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Opiniones de Best Western Plus Las Vegas South Henderson

2.5 out of 5
Best Western Plus Las Vegas South Henderson
3041 Saint Rose Parkway, Henderson, NV

Opiniones

8.6

Excelente

Puntuación de 10, es decir, Excelente. Basada en 560 de 1004 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 251 de 1004 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 86 de 1004 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 61 de 1004 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 46 de 1004 opiniones" "

8.6/10

Limpieza

8.8/10

Servicio y personal

8.4/10

Servicios

8.6/10

Condiciones de la propiedad

8.4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Felipe

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en agosto de 2023
Respuesta de Cyndy-Guest Experience Representative, el 30 ago. 2023
Thank you, Felipe, for sharing an awesome rating for the service and accommodations you received at the Best Western Plus Las Vegas South Henderson. We are glad your experience was happy and hope you will join us again soon.

10/10 Excelente

Antonia

Se hospedó 1 noche en julio de 2023
Respuesta de Cyndy-Guest Experience Representative, el 28 ago. 2023
We are deeply grateful for your excellent rating for the Best Western Plus Las Vegas South Henderson, Antonia.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Todo me pareció excelente!! Lo único que no me gusto fue la atención que me dio un recepcionista que trabaja en las noches me atendió de mala gana y yo le dije gracia y no me contestó nada..fue lo único que no me gusto.
Se hospedó 3 noches en octubre de 2022
Respuesta de Cyndy-Guest Experience Representative, el 11 oct. 2022
It was a pleasure to provide a wonderful overall experience for you at our hotel. Please accept our apologies for the indifferent attitude of the desk clerk. Our team is trained to be courteous and respectful at all times. We will address this need to be upbeat and welcoming with team members.We look forward to being of service to you again.

10/10 Excelente

Felipe

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en abril de 2022

10/10 Excelente

Maira

Viaje en pareja, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Thank you
Se hospedó 1 noche en diciembre de 2021
Respuesta de Cyndy-Guest Experience Representative, el 18 ene. 2022
Thank you, Maira, for the excellent rating! We are thrilled you enjoyed your visit to our Best Western in Henderson. It would be a pleasure to host your next visit to the Las Vegas area in the future.

10/10 Excelente

Felipe

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Excelente 👌
Se hospedó 4 noches en noviembre de 2021
Respuesta de Cyndy-Guest Experience Representative, el 9 nov. 2021
Felipe, we are delighted you enjoyed an excellent experience with us at the Best Western in Henderson. We are glad our hotel offered you a more peaceful alternative to the activity of the Strip. We look forward to seeing you return for another great stay.

8/10 Bueno

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Todo bien. Si no buscas algo espectacular. Primera vez q visitaba Las Vegas y tome un hotel económico . Esta perfecto para descansar del bullicio
Se hospedó 4 noches en julio de 2021
Respuesta de Cyndy-Guest Experience Representative, el 1 ago. 2021
We are delighted to be the sanctuary in the busy bustle of Las Vegas. We hope you will return to stay with us again when you need another visit to the Strip.

2/10 Terrible

Juan

Viaje de negocios
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Horroroso
El hotel no limpia las habitaciones y si le reclamas solo lo hacen cada 3 días El desayuno no es como anuncian es un brown bag Te cobran el café para que lo hagas en la habitación Verdaderamente no se queden ahí es una estafa
Se hospedó 7 noches en marzo de 2021
Respuesta de Laurie- BW Plus LV South Henderson, NV, el 17 mar. 2021
Thank you for your review Juan. We do not charge for coffee as it is offered free to all guests. The safety and security of our guests and team members is important to us and we must follow certain guidelines in regards to full housekeeping services for short-term stay overs. We appreciate your feedback in regards to our current Grab and Go breakfast and look forward to bringing back our full hot breakfast after Covid. Thank you for choosing to stay with us and we wish you the best in your travels ahead.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No blankets and the pillows were lousy and small. The staff was nice and location excellent.
Se hospedó 2 noches en enero de 2020
Respuesta de Brittany - Best Western Plus Team, el 2 feb. 2020
Thank you for taking the time to leave us feedback. I'm concerned to read that you didn't have a blanket in your room. We have several blankets available for our guests and in the future we will make sure that you have extra if you would like. I'm glad our location was perfect for you and we hope to see you again soon.

