhay! Thank you for choosing Waterfront Airport Hotel & Casino Mactan for your stay. We appreciate you taking the time to share your feedback with us. We are looking forward to welcoming you back to our hotel. Sincerely, Rex M. YapOIC-Hotel Operations

6/10 Aceptable

Amelia

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios
Shower drain very slow.
Se hospedó 1 noche en febrero de 2024
Respuesta de Waterfront Mactan, el 20 feb. 2024
Mabuhay! Thank you for choosing Waterfront Airport Hotel & Casino Mactan for your stay. We appreciate you taking the time to share your feedback with us. On behalf of Waterfront Airport Hotel & Casino, we apologize for the inconvenience you experienced during your stay. We value our guests' experience and we want to let you know that this concern is taken seriously. We hope you will see the improvement and enjoy your time with us on your next visit. Thank you for your patience and understanding. Sincerely, Rex M. YapOIC-Hotel Operations

6/10 Aceptable

Iain

Viaje de negocios
Le gustó: Servicio y personal y servicios
Very handy to the airport. I stayed here 12 years ago. Little has changed and is now very dated but still very comfortable and the staff are very nice. The beds and linens are very comfortable and good quality. However the food in the restaurant was awful. My business partner had the salmon which was barely edible. The fried chicken was not edible. It was burnt and dry as a bone. Which is a shame as many years ago the food standard was very high. Staff didn’t ask why my dinner was not touched. I would stay here again if need be for an early flight but I’d order Jolibee next time.
Se hospedó 1 noche en febrero de 2024
Respuesta de Waterfront Mactan, el 15 feb. 2024
Mabuhay! Thank you for choosing Waterfront Airport Hotel & Casino Mactan for your stay. We appreciate you taking the time to share your feedback with us. On behalf of Waterfront Airport Hotel & Casino, we apologize for the inconvenience you experienced during your stay. We value our guests' experience and we want to let you know that this concern is taken seriously. We hope you will see the improvement and enjoy your time with us on your next visit.Thank you for your patience and understanding.Sincerely, Rex M. Yap OIC-Hotel Operations

10/10 Excelente

Kevin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 8 noches en junio de 2023
Respuesta de Waterfront Mactan, el 10 feb. 2024
Mabuhay! Thank you for choosing Waterfront Airport Hotel & Casino Mactan for your stay. We appreciate you taking the time to share your feedback with us. We are looking forward to welcoming you back to our hotel. Sincerely, Rex M. Yap OIC-Hotel Operations

8/10 Bueno

Gary, Strathpine

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
All good
Se hospedó 1 noche en febrero de 2024
Respuesta de Waterfront Mactan, el 9 feb. 2024
Mabuhay! Thank you for choosing Waterfront Airport Hotel & Casino Mactan for your stay. We appreciate you taking the time to share your feedback with us. We are looking forward to welcoming you back to our hotel. Sincerely, Rex M. Yap OIC-Hotel Operations

10/10 Excelente

SALLY

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Excellent stayed at the Hotel and close to the airport to catch our flights. Thanks
Se hospedó 1 noche en enero de 2024
Respuesta de Waterfront Mactan, el 7 feb. 2024
Mabuhay! Thank you for choosing Waterfront Airport Hotel & Casino Mactan for your stay. We appreciate you taking the time to share your feedback with us. We are looking forward to welcoming you back to our hotel. Sincerely, Rex M. Yap OIC-Hotel Operations

10/10 Excelente

Robbie

Se hospedó 1 noche en febrero de 2024
Respuesta de Waterfront Mactan, el 22 mar. 2024
Mabuhay! Thank you for choosing Waterfront Airport Hotel & Casino Mactan for your stay. We appreciate you taking the time to share your feedback with us. We are looking forward to welcoming you back to our hotel. Sincerely, Rex M. YapOIC-Hotel Operations

8/10 Bueno

Jusil

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The property is very clean and quiet. There is a free shuttle to the airport. Foods great. Bed very comfortable. I had a good night sleep. Caveat: Old carpet in the room; harsh for those who have allergies.
Se hospedó 1 noche en febrero de 2024
Respuesta de Waterfront Mactan, el 6 feb. 2024
Mabuhay! Thank you for choosing Waterfront Airport Hotel & Casino Mactan for your stay. We appreciate you taking the time to share your feedback with us. We are looking forward to welcoming you back to our hotel. Sincerely, Rex M. Yap OIC-Hotel Operations

10/10 Excelente

David

Se hospedó 1 noche en enero de 2024
Respuesta de Waterfront Mactan, el 22 mar. 2024
Mabuhay! Thank you for choosing Waterfront Airport Hotel & Casino Mactan for your stay. We appreciate you taking the time to share your feedback with us. We are looking forward to welcoming you back to our hotel. Sincerely, Rex M. YapOIC-Hotel Operations

10/10 Excelente

Darlene

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Right by airport and have a shuttle
Se hospedó 1 noche en enero de 2024
Respuesta de Waterfront Mactan, el 31 ene. 2024
Mabuhay! Thank you for choosing Waterfront Airport Hotel & Casino Mactan for your stay. We appreciate you taking the time to share your feedback with us. We are looking forward to welcoming you back to our hotel. Sincerely, Rex M. Yap OIC-Hotel Operations

