Thank you Ricardo, for taking the time to share your experience with us, Feedback like this is critical to our future success. I have shared your concerns with the team.

Thank you, Jhonatan, for staying at Rio Las Vegas on your recent trip to Las Vegas.

Hernan,Your feedback is very much appreciated. We look forward to your next visit at Rio Las Vegas.

Thank you Yurmary, for staying at Rio Las Vegas on your recent trip to Las Vegas.

Thank you, Luis, for staying at Rio Las Vegas. We look forward to your next visit.

Thank you, Celeste, for staying at Rio Las Vegas on your recent trip to Las Vegas.

Hello Norma,Thank you for taking the time to share your experience with us! We can't wait to welcome you back for another great time here at Rio Las Vegas soon.

Norma,Thank you for taking the time to share your experience with us! We can't wait to welcome you back for another great time here at Rio Las Vegas soon.

Naira Laura,Thank you for sharing the overall great experience you had here at The Rio Las Vegas. We apologize for any issues you experienced with check in and the service provided. We hope to see you back very soon!

Ivanovich,We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.

Ravin,We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.

Buenos días, estamos muy contentos de que haya disfrutado de su estancia. Esperamos que se quede en el futuro.

Jorge,We’re happy to see that you had a 5-Star experience at Rio Las Vegas! Thanks for sharing.

Oscar,Thank you for the positive feedback!

Mauricio,We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.

DanielWe’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your visit. We look forward to the next time we’re able to serve you again.

Gustavo,Thank you for taking the time to share your thoughts. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

Luis,We’re thrilled you enjoyed your time with us in one of our newly renovated rooms and found the bed to be comfortable. We appreciate you taking the time to provide your feedback and we hope to welcome you back to Rio Las Vegas in the future.

Jose Israel,Thank you very much for choosing to stay at Rio Las Vegas It was a delight to hear from you and about your experience with us and how much you enjoyed our design. I'll be sure to share with the team your wonderful remarks. We look forward to welcoming you back hopefully soon!

Francisco,Thank you for taking the time to share your experience with us! We can't wait to welcome you back for another great time here at Rio Las Vegas soon.

Hello Yasser,Thank you for the great review! Come back for another wonderful time soon!

Thank you, Samuel, for staying at Rio Las Vegas on your recent trip to Las Vegas.

Robert,We would like to begin by offering our sincerest apologies for not meeting your expectations on the hours of the pool. Please know that our management teams are currently working to amend the inconsistencies you have mentioned. We truly regret that we fell short of expectations for your trip and are disheartened to know your time with us proved unsatisfactory. Should your travels bring you back to our exciting city, we hope to have the chance to restore your faith in our resort.

Ramiro,Your feedback is very much appreciated. We look forward to your next visit at Rio Las Vegas.

Jonathan,We are saddened to hear that your visit to Rio Las Vegas fell below your expectations and appreciate you taking the time to voice your concerns regarding your stay online. We understand that the issues you faced created a trip that fell far below expectations. Our staff relies on public feedback like yours, so we can identify any areas of our operation that may require a certain measure of improvement. Please accept our apologies for the uncharacteristic service issues you encountered, and we will strive to create a more satisfactory resort experience for you in the future.

Dimas,Your feedback is very much appreciated. We look forward to your next visit at Rio Las Vegas.

Thank you for your rating. We are working to improve our resort to earn your 5-star review for service in all areas. We hope we can welcome you back to Rio Las Vegas on your next trip with our renovations complete for you to enjoy the reimagined Rio.

Thank you for taking a moment to share your experience at the Rio Las Vegas. We strive to create the best possible experience for our valued guests and learning of your satisfaction is truly wonderful. We sincerely look forward to welcoming you back in the future for another visit!

Mariana,Thank you for staying at Rio Las Vegas on your recent trip to Las Vegas.

Hi Brenda,Thank you for your review ! We look forward to welcoming you back to the Rio Las Vegas!

Hello Heriberto,Thank you for your review and for staying at the Rio Las Vegas! See you soon.

