Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado un hospedaje con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, ya sean positivas o negativas.Más informaciónSe abrirá en una nueva ventana
Puntuación de 10, es decir, Excelente. Basada en 595 de 1006 opiniones" "
10 - Excelente
595
Puntuación de 8, es decir, Bueno. Basada en 219 de 1006 opiniones" "
8 - Bueno
219
Puntuación de 6, es decir, Aceptable. Basada en 103 de 1006 opiniones" "
6 - Aceptable
103
Puntuación de 4, es decir, Malo. Basada en 45 de 1006 opiniones" "
4 - Malo
45
Puntuación de 2, es decir, Terrible. Basada en 44 de 1006 opiniones" "
2 - Terrible
44
8.8/10
Limpieza
9.0/10
Servicio y personal
8.6/10
Servicios
8.6/10
Condiciones de la propiedad
8.6/10
Cuidado del medio ambiente
Opiniones
10/10 Excelente
Esteban
Viaje familiar
16 oct. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nada de que quejarme todo Perfecto desayuno completo ❤️❤️
Esteban
Se hospedó 2 noches en octubre de 2023
Respuesta de Lydia, el 16 oct. 2023
We are so happy that you enjoyed your stay hope to have you again sometime!
8/10 Bueno
Ana
4 sept. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Personal 10/10
Ana
Se hospedó 1 noche en septiembre de 2023
Respuesta de Manager, el 7 sept. 2023
Hello Ana,Your voice is very important to us and we are continuously striving to improve upon the guest experience. Thank you for rating your stay and providing us insights regarding our hotel. I hope you will return to enjoy a memorable and exceptional experience.
10/10 Excelente
Yini
21 ago. 2023
Yini
Se hospedó 1 noche en agosto de 2023
Respuesta de Best Western Staff , el 10 sept. 2023
Thank You Yini
10/10 Excelente
Hiram
Viaje en pareja
7 may. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very wonderful
Hiram
Se hospedó 1 noche en mayo de 2023
Respuesta de Manager, el 9 may. 2023
Hi Hiram,Your five-star review is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again
10/10 Excelente
Richard
Viaje familiar
12 feb. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
👍👍
Richard
Se hospedó 1 noche en febrero de 2023
Respuesta de Manager, el 14 feb. 2023
Hello Richard,Thank you for sharing this experience with us. We truly value you feedback with regards to our hotel. We hope you'll return to see how we continue to improve our service and hospitality.
10/10 Excelente
Esteban
Viaje familiar
27 nov. 2022
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Hermoso limpio perfecto el desayuno uff variado todos los días hasta la que nos recibió era de Puerto Rico tremendas personas
Esteban
Se hospedó 3 noches en noviembre de 2022
Respuesta de Manager, el 29 nov. 2022
Hello Esteban,It means everything to us to hear the insights of our guests. Thank you for taking the time to communicate your feedback regarding our hotel. Our goal is for every guest to have a convenient and accommodating experience so we thank you for sharing.
8/10 Bueno
ANNETTE
Viaje en pareja, Viaje familiar
24 jul. 2022
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Me gusto todo pero el area de la piscina necesita mas ventilación porque se concentra el olor a cloro y se sentía hasta en el ascensor.
ANNETTE
Se hospedó 7 noches en julio de 2022
Respuesta de Manager, el 25 jul. 2022
Hello ANNETTE,
Guest satisfaction is top priority at our hotel; for that reason we truly appreciate your comments regarding our area. We hope you'll return to see how we continue to improve our service and hospitality.
8/10 Bueno
Evangelista
Viaje familiar
14 feb. 2022
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Me encanto, el personal muy amable y la habitación muy limpia
Evangelista
Se hospedó 1 noche en febrero de 2022
Respuesta de Manager, el 16 feb. 2022
Know that your voice is of tremendous importance to us and we value your comments about our hotel. We hope you'll return to see how we continue to improve our service and hospitality.
