Vista desde la propiedad

Opiniones de Apex City of London Hotel

4 out of 5
Apex City of London Hotel
1 Seething Lane, London, England

Opiniones

9.4

Excepcional

Puntuación de 10, es decir, Excelente. Basada en 746 de 1008 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 192 de 1008 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 36 de 1008 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 7 de 1008 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 27 de 1008 opiniones" "

9.6/10

Limpieza

9.4/10

Servicio y personal

9.2/10

Servicios

9.4/10

Condiciones de la propiedad

9.0/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Anna Casademont

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 5 noches en diciembre de 2023
Respuesta de Giovanni Lago , el 14 feb. 2024
Dear Anna,Thank you for choosing Apex City of London Hotel.We are delighted you enjoyed your stay and thank you again for choosing us as your home in London.We do take great pride in working towards ensuring that we create memorable experiences which our guests will want to share. Customer service is at the heart of all we do. Thank you for sharing your experience and we hope that we can welcome you back very soon.Warmest Regards,Giovanni LagoDuty Manager

10/10 Excelente

David

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente, 100% recomendable
Muy buen hotel, muy bien situado para pasar unos días en la ciudad. Se descansa bien, muy buen servicio, personal amable y tiene Buenos restaurant es y una parada de metro al lado.
Se hospedó 3 noches en diciembre de 2023
Respuesta de Istvan, el 30 dic. 2023
Dear David,Thank you for taking the time to share your feedback with us. We're thrilled to hear that you enjoyed your stay at our hotel. It's our goal to provide a comfortable and memorable experience for all our guests, and we're pleased to know that we met your expectations.We appreciate your kind words, and we're glad that our team could contribute to making your stay enjoyable. Your feedback is valuable to us as we continuously strive to enhance our services.We look forward to welcoming you back in the future for another wonderful stay.Best regards,Apex Hotels Management

10/10 Excelente

Jose

Viaje en pareja, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Muy buena un poco pequeña las habitaciones pero si 👍 se recomienda
Se hospedó 3 noches en diciembre de 2023
Respuesta de KS, el 3 ene. 2024
Dear guest, We are delighted to hear that you had a great stay. It is always encouraging to hear positive feedback .Kind regards, Khaleel - Night manager.

10/10 Excelente

Pedro Almorza

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Perfect Hotel, an increadible team that is helping you all the time in order you to have the best experience. Jose and Giovanni, 10/10
Se hospedó 3 noches en diciembre de 2023
Respuesta de Vladimir D, el 25 dic. 2023
Dear Pedro Almorza,Thank you for your positive comments. We are so glad to hear that you enjoyed your stay with us! We hope your next stay is just around the corner.Kind regards,Vladimir DudaklievNight Manager

10/10 Excelente

Ana Maria

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Ubicacion inigualable a unos metros del subway y de london tower. El hotel muy bonito y la habitacion elegante y espaciosa
Respuesta de ks, el 13 feb. 2024
Dear Ana Maria, We are delighted to hear that you loved our location, hotel, and room. Thank you for choosing to stay with us and for sharing your wonderful feedback. We strive to provide our guests with the best possible experience and we are happy to know that we met your expectations. We look forward to welcoming you back soon! Best Regards, Khaleel - Night manager.

10/10 Excelente

Silvia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en noviembre de 2023
Respuesta de Istvan, el 28 nov. 2023
Dear Silvia,Thank you for your outstanding 5 out of 5 rating! We're delighted to hear that you had a wonderful experience at our hotel. Your feedback is immensely appreciated, and it motivates our team to continue delivering top-notch service. We can't wait to welcome you back for another exceptional stay.Best regards,Apex City of London Management

10/10 Excelente

Francisco Lavat

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good
Se hospedó 3 noches en septiembre de 2023
Respuesta de Audrey, el 19 sept. 2023
Thank you for choosing Apex City of London Hotel, we are grateful to hear your kind words and for your 5-star rating.Providing you every aspect of luxury and service into this chic and stylish 4 star Hotel is the dedication and passion that Apex City of London Hotel was proud to deliver you by the hand of talented team member that strive into excellent guest services.Sleek, stylish, and perfect for sightseeing this Hotel is surrounded by some of London’s most famous landmarks to elevate your London experience.We look forward to create just for you many more memorable guest stay experiences at Apex City of London Hotel.Kind regards,Audrey Badji - Apex City of London Hotel

10/10 Excelente

Adriana

Viaje en grupo, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great location and great service
Se hospedó 2 noches en agosto de 2023
Respuesta de KS, el 23 ago. 2023
Dear Adriana,thank you for choosing Apex City of London Hotel, we sincerely appreciate you taking the time to share a great feedback for our Hotel .We sincerely look forward to your next stay in our Hotel in order to tailor you a more memorable guest stay experience at Apex City of London Hotel. Kind regards, Khaleel -Night Manager.

