Alberca techada
Ver disponibilidad

Opiniones de Novotel London Blackfriars

4 out of 5
Novotel London Blackfriars
46 Blackfriars Road, London, England

Opiniones

8.8

Excelente

Puntuación de 10, es decir, Excelente. Basada en 543 de 1000 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 342 de 1000 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 76 de 1000 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 24 de 1000 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 15 de 1000 opiniones" "

9.0/10

Limpieza

9.0/10

Servicio y personal

8.8/10

Servicios

9.0/10

Condiciones de la propiedad

8.6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Ana Carla

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios
Personal muy amable y te ayudan en todo
Se hospedó 2 noches en marzo de 2024
Respuesta de Alberto Biollino - Assistant Front Office Manager, el 27 mar. 2024
Dear Ana Carla,We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 Excelente

Jesus

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Alberto Biollino - Assistant Front Office Manager, el 21 ene. 2024
Dear Jesus,We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 Excelente

Neus

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 4 noches en diciembre de 2023
Respuesta de Alberto Biollino - Assistant Front Office Manager, el 21 ene. 2024
Dear Neus,We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

8/10 Bueno

EDUARDO

Se hospedó 3 noches en julio de 2023
Respuesta de Rupok, el 12 ago. 2023
Dear Eduardo, Thank you for sharing your feedback & we hope to welcome you back again soon.Kind Regards, RupokGuest Service Manager

10/10 Excelente

Denilsa

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Un excelente servicio por parte de Alberto!
Se hospedó 6 noches en abril de 2023
Respuesta de Katie Walsh Reception Team Leader, el 12 abr. 2023
Dear Denilsa,We very much appreciate your comments regarding your stay at the Novotel London Blackfriars.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.We have also passed on your kind words to Alberto and he is happy you enjoyed the time you spent with us at Novotel!Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

8/10 Bueno

Vanessa Lourdes

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
La cercanía con el Big Ben es relativa si te gusta caminar es una buena opción. El personal del restaurante es muy amable.
Respuesta de Alberto Biollino - Assistant Front Office Manager, el 14 feb. 2023
Dear Vanessa Lourdes,We very much appreciate your comments regarding your stay at the Novotel London Blackfriars.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 Excelente

Maria Miravet

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Lo mejor del hotel son sus trabajadores. Atención profesional y cercana. El bar del hotel es muy recomendable, tanto para comer / cenar como para tomar algo. El hotel está en una buena zona y bien comunicado.
Respuesta de Calina, el 14 ene. 2023
Dear Maria Miravet,We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Calina LangTeam Leader Front of House

8/10 Bueno

Ana

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Buena ubicación
Se hospedó 3 noches en octubre de 2022
Respuesta de Alberto Biollino - Guest Services Manager, el 30 oct. 2022
Dear Ana ,We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 Excelente

María de Lourdes

Se hospedó 3 noches en agosto de 2022

10/10 Excelente

Sergio Eugenio

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Muy recomendable
Muy amables el desayuno delicioso y la gente muy amable
Se hospedó 1 noche en agosto de 2022
Respuesta de Alberto Biollino - Guest Services Manager, el 4 ago. 2022
Dear Sergio Eugenio, We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

10/10 Excelente

Enrique

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Hotel limpio, camas cómodas y bien ubicado.
Les cuento que fuimos de paseo familiar el hotel limpio, las camas y las habitaciones comodas. El hotel esta muy buen ubicado en Blackfriars en el centro del área turística entre el Big Ben y el London Bridge cerca de restaurantes y cadenas de supermercados. La piscina es bajo techo, chevere, controlado el acceso a la misna, lo unico que estaba muy fria ya que no era climatizada. El desayuno buffete muy bueno. El restaurante del hotel cierra a las 11pm. Deben programar cuando llegan o al irse si van por el aeropuerto de Heathrow esta a unos 45 minutos en carro aproximadamente.
Se hospedó 4 noches en julio de 2022
Respuesta de Alberto Biollino - Guest Services Manager, el 4 ago. 2022
Dear Enrique, We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

8/10 Bueno

Sofia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy bueno
Excelente muy bien muy atentos, desayuno excelente
Se hospedó 1 noche en julio de 2022
Respuesta de Alberto Biollino - Guest Services Manager, el 23 jul. 2022
Dear Sofia, We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

