Dear Sir Twomey,Good day!Thank you for your overwhleming rating to our property. We hope to see you again next time. Take care Sir!The Management

Dear Ma'am Divina,Good day!Thank you very much, Ma'am for choosig us during your short vacay. We hope to see you again next time. We thank you also for the great reviews po.Take care, Ma'am.Abby and The Management

Good day! We thank you for your kind review on our property. We hope to see you soon, Ma'am.Happy Valentines!

Dear Sir Edwin, Good day! We would like to thank you for taking the time to rate us based on your stay last June 14, 2021. We are truly grateful that you have chosen us despite many booming hotels in the city. Hope to see you again ,Sir!

Dear Ms. Heather, Warm greetings from Hotel Venezia! Thank you for taking the time to make a review of our property. We greatly appreciate and value your comments regarding your stay. We are happy that you find our staff helpful - making our guests feel at home and comfortable by giving them our best products and sincere service is our main priority. We are deeply sorry for the inconvenience during your first night with us. We had a Saturday Night Dinner buffet with band that time and we apologize if this has troubled your rest. We are regretful that we were not able to make it up to you instantly. May we know in what location of the hotel did you find dirty so we may rectify it? Thank you for giving us the opportunity to be of service, and hope to be given another chance to make up for our shortcomings on your next visit. The Management

Dear Ma'am Celeste, Greetings from Hotel Venezia! We would like to thank you for taking the time to make a review in our property. We greatly appreciate and value your comments regarding your stay. Making our guests feel at home and comfortable by giving them our best products and services is our main priority and we are delighted that we were able to meet your expectations. Your heartfelt smile everytime you went out to you room inspires and motivates us to do our very best. With that, we are very grateful. Once again, thank you so much for choosing Hotel Venezia and hope to see you again. Sincerely, The Management

Dear Mr. John, Greetings! Thank you for staying with us. We appreciate you in giving us a high rating when it comes to our services. Hope to see you again soon here in Legazpi City. Providing quality services is our main objective and we will keep on becoming the most accommodating hotel here in Legazpi City. Once again, thank you. The Management

Dear Sir/Ma'am, Greetings! We would like to thank you for taking the time to give us great ratings especially when it comes to our airport shuttle, staff and location.We keep on improving and giving our best in providing good quality services. Again, thank you and hope that you stay with us again next time. Sincerely, The Management

Dear Ms. Normita, Greetings from Hotel Venezia! We would like to thank you for taking the time to write a review to our hotel. We are sorry if we were not able to meet your expectations with your stay with us. To be able to accommodate and provide the best quality services are our main objectives. Hope to see you again and be given a chance to make up for our shortcomings. Again, thank you very much!

Dear Sir/Ma'am, Greetings from Hotel Venezia! Thank you for taking the time to rate us based on your stay. We appreciate your effort to give us the feedbacks/reviews either positive or negative so that we can improve better when it comes to our services and our staff performances. Again, thank you for booking with us.

Dear Ms. Leslie, Greetings from Hotel Venezia! We thank you for taking the time to write us regarding your stay in our property. We regret that we failed to meet your expectations with our services. Please accept our sincere apology for the inconvenience that you've experienced during your stay with us. We did not intend to spoil your stay and regret that we were not able to make it up to you as soon as possible. Again, please accept our deepest apology for what happened and, our most profound gratitude for your kind understanding. Sincerely, The Management

Dear Sir/Ma'am, Greetings from Hotel Venezia! We are pleased that we were able to meet your expectations when it comes to our staff and services. We will continue to be competitive and be the most accommodating hotel here in Legazpi. Once again, thank you for your great review :) Abby Buiza FO Supervisor

Dear Ms. Maria, Greetings from Hotel Venezia! Thank you for giving us a high rating based on your stay. We do appreciate the positive feedback you have given us. We hope to see you again on your next visit. Thank you once again!