8/10 Bueno

Andrés

Se hospedó 4 noches en agosto de 2023
Respuesta de KS, el 9 sept. 2023
Dear Andres, Thank you for choosing Apex City of London Hotel, we sincerely appreciate you taking the time to share a great feedback for our Hotel .We sincerely look forward to your next stay in our Hotel in order to tailor you a more memorable guest stay experience at Apex City of London Hotel. Kind regards, Khaleel -Night Manager.

10/10 Excelente

Carlos

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff is amazing.
Se hospedó 2 noches en agosto de 2023
Respuesta de KS, el 23 ago. 2023
Dear Carlos,thank you for choosing Apex City of London Hotel, we sincerely appreciate you taking the time to share a great feedback for our Hotel .We sincerely look forward to your next stay in our Hotel in order to tailor you a more memorable guest stay experience at Apex City of London Hotel. Kind regards, Khaleel -Night Manager.

10/10 Excelente

Mariano

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
An overall great experience!
Se hospedó 4 noches en julio de 2023
Respuesta de Audrey, el 30 jul. 2023
Thank you for choosing Apex City of London Hotel and thank you for taking the time to leave an excellent feedback about our Hotel and services.We were gald to welcome you into the fabulously chic four stars Hotel Apex City of London which provides comfort and convenience with style the property is perfectly positioned centrally in the city of London to give you easy access to some of the best tourist spots in the world.We are proud that the hard work of our dedicated team members made the difference while staying with us since you can trust we strive to offer to each of our guests memorable and unique guest stay experiences.Please find yourself once more indulging in hotel heaven in the remarkably chic and ever so unique 4 stars Hotel Apex City of London.We look forward to your next city break adventure in our Hotel.Kind regards,Audrey Badji - Apex City of London Hotel

10/10 Excelente

Andres

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 5 noches en junio de 2023
Respuesta de khaleel, el 6 jul. 2023
Dear Andres, Thank you for choosing Apex City of London Hotel, we sincerely appreciate you taking the time to share a great feedback for our Hotel .We sincerely look forward to your next stay in our Hotel in order to tailor you a more memorable guest stay experience at Apex City of London Hotel. Kind regards, Khaleel -Night Manager.

10/10 Excelente

Gladys Raquel Pérez

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excelente opción para hospedarse, con un metro cercano, super limpio, el personal muy amable y con un desayuno muy bueno!!! Las habitaciones super acogedoras y limpias. Definitamente lo recomiendo y regresaremos sin dudas.
Se hospedó 3 noches en marzo de 2023
Respuesta de Audrey, el 28 mar. 2023
Thank you for choosing Apex City of London Hotel and thank you so much for taking the time to share your feedback at Apex City of London Hotel.Mesmerising our guests with the superb location of our 4-star city centre Hotel and landmarks of London most famous sights is the great first impression we like to deliver until the end of their stay .And of course all made possible by our valuable staff member which offers a remarkable work and an outstanding quality of service for memorable guest stay experiences.We would like of course to invite you back at Apex City of London Hotel for more comfortable and memorable staycation.Kind regards,Audrey Badji - Apex City of London Hotel

10/10 Excelente

Javier

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 5 noches en diciembre de 2022
Respuesta de Vicente, el 10 ene. 2023
Dear Javier, Thank you for your valuable feedback! You’re most welcome to visit again. Kind regards, Vicente - Duty Manager

10/10 Excelente

ana cecilia herrera

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excelente ubicación, atención, diseño
Respuesta de Nikolay P, el 9 ene. 2023
Dear Anna,Thank you for choosing Apex City of London Hotel during your recent travel and thank you for taking the time to share your feedback with us.We are thrilled to know that your had an excellent stay with us and that the location of our hotel was ideal for your travel.We hope the next time you are in town to have another chance to welcome you back.Kind regards,Nikolay