8/10 Bueno

Cliente verificado

Le gustó: Servicio y personal y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2019
Respuesta de Brittany - Best Western Plus Team, el 30 sept. 2019
We appreciate your feedback. Our team looks forward to providing you a great stay in the future.

6/10 Aceptable

Cliente verificado

Se hospedó 1 noche en junio de 2019
Respuesta de Brittany - Best Western Plus Team, el 24 jun. 2019
Thank you for your feedback. We're sorry to see you didn't have a positive stay with us. We'd love to hear how we could've improved your experience. Please feel free to reach out to our team. We hope to hear from you soon.

10/10 Excelente

Mary

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Bathroom tub showed rust. Ac just gave cold air even when the temperature was set to 80.
Se hospedó 1 noche en marzo de 2024
Respuesta de Cyndy-Guest Experience Representative, el 16 mar. 2024
Thank you for your wonderful rating, Mary. We are glad you enjoyed your visit and informed us about the need for attention in the room. We look forward to sharing our hospitality with you again.

10/10 Excelente

Mansur

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great place to stay when in Vegas
Se hospedó 3 noches en marzo de 2024
Respuesta de Cyndy-Guest Experience Representative, el 14 mar. 2024
Thank you, Mansur, for an outstanding rating and review for the Best Western Plus South Henderson. We are pleased to offer our guests a more restful experience away from the neverending activity of the Las Vegas Strip. We hope you will join us again for another great stay.

6/10 Aceptable

Lori

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good breakfast
Se hospedó 3 noches en marzo de 2024
Respuesta de Cyndy-Guest Experience Representative, el 14 mar. 2024
Lori, We are glad you enjoyed our breakfast service. We would love to have another opportunity to provide you with an even better experience when you are in South Henderson.

10/10 Excelente

NRI Distribution

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Front desk staff is great
Se hospedó 4 noches en febrero de 2024
Respuesta de Cyndy-Guest Experience Representative, el 5 mar. 2024
NRI Distribution. Thank you for your excellent rating. We are thrilled your staff enjoys staying with us at the Best Western Plus Las Vegas South Henderson.

10/10 Excelente

Malikah

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Cyndy-Guest Experience Representative, el 5 mar. 2024
Thank you for the excellent rating, Malikah. The Best Western Plus Las Vegas South Henderson team works hard to prepare our hotel for guests, and we hope you will return soon to enjoy another visit.

10/10 Excelente

Torry

Viaje con mascota
Le gustó: Servicios
Love EVERYTHING about this property
Se hospedó 2 noches en febrero de 2024
Respuesta de Cyndy-Guest Experience Representative, el 3 mar. 2024
Torry, We are delighted you enjoyed everything about your stay at the Best Western Plus Las Vegas South Henderson. Please allow us to welcome you for another wonderful stay.

10/10 Excelente

Laura

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
always very friendly and accommodating
Se hospedó 1 noche en febrero de 2024
Respuesta de Cyndy-Guest Experience Representative, el 3 mar. 2024
Thank you for visiting the Best Western Plus Las Vegas South Henderson frequently. We are delighted you enjoy our constantly friendly staff and comfortable accommodations. We hope to see you again soon.

10/10 Excelente

joei

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
great check in staff
Se hospedó 1 noche en febrero de 2024
Respuesta de Cyndy-Guest Experience Representative, el 1 mar. 2024
Joel, We are delighted you received the warm welcome our guests typically experience at check-in. Thank you for your excellent rating and review. Please allow us to host you again at the Best Western Plus Las Vegas South Henderson,

10/10 Excelente

Thomas W

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
good
Se hospedó 3 noches en febrero de 2024
Respuesta de Cyndy-Guest Experience Representative, el 29 feb. 2024
Thank you, Thomas, for sharing the excellent Best Western Plus Las Vegas South Henderson rating. Our team is delighted you enjoyed a spectacular experience and hopes to welcome you again.

