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Opiniones de Best Western Plus Inn at Hunt Ridge

2.5 out of 5
Best Western Plus Inn at Hunt Ridge
25 Willow Springs Road, Lexington, VA

Opiniones

8.4

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 478 de 1000 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 309 de 1000 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 134 de 1000 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 50 de 1000 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 29 de 1000 opiniones" "

8.4/10

Limpieza

8.8/10

Servicio y personal

8.2/10

Servicios

8.2/10

Condiciones de la propiedad

7.6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Edna, West Virginia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Super! Excellent breakfast, big and confortable rooms, clean, good service
Se hospedó 1 noche en octubre de 2018
Respuesta de Jonathan, el 5 nov. 2018
Thank you for your kind words. We strive to offer the best stay possible and we are so happy you stayed with us.

8/10 Bueno

Christina

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de GM, el 4 abr. 2024
Thank you for letting us know about your stay and we hope to see you again soon.

10/10 Excelente

Stanley

Viaje familiar
Le gustó: Servicios
Clean and quiet
Se hospedó 2 noches en marzo de 2024
Respuesta de GM, el 4 abr. 2024
Thank you Stanley for letting us know about your time with us. Our staff works hard to ensure a great stay for our guests. We are happy you enjoyed your stay.

10/10 Excelente

Joy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It's very near interstate but only 5 minutes from historic downtown Lexington
Se hospedó 1 noche en marzo de 2024
Respuesta de GM, el 4 abr. 2024
Joy thank you for taking the time to let us know about your stay with us. We hope you are in the area again soon.

10/10 Excelente

Mike

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great hotel
Se hospedó 1 noche en marzo de 2024
Respuesta de GM, el 4 abr. 2024
Mike thank you for such a great review. We hope to see you again soon.

10/10 Excelente

Katherine

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de GM, el 4 mar. 2024
Thank you for letting us know about your stay. We are happy you enjoyed your time with us and hope to see you again soon.

10/10 Excelente

Lisa

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 4 noches en febrero de 2024
Respuesta de GM, el 4 mar. 2024
Thank you for letting us know about your stay. We are happy you enjoyed your time with us and hope to see you again soon.

4/10 Malo

Jamie

Viaje familiar
No le gustó: Servicio y personal y condiciones de la propiedad
Pool was closed. Dining hard to find. Property needs to be updated.
Se hospedó 1 noche en enero de 2024
Respuesta de Khia, el 15 feb. 2024
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive, when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

10/10 Excelente

Kenny

Le gustó: Condiciones de la propiedad
Very nice
Se hospedó 1 noche en enero de 2024
Respuesta de GM, el 4 mar. 2024
Thank you for letting us know about your stay. We are happy you enjoyed your time with us and hope to see you again soon.

6/10 Aceptable

Cally

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de GM, el 4 mar. 2024
Thank you for taking the time to provide feedback. We hope to see you again soon.

4/10 Malo

Craig

Viaje familiar
No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Not worth the price
We paid more than another hotel close by because it had 8.4, but the mattress was terrible (felt spring) and the pillows are so small. The sofa bed was not great either. Service was nice at night. Breakfast at 7AM is way too late.
Se hospedó 1 noche en enero de 2024
Respuesta de GM, el 4 mar. 2024
Thank you for letting us know about your stay. We are sorry you didn't enjoy your stay. Breakfast hours are mandated by Best Western. We hope you will stay with us again.

10/10 Excelente

Katrina

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice property. Breakfast was actually very delicious!
Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Elise

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Se hospedó 2 noches en noviembre de 2023

10/10 Excelente

Kenneth

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Wonderful staff.
Se hospedó 1 noche en noviembre de 2023

8/10 Bueno

Paullett

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en noviembre de 2023

8/10 Bueno

Cliente verificado

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios
Closest hotel to Virginia Horse Center. They know it's for equestrians. Hot breakfast is basic but nice to have. Pool helps for kids. Staff are the NICEST PEOPLE YOU WILL EVER MEET. Several have worked there for years, and they all genuinely appear to be a family. I heard the manager tell a breakfast attendant she loved her after checking in. I heard a hispanic employee teaching his sweet co-workers how to speak Spanish. It's become a home away from home for us at Virginia Horse Center shows for our daughter. With that being said, it needs a little love. The key card system doesn't work. We had to get our keys remade every. single. time. we got back - and we had two rooms with the same issue. Please lordy help this loyal, wonderful employees with a new card system. The finishes need a little love, and the electrical outlets in the bathrooms are frankly terrifying. They need replaced. The hotel was VERY clean and maintained as well as it could be with it's age. Cheers! We'll be back.
Se hospedó 4 noches en noviembre de 2023

10/10 Excelente

Christopher

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
.
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Emmy

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent staff, room, and breakfast! Thank you
Se hospedó 2 noches en noviembre de 2023

6/10 Aceptable

Susan

Viaje familiar
Le gustó: Servicio y personal
Convenient but more sound proofing would be an improvement. Coffee/hot cocoa bar and free breakfast was a Plus. Everyone was amazed at the ‘no touch’ pancake maker too!
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Brenda

Viaje familiar
Se hospedó 1 noche en noviembre de 2023

8/10 Bueno

Gilda, EAST GREENBUSH

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en noviembre de 2023

8/10 Bueno

Karla

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Smelled musty not sure if that was due to bring a dog friendly hotel
Se hospedó 1 noche en octubre de 2023

6/10 Aceptable

MARC, Lasalle

Le gustó: Limpieza
No le gustó: Servicio y personal
Bad reception.
Se hospedó 1 noche en octubre de 2023
Respuesta de GM, el 10 oct. 2023
Thank you for providing feedback on your recent stay with us. We are sorry you did not enjoy your time with us. We hope you will give us another opportunity to host you.