10/10 Excelente

Edgar

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Gran Hotel
Hotel super centrico a 300 metros Tower Hill, el personal super servicial, la personsa de recepcion(Jake) muy educado y nos apoyo en todas las dudas que teniamos, si pueden tomar el desayuno haganlo muy bueno, la proxima ves que viaje a Londres seguro regresare, un gran hotel y personal.
Se hospedó 3 noches en noviembre de 2022
Respuesta de Vladimir Dudakliev (Cluster Night Manager), el 18 nov. 2022
Dear Edgar,Gracias por sus amables palabras.Atentamente,Vladimir Dudakliev

10/10 Excelente

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
UBICACION y LIMPIEZA. Tambien LA HABITACION ERA MUY COMFORTABLE
Se hospedó 2 noches en enero de 2020
Respuesta de CT, el 5 feb. 2020
Dear guest, Thank you for taking the time to review Apex City of London Hotel. It’s always a pleasure to receive positive guest feedback and we are delighted that you enjoyed your stay with us. Thank you again for your review and we hope to see you again soon! Kind regards, Carla Troja Duty Manager

10/10 Excelente

Lorena, Madrid

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Me gustó especialmente la limpieza de la habitación. Baño moderno. La ducha era una maravilla. Muy bien situado
Se hospedó 2 noches en enero de 2020
Respuesta de KGlobyte, el 27 ene. 2020
Dear Lorena, Thank you for taking the time to review Apex City of London Hotel. It’s always a pleasure to receive positive guest feedback and we are delighted that you enjoyed your stay with us. Thank you again for your review and we hope to see you again soon! Kind regards, Kristina Globyte Duty Manager

8/10 Bueno

Paul

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The location was amazing. The room was small and there were not a lot of amenities.
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Babak

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean hotel, easy access to subway
Se hospedó 2 noches en abril de 2024
Respuesta de Audrey, el 15 abr. 2024
Thank you for choosing Apex City of London, we sincerely value your feedback and the excellent score your share about your guest stay experience in our Hotel.We were pleased to welcome into the chic and stylish 4 star Hotel Apex City of London which is remarkably well located in the city centre of the lively city of London for you to enjoy the hustle and bustle of the capital.Offering endless home comfort our luxurious and comfortable bedrooms are perfect for our guests for them to unwind and relax and step into one of the world’s most iconic and exciting city. The Hotel is surrounded by some of London’s most famous landmarks just minutes from Tower of London and within walking distance to St Paul’s Cathedral and The Shard for you to discover the true magic of London and enjoy some great dining in the Lampery restaurant Seething Lane serving up delicious dishes, light bites, and classic cocktails, all day long for you to enjoy luxury in every aspect.On this note we look forward to offer you many more memorable guest stay experiences at Apex City of London Hotel.Kind regards,Audrey Badji - Apex City of London Hotel

10/10 Excelente

Rattan

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very good property. It is new and very carefully deaigned for family with small kids.
Se hospedó 4 noches en marzo de 2024
Respuesta de Giovanni , el 12 abr. 2024
Dear Rattan,Thank you for choosing Apex City of London Hotel.We are delighted you enjoyed your stay and thank you again for choosing us as your home in London.We do take great pride in working towards ensuring that we create memorable experiences which our guests will want to share. Customer service is at the heart of all we do. Thank you for sharing your experience and we hope that we can welcome you back very soon.Warmest Regards,Giovanni Lago Duty Manager

10/10 Excelente

Priyanka

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great service! Had a wonderful experience
Se hospedó 5 noches en marzo de 2024
Respuesta de Giovanni , el 12 abr. 2024
Dear Priyanka,Thank you for choosing Apex City of London Hotel.We are delighted you enjoyed your stay and thank you again for choosing us as your home in London.We do take great pride in working towards ensuring that we create memorable experiences which our guests will want to share. Customer service is at the heart of all we do. Thank you for sharing your experience and we hope that we can welcome you back very soon.Warmest Regards,Giovanni Lago Duty Manager