10/10 Excelente

Felipe

Le gustó: Limpieza, servicios, condiciones de la propiedad
Hotel con estacion del.metro muy cerca
Se hospedó 3 noches en junio de 2022
Respuesta de Alberto Biollino - Guest Services Manager, el 6 jul. 2022
Dear Felipe, We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

8/10 Bueno

JUAN

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en marzo de 2020
Respuesta de Traore Babaye - Guest Services Manager., el 10 mar. 2020
Dear Guest, We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Traore Babaye - Guest Services Manager

8/10 Bueno

Angel, spa

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Un hotel céntrico cerca del metro con piscina climatizada para los clientes bien desayuno
Se hospedó 4 noches en febrero de 2020

10/10 Excelente

Cliente verificado

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Todo bien. Te ayudan en todo, un poco caro el restaurante, el desayuno sin ser lo mejor está bien aunque repetitivo
Se hospedó 4 noches en diciembre de 2019

8/10 Bueno

Pilar, Barcelona

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Ubicación, y atencion del personal muy acertada.
Se hospedó 2 noches en septiembre de 2019

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Servicio y personal y condiciones de la propiedad
No funcionó bien el desagüe del lavabo. No se preopcuparon en arreglarlo
Se hospedó 3 noches en agosto de 2019

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Situación ideal, habitaciones cómodas y servicios perfectos.
Se hospedó 3 noches en agosto de 2019

10/10 Excelente

Julián, Vila-real

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Buena ubicación, personal muy atento. Atención casi siempre en español, muchos trabajadores lo hablan, o son españoles. Desayuno buffet muy completo.
Se hospedó 5 noches en julio de 2019

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Localización y atención. Instalaciones modernas y desayuno con variedad. Servicio de atención por parte del personal, muy profesional.
Se hospedó 3 noches en mayo de 2019

10/10 Excelente

Enrique

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en marzo de 2019

10/10 Excelente

José

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
El hotel es fantástico, está muy cerca de Waterloo.
Se hospedó 3 noches en diciembre de 2018

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
La amabilidad del personal ha sido estupenda. En general me ha encantado e hotel.
Se hospedó 4 noches en octubre de 2018

8/10 Bueno

John

Le gustó: Limpieza y servicio y personal
Good breakfast and great choice
Se hospedó 2 noches en abril de 2024
Respuesta de Alberto Biollino - Assistant Front Office Manager, el 16 abr. 2024
Dear John,We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 Excelente

Nefertiti

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 4 noches en abril de 2024
Respuesta de Alberto Biollino - Assistant Front Office Manager, el 14 abr. 2024
Dear Nefertiti,We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

8/10 Bueno

Felix

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Es war ein sehr guter Aufenthalt. Top Service und gute Einrichtungen. Aufmerksamkeiten im Zimmer erfreulich. Für 4-Sterne hätte ich allerdings mehr Klasse erwartet. És war ein sehr umtriebiges Feeling - vielleicht legt das aber auch an der hohen touristischen Frequenz.
Se hospedó 3 noches en abril de 2024
Respuesta de Alberto Biollino - Assistant Front Office Manager, el 13 abr. 2024
Dear Felix,We very much appreciate your comments regarding your stay at the Novotel London Blackfriars.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

8/10 Bueno

Ingo

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Rezeption 100 Punkte! Freundlich, hilfsbereit, lösungsorientiert. Leider klappt der Zimmerservice zeitlich gar nicht. Mittags um halb 4 und abends 17 h noch nicht erledigt... so dass wir darauf verzichtet haben, was bedeutet, keine Auffüllung Tee, Wasser, Kekse,...
Se hospedó 4 noches en abril de 2024
Respuesta de Alberto Biollino - Assistant Front Office Manager, el 10 abr. 2024
Dear Ingo,We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 Excelente

Veronika Susanne Ingeborg

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Sehr zentrale und schöne Unterkunft. Gutes Frühstück, am besten aber man kommt gegen 7.30 Uhr zum Frühstück, ab 8.00 Uhr wird der Frühstücksraum sehr voll.
Se hospedó 4 noches en abril de 2024
Respuesta de Alberto Biollino - Assistant Front Office Manager, el 6 abr. 2024
Dear Veronika Susanne Ingeborg,We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 Excelente