6/10 Aceptable

Katie

Viaje familiar
Le gustó: Servicio y personal
it had a descent breakfast
Se hospedó 3 noches en octubre de 2023
Respuesta de GM, el 10 oct. 2023
Thank you for letting us know about your recent stay with us. We are happy you enjoyed your time with us. We appreciate your business and we hope you will give us another opportunity to host you.

10/10 Excelente

Monica

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Favorite hotel in this area!
This is the second time we stayed at this hotel. We love it. We will stay here every time we visit the area. Love it!! Great location and safe.
Se hospedó 1 noche en octubre de 2023

4/10 Malo

Laura

Se hospedó 1 noche en octubre de 2023
Respuesta de GM, el 10 oct. 2023
Thank you for your feedback for your recent stay with us. We hope to see you again soon.

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
this place sucks
our entire room was filled with black mold. the smell was so overwhelming and when we told the front desk that we were not going to stay the night because of it, they brushed it off as if they hear it all the time. the place probably should be condemned because its a major health hazard to subject people to that.
Se hospedó 1 noche en septiembre de 2023
Respuesta de GM, el 10 oct. 2023
We have no rooms with mold. Since you posted an anonymous review there is no way to know that you had an interaction with our hotel or staff. An accusation of this severity you would warrant providing your information as we could address it. However since you did not this is not an legitimate complaint.

4/10 Malo

Kathryn

Viaje en pareja
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
There are many other options in the area… choose a different one.
Se hospedó 1 noche en septiembre de 2023
Respuesta de GM, el 10 oct. 2023
Thank you for providing feedback on your recent stay with us. We are sorry you did not enjoy your time with us. We hope you will give us another opportunity to host you.

10/10 Excelente

Kathleen, College Station

Se hospedó 1 noche en septiembre de 2023

8/10 Bueno

Jacob

Se hospedó 1 noche en septiembre de 2023

6/10 Aceptable

Martin

Viaje de negocios
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Only as a last resort
I don’t know if the their vacuums were broken during our stay but it didn’t seem the hallways were touched while we were there. The sink clogged in the bathroom clogged to the point we had to wash our hands with the tub faucet. When I mentioned it to the front desk they were apathetic acting like I was trying to get a some refund or compensation. The last thing I wanted because I just to leave. The place is just sloppy. That is the best way to describe it.
Se hospedó 3 noches en septiembre de 2023
Respuesta de GM, el 10 oct. 2023
Thank you for providing feedback on your recent stay with us. We are sorry you did not enjoy your time with us. We hope you will give us another opportunity to host you.

8/10 Bueno

Sarah

Le gustó: Limpieza y comodidad de las habitaciones
No le gustó: Condiciones de la propiedad
Not what I expected from BWP
The Inn is fairly tired in appearance relative to the interior spaces. My prior experience with BWP has been very up-to-date and modern, so this was somewhat disappointing. The desk and breakfast staff were very nice. Breakfast selections were disappointing for the two nights we spent: Western omlettes (can't do peppers) and biscuits and gravy. A regular scrambled egg option would have been nice. Coffee in the rooms was great, but the coffee in the breakfast area was not good at all. The beds were comfortable, and the Inn was nice and quiet. We had a balcony, which was great! I am so over the lack of daily room touch-ups "due to covid." Towels were okay for 2 nights, but I had to go to the front desk to ask for coffee for the second morning.
Se hospedó 2 noches en septiembre de 2023
Respuesta de GM, el 10 oct. 2023
Thank you for letting us know about your recent stay with us. We are happy you enjoyed your time with us. We appreciate your business and we hope you will give us another opportunity to host you.

10/10 Excelente

Min

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en septiembre de 2023
Respuesta de GM, el 10 oct. 2023
Thank you for letting us know about your recent stay with us. We are happy you enjoyed your time with us. We appreciate your business and we hope you will give us another opportunity to host you.

10/10 Excelente

HARRY

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Property and personnel were excellent
Se hospedó 1 noche en septiembre de 2023
Respuesta de GM, el 10 oct. 2023
Thank you for letting us know about your recent stay with us. We are happy you enjoyed your time with us. We appreciate your business and we hope you will give us another opportunity to host you.