8/10 Bueno

Florian Christian

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 4 noches en marzo de 2024
Respuesta de Giovanni , el 12 abr. 2024
Dear Florian,Thank you for choosing Apex City of London Hotel.We are delighted you enjoyed your stay and thank you again for choosing us as your home in London.We do take great pride in working towards ensuring that we create memorable experiences which our guests will want to share. Customer service is at the heart of all we do. Thank you for sharing your experience and we hope that we can welcome you back very soon.Warmest Regards,Giovanni Lago Duty Manager

10/10 Excelente

Karen

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The room was very clean and provided all the necessary amenities. In our room there was both a shower and a tub (separate) which was nice. The staff was very friendly and helpful. The hotel is close to London Tower and many other attractions - all within walking distance.
Se hospedó 1 noche en abril de 2024
Respuesta de Istvan, el 11 abr. 2024
Dear Karen,Thank you for choosing Apex City of London hotel and your wonderful review! We're thrilled to hear you enjoyed your stay with us. Our team works hard to ensure every guest feels welcome and comfortable. We hope to welcome you back soon!Warm Regards,Istvan TothNight Manager.

6/10 Aceptable

Hing Hung

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good
Se hospedó 1 noche en abril de 2024
Respuesta de Istvan, el 11 abr. 2024
Dear Hing,Thank you for choosing Apex City of London hotel and your wonderful review! We're thrilled to hear you enjoyed your stay with us. Our team works hard to ensure every guest feels welcome and comfortable. We hope to welcome you back soon!Warm Regards,Istvan TothNight Manager.

10/10 Excelente

Hui Lin, Palm Coast

Le gustó: Limpieza, servicios, condiciones de la propiedad
The hotel was in a great location, it was very clean and great bathroom but the only disappointment was the coffee. There was no Nespresso machine but just instant coffee. The hotel was very helpful .
Se hospedó 1 noche en abril de 2024
Respuesta de Audrey, el 7 abr. 2024
Thank you for choosing Apex City of London and thanks for taking the time to leave a great reviews score for our Hotel.We take pride that this Hotel is perfectly positioned centrally in the city to give you easy access to some of the best tourist spots in the world. The Tower of London is just a six-minute walk from the unique and chic 4 star Hotel Apex City of London which is offering with excellence endless home comforts to our guests to relax and unwind.We are sorry to hear that the room you had on this occasion was not equipped with the Legendary and unique Nespresso machines.Indeed our higher rooms category types such as Deluxe rooms contains the Nespresso machines along with being complemented by loads of little luxuries.We would like to invite you on a next occasion to choose a Deluxe King size bedroom for a memorable guest stay experiences in the HotelOur Staff members are certainly the best part of the experience with dedication and hard work they are delivering the irresistibly chic touch of luxury of Apex brand standard and value with honesty.We value your feedback it helps us to improve the quality of our services and brings our commitment to you to another level in order to always tailor you remarkably memorable guest stay experiences.We look forward to your next visit at Apex City of London Hotel.Kind regards,Audrey Badji - Apex City of London Hotel

10/10 Excelente

Subin

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful quiet property in central london.
Se hospedó 5 noches en abril de 2024
Respuesta de Giovanni , el 6 abr. 2024
Dear Subin,Thank you for choosing Apex City of London Hotel.We are delighted you enjoyed your stay and thank you again for choosing us as your home in London.We do take great pride in working towards ensuring that we create memorable experiences which our guests will want to share. Customer service is at the heart of all we do. Thank you for sharing your experience and we hope that we can welcome you back very soon.Warmest Regards,Giovanni Lago Duty Manager

10/10 Excelente

Joseph, Billings

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Hotel was in a great location. Stuff was helpful
Se hospedó 1 noche en abril de 2024
Respuesta de Audrey, el 6 abr. 2024
Thank you for choosing Apex City of London Hotel we sincerely value your feedback and the excellent rating score you share with us about your guest stay experience in our Hotel.We were delighted to welcome into the remarkably unique and stylish 4 star Hotel Apex City of London indulging hotel heaven here and home to luxuriously well designed bedrooms that are meant for you to relax and enjoy the true magic of London.At Apex City of London Hotel you are just moment away from exciting discoveries since the Hotel is being surrounded by some of London’s most famous landmarks just minutes from Tower of London and within walking distance to St Paul’s Cathedral and The Shard. Ideal to elevate your London experience to the chicest destination restaurant in the area, The Lampery, Seething Lane is serving everything from beautiful breakfasts and exciting cocktails all day long to decadent dining to bring you the distinctive taste of luxury of Apex brand standard and values.On behalf of Apex City of London Hotel team we look forward to serve you many more memorable guest stay experiences.Kind regards,Audrey Badji - Apex City of London Hotel