10/10 Excelente

Randy, Adrian

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The shuttle to the airport is super convenient.
Se hospedó 1 noche en enero de 2024
Respuesta de Waterfront Mactan, el 29 ene. 2024
Mabuhay! Thank you for choosing Waterfront Airport Hotel & Casino Mactan for your stay. We appreciate you taking the time to share your feedback with us. We are looking forward to welcoming you back to our hotel. Sincerely, Rex M. Yap OIC-Hotel Operations

6/10 Aceptable

Ronald

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice place but the room service does bizarre things like send a teapot of coffee with no cream or sugar and then it takes hours to cime and get the plares etc after, we just put it in the hallway
Se hospedó 1 noche en enero de 2024
Respuesta de Waterfront Mactan, el 29 ene. 2024
Mabuhay! Thank you for choosing Waterfront Airport Hotel & Casino Mactan for your stay. We appreciate you taking the time to share your feedback with us. On behalf of Waterfront Airport Hotel & Casino, we apologize for the inconvenience you experienced during your stay. We value our guests' experience and we want to let you know that this concern is taken seriously. We hope you will see the improvement and enjoy your time with us on your next visit.Thank you for your patience and understanding.Sincerely, Rex M. Yap OIC-Hotel Operations

10/10 Excelente

Jonathan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice place to stay near the airport
Se hospedó 1 noche en enero de 2024
Respuesta de Waterfront Mactan, el 29 ene. 2024
Mabuhay! Thank you for choosing Waterfront Airport Hotel & Casino Mactan for your stay. We appreciate you taking the time to share your feedback with us. We are looking forward to welcoming you back to our hotel. Sincerely, Rex M. Yap OIC-Hotel Operations

10/10 Excelente

Joel, Zeeland

Le gustó: Servicios y condiciones de la propiedad
The service and the food was excellent
Se hospedó 1 noche en enero de 2024
Respuesta de Waterfront Mactan, el 25 ene. 2024
Mabuhay! Thank you for choosing Waterfront Airport Hotel & Casino Mactan for your stay. We appreciate you taking the time to share your feedback with us. We are looking forward to welcoming you back to our hotel. Sincerely, Rex M. Yap OIC-Hotel Operations

10/10 Excelente

Marie

Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
Se hospedó 2 noches en enero de 2024
Respuesta de Waterfront Mactan, el 25 ene. 2024
Mabuhay! Thank you for choosing Waterfront Airport Hotel & Casino Mactan for your stay. We appreciate you taking the time to share your feedback with us. We are looking forward to welcoming you back to our hotel. Sincerely, Rex M. Yap OIC-Hotel Operations

10/10 Excelente

Thad

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Convenient and close to airport! Plan to stay here again!
Se hospedó 1 noche en enero de 2024
Respuesta de Waterfront Airport Hotel and Casino, el 19 ene. 2024
Mabuhay! Thank you for choosing Waterfront Airport Hotel & Casino Mactan for your stay. We appreciate you taking the time to share your feedback with us. We are looking forward to welcoming you back to our hotel. Sincerely,Rex M. Yap OIC-Hotel Operations

10/10 Excelente

Rodolfo

Se hospedó 5 noches en enero de 2024
Respuesta de Waterfront Mactan, el 8 feb. 2024
Mabuhay! Thank you for choosing Waterfront Airport Hotel & Casino Mactan for your stay. We appreciate you taking the time to share your feedback with us. We are looking forward to welcoming you back to our hotel. Sincerely, Rex M. Yap OIC-Hotel Operations

2/10 Terrible

Marc

Viaje en grupo
Le gustó: Servicio y personal
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Gehen sie besser woanders hin!
Total abgewohntes und übertrieben teures Hotel, entspricht nicht im Ansatz einem 4 Sterne Hotel. Von kaputten Rolltreppen bis defekten Steckdosen im Zimmer ist alles dabei. Die Mitarbeiter sind alle sehr freundlich und zuvorkommend, müssen aber in dreckigen abgewetzter Kleidung herumlaufen. Einzig positiv ist die Nähe zum Flughafen,man muss nur über die Straße gehen.
Se hospedó 1 noche en enero de 2024
Respuesta de Waterfront Airport Hotel and Casino, el 17 ene. 2024
Mabuhay! Thank you for choosing Waterfront Airport Hotel & Casino Mactan for your stay. We appreciate you taking the time to share your feedback with us. On behalf of Waterfront Airport Hotel & Casino, we apologize for the inconvenience you experienced during your stay. We value our guests' experience and we want to let you know that this concern is taken seriously. We hope you will see the improvement and enjoy your time with us on your next visit. Thank you for your patience and understanding.Sincerely, Rex M. Yap OIC-Hotel Operations

8/10 Bueno

eline

Viaje familiar con niños
Le gustó: Servicio y personal
The staff are amazing. Food is great 😊
Se hospedó 1 noche en enero de 2024
Respuesta de Waterfront Airport Hotel and Casino, el 17 ene. 2024
Mabuhay! Thank you for choosing Waterfront Airport Hotel & Casino Mactan for your stay. We appreciate you taking the time to share your feedback with us. We are looking forward to welcoming you back to our hotel. Sincerely,Rex M. Yap OIC-Hotel Operations