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Opiniones de Ginosi Wilshire Apartel

3.5 out of 5
Ginosi Wilshire Apartel
1111 Wilshire Boulevard, Los Angeles, CA

Opiniones

7.0

Bueno

Puntuación de 10, es decir, Excelente. Basada en 35 de 111 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 25 de 111 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 22 de 111 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 13 de 111 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 16 de 111 opiniones" "

7.4/10

Limpieza

6.0/10

Servicio y personal

2.0/10

Servicios

7.4/10

Condiciones de la propiedad

Opiniones

10/10 Excelente

Victor

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Ginosi Wilshire, buena ubicacion y servicios
Muy buena experiencia, el apartamento bien equipado, hace falta una mejor pantalla Led, pequeña y sin volumen, personal atento
Se hospedó 4 noches en julio de 2018

6/10 Aceptable

Takeshi, Guadalajara

Le gustó: Limpieza
No le gustó: Servicio y personal y condiciones de la propiedad
No hay recepción en el hotel.
La administración para recoger las llaves se encuentra retirada a varias cuadras del edificio. Hay que tomar taxi, ya que no están en el mismo domicilio.

10/10 Excelente

Jimmy

Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza y comodidad de las habitaciones
No le gustó: Servicio y personal y condiciones de la propiedad
Bonito, pero no lo recomiendo para turistas.
Una nota promedio. Bien la recepción. Bonito el edificio, y el depto. bien y limpio, y amable el chico que nos dejó la llave. Mal que cobraran 120 dolares por limpieza por 2 días de estadía (no avisado), más aún impresentable que el chico que nos entregó las llaves nos indicó que debíamos dejar limpio para que no hubiera cobro extra de limpieza, y que debíamos dejar los platos limpios en el lavavajilla incluso. Mal que los tour no pasan a buscar a turistas en este tipo de alojamientos, pagamos mucho en taxi por ello. Mal que la zona de la cocina no estaba energizada y por ello no funcionaba el hervidor.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Lo Recomiendo 100%
Excelente edificio, bien ubicado, seguro, buen WIFI, Gimnasio muy bueno.

6/10 Aceptable

Cliente verificado

Le gustó: Condiciones de la propiedad y comodidad de las habitaciones
No le gustó: Limpieza y servicio y personal
poor service
its very sad that such a great building with very good rooms,gym, pool, afordable, etc is serviced so poorly. it took ginosi 2.5 hours to check me in. i had to call 4 times, and ms. Asya always said the the person that is going to check me in is on the way. After i left ginosi sent me an email asking for the keys, wich i left in mail box on the exit, just like they asked me, and the day after they confirmed that they found it. the bathroom had hair in the tub and the mirror wich acctually was the issue that bother me the most.

10/10 Excelente

Cliente verificado

Se hospedó 3 noches en agosto de 2018

2/10 Terrible

Cliente verificado

Viaje de negocios
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
bad service ,small room no parking no refunds extra charge for changing dates dirty room everything extremely bad
Se hospedó 3 noches en enero de 2019

4/10 Malo

Cliente verificado

Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal
-Jacob m
It was a good place and comfortable. I like the building in itself. They have available parking, and it’s overall just a nice building and it’s quiet. BUT whoever handles booking is ridiculous. They made it seem like service was great but I was told I could book my room for 21 days and pay for it a few days at a time, instead of all at once. And when I talked to another employee there was NOTHING about that in the computer. They said they booked the room over me but there was 100% rooms open and I was told there wasn’t. I was at work when I found out about this and they were trying to kick the person staying with me out and it was the day after Christmas. I had to stop working and get behind at work just so I could call and figure something out, (I had the car so he was about to be left out with all our stuff) they told me all the rooms were booked. BUT when I started to complain ALL OF THE SUDDEN a room was open and they let us stay one more night(remind you ALL of the rooms were booked). So that was my experience. Seems dishonest and for some reason I was treated differently. Like I said I really enjoyed the building and the room but had a terrible time with staff that handles booking.
Se hospedó 3 noches en diciembre de 2018