10/10 Excelente

BaoXiang

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great location! easy access to restaurants, buses and subway and to some attractions. The staff are friendly but only one thing that was not perfect-I emailed the hotel on the day that I checked out for something I might left in my room but never got reply from the hotel.
Se hospedó 4 noches en marzo de 2024
Respuesta de Audrey, el 6 abr. 2024
Thank you for choosing Apex City of London Hotel and thank you for taking the time to leave a great feedback about your stay in the Hotel.In regards of your Lost item could please kindly send us back an email at : col.reception@apexhotels.co.ukWe will deal with your request as soon as we receive your email our sincere apologies for the delay in response we may have missed your email.London is the perfect city to see some of the world’s most famous sights and stay in one of the best Hotel Apex City of London fabulously chic four-star hotel that provides comfort and convenience with style.Perfectly placed in the heart of the City of London its surroundings offer an immersive trip to discover the true magic of London and is home to the chicest destination restaurant in the area, The Lampery, Seething Lane. Serving everything from beautiful breakfasts and exciting cocktails to decadent dining The Tower of London is just a six-minute walk from Apex City of London Hotel, St Paul’s Cathedral and the Shard moments from the ideal and chic city break escape and relax in our luxurious bedrooms that offer extra comforts by being complemented by loads of little luxuries.We have many more remarkably memorable guest stay experiences to make you enjoy at Apex City of London Hotel therefore see you soon again.Kind regards,Audrey Badji - Apex City of London Hotel

10/10 Excelente

Brittney

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good hotel check in process a little slow.
Se hospedó 2 noches en marzo de 2024
Respuesta de Audrey, el 6 abr. 2024
and distinctive 4 star star city centre Hotel Apex City of London into one of the world’s most iconic and exciting city.Our sincere apologie if the check in process on this occasion seemed to have been slow, you can trust that is an uncommon instance.We of course value your feedback that is a call for a more accurate attention to details to provide you on your next stay with an excellent guest service and a quicker check in process.This stylish property has a various ranges of luxurious bedrooms that offers perfectly endless home comforts complemented by loads of little luxuries suitable for a chic city break.We are serving good and honest food in the Lampery restaurant being situated on the historic Seething Lane, you will always find beautiful breakfasts and exciting cocktails to decadent dining and more to enjoy.Note that you are picture-moments away to discover the true magic of London the Hotel is surrounded by some of London’s most famous landmarks just minutes from Tower of London and within walking distance to St Paul’s Cathedral and The Shard.We are commited to create just for you on each of your stays a remarkably memorable guest stay experiences See you again at Apex City of London Hotel.Kind regards,Audrey Badji - Apex City of London Hotel

10/10 Excelente

Jan Henrik

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en abril de 2024
Respuesta de Giovanni , el 6 abr. 2024
Dear Jan Henrik,Thank you for choosing Apex City of London Hotel.We are delighted you enjoyed your stay and thank you again for choosing us as your home in London.We do take great pride in working towards ensuring that we create memorable experiences which our guests will want to share. Customer service is at the heart of all we do. Thank you for sharing your experience and we hope that we can welcome you back very soon.Warmest Regards,Giovanni Lago Duty Manager

8/10 Bueno

Jan von den

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 6 noches en marzo de 2024
Respuesta de Giovanni , el 6 abr. 2024
Dear Jan von den,Thank you for choosing Apex City of London Hotel.We are delighted you enjoyed your stay and thank you again for choosing us as your home in London.We do take great pride in working towards ensuring that we create memorable experiences which our guests will want to share. Customer service is at the heart of all we do. Thank you for sharing your experience and we hope that we can welcome you back very soon.Warmest Regards,Giovanni Lago Duty Manager