Dear Mr. Lorcan, Greetings from Hotel Venezia! Thank you for giving us a high rating based on your stay. We do appreciate the positive feedback you have given us. We hope to see you again on your next visit. Thank you once again!

Dear Sir/Ma'am, Greetings from Hotel Venezia! We would like to extend our heartfelt gratitude for the positive feed backs you have given to our hotel especially to our services and the staff. Rest assured that we will keep on doing our very best to provide the customer's satisfaction in every aspects of our services. Hope to see you again on your next visit here in Legazpi. Thank you very much!

Dear Sir/ Ma'am, Good day! On behalf of Hotel Venezia, we would like to thank you for taking the time to write a review on our property. We apologize if we were not able to provide you with your request regarding your bed preference. The number of our rooms with two single beds/2 twins are only few and these are always subject to availability upon booking. For the airport transfer upon your check out, we are deeply sorry for what happened. We will ensure that this won't happen again. We hope that we will see you again and will be given a chance to make it up to you on your next visit. Thank you very much.

Dear Ms. Diana, Greetings from Hotel Venezia! We would like to thank you for taking a time to write a review on our property. We are pleased that we were able to meet your expectation from the airport transfers and the staff of the hotel. We hope to see you again soon. Thank you very much! Abegail Buiza FO Supervisor

Dear Ms. Marilou, Greetings from Hotel Venezia! We would like to thank you for taking the time to write a review of our property. Making our guests feel at home and comfortable by giving them our best products and services is our main priority, however, based from your experience we failed to meet our goal. Please accept our sincerest apology for the inconvenience that you’ve experienced during your stay with us. We did not intend to spoil your vacation and regret that we’re not able to make it up to you as soon as possible. Thank you very much. Abegail Buiza

Dear Guest, Greetings from Hotel Venezia. Thank you very much for your review regarding our hotel facilities and services. Rest assured that we will keep on improving ,as we try our best to give and exceed the quality customer service that our guests so deserve. Thank you once again. Best Regards, Abegail C. Buiza Front Office Supervisor

Dear Mr. Antone, Warm greetings from Hotel Venezia! Thank you for taking the time to write a review of our property. We greatly appreciate and value your comments regarding your stay. We are pleased to know that our staff were able to meet your expectation of their service. Making our guests feel welcome and comfortable by giving them our best products and services is our main priority, however, based from your experience, we need to work more on the maintenance of our room and departure time of our shuttle service. Please accept our sincere apology for the inconvenience that you’ve experienced during your short stay with us, but hope you will still choose Hotel Venezia to be your residence on your next stay. Again, thank you for your review, and hope to be of service to you again soon!

Thank you for your kind review regarding our property! Hope to welcome you again in your future travel to Legazpi City.

Dear Sir/Ma’am, On behalf of Hotel Venezia, we wish to thank you for taking the time to write your review of our property. We are sorry about the broken shower door in your room. We hope that we were able to do something about this shortcoming during your stay. We are currently working on improving our facilities, as we try our best to give and exceed the quality customer service that our guests so deserve. Thank you once again. Best Regards, Abegail C. Buiza Front Office Supervisor

Dear Mr. Gabriel, On behalf of Hotel Venezia, we wish to thank you for taking the time to write your review of our property. We are pleased that you find our staff helpful and assisting to your needs during your stay. However, we are sorry about the hot water condition in your room. We do have hot water in the hotel and it is centralized. We are already working on improving our hot water facility in the rooms. We apologize for this shortcoming. Thank you once again. Best Regards, Abegail C. Buiza Front Office Supervisor

Thank you for your review of our property. Hope to see you again soon!