10/10 Excelente
angel f
Viaje de negocios
19 sept. 2021
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy buena atención y bien limpio
angel f
Se hospedó 3 noches en septiembre de 2021
Respuesta de Manager, el 20 sept. 2021
We appreciate the time you have taken to bring to our attention your feedback with regards to our hotel. Please do consider us again on your next visit to the area.
8/10 Bueno
Dennise
Viaje familiar
28 feb. 2021
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Gracias por todo muy buena la atención y limpiesa
Dennise
Se hospedó 2 noches en febrero de 2021
4/10 Malo
Norman
25 mar. 2024
No le gustó: Condiciones de la propiedad
There was no hot water on Sunday morning and the towels were threadbare.
Norman
Se hospedó 2 noches en marzo de 2024
Respuesta de Manager, el 27 mar. 2024
Hello Norman, We apologize for any inconvenience you experienced during your stay. Your feedback is valuable to us, and we encourage guests to reach out to our management directly for further assistance with any concerns. Thank you for choosing to stay with us, and we hope to welcome you back in the future.
10/10 Excelente
amy
Viaje en grupo
24 mar. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very friendly. Breakfast options great. Rooms clean and very comfortable
amy
Se hospedó 2 noches en marzo de 2024
Respuesta de Manager, el 27 mar. 2024
Hello amy,We are delighted to hear that you found our staff friendly, enjoyed our breakfast options, and found our rooms clean and comfortable. We appreciate your positive feedback and hope to welcome you back in the future.
10/10 Excelente
Brianna
24 mar. 2024
Le gustó: Servicio y personal y condiciones de la propiedad
Brianna
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager, el 27 mar. 2024
Hello Brianna,We are delighted to hear that you had a wonderful experience at our hotel! If you have any further comments or suggestions, please do not hesitate to reach out to us. We look forward to welcoming you back soon!
8/10 Bueno
Darlene
Viaje familiar
23 mar. 2024
Le gustó: Servicio y personal
It was an ok hotel. The beds were firm. I’d stay again. It was acceptable.
Darlene
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager, el 24 mar. 2024
Hello Darlene,We appreciate your feedback on our hotel. We're pleased to hear that you found your stay acceptable and that you would consider staying with us again. We hope to welcome you back in the future for another comfortable experience.
10/10 Excelente
Andreia
18 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff at the front desk was really nice and help me resolve a problem with my reservation that was with expedia (a third party) the girl was nice and even got me in a room earlier that the check in time. Ill recommend and will be back for sure.
Andreia
Se hospedó 2 noches en marzo de 2024
Respuesta de Manager, el 20 mar. 2024
Hello Andreia,We are delighted to hear that our front desk staff provided you with exceptional service and resolved the issue with your reservation. We strive to ensure our guests have a comfortable stay with us. We look forward to welcoming you back in the future.
8/10 Bueno
Alycia
17 mar. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great for large groups. Friendly staff. Bathrooms need updates.
Alycia
Se hospedó 2 noches en marzo de 2024
Respuesta de Manager, el 19 mar. 2024
Hello Alycia,We appreciate your positive feedback about our staff and suitability for large groups. We take all guest feedback into consideration for future improvements. Thank you for staying with us.
6/10 Aceptable
Troy, Manchester
14 mar. 2024
No le gustó: Limpieza y servicio y personal
Troy
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager, el 16 mar. 2024
Hello Troy,We're sorry to hear you had a less than perfect experience during your stay. If you would like to share more details about your visit, please reach out to us directly so we can address any issues. We value your feedback and hope to welcome you back in the future for an improved stay.