10/10 Excelente

William, Lakewood

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Wow, this place was amazing! As you exit the Tower Hill Metro Station, your breath is taken away walking out to a view of the Tower of London and Tower Bridge to the left. Apex is a short 5 minute walk as you walk down Trinity Square, pass the Trinity House, then make a right on Muscovy Street. Apex is directly behind the Four Season Hotel. Beautiful entry to Apex with the Lampery Restaurant to your left. You are politely greeted by Concierge. There is a lounge area your party can wait in, and lemon water and clean glasses available.
Se hospedó 2 noches en abril de 2024
Respuesta de Giovanni , el 5 abr. 2024
Dear William,Thank you for choosing Apex City of London Hotel.We are delighted you enjoyed your stay and thank you again for choosing us as your home in London.We do take great pride in working towards ensuring that we create memorable experiences which our guests will want to share. Customer service is at the heart of all we do. Thank you for sharing your experience and we hope that we can welcome you back very soon.Warmest Regards,Giovanni Lago Duty Manager

8/10 Bueno

Remigiusz

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I stayed in many hotels in that area and this one is probably one of the nicest and a good value for money. The breakfast was also really good. The only issue was the noise in the room. I think mine was located next to some karaoke bar and the walls were really thin.
Se hospedó 1 noche en marzo de 2024
Respuesta de Giovanni , el 5 abr. 2024
Dear Remigiusz,Thank you for choosing Apex City of London Hotel.We are delighted you enjoyed your stay and thank you again for choosing us as your home in London.We do take great pride in working towards ensuring that we create memorable experiences which our guests will want to share. Customer service is at the heart of all we do. Thank you for sharing your experience and we hope that we can welcome you back very soon.Warmest Regards,Giovanni Lago Duty Manager

10/10 Excelente

Gonzalo

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice and clean, great location
Se hospedó 2 noches en marzo de 2024
Respuesta de Giovanni , el 1 abr. 2024
Dear Gonzalo,Thank you for choosing Apex City of London Hotel.We are delighted you enjoyed your stay and thank you again for choosing us as your home in London.We do take great pride in working towards ensuring that we create memorable experiences which our guests will want to share. Customer service is at the heart of all we do. Thank you for sharing your experience and we hope that we can welcome you back very soon.Warmest Regards,Giovanni Lago Duty Manager

8/10 Bueno

Rebecca

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
The staff overnight didn't match the same standard of the staff during the day. A little tough to get information about late night room service and we had to actually go down to reception defeating the object of room service. The late night food menu was pretty dreadful. £13 for a pizza was fair enough but we had to wait for around 50 minutes and we're dished up a Chicago town pizza. That's not an exaggeration. It was a Chicago town frozen pizza. Also ordered a toastie which was cut up into four as if it were being served to a toddler and it cost £10. Aside from the food, the room was well presented and clean, the staff were kind and location was great. We would stay again but completely avoid the night menu.
Se hospedó 1 noche en marzo de 2024
Respuesta de Giovanni , el 1 abr. 2024
Dear Rebecca,Thank you for choosing Apex City of London Hotel.We are delighted you enjoyed your stay overall and thank you again for choosing us as your home in London.We do take great pride in working towards ensuring that we create memorable experiences which our guests will want to share. Customer service is at the heart of all we do. I would like to sincerely apologies regarding your experience with the night menu;Please, rest assure that your kind review will be taken in consideration and discussed thoroughly. Thank you for sharing your experience and we hope that we can welcome you back very soon.Warmest Regards,Giovanni Lago Duty Manager

10/10 Excelente

Marco

Se hospedó 3 noches en marzo de 2024
Respuesta de Jake, el 19 abr. 2024
Dear Marco,Thank you for choosing to stay with Apex Hotels. We're thrilled to hear that you've enjoyed your stay overall. We sincerely look forward to having the opportunity to welcome you back in the, hopefully not-so-distant, future.Best regards,JakeDuty Manager

10/10 Excelente

Kymberly

Se hospedó 2 noches en marzo de 2024
Respuesta de Audrey, el 17 abr. 2024
Thank you for choosing Apex City of London Hotel, we sincerely value your feedback and the excellent rating score you gave to our fabulously chic 4 star Hotel.Apex City of London Hotel is meant to make each of our guests enjoy luxury in every aspect, this property provides comfort and convenience with style. Proudly delivering you the best touches of Apex Hotels brand standard and values in regards of our bedrooms that were designed with a sleek, stylish eyes to elevate your London experience and enjoy feeling like you’re at home.Our talented staff member are dedicated to bring up the passion of Apex City of London Hotel about tailoring outstanting guest stay experiences.Please feel welcome back to stay in our Hotel on any occasion step once more into the distinctive and unique Apex City of London Hotel to experience the best of our luxury touches of warm welcome.See you again with our best regards,Audrey Badji - Apex City of London Hotel