Dear Sir/Ma'am, Greetings from Hotel Venezia. Thank you for your positive feedback regarding our complimentary airport transfers. We hope that you enjoyed your stay with us and see you again in your next visit. Thank you very much. Abegail Buiza FO Supervisor

Dear Sir, Greetings from Hotel Venezia! Thank you for taking the time to write your review on our property. We apologize if we were not able to meet your expectation with the hotel especially regarding our laundry service. We hope that you can give us a chance to make it up to you if given a chance that you will be returning back to Legazpi City. Again, thank you very much. Abegail Buiza FO Supervisor

Dear Ms. Marilou, Greetings! Thank you for your review. We hope to see you again at Hotel Venezia soon! Regards, Abegail Buiza Front Office Supervisor

Dear Sir Ed, Good day! On behalf of Hotel Venezia, we wish to thank you for taking the time to write your review of our property. We really appreciate and value your comments regarding our services, as we try our best to give and exceed the quality customer service that our guests so deserve. We are sorry if we were not able to meet or exceed your expectations during your stay with us. We hope to make it up to you on your next visit in Legazpi City if given a chance. Thank you once again. Best Regards, Abegail C. Buiza Front Office Supervisor

Dear Sir/Ma'am, Good day! On behalf of Hotel Venezia, we wish to thank you for taking the time to write your review of our property. We really appreciate and value your comments regarding our services, as we try our best to give and exceed the quality customer service that our guests so deserve. Thank you once again and we hope to be of service to you on your next visit to Legazpi City! Best Regards, Abegail C. Buiza Front Office Supervisor

Dear Sir Rodney, Good day! On behalf of Hotel Venezia, we wish to thank you for taking the time to write your review of our property. We really appreciate and value your comments regarding our services. We are sorry if we were not able to exceed or meet your expectations with our services. We will make it up to you if given a chance that you will come back here in Legazpi City. Thank you once again. Best Regards, Abegail C. Buiza Front Office Supervisor

Dear Mr.Mark, On behalf of Hotel Venezia, we wish to thank you for taking the time to write your review of our property. We really appreciate and value your positive comments regarding our commendable personal and attentive service, as we try our best to give and exceed the quality customer service that our guests so deserve. Thank you once again and we hope to be of service to you on your next visit to Legazpi City! Best Regards, Abegail C. Buiza Front Office Supervisor

Dear Ms. Catherine, On behalf of Hotel Venezia, we wish to thank you for taking the time to write your review of our property. We really appreciate and value your positive comments regarding our commendable personal and attentive service, as we try our best to give and exceed the quality customer service that our guests so deserve. Thank you once again and we hope to be of service to you on your next visit to Legazpi City! Best Regards, Abegail C. Buiza Front Office Supervisor

Dear Mr.Tor, On behalf of Hotel Venezia, we wish to thank you for taking the time to write your review of our property. We really appreciate and value your positive comments regarding our commendable personal and attentive service, from the comfortability of our room and bed to our selection of food, as we try our best to give and exceed the quality customer service that our guests so deserve. Thank you once again and we hope to be of service to you on your next visit to Legazpi City! Best Regards, Abegail C. Buiza Front Office Supervisor

Dear Sir, On behalf of Hotel Venezia, we wish to thank you for taking the time to write your review of our property. We really appreciate and value your comments regarding our services, as we try our best to give and exceed the quality customer service that our guests so deserve. We apologize if you were unsatisfied with your room.The hotel is having renovations in some areas and rest assured that all the rooms will be updated the soonest.We are pleased that you find our staff friendly and this is always our priority to make our guest feels comfortable and happy with their stay. We are sorry for the water pressures and slow wifi signal. Our IT and maintenance are just a call away, just dial "0" in the reception for assistance. Thank you once again and we hope to be of service to you on your next visit to Legazpi City! Best Regards, Abegail C. Buiza Front Office Supervisor

Dear Mr.Paul, On behalf of Hotel Venezia, we wish to thank you for taking the time to write your review of our property. We really appreciate and value your positive comments regarding our commendable personal and attentive service,as we try our best to give and exceed the quality customer service that our guests so deserve. We apologize if you were not pleased about the taste of our breads during breakfast.Next time,we will ensure that you will be served with an unsugared toast/bread that you like. Thank you once again and we hope to be of service to you on your next visit to Legazpi City! Best Regards, Abegail C. Buiza Front Office Supervisor