2/10 Terrible

mark

Le gustó: Servicio y personal
Bait & Switch Pricing
They tried to triple the price from what it said I owed on Hotels.com so I asked them to cancel the reservation & booked elsewhere. The front desk attendant was very nice - said they have had a few instances of this happening as he said the price on Hotels.com is wrong.
Se hospedó 1 noche en diciembre de 2018

6/10 Aceptable

kaoru

Le gustó: Comodidad de las habitaciones
要確認！
まず、ホテルの名前が表にないため場所が分かりませんでした。フロントが違う場所にあるのもわかりづらいです。確認しておいた方がいいです。部屋は、洗濯機、乾燥機付き、キッチン付きで便利。スーパーも近くにあります。長い滞在にはいいかと思います。あと、Apartment Service Feeとして１６０ドル追加料金があります。
Se hospedó 4 noches en diciembre de 2018

8/10 Bueno

Molly A.

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
This place was nice and in a great location, however, they need to install a roku or cable of some kind. All you get for tv entertainment is local channels.
Se hospedó 4 noches en octubre de 2018

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en septiembre de 2018

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 8 noches en agosto de 2018

8/10 Bueno

Alejandro

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great place to stay.
Went with a friend for a concert over the weekend and enjoyed my stay. The room was clean and had a kitchen with all the essentials. Some parts of the room seemed a slight bit worn, for example the bottom trim and the closet racks. But overall it's a nice place to stay. The check in process is quick if you have everything in order, and the check out process is just as quick.
Se hospedó 3 noches en agosto de 2018

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
这是很糟糕的公寓酒店是黑店
网络上标明房价$139+税$21+停车费$30=$190美元，到店入住还要加收打扫卫生费$169美元，不入住不能退款，是一家黑店！
Se hospedó 1 noche en julio de 2018

6/10 Aceptable

Haruki, Nagoya Japan

Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Good facility
The facility is good and I was totaly satisfied. But, some hair is there on the room's floor and pillow. They didn't give me any support about delivery which I would send in advanve.
Se hospedó 3 noches en julio de 2018

6/10 Aceptable

Cliente verificado

No le gustó: Servicio y personal
Se hospedó 2 noches en junio de 2018

2/10 Terrible

Innsung

No le gustó: Servicio y personal y comodidad de las habitaciones
It took me about an hour to check in and also it turn out with lots of hidden cost ( they charge me $30 per day for parking, and $160 of apartment service fee) Further more, the last day has water issue so that I couldn't use hot water. I recommend that Hotel.com should take out this hotel from the list to avoid the complaints.
Se hospedó 2 noches en mayo de 2018
Respuesta de Customer Service Manager, el 7 jun. 2018
Dear Innsung, Thank you for your review. I am sorry to hear you did not enjoy your stay. We offer self check-in through Kiosk at our office to save our customers their valued vacation time, especially on weekends which see the highest amount of arrivals. We provide furnished apartments with full-stock kitchen and unlimited use of building amenities, such as the outdoor pool, fitness center and the game room. The apartment service fee, which is charged only once per stay, is to offset the maintenance and replacement costs. All the fees, including the parking, are clearly advertised on Hotels.com. While things may go the wrong way sometimes, and emergencies may occur in every business, our team is committed to ensuring that our guests have the best possible stay with us.

2/10 Terrible

BOYOUNG

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
단기 투숙으로는 적합하지 않은 호텔. Hotel not suitable for short
호텔이라기 보다는 미국의 흔한 가정집의 형식이었고 클리닝을 160달러나 지불하였는데 매일 청소해주는 것이 아니고 들어올 때만 청소를 해주시나봐요. Wifi 도 작동하지 않았고 방에서는 대마 냄새때문에 힘들었습니다. 주차 비용도 매일 30달러 지불해야 하고 클리닝 160달러 추가 지불을 고려하면 호텔에서 숙박하는 것이 가격적인 면에서 훨씬 나은 것 같습니다. It was typical home in the US than a hotel, and I paid $ 160 for cleaning, but it does not clean it every day. Wifi did not work well, and room was difficult because of the smell of Cannabinoid. It costs $ 30 per day to pay for the parking, and considering the $ 160 extra payment for cleaning, it seems to be much better at the hotel than this apartment.