8/10 Bueno

Robert

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Decent hotel - good value for the cost
Room was clean and comfortable, complimentary breakfast was decent and all of the staff we met was friendly and willing to help. Our ONLY complaint was the pool was not well maintained (a light was hanging out of its opening in the pool) and it looked like it had been a little bit since the last time it was vacuumed. Decent value for the money, plenty of parking and the AC worked (I’ve traveled a lot lately and this is the first hotel out of 7 that had AC in the room that got down to below 74).
Se hospedó 2 noches en septiembre de 2023
Respuesta de GM, el 10 oct. 2023
Thank you for letting us know about your recent stay with us. We are happy you enjoyed your time with us. We appreciate your business and we hope you will give us another opportunity to host you.

10/10 Excelente

Jocelyn

Viaje en pareja, Viaje con mascota
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Cleanlines is outstanding. The place is quite there is only one minor problem about the door it need a little bit of repair. Aside from that I didn’t see anything.
Se hospedó 1 noche en septiembre de 2023
Respuesta de GM, el 6 sept. 2023
Thank you for letting us know about your recent stay with us. We are so happy that you had a great visit. We hope to see you again soon.

10/10 Excelente

Martin

Se hospedó 1 noche en septiembre de 2023
Respuesta de GM, el 10 oct. 2023
Thank you for letting us know about your recent stay with us. We are happy you enjoyed your time with us. We appreciate your business and we hope you will give us another opportunity to host you.

8/10 Bueno

Aaron

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en agosto de 2023
Respuesta de GM, el 6 sept. 2023
Thank you for letting us know about your recent stay with us. We are so happy that you had a great visit. We hope to see you again soon.

4/10 Malo

Dave

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en agosto de 2023
Respuesta de GM, el 10 oct. 2023
Thank you for providing feedback on your recent stay with us. We are sorry you did not enjoy your time with us. We hope you will give us another opportunity to host you.

8/10 Bueno

brett

Le gustó: Servicios y condiciones de la propiedad
I like the historical architecture of the property and the cleanliness of the rooms. The continental breakfast was really good as well and it surprised me. The rooms do lack some ventilation but the AC units work very well. It does seem a little humid when it’s more humid outside.
Se hospedó 2 noches en agosto de 2023
Respuesta de GM, el 6 sept. 2023
Thank you for letting us know about your recent stay with us. We are so happy that you had a great visit. We hope to see you again soon.

6/10 Aceptable

Jeanne

The price was not worth the stay.
Se hospedó 1 noche en agosto de 2023
Respuesta de GM, el 10 oct. 2023
Thank you for letting us know about your recent stay with us.

10/10 Excelente

Karen

Se hospedó 1 noche en agosto de 2023
Respuesta de GM, el 10 oct. 2023
Thank you for letting us know about your recent stay with us. We are happy you enjoyed your time with us. We appreciate your business and we hope you will give us another opportunity to host you.

8/10 Bueno

Richard

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios
Nice property. A little long in the tooth….older but clean.
Respuesta de GM, el 10 oct. 2023
Thank you for letting us know about your recent stay with us. We are happy you enjoyed your time with us. We appreciate your business and we hope you will give us another opportunity to host you.

10/10 Excelente

Janene

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very clean, well kept. Helpful front desk staff, very kind. Great quality for a great price!
Se hospedó 1 noche en agosto de 2023
Respuesta de GM, el 6 sept. 2023
Thank you for letting us know about your recent stay with us. We are so happy that you had a great visit. We hope to see you again soon.

10/10 Excelente

Barbara

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The. check in was efficient and provided helpful information that we needed. The room was updated, clean, quiet. The breakfast provided a lot of choices. During our evening, our car broke down and had to be towed to a repair shop. The guest services manager drove us to get our car. That is service above any expe. We will return on our next trip through Lexington.
Se hospedó 1 noche en agosto de 2023
Respuesta de GM, el 6 sept. 2023
Thank you for letting us know about your recent stay with us. We are so happy that you had a great visit. We hope to see you again soon.

10/10 Excelente

Sue

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en agosto de 2023
Respuesta de GM, el 10 oct. 2023
Thank you for letting us know about your recent stay with us. We are happy you enjoyed your time with us. We appreciate your business and we hope you will give us another opportunity to host you.

10/10 Excelente

Kristin

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everyone was wonderful!
Se hospedó 2 noches en agosto de 2023
Respuesta de GM, el 6 sept. 2023
Thank you for letting us know about your recent stay with us. We are so happy that you had a great visit. We hope to see you again soon.

10/10 Excelente

Doran

Se hospedó 1 noche en agosto de 2023
Respuesta de GM, el 6 sept. 2023
Thank you for letting us know about your recent stay with us. We are so happy that you had a great visit. We hope to see you again soon.

10/10 Excelente

Michael

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Well worth it!!! Dog friendly
Staff was virtuous and fantastic! Great place to stay. Very dog friendly!!!
Se hospedó 1 noche en agosto de 2023
Respuesta de GM, el 6 sept. 2023
Thank you for letting us know about your recent stay with us. We are so happy that you had a great visit. We hope to see you again soon.

10/10 Excelente

Tammy

Se hospedó 1 noche en julio de 2023
Respuesta de GM, el 6 sept. 2023
Thank you for letting us know about your recent stay with us. We are so happy that you had a great visit. We hope to see you again soon.