10/10 Excelente
Troy
Viaje familiar
12 mar. 2024
Le gustó: Limpieza y condiciones de la propiedad
The breakfast was the best in town!!!! I didn't like how the barged in my room because we overslept till 12. I was naked and they still didn't csre
Troy
Se hospedó 4 noches en febrero de 2024
Respuesta de Manager, el 15 mar. 2024
Hello Troy,We're thrilled you enjoyed our breakfast offerings! I'm sorry to hear about your experience with housekeeping; we appreciate your feedback for improving our services. Rest assured your comments will be shared with the team for review and training purposes. Thank you for choosing to stay with us.
10/10 Excelente
Valerie
Viaje de negocios
12 mar. 2024
Le gustó: Servicios
Easy to get to room quiet
Valerie
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager, el 15 mar. 2024
Hello Valerie,We're pleased to hear you found your room quiet and convenient. Should you require further assistance or have any feedback, please don't hesitate to reach out to our management team.
10/10 Excelente
Christine
Viaje de negocios, Viaje familiar
11 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We arrived late and left early but the pool hours still allowed for a swim and the pool area was clean, as was the room itself. Pleasant staff as well.
Christine
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager, el 15 mar. 2024
Hello Christine,We are delighted to hear that you enjoyed your brief stay with us! It's great to know that you were able to relax with a swim and found our pool area and room clean. Our team strives to provide exceptional service, and your kind words are truly appreciated. Thank you for taking the time to share your experience with us.
6/10 Aceptable
Paul
10 mar. 2024
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
The staff was great. The building and property in general were delapidated. I had to swith rooms because the hitter didnt work. And both rooms had doors that wouldnt close unless you shoved them. The property was clean and the staff tried. The management doesnt seem to care about the physical condition of the hotel. Cookies in the lobby dont make up for having to change rooms at midnight because the heater doesnt work.
Paul
Se hospedó 10 noches en febrero de 2024
Respuesta de Manager, el 14 mar. 2024
Hello Paul, We appreciate your kind words about our staff and cleanliness. We apologize for any inconvenience you experienced and encourage guests to reach out to management directly with any concerns. Your feedback helps us improve our guests' experiences, and we are working diligently to enhance our property for future stays. Thank you for bringing these matters to our attention.
10/10 Excelente
Carolyn
10 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We will definitely stay there again.
Carolyn
Se hospedó 1 noche en febrero de 2024
Respuesta de Manager, el 12 mar. 2024
Hello Carolyn,We are delighted to hear that you had a positive experience during your stay with us. It would be our pleasure to welcome you back in the future. Should you have any feedback or requests, please do not hesitate to contact our management team directly.
4/10 Malo
Tara
Viaje familiar
29 feb. 2024
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
I booked this hotel as it was close to the airport and we had an early flight. Online this facility said it had a restaurant and pool which would be perfect for the kids. However, after checking in and finding the room we discovered there wasn’t a restaurant only a place for a continental breakfast, the facility was very dated and not clean, the pool was murky and the room we were staying in hadn’t been fully cleaned.
Tara
Se hospedó 1 noche en febrero de 2024
Respuesta de Manager, el 2 mar. 2024
Hello Tara, We appreciate your feedback and apologize for any inconvenience you experienced during your stay. Guest satisfaction is important to us, we recommend sharing your concerns directly with hotel management for further assistance and to ensure a more pleasant stay in the future.
8/10 Bueno
Jill
25 feb. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Jill
Se hospedó 1 noche en febrero de 2024
Respuesta de Manager, el 29 feb. 2024
Hello Jill, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!
10/10 Excelente
jennifer
Viaje familiar
25 feb. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything was nice with the property the one thing is the jetted tub should have more hot water for it to fill up that's my only complaint otherwise the room was perfect and the stay was great
jennifer
Se hospedó 2 noches en febrero de 2024
Respuesta de Manager, el 25 feb. 2024
Hello jennifer,Thank you for taking the time to share your feedback with us. We're delighted to hear that you enjoyed your stay and found the room to be perfect. Your comments regarding the jetted tub will be shared with our team to ensure we continue to provide the best experience for our guests. We appreciate your input and hope to welcome you back again in the future.