8/10 Bueno

Chelsea

Se hospedó 1 noche en marzo de 2024
Respuesta de Audrey, el 14 abr. 2024
Thank you for choosing Apex City of London Hotel, we sincerely value your feedback and the great rating score you gave to our fabulously chic 4 star Hotel.Apex City of London Hotel is meant to make each of our guests enjoy luxury in every aspect, this property provides comfort and convenience with style. Proudly delivering you the best touches of Apex Hotels brand standard and values in regards of our bedrooms that were designed with a sleek, stylish eyes to elevate your London experience and enjoy feeling like you’re at home.Our talented staff member are dedicated to bring up the passion of Apex City of London Hotel about tailoring outstanting guest stay experiences.Please feel welcome back to stay in our Hotel on any occasion step once more into the distinctive and unique Apex City of London Hotel to experience the best of our luxury touches of warm welcome.See you again with our best regards,Audrey Badji - Apex City of London Hotel

10/10 Excelente

Mark, Fort Lauderdale

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice location and great staff
Se hospedó 5 noches en febrero de 2024
Respuesta de Audrey, el 20 mar. 2024
Thank you for choosing Apex City of London Hotel. First impressions matters we were absolutely delighted to welcome you in our Hotel we appreciate your feedback and take your reviews with a great consideration.You made an excellent choice with the irresistibly chic and ever so unique Apex City of London Hotel which is ideal and perfectly positioned centrally in the city to give you easy access to some of the best tourist spots in the world. The Tower of London is just a six-minute walk from the Hotel, St Paul’s Cathedral is a leisurely 12-minute stroll.Our staff member aimed to always deliver to all our guests a stylish and chic taste of Apex brand standard and value with dedication to make each their stays a unique and memorable experience we are proud to hear that they exceeded your expectations.Remember that we are being situated on the historic Seething Lane and have the Lampery restaurant which is serving up delicious dishes, light bites, and classic cocktails, all day long, for you to enjoy luxury in every aspect.We look forward to welcome you back at Apex City of London Hotel.Kind regards,Audrey Badji - Apex City of London Hotel

10/10 Excelente

Vicky

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Excellent service and perfect central location
Se hospedó 2 noches en marzo de 2024
Respuesta de Audrey, el 20 mar. 2024
Thank you for choosing Apex City of London Hotel, we sincerely appreciate the 5 star ratings score you have given to our services and Hotel.You were lively welcomed into the unique and stylish 4 star Hotel Apex City of London located into one of the world’s most iconic and exciting city.We are pleased to know that you've enjoyed your stay with us and that you could make the most of a great city break escape in our luxuriously comfortable bedrooms this Hotel is home to the chicest destination and is situated near St Paul’s Cathedral and Tower Bridge for you to always enjoy the true magic of the City of London.We look forward to your return at Apex City of London Hotel.Kind regards,Audrey Badji - Apex City of London Hotel

10/10 Excelente

Amanda, San Antonio

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
AMAZING! Great location, courteous, friendly staff, and beautiful hotel and rooms!
Se hospedó 3 noches en marzo de 2024
Respuesta de Giovanni Lago , el 16 mar. 2024
Dear Amanda,Thank you for choosing Apex City of London Hotel.We are delighted you enjoyed your stay and thank you again for choosing us as your home in London.We do take great pride in working towards ensuring that we create memorable experiences which our guests will want to share. Customer service is at the heart of all we do. Thank you for sharing your experience and we hope that we can welcome you back very soon.Warmest Regards,Giovanni Lago Duty Manager

10/10 Excelente

SAMIA

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Hôtel près du centre, propreté et gentillesse !
Se hospedó 2 noches en diciembre de 2023
Respuesta de Istvan, el 19 mar. 2024
Dear Samia, Thank you for choosing Apex City of London and taking the time to rate your experience with us! We truly appreciate your perfect score. We hope to have the pleasure of welcoming you back for another excellent stay in the future.Warm Regards,Istvan Toth.Night Manager.