Veronica,Thank you for taking the time out of your day to share this feedback with us! We appreciate hearing where we have exceeded expectations but even more where we have fallen short, we will take your feedback and use it as a stepping stone to improve the overall feel of our hotel.

Your feedback is very much appreciated. We look forward to your next visit at Rio Las Vegas.

Your feedback is very much appreciated. We look forward to your next visit at Rio Las Vegas.

Thank you for staying at Rio Las Vegas on your recent trip to Las Vegas.

Gracias por compartir tu experiencia en el Rio Hotel & Casino. Nos alegra saber que encontraste las instalaciones limpias y en excelentes condiciones, y que el personal fue amable. Lamentamos escuchar que hubo largos tiempos de espera para ser atendido debido a la cantidad de personas. Tu retroalimentación es importante y la tendremos en cuenta para mejorar nuestros servicios y la experiencia general de los huéspedes. ¡Esperamos verte de nuevo en el futuro!

Your feedback is very much appreciated. We look forward to your next visit at Rio Las Vegas.

Lamento escuchar sobre tu experiencia negativa en el hotel. Parece que encontraste el lugar sucio y con mal olor, además de tener problemas con el pago adicional en la recepción a pesar de haber reservado en línea. Es importante que los hoteles respeten los términos de reserva en línea. Agradezco que compartas tus comentarios y espero que tengas una mejor experiencia en futuras estancias hoteleras.

Thank you for your rating. We are working to improve our resort to earn your 5-star review for service in all areas. Please let us know where we fell short so we can improve your next experience. We hope we can welcome you back to Rio Las Vegas on your next trip with our renovations complete for you to enjoy the reimagined Rio.

Thank you for your rating. We are working to improve our resort to earn your 5-star review for service in all areas. Please let us know where we fell short so we can improve your next experience. We hope we can welcome you back to Rio Las Vegas on your next trip with our renovations complete for you to enjoy the reimagined Rio.

Thanks so much for sharing your experience with us. We hope to see you again soon.

Nos alegra saber que encontró los cuartos muy amplios y todo muy limpio durante su estadía. Su comodidad y satisfacción son nuestra prioridad, y nos esforzamos por mantener altos estándares de limpieza e higiene en todas nuestras instalaciones. Agradecemos sus amables palabras y esperamos darle la bienvenida nuevamente en el futuro. Si hay algo más en lo que podamos ayudarle, no dude en hacérnoslo saber. ¡Gracias por elegir nuestro hotel y por su comentario positivo!

Thank you for taking the time to share your thoughts. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

A 2-star experience is not what we expect for our customers. We’d like the chance to make this right. If you’d like my help, would you please reach out to me at your convenience.

Nos complace saber que tu estadía estuvo bien. ¡Gracias por compartir tu experiencia con nosotros! Si hay algo más en lo que podamos ayudarte o si tienes alguna sugerencia para mejorar tu próxima visita, no dudes en hacérnoslo saber. Esperamos darle la bienvenida nuevamente en el futuro. ¡Que tengas un excelente día!

Lamento escuchar que tuviste una experiencia negativa con los accesorios del baño y la alfombra durante tu estancia. Es importante que el hotel mantenga sus instalaciones en buenas condiciones para garantizar la comodidad de los huéspedes. ¿Hubo alguna otra parte de tu estancia que deseas destacar o algún otro comentario que te gustaría compartir? Estoy aquí para ayudar en lo que necesites.

Gracias por hospedarse en Rio Las Vegas en su reciente viaje a Las Vegas.

Quisiera expresar mi sincero agradecimiento por haber elegido el Rio Las Vegas para su reciente estancia. Nos esforzamos por brindar una experiencia excepcional a cada uno de nuestros huéspedes, y sus comentarios son fundamentales para ayudarnos a lograr este objetivo. Nuestro objetivo es garantizar que cada huésped se sienta bienvenido y atendido desde el momento en que llega al hotel, y sus comentarios nos ayudarán a identificar áreas de mejora y a implementar cambios positivos.

I am disappointed to hear of your recent experience here at The Rio Las Vegas Madelis. Feedback like this is critical to our future success. I have shared your concerns with the team.