6/10 Aceptable
Tammie
Viaje en pareja
18 feb. 2024
Le gustó: Limpieza
No le gustó: Condiciones de la propiedad
There were children running up and down the hallway at 11:30 at night and no hot water the day we checked in and the day we checked out. When we brought it to the attn of the front desk person she stated “yea we had a lot of people enjoying the hot tub last so it was all used up”
Tammie
Se hospedó 1 noche en febrero de 2024
Respuesta de Manager, el 21 feb. 2024
Hello Tammie, We're sorry to hear about the disturbances you encountered during your stay. Guest feedback is valuable, and we will address these matters internally. For any future concerns, please make sure to inform our team directly for immediate assistance. Thank you for bringing this to our attention.
8/10 Bueno
Jennifer, Mansfield
Viaje en pareja
18 feb. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We felt for the price, the value was well worth it. The complementry coffee, cookies and breakfast provided during our stay were very nice. Location of the pool and lack of supervision was our only complaint really. There was trash, towels and reckless kids when we tried to enjoy some downtime. Beds were comfy, room was efficient, hotel lobby was decorative and styled nice. Staff we interacted with were friendly. The lady when we checked in at nighttime was also the one who checked us out the following morning, definitely worked multiple shifts but was very welcoming and pleasant.
Jennifer
Se hospedó 1 noche en febrero de 2024
Respuesta de Manager, el 21 feb. 2024
Hello Jennifer, We are pleased to hear that you found value in your stay and enjoyed the amenities provided. We appreciate your feedback regarding the pool area and will address this with our team. It's great to hear you found the beds comfortable, the room efficient, and the hotel lobby well-styled. Our staff prides themselves on being friendly and welcoming, we are glad you had positive interactions with them during your stay. Thank you for sharing your experience with us.
10/10 Excelente
BRENDA J
Viaje familiar
18 feb. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Alisha was a pleasure to meet. Friendly and professional! Offered information that was useful. Nice stay, nice staff, nice facility.
BRENDA J
Se hospedó 1 noche en febrero de 2024
Respuesta de Manager, el 20 feb. 2024
Hello BRENDA J,We are delighted to hear that you had a pleasant experience with Alisha and found our staff and facilities to your liking. Your kind words motivate us to continue providing exceptional service to all our guests. Thank you for taking the time to share your feedback!
10/10 Excelente
Renee
15 feb. 2024
Renee
Se hospedó 1 noche en febrero de 2024
Respuesta de Manager, el 22 mar. 2024
Hello Renee,We're glad to hear you had a wonderful stay with us! We look forward to welcoming you back soon for another exceptional experience.
10/10 Excelente
Diane
Viaje familiar
12 feb. 2024
Le gustó: Condiciones de la propiedad
The staff was great. Services were on point. Met my expectations
Diane
Se hospedó 1 noche en febrero de 2024
Respuesta de Manager, el 14 feb. 2024
Hello Diane,Thank you for sharing your positive experience with our staff and services. We strive to meet our guests' expectations and it's wonderful to hear that we succeeded in doing so during your stay. We appreciate your feedback and look forward to welcoming you back in the future.
10/10 Excelente
William
Viaje en pareja
12 feb. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very comfortable and convenient
William
Se hospedó 1 noche en febrero de 2024
Respuesta de Manager, el 14 feb. 2024
Hello William,Thank you for sharing your feedback with us. We're delighted to hear that you found your stay comfortable and convenient. We strive to provide a pleasant experience for all our guests and we appreciate your kind words. If there's anything else we can assist you with, please feel free to reach out.
10/10 Excelente
Alexander
10 feb. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Alexander
Se hospedó 1 noche en febrero de 2024
Respuesta de Manager, el 13 feb. 2024
Hello Alexander,We are thrilled to hear that you had a wonderful stay at our hotel! Our team strives to provide exceptional service to all our guests and we are delighted to know that we met your expectations. We hope to have the pleasure of welcoming you back in the future.
