Stephanie, we're thrilled to know that you enjoyed your stay at the Mosaic Hotel. It is our pleasure to offer you an enjoyable experience. We hope to see you again on your next trip.

Juan, es genial saber que apreciaste la excelente ubicación y la cómoda cama del Mosaic Hotel. Lamentamos saber que notaste un olor desagradable, puede deberse a un problema temporal. Estos comentarios son muy valiosos y sin duda los abordaremos para garantizar una experiencia más placentera para nuestros huéspedes. Esperamos que considere quedarse con nosotros nuevamente en el futuro.

¡Gracias por la excelente reseña, María!¡Estamos encantados de que su experiencia en Mosaic Hotel haya sido tan maravillosa! Nos esforzamos por hacer que todos nuestros huéspedes se sientan bienvenidos y relajados durante su estancia con nosotros. Es fantástico que nuestro equipo pueda satisfacer sus necesidades y ayudarlo en todo lo posible. ¡Nuestro objetivo es complacer y sus elogios nos hacen saber que estamos haciendo nuestro trabajo!¡Esperamos poder compartir otra experiencia increíble contigo pronto!

Jansen, es bueno saber que apreciaste la ubicación tranquila pero privilegiada del Mosaic Hotel, cerca de Rodeo Drive. Agradecemos sus comentarios positivos y esperamos darle la bienvenida pronto para otra experiencia agradable.

Francisco, lamentamos profundamente escuchar sobre los problemas que usted y su grupo encontraron durante su estadía. La descripción de sus habitaciones que no cumplen con los estándares de limpieza y frescura es sinceramente preocupante, ya que nos esforzamos por garantizar que nuestros huéspedes tengan una experiencia cómoda.El informe de un olor desagradable en su habitación es algo que nos tomamos muy en serio. La limpieza y la higiene se encuentran entre nuestras principales prioridades, y estos estándares se extienden no solo a los aspectos visibles de la habitación sino también a la atmósfera. Sus comentarios iluminan áreas de mejora con respecto al mantenimiento de nuestra habitación, y se tomarán medidas para garantizar que los futuros huéspedes no encuentren problemas similares.Del mismo modo, le pedimos disculpas por la intrusión de insectos que mencionó. De ninguna manera es común que nuestros huéspedes experimenten tal incomodidad. Mantenemos operaciones rigurosas de control de plagas y, sin duda, investigaremos este problema de inmediato para evitar que vuelva a ocurrir.En cuanto al encuentro con el equipo de recepción, lamentamos que sus modales no fueran tan amables ni serviciales. Nuestro personal está capacitado para brindar el más alto nivel de servicio, ser comprensivo y ayudar a ofrecer las mejores soluciones posibles cuando surjan problemas. Nos disculpamos sinceramente por no brindar el nivel de servicio esperado en esta situación particular.Una vez más, Francisco, lamentamos profundamente la serie de inconvenientes que usted y su grupo experimentaron en nuestra propiedad. Agradecemos sus comentarios, ya que nos permiten evaluar y mejorar nuestros servicios. Tenga la seguridad de que haremos todo lo que esté a nuestro alcance para garantizar que los futuros huéspedes no enfrenten las mismas molestias que usted tuvo que soportar.

We appreciate your feedback, Lucia.Your experience is not on par with the level of service we're accustomed to sharing with our guests. We do hope for the chance to share a more positive experience with you soon.

¡Gracias por esta hermosa reseña, Amelia!Estamos encantados de saber que tuvo una experiencia tan maravillosa en Mosaic Hotel. También nos complace que haya disfrutado de nuestra excelente ubicación y proximidad a muchas de las mejores atracciones de la ciudad. ¡Esperamos recibirlo nuevamente para poder compartir otra experiencia fabulosa con usted!

¡Gracias por la espléndida reseña, José!Es fantástico que haya tenido una experiencia tan excelente en Mosaic Hotel y que nuestro equipo lo haya atendido tan bien. ¡Queremos que te sientas como en casa tan pronto como cruces nuestras puertas! A nuestro equipo le encantará saber que te causaron una impresión tan maravillosa.Esperamos recibirlo nuevamente pronto para que podamos compartir otra experiencia increíble con usted.

Agradecemos los comentarios, Gabriela.Estamos decepcionados de que su tiempo con nosotros haya sido menos que ideal. Lamentamos la confusión con su habitación y que la comunicación no cumpliera con sus expectativas. Nos mantenemos en un estándar más alto, por lo que abordaremos sus inquietudes con nuestro equipo en el futuro.Esperamos poder compartir una experiencia más positiva con usted pronto.

¡Gracias por la calificación perfecta, Luis!Estamos muy contentos de saber que tuvo una maravillosa estadía en Mosaic Hotel. Proporcionar estancias satisfactorias y cómodas es siempre lo que nos esforzamos. ¡Nos encantaría tenerte de vuelta pronto!¡Gracias de nuevo por los comentarios!

Gracias por su bonita critica. Espero que nos vemos otra vez pronto =)

Gracias por su critica. Estamos regresando del COVID y esperamos que el restaurante va a estar abierto todos los dias pronto.