10/10 Excelente

louise

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
What a fantastic hotel. Close enough to all the action but quiet and peaceful. Staff were friendly and the rooms nice. Breakfast was fantastic
Se hospedó 1 noche en marzo de 2024
Respuesta de Istvan, el 13 mar. 2024
Dear Louise,Thank you for choosing Apex City of London and your glowing review! We're thrilled to hear that you had a fantastic experience at our hotel, from our friendly staff to our delicious breakfast offerings. Your satisfaction is our top priority, and we're delighted to have exceeded your expectations. We look forward to welcoming you back for another fantastic stay soon!Warm Regards,Istvan TothNight Manager.

10/10 Excelente

Stefano

Se hospedó 2 noches en marzo de 2024
Respuesta de Giovanni, el 1 abr. 2024
Dear Stefano,Thank you for choosing Apex City of London Hotel.We are delighted you enjoyed your stay and thank you again for choosing us as your home in London.We do take great pride in working towards ensuring that we create memorable experiences which our guests will want to share. Customer service is at the heart of all we do. Thank you for sharing your experience and we hope that we can welcome you back very soon.Warmest Regards,Giovanni Lago Duty Manager

8/10 Bueno

Nicholas

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
the lounge and dining area was lovely and staff very good. The view from room a brick wall but i suppose someone has to have it. One of the light fittings slight loose in room?
Se hospedó 2 noches en marzo de 2024
Respuesta de Vladimir Dudakliev (Night Manager), el 9 mar. 2024
Dear Nicholas,Thank you for your feedback regarding Apex City of London Hotel. We appreciate your kind words about the lovely lounge and dining area as well as our attentive staff. It’s always heart-warming to read positive comments from our guests.Regarding the view from your room, we apologize if it wasn’t up to your expectations. We’ll certainly do our best to allocate a room with a better view for your next stay, please let us know.Once again, thank you for choosing Apex City of London Hotel, and we hope to welcome you back soon! Kind regards,Vladimir DudaklievNight Manager

10/10 Excelente

Marlene

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We had a very pleasant stay.
Se hospedó 1 noche en marzo de 2024
Respuesta de Vladimir Dudakliev (Night Manager), el 9 mar. 2024
Dear Marlene,Thank you for sharing your experience about Apex City of London Hotel! We’re delighted to read that you had a very pleasant stay with us. Your satisfaction is our top priority, and we look forward to welcoming you back in the future.Kind regards,Vladimir DudaklievNight Manager

10/10 Excelente

Nigel, Larchmont

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great
Se hospedó 2 noches en marzo de 2024
Respuesta de Audrey, el 8 mar. 2024
Thank you for choosing Apex City of London Hotel, we sincerely appreciate the 5 star ratings score you have given to our services and Hotel.You were lively welcomed into the unique and stylish 4 star Hotel Apex City of London located into one of the world’s most iconic and exciting city.We are pleased to know that you've enjoyed your stay with us and that you could make the most of a great city break escape in our luxuriously comfortable bedrooms this Hotel is home to the chicest destination and is situated near St Paul’s Cathedral and Tower Bridge for you to always enjoy the true magic of the City of London.We look forward to your return at Apex City of London Hotel.Kind regards,Audrey Badji - Apex City of London Hotel

10/10 Excelente

Rebecca

Le gustó: Limpieza y servicio y personal
Se hospedó 4 noches en febrero de 2024
Respuesta de Giovanni Lago , el 7 mar. 2024
Dear Rebecca,Thank you for choosing Apex City of London Hotel.We are delighted you enjoyed your stay and thank you again for choosing us as your home in London.We do take great pride in working towards ensuring that we create memorable experiences which our guests will want to share. Customer service is at the heart of all we do. Thank you for sharing your experience and we hope that we can welcome you back very soon.Warmest Regards,Giovanni LagoDuty Manager

10/10 Excelente

Julie

Respuesta de Giovanni Lago , el 6 mar. 2024
Dear Julie,Thank you for choosing Apex City of London Hotel.We are delighted you enjoyed your stay and thank you again for choosing us as your home in London.We do take great pride in working towards ensuring that we create memorable experiences which our guests will want to share. Customer service is at the heart of all we do. Thank you for sharing your experience and we hope that we can welcome you back very soon.Warmest Regards,Giovanni LagoDuty Manager