10/10 Excelente
Brent
4 feb. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Brent
Se hospedó 1 noche en febrero de 2024
Respuesta de Manager, el 6 feb. 2024
Hello Brent,Thank you for choosing our hotel for your stay! We truly appreciate your positive rating and are delighted to hear that you had a great experience with us. Should you have any further comments or feedback, please feel free to reach out to us directly. We look forward to welcoming you again in the future.
10/10 Excelente
Corey
Viaje en pareja
1 feb. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Other then some missed vacuuming our stay was pleasant and easy. Front desk staff were nice. Easy parking for uhaul
Corey
Se hospedó 1 noche en enero de 2024
Respuesta de Manager, el 2 feb. 2024
Hello Corey,Thank you for your feedback on your recent stay with us. We're glad to hear that you found your overall experience to be pleasant and convenient. We appreciate your kind words about our front desk staff and the easy parking for your Uhaul. We apologize for the oversight with the vacuuming and will address this with our housekeeping team. We hope to welcome you back in the future for an even better stay.
10/10 Excelente
Elizabeth
31 ene. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
When the front desk person informed me that the shuttle service was unavailable, she immediately arranged a taxi for me. This seems straightforward, but at 11:45pm on a freezing night in January, it was a godsend!! Thank you, Lydia, for your courtesy, empathy, and professionalism.
Elizabeth
Se hospedó 1 noche en enero de 2024
Respuesta de Lydia , el 31 ene. 2024
I'm glad I was able to help you get to the hotel for your reservation. I always try my best to do as much as I can to accommodate everyone. Hope you enjoyed your stay! Come back again soon!
8/10 Bueno
ELLEN JANE
30 ene. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
ELLEN JANE
Se hospedó 2 noches en enero de 2024
Respuesta de Manager, el 3 feb. 2024
Hello ELLEN JANE, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!
10/10 Excelente
Christine
27 ene. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Christine
Se hospedó 1 noche en enero de 2024
Respuesta de Manager, el 29 ene. 2024
Hello Christine,We are delighted to hear that you had a fantastic experience during your stay with us! We strive to provide exceptional service to all our guests and we are thrilled that we were able to exceed your expectations. If you have any further feedback or if there is anything else we can assist you with, please do not hesitate to reach out to us. We hope to welcome you back again in the future!
8/10 Bueno
Thomas
Viaje en grupo
23 ene. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Their coffee, fruit, cookies setup off hours is second to none in my travel experience.
Thomas
Se hospedó 1 noche en enero de 2024
Respuesta de Manager, el 25 ene. 2024
Hello Thomas, Thank you for your compliments on our coffee, fruit, and cookies setup. We are delighted to hear that it exceeded your expectations and made a positive impression during your stay with us. Your feedback is truly appreciated and we hope to welcome you back soon for another exceptional experience.
6/10 Aceptable
Ryan
Viaje en pareja
22 ene. 2024
No le gustó: Servicios y condiciones de la propiedad
The lady at the desk was very nice upon check in and I went to the room which 2 of the lamps had burnt out light bulbs. No extra linens and when I requested a few blankets because the room was cold, and the wall unit thermometer didn’t work, the man at the desk told me “well it’s Saturday and house keeping is short so we don’t have any more blankets.” And when I asked if someone could show me how to turn on the thermometer he told me it was either the wall unit or the other unit by the window that controls the heat. Nothing about that cold dark 1st story room down the hall from the banquet room should cost 390 after tax. But it is what it is and I won’t be returning again.
Ryan
Se hospedó 1 noche en enero de 2024
Respuesta de Manager, el 25 ene. 2024
Hello Ryan, Thank you for your feedback. We apologize for the inconvenience you experienced with the lamps and the availability of extra linens during your stay. Our staff strives to provide excellent service, and we are sorry if their response did not meet your expectations. We appreciate