Jennifer

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Novotel London Blackfriars was a lovely hotel, with excellent cleaning services, hospitality and comfort. We found it to be extremely reasonably priced, so even including Uber across the Thames to popular sites, the cost was still well below staying at a hotel in a more popular (read: expensive) area, such as Covent Garden. The closest tube station is Southwark, although the larger station Waterloo is within walking distance if you don’t mind a little exercise. Mostly we used Uber and black cabs; there is also a very close and convenient bus stop across the street. The attached Jamboree restaurant had a delicious breakfast buffet for 21 pounds/person and kids eat free with an adult. I found the staff to be friendly and helpful. Please note that check-in is not until 3pm, so when we arrived early, we left our luggage with the concierge and went exploring. One perk (I don’t know if this is common or if it was a special treat for us since we had a longer stay) was that our refrigerator was stocked daily with bottles of sparkling and still water at no extra cost. I would definitely stay here again.
Se hospedó 8 noches en marzo de 2024
Respuesta de Alberto Biollino - Assistant Front Office Manager, el 6 abr. 2024
Dear Jennifer,We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 Excelente

Dietmar

Viaje familiar con niños
Le gustó: Condiciones de la propiedad
.
Se hospedó 3 noches en abril de 2024
Respuesta de Alberto Biollino - Assistant Front Office Manager, el 6 abr. 2024
Dear Dietmar,We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 Excelente

Steven

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I have never stayed in the Southwark area of London before but was pleasantly surprised to learn that a very quiet and well connected station was only a couple of minutes walk from the hotel. The breakfast was really excellent and better than any of the same standard of hotel I have been in. The room was clean with plenty of space and there was never any delay in getting the lift. It was also a nice surprise to have a good sauna and swimming pool in the basement of the hotel Finally, Giuseppe, 1 of the managers went out of his way to forward on an important envelope that was supposed to have arrived for a meeting in London on the 1st day of my stay but did not arrive until several days after I left. As this was not what would normally happen he went above and beyond the call of duty to look after someone who was not even any more a guest. Exceptional customer service.
Se hospedó 3 noches en marzo de 2024
Respuesta de Alberto Biollino - Assistant Front Office Manager, el 3 abr. 2024
Dear Steven,We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

8/10 Bueno

Thorsten

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 4 noches en marzo de 2024
Respuesta de Alberto Biollino - Assistant Front Office Manager, el 1 abr. 2024
Dear Thorsten,We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 Excelente

Andreas

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice stay
Se hospedó 4 noches en marzo de 2024
Respuesta de Alberto Biollino - Assistant Front Office Manager, el 30 mar. 2024
Dear Andreas,We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 Excelente

Beth

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great hotel, will be back. Daniel at reception was so lovely and helpful! Only thing - pool could be warmer! 🙏
Se hospedó 1 noche en marzo de 2024
Respuesta de Alberto Biollino - Assistant Front Office Manager, el 27 mar. 2024
Dear Beth,We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

8/10 Bueno

Francis

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Wir waren zu dritt (2 Erwachsene 6 jährige Tochter) in diesem Hotel. Das Hotel macht ein modernen Eindruck und die Zimmer ebenfalls. Die Lage ist wirklich sehr gut, nur 5 Gehminuten von der Station Southwark entfernt. Man hat direkt in fußläufiger Nähe mehrere Möglichkeiten essen zu gehen und alle Sehenswürdigkeiten sind wirklich nur wenige Stationen mit der Bahn entfernt, z.B. das London Eye oder Madame Tussauds jeweils nur 20 Minuten inkl. Fußwege. Der Pool und die Sauna sind ebenfalls sehr sauber. Wir würden uns beim erneuten Aufenthalt in London auf jeden Fall wieder für dieses Hotel entscheiden.
Se hospedó 3 noches en marzo de 2024
Respuesta de Alberto Biollino - Assistant Front Office Manager, el 27 mar. 2024
Dear Francis,We very much appreciate your comments regarding your stay at the Novotel London Blackfriars.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 Excelente

Jennifer

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We really liked how convenient this hotel was to the Tub station. It was a 1 minute walk and we were there. The hotel was on a less busy side of town, which we liked and it felt safe. Room was clean and water stocked in the fridge daily was a big plus! We would stay here again.
Se hospedó 3 noches en marzo de 2024
Respuesta de Alberto Biollino - Assistant Front Office Manager, el 24 mar. 2024
Dear Jennifer,We very much appreciate your comments regarding your stay at the Novotel London Blackfriars.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

8/10 Bueno

Tanya, Bracknell

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Property was good for the price. Staff was very nice and efficient. Only negative was the pool was quite cold.
Se hospedó 1 noche en marzo de 2024
Respuesta de Alberto Biollino - Assistant Front Office Manager, el 4 mar. 2024
Dear Tanya,We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 Excelente