6/10 Aceptable

Alex

Viaje familiar
Le gustó: Limpieza y servicio y personal
The hotel is bit tired, bottom line. Clean, pleasant staff and all but very basic rooms (large enough tho' - can't complain about that. Bed was comfortable.
Se hospedó 1 noche en febrero de 2024
Respuesta de Cyndy-Guest Experience Representative, el 26 feb. 2024
We are glad you enjoyed a great experience in one of our clean, comfortable rooms, Alex. Thank you for sharing your feedback with us, and we hope you will return to visit again.

4/10 Malo

Larry

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Very noisy. Room neighbors every move audible and loud.
Se hospedó 3 noches en febrero de 2024
Respuesta de Cyndy-Guest Experience Representative, el 26 feb. 2024
Larry, We are sorry the guests in the room next to yours were disruptive. Our staff is happy to address excessive noise issues if we can. Thank you for your review, and we hope you will allow us to provide a more peaceful experience for you.

10/10 Excelente

NRI Distribution

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
staff here is great
Se hospedó 3 noches en febrero de 2024
Respuesta de Cyndy-Guest Experience Representative, el 24 feb. 2024
Thank you for sharing your appreciation of the service our staff at the Best Western Plus Las Vegas South Henderson provides to your own valued team, NRI Distribution. We look forward to welcoming you all again.

8/10 Bueno

Eduardo

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de Cyndy-Guest Experience Representative, el 24 feb. 2024
Thank you, Eduardo, for the great rating. We are glad you enjoyed a pleasant experience at our hotel and hope you will join us again when you are in the Las Vegas area.

10/10 Excelente

NRI Distribution

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent check in staff
Se hospedó 5 noches en febrero de 2024
Respuesta de Cyndy-Guest Experience Representative, el 22 feb. 2024
It is a pleasure to make your team members comfortable. We hope to host more NRI Distribution visitors in the future.

10/10 Excelente

joei

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
housekeeping staff are very nice
Se hospedó 1 noche en febrero de 2024
Respuesta de Cyndy-Guest Experience Representative, el 22 feb. 2024
Joel, We are delighted you enjoyed the wonderful service of our cleaning team. Thank you for sharing an awesome review and rating of the Best Western Plus Las Vegas South Henderson.

10/10 Excelente

NRI Distribution

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
great staff
Se hospedó 4 noches en febrero de 2024
Respuesta de Cyndy-Guest Experience Representative, el 20 feb. 2024
As Always, We are happy to host the employees of NRI Distribution. Thank you for choosing the Best Western Plus Las Vegas South Henderson for your company's lodging. We appreciate your continued trust in our team to deliver a comfortable experience.

8/10 Bueno

Brady

Le gustó: Limpieza y servicio y personal
Se hospedó 12 noches en enero de 2024
Respuesta de Cyndy-Guest Experience Representative, el 6 feb. 2024
Thank you, Brady, for sharing a positive rating for our hotel in South Henderson. We hope you will return to have an even better stay in the future.

10/10 Excelente

NRI Distribution

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
excellent breakfast staff
Se hospedó 5 noches en enero de 2024
Respuesta de Cyndy-Guest Experience Representative, el 27 ene. 2024
NRI Distribution, It was a pleasure to welcome your company to our hotel, and we are glad you all enjoyed the breakfast service and menu. We hope you will return to have another business conference at the Best Western Plus Las Vegas South Henderson.

10/10 Excelente

NRI Distribution

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great Housekeeping!
Se hospedó 2 noches en enero de 2024
Respuesta de Cyndy-Guest Experience Representative, el 27 ene. 2024
Thank you, NRI Distribution, for the excellent rating of our cleaning crew at the Best Western Plus Las Vegas South Henderson. Our team works hard to prepare rooms for our guests, and we are delighted you enjoyed their efforts in presenting comfortable spaces.

10/10 Excelente

Julie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en enero de 2024
Respuesta de Cyndy-Guest Experience Representative, el 31 ene. 2024
Thank you, Julie, for submitting the highest rating for our service and accommodations at the Best Western Plus Las Vegas South Henderson. We hope to share our hospitality with you again when you return to the Las Vegas area.