10/10 Excelente

Cosmas

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
I enjoyed my stay.

10/10 Excelente

jason

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
worth every penny
Best hotel i ever stayed in no lie
Se hospedó 3 noches en enero de 2018

6/10 Aceptable

Gaetan, toulouse

Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
No le gustó: Limpieza
Apparemment à proximité des lignes de bus et du métro, apparemment non bruyant calme cet. Bien dans l’ensemble. Seul bémol l’appart était plutôt sale avec les murs noirci, miettes par terre et la vaisselle était degueulasse
Se hospedó 6 noches en enero de 2018

4/10 Malo

Richard

Le gustó: Comodidad de las habitaciones
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
City view of the alley
My stay overall was okay. The City view was actually a view of the alley.. My room was clean with the exception of marks on the wall, a broken screen and a torn mattress dust cover. I received an email post stay attempting to charge me $150 for the broken screen. I was moved to a room that was supposed to be a city view but a charge was made to my account for the move? I was charged for a nonexistent over sized parking space The customer service was sub par but the location made up for the other issues.
Se hospedó 7 noches en diciembre de 2017

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
all of management was rude. there more to say. they perform a bait and switch.
Se hospedó 2 noches en noviembre de 2017

10/10 Excelente

Rosalyn, CA

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excellent 2BR/2BA stay!
This hotel apartment has an excellent location in downtown LA. The check-in process was different with confirmation of the credit card after my expedia reservation and an off site check-in location. Also, be prepared for parking fees and clean-up fee, although for the awesome rate for this location I thought it was worth it. Other than that, the unit I got was clean, smelled good, had huge bathrooms, full kitchen with all the basics included, and beds were comfortable. Only issue that I agree with the other reviews was the cable and remote didn't work well. You could change the channel after you pushed the buttons enough times. Overall, though I was impressed with my stay and would definitely stay here again.
Se hospedó 3 noches en noviembre de 2017

10/10 Excelente

Eugene

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great stay in an apartment like hotel
I really enjoyed my stay at the Ginosi Wilshire Apartel. Cleanliness, comfort, and great amenities. It's also in a good location.
Se hospedó 6 noches en septiembre de 2017

4/10 Malo

Cliente verificado

No le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Se hospedó 2 noches en septiembre de 2017

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en agosto de 2017

8/10 Bueno

Jun

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 4 noches en junio de 2017

8/10 Bueno

Bryan

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Great casual restaurant/bar (Plan Check Kitchen and BAR) in the building.
Se hospedó 2 noches en mayo de 2017

10/10 Excelente

Anthony

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Awesome
Great stay

4/10 Malo

Douglas

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
They missed the mark.
Check in requires going to a separate location and then to the room. It's poorly organized and unnecessary for a short-term stay. When you book on a hotel site you don't expect such. The location is fantastic and the building is nice but the room is terribly supplied and managed. There is a TV but no service. Lightbulbs were out and the bed was cheap. It's really too bad. With better management and a little paint and a few pictures the apartment good be super nice.

6/10 Aceptable

Edwin

Le gustó: Condiciones de la propiedad
No le gustó: Comodidad de las habitaciones
Good, but bedding could be better.
Great apartment in a great location. However, the pillows and blankets were lacking. The ventilation was noisy but less so than on some hotels. The Apartment was a good value compared to hotels in the vicinity of the convention center. I had much better bedding in places like Sheraton four points or other facilities at lower costs outside the major city, this would be a good investment for this facility but otherwise it was acceptable. Los Angeles rates are ridiculous and this alternative is worth looking into.

4/10 Malo

DAVID

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
2 star rated motel, not recommended.
Be aware that check-in office is about 2 miles away from the site, 2 miles in LA downtown is not easy to get there back and forth. the check-in office dose not provide bathroom for their customers. the room is not clean with sticky floor, had no coffee filters, the pillows are so old and flat with bad smell. the room is also noisy from out side and upstairs. they should put new pillows, more towels, better janitorial service, and put extra curtain for noise reduction at window. they can do remote access with some efforts. their parking lot is good but you have to pay $30.00 per night. they charge $160.00 for services per stay but it is excessive compare to there services. overall, the outside of apartment is good but the the room self was about 2 star rated motel. i do not recommend to rent this room unless they improve the room significantly.