Thank you very much for your feedback. We look forward to seeing you staying with us again, soon.

gracias sinceramente por su excelente crítica. Estamos encantados de que nuestra ubicación sea especialmente conveniente para usted y de que nuestro equipo lo haya hecho sentir como en casa con nosotros. Esperamos tenerte en el futuro.

gracias sinceramente por su excelente crítica. Estamos encantados de que nuestra ubicación sea especialmente conveniente para usted y de que nuestro equipo lo haya hecho sentir como en casa con nosotros. Esperamos tenerte en el futuro

Sheryl, we regret to hear about the issue you experienced with the air conditioning. Your comfort is our top priority and we assure you this is not the norm. If a similar issue arises on any future stays, we encourage engaging with our dedicated team members so we can help improve the situation right away. We hope to better serve you in the future.

Dennis, thank you for the 5-star review. We're thrilled to hear that you had a delightful stay at Mosaic Hotel. We understand your thoughts on the parking fee. Our intent is to provide the best quality with all of our services, including secure parking. We are grateful for your understanding, and we look forward to your next visit.

Jennifer, your words are music to our ears! We're thrilled you adore the Mosaic Hotel and appreciated the warm hospitality of our team members, especially Renee. It's fantastic to hear that breakfast and mimosas added to your experience. We eagerly await your return for many more memorable stays.

Rebecca, it is unfortunate to hear about the disturbances you experienced during the night and your need for additional comfort that was not addressed promptly. Your concerns have been noted and will be used to ensure such instances are managed more efficiently in the future. It's pleasing, however, to hear that our location was convenient for your needs. We hope you'll give us a chance to provide better service in the future.

Lucy, thank you for taking the time to leave a review. We understand that the size of the room wasn't as spacious as you expected. We strive to maintain a variety of room layouts to cater to different needs, and this feedback proves valuable in future improvements. Thanks again for your comments.

Thank you for the excellent rating, Kristina!Our goal is to go above and beyond to ensure our guests have a memorable experience at Mosaic Hotel! We look forward to hosting you again soon.

Rhonda, it's wonderful to see your top score for Mosaic Hotel! We are glad to hear you had a great experience. Our team is always on hand to ensure your stay is memorable and we can't wait to welcome you back on your next visit.

Darren, it's disheartening to see that your experience didn't meet expectations. Rest assured, we're dedicated to continual improvement and your feedback is crucial in this process. We hope for the chance to exceed your expectations during a future stay.

Paul, we're delighted to hear you enjoyed your stay at Mosaic Hotel, especially our advantageous location, pristine premises, and approachable team members at the front desk. It's great to know that our well-prepared rooms and the value we offer met your expectations. We can't wait to serve you again in the future.

Jane, it's regrettable to hear that your stay fell short of expectations in terms of room size and cleanliness. We apologize for any inconvenience caused by noise and the view from your room. On a brighter note, it's good to hear you found our team members to be welcoming and helpful, and that you enjoyed our food as well as the lobby and pool area. Your feedback is crucial for our improvement and it will be shared with the relevant departments.

Ryan, we appreciate your kind feedback following your stay at Mosaic Hotel. It's always heartening to hear that our meticulous cleaning standards and comfortable accommodations met your expectations. Nonetheless, we have taken note of the noise disturbance you experienced for our ongoing efforts to enhance guest comfort. Additionally, we're delighted our team members were able to assist and make a positive impact during your stay. Looking forward to your return visit in the future.

Mark, thank you for your 5-star rating on Expedia of Mosaic Hotel. It appears you enjoyed your stay with us! We look forward to hosting you again in the future.

Thank you for the fantastic rating, Brendon!We strive to make all of our guests feel welcome and relaxed during their time at Mosaic Hotel! We can't wait to see you again soon.

Igor, thank you for your Expedia review. We're delighted to hear you had a pleasant experience at Mosaic Hotel. Your kind words are appreciated and we look forward to hosting you again in the future.

Rhonda, thank you for sharing your lovely feedback. We're thrilled to learn that your time at the Mosaic Hotel was well-spent and you appreciated our cleanliness, tranquility, and remarkable team members. It's also great to know that our location added convenience to your stay. We can't wait to welcome you back for another memorable experience!

Caryn, thank you for your feedback. We regret that the external room access did not meet your expectations and understand how important a quiet environment is for a restful stay. We value your experience and would appreciate the chance to improve your future visits. Please consider discussing your preferences with our dedicated team members at the front desk during your next stay so they can assist in ensuring your comfort.

Celeste, we appreciate your straightforward feedback, and regret that some aspects of your stay didn't meet your expectations. We're sorry for the lack of comfort you found in the room and also wish your dining expectations had been met. We understand your concerns about the towel distribution and will address it promptly. On a positive note, it's pleasing to hear complimentary words about our colleagues in housekeeping. Thank you for sharing your experience. We aspire to improve upon the areas you've mentioned for a better visit in the future.

Audrey, thank you for sharing your observations. We regret to hear about the unpleasant aroma in your accommodation and any inconvenience caused by the charging facility. When it comes to amenities like our cup coverings, we strive to maintain high standards of sanitation. Undeniably, your experience is not in line with our usual guest expectations. We encourage you next time to inform our team members during your stay so any issues can be swiftly addressed. We hope you give us another opportunity to provide a more comfortable stay in the future.

We appreciate your lovely rating, Lily!The satisfaction of our guests is important to us so we can't wait to see you back again at Mosaic Hotel soon. We want to share an even more fantastic experience with you next time.Thanks again for taking the time to leave your feedback!

Alex, thank you for your kind comments. Our Mosaic Hotel team is delighted to know you found them friendly and enjoyed the hotel's close proximity to shopping areas. We're looking forward to your next visit.