10/10 Excelente

NRI Distribution

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great Staff!
Se hospedó 2 noches en enero de 2024
Respuesta de Cyndy-Guest Experience Representative, el 26 ene. 2024
We are glad NRI Distribution Is a corporate partner of Best Western Plus Las Vegas South Henderson. Thank you for the great review, and we look forward to hosting you and your wonderful team again.

10/10 Excelente

NRI Distribution

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great staff!
Se hospedó 1 noche en enero de 2024
Respuesta de Cyndy-Guest Experience Representative, el 23 ene. 2024
NRI Distribution, We are glad our staff could welcome you for your business trip to the area. Not all visitors to town are here to see the magnificent sites on the Las Vegas Strip. We are glad you enjoyed your stay at the Best Western Plus Las Vegas South Henderson, and we hope to serve your company further.

8/10 Bueno

Jack

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios
The Pool was closed for renovation.
Se hospedó 1 noche en enero de 2024
Respuesta de Cyndy-Guest Experience Representative, el 22 ene. 2024
Thank you for your rating and review, Jack. We are grateful for our visitors' patience while we work to make repairs and renovations to our pool and hot tub facilities. We hope you will return to enjoy these fabulous amenities in the future.

10/10 Excelente

joei

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
excellent service
Se hospedó 5 noches en enero de 2024
Respuesta de Cyndy-Guest Experience Representative, el 21 ene. 2024
We are glad you enjoyed the Best Western Plus Las Vegas South Henderson staff's friendly and courteous service. We look forward to sharing our hospitality with you again soon.

10/10 Excelente

joei

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
very nice
Se hospedó 4 noches en enero de 2024
Respuesta de Cyndy-Guest Experience Representative, el 21 ene. 2024
Thank you for the positive rating, Joei! We are delighted you enjoyed the clean, comfortable spaces of our hotel. When you return to the area, please visit us again at the Best Western Plus Las Vegas South Henderson.

2/10 Terrible

Milagros

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios
Noisy
Se hospedó 1 noche en diciembre de 2023
Respuesta de Cyndy-Guest Experience Representative, el 19 ene. 2024
Milagros, We are sorry if you were disturbed during your stay. While there are ambient noises within a building, our staff is happy to ask other visitors to be more considerate or service any equipment that may be making unnecessary noise. We hope you will allow us another opportunity to provide a quieter stay for you.

10/10 Excelente

Malinda

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
very nice
Se hospedó 3 noches en enero de 2024
Respuesta de Cyndy-Guest Experience Representative, el 19 ene. 2024
Malinda, Thank you for the outstanding rating for the service and accommodations at the Best Western Plus Las Vegas South Henderson. We hope you will return to have another enjoyable stay with us again.

10/10 Excelente

joei

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
very nice
Se hospedó 4 noches en enero de 2024
Respuesta de Cyndy-Guest Experience Representative, el 13 ene. 2024
Thank you for the excellent rating you submitted for the Best Western Plus Las Vegas South Henderson, Joel. Our team is proud of their customer service and attention to making guest rooms comfortable. We would love to host another stay for you.

4/10 Malo

Camille

I asked for top floor room so that I could have a quiet room. ROOM VERY NOISY. You can hear people talking through the walls. There was a vibrating sound on the wall that went off and on throughout the night. Could hear the people showering next room. Cooling/heating unit is noisy, had to shut off. Very bad stay, glad I only paid for one night. Will never stay at this hotel again; is truly a three-star hotel or less.
Se hospedó 1 noche en enero de 2024
Respuesta de Cyndy-Guest Experience Representative, el 10 ene. 2024
Camille, We hope you will reconsider staying with us again. Our goal is to provide our guests with the best experience possible, and we are sorry this did not happen for you. We are happy to ask others to be respectful if they are being disruptive and will have our maintenance team service the P-Tac unit in the room and investigate the vibration in the wall. We hope to have another opportunity to make you happy you returned to stay.