10/10 Excelente

Xiang

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

4/10 Malo

Octavio, Rialto, Ca.

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
High expectations but disappointing experience.
The room was not clean, the a/c heater was broken, and the stove was not cleaned. When we called the office to get these problems fixed, no one called back from the message left. The key to the building and garage malfunctioned and we were forced to go to the office. It was at this point we were able to address all the situations of the room to an actual person. All we got to do is vent because nothing got fixed before we had to check out. Hopefully they will fix these problems before the next guests arrive.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

8/10 Bueno

Mira

Le gustó: Limpieza
No le gustó: Servicio y personal y comodidad de las habitaciones
Two things could have been better. First, there was no indication on the listing that the check-in location was a mile and a half from the property itself. Second, I called to report that several light bulbs were burned out but they were never replaced.

8/10 Bueno

Adriana

Central
The room could use some upkeep. The bed, sheets and pillows are not comfortable at all.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

4/10 Malo

Cliente verificado

No le gustó: Limpieza y servicio y personal

6/10 Aceptable

Mark

Le gustó: Comodidad de las habitaciones
No le gustó: Limpieza y servicio y personal
Good for Extended Downtown Stays, Subway Close
The place was decent. The linens and some of the furnishings left a lot to be desired. The closet door was broken and the front door and walls were incredibly scuffed and rundown looking. The couch originally in my place was covered in pet dander, which caused an allergic reaction. The office staff -- only available by phone -- was pretty unhelpful, but they connected me with the on-site staff and those guys were extremely nice and helpful.

6/10 Aceptable

Cliente verificado

No le gustó: Comodidad de las habitaciones
It was close to the show we wanted to go to.
The dishes were a bit dirty & I had to rewash them before I used them. The blankets didnt smell clean & the pillows were extremely flat and uncomfortable. The carpet looked dirty & the blinds were broken. They charged for anything extra. They charged 30$ for parking and no other parking was available anywhere around. The tub wouldnt drain and didnt look cleaned. It just looked like they threw a bunch of old raggedy things from their houses and threw them all inside the hotel/apartment.

6/10 Aceptable

Nguvitjita

Le gustó: Condiciones de la propiedad
No le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
The apartment had old / cheap furniture. It remind me of a 2 star motel. Bathroom had a funny smell. TV did not work and the sink did not work either. It was not more than a 1-2 star place. If there is not a huge price difference, I suggest to stay at one of the 3-4 star hotels in the area.

8/10 Bueno

Robert, Taos NM

Le gustó: Limpieza y condiciones de la propiedad
Downtown Los Angeles gem
Hotel was in a great location in downtown Los Angeles. It was difficult to find the parking garage based on the instructions the staff gave you several blocks from the hotel at check in. The beds were a little bit uncomfortable. But given the location and the price this place is a steal.

10/10 Excelente

Thomas

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

10/10 Excelente

Seth, Franklin, Wis

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Great place - Slight Wifi set back.
Everything was awesome except the Wifi. My phone picked up the 5G that was listed without a problem, but that didn't show up for my laptop. The regular Wifi that did show up on my laptop, I couldn't connect to. So, I wasn't able to work on my laproo but was still able to send/recieve emails on my phone. The management did offer help to try and fix the issue. Aside from that, the place was really nice, and I'd definitely go back. Hopefully the Wifi is better next time. :)

8/10 Bueno

Maurice

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

6/10 Aceptable

Alexander, Ann Arbor, MI

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
No le gustó: Servicio y personal
Good, not great.
Apartment was great and was very close to downtown area. Parking was expensive, and I would prefer a nicer area for the price. Staff was very reasonable on call but the on site personnel were rude and unwilling to accommodate any request. I would say this place is fine if you are going for business, but I would not recommend it for pleasure if you are on a budget.