Sophie

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Lovely and clean, polite and help staff, great breakfast!
Se hospedó 1 noche en marzo de 2024
Respuesta de Alberto Biollino - Assistant Front Office Manager, el 4 mar. 2024
Dear Sophie,We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

8/10 Bueno

Richard

Se hospedó 3 noches en febrero de 2024
Respuesta de Alberto Biollino - Assistant Front Office Manager, el 27 feb. 2024
Dear Richard,We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

8/10 Bueno

Giovanni

Se hospedó 3 noches en febrero de 2024
Respuesta de Alberto Biollino - Assistant Front Office Manager, el 21 mar. 2024
Dear Giovanni,We very much appreciate your comments regarding your stay at the Novotel London Blackfriars.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 Excelente

sasha

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The staff were very helpful and friendly and really made my stay pleasant at the hotel. The hotel itself is very close to a metro stop and very close to walk to the Thames and see many attractions. The room was large and comfortable. I would stay here again.
Se hospedó 1 noche en febrero de 2024
Respuesta de Alberto Biollino - Assistant Front Office Manager, el 14 feb. 2024
Dear sasha,We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 Excelente

Flurim

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 6 noches en enero de 2024
Respuesta de Alberto Biollino - Assistant Front Office Manager, el 31 ene. 2024
Dear Flurim,We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

8/10 Bueno

Carol May

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice hotel. Modern & clean. Tv didn’t work properly but although we reported on first night it wasn’t sorted until we reported it again on 2nd night. Also we were disturbed on the Sunday morning quite early by what sounded like drilling in a room above us. It was @ 9am but as we didn’t have to check out till noon it ruined our chilled morning. Ended up checking out early as a result
Se hospedó 2 noches en enero de 2024
Respuesta de Alberto Biollino - Assistant Front Office Manager, el 30 ene. 2024
Dear Carol May,We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 Excelente

Sandra

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de Alberto Biollino - Assistant Front Office Manager, el 22 ene. 2024
Dear Sandra,We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 Excelente

Farid

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en enero de 2024
Respuesta de Alberto Biollino - Assistant Front Office Manager, el 22 ene. 2024
Dear Farid,We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 Excelente

MAURICIO

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excellent option!
A very convenient hotel in London, I recommend it! If you are traveling in family, just take into account the shower has a glass that faces the room directly; although it is tinted, it may be uncomfortable. Thanks for everything!
Se hospedó 3 noches en enero de 2024
Respuesta de Alberto Biollino - Assistant Front Office Manager, el 22 ene. 2024
Dear MAURICIO,We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 Excelente

JIHYEOK

Se hospedó 6 noches en enero de 2024
Respuesta de Alberto Biollino - Assistant Front Office Manager, el 22 ene. 2024
Dear JIHYEOK,We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 Excelente

J

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Comfortable hotel
This was the 2nd time stayed at this hotel, location is fantastic, it was easy to find a parking space. Check-in and check-out was very smooth and staff were all friendly. The room was clean and comfortable. Our room faces the front and the view was brilliant. Only one issue: the sauna wasn't hot enough (just reached 50 degree) so wasted time to spend an hour there not enjoyed much. Still definitely will rebook this hotel again.
Se hospedó 1 noche en enero de 2024
Respuesta de Alberto Biollino - Assistant Front Office Manager, el 21 ene. 2024
Dear J,We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

4/10 Malo

Monica wing yan

Viaje familiar
No le gustó: Limpieza y servicio y personal
Not worth for the basic price.
There is a piece of dried poop sticking in the lower edge of the toilet seat, the cleaner definitely didnt clean properly Booked a room with sofa bed but when i ask them the staffs did not have any notice from hotel.com, thats the second time i run into this situation with hotels i booked through hotel com. But they gave me an extra bed at the end. Swimming pool is very small nothing as nice as the picture. It is freezing cold and sauna is only50degree, gym only haveless than 10 equipments less than basic. Would have spend my time at a hotel without swimming pool. pay for the slightly expensive price for the very basic hotel room. Id say thisis just a 3 stars hotel.
Se hospedó 1 noche en enero de 2024
Respuesta de Alberto Biollino - Assistant Front Office Manager, el 21 ene. 2024
Dear Monica wing yan,Thank you for taking the time to tell us about your experience at the Novotel London Blackfriars. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,