4/10 Malo

Matthew

Viaje en pareja, Viaje familiar con niños
No le gustó: Servicio y personal
Rude, inconsiderate, and inexperienced staff at front desk. Wanted me to contact Expedia at 2am for a problem caused by their own front desk staff. Clueless when asked to handle a noise complaint and started calling random rooms and waking them up to find out if the truck making noise outside was theirs... again at 2am. They never did solve that problem either. Also, garbage trucks are super noisy in the morning, and the walls are paper thin. You can hear upstairs, downstairs, toilets flushing, showers running, kids through the walls. Would not recommend staying at again and would rather stay on the noisy LV strip than out at this location -- honestly it would be quieter.
Se hospedó 5 noches en diciembre de 2023
Respuesta de Cyndy-Guest Experience Representative, el 10 ene. 2024
Matthew, We are sorry you did not have a good experience at our hotel. We will ensure our staff has the additional training to address the issues our guests encounter. We hope you will have safe and worry-free travels in the future.

10/10 Excelente

Arian

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very clean and great location and good prices at the time I booked. Only 17 min drive from the strip
Se hospedó 1 noche en diciembre de 2023
Respuesta de Cyndy-Guest Experience Representative, el 3 ene. 2024
Arian, Thank you for sharing an excellent rating and review for our Best Western Plus Las Vegas South Henderson. We are pleased to provide guests with a restful experience yet still offer the convenience of being close to the "action" of the Las Vegas Strip. We hope you will be our guest again soon.

6/10 Aceptable

Li

Se hospedó 1 noche en diciembre de 2023
Respuesta de Cyndy-Guest Experience Representative, el 3 ene. 2024
Thank you for sharing your rating feedback, Li. We hope you will allow our staff to make another visit for you more comfortable in the future. Our only goal is to make each guest feel welcome and have a pleasant stay.

10/10 Excelente

Dale

Se hospedó 1 noche en diciembre de 2023
Respuesta de Cyndy-Guest Experience Representative, el 21 ene. 2024
Dale, We greatly appreciate the excellent rating you posted for the Best Western Plus Las Vegas South Henderson. Thank you for choosing to stay with us, and we hope you will join us again soon for another outstanding experience.

10/10 Excelente

Sharlene

Le gustó: Condiciones de la propiedad
Nice large rooms. Very quiet. Bath fixtures were a little loose and patched places on the walls. Very reasonable pet fee - even a little “gift bag “ for the dog. Breakfast included. I would stay again.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Cyndy-Guest Experience Representative, el 30 dic. 2023
Sharlene, We hope you will return to the Best Western Plus Las Vegas South Henderson. We are glad you enjoyed a restful stay at our hotel near the Strip and Fremont Street. Thank you for rating our service and accommodations with ten stars!

10/10 Excelente

Steven, Peoria

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Provided first-class customer service
Se hospedó 1 noche en diciembre de 2023
Respuesta de Cyndy-Guest Experience Representative, el 28 dic. 2023
We were thrilled to host your visit to our area at the Best Western Plus Las Vegas South Henderson. Thank you for the wonderful rating, and we hope you will return to visit us again.

10/10 Excelente

Rex, Chino Valley

Very nice room for a fair price. Convenient location.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Cyndy-Guest Experience Representative, el 29 dic. 2023
Rex, We are delighted you were pleased with the convenient location of Best Western Plus Las Vegas South Henderson. Thank you for your excellent rating and appreciation of our prompt. friendly service. We are eagerly looking forward to seeing you return to visit us again.

10/10 Excelente

Teresa

Se hospedó 2 noches en diciembre de 2023
Respuesta de Cyndy-Guest Experience Representative, el 28 dic. 2023
Teresa, Thank you for sharing the excellent rating of the Best Western Plus Las Vegas South Henderson. It was our pleasure to provide you with a superior stay at our hotel. We hope you will allow us another opportunity to serve you again.

10/10 Excelente

Rajesh

Se hospedó 1 noche en diciembre de 2023
Respuesta de Cyndy-Guest Experience Representative, el 26 dic. 2023
Thank you for the excellent rating, Rajesh. It was a pleasure to host your recent stay at the Best Western Plus Las Vegas South Henderson. We hope you will continue to stay with us in the coming year!

10/10 Excelente

joei

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en diciembre de 2023
Respuesta de Cyndy-Guest Experience Representative, el 24 dic. 2023
Thank you for the excellent rating, Joei. The Best Western Plus Las Vegas South Henderson staff is proud of the service and accommodations they deliver daily to guests. We are delighted you enjoyed your stay and hope you will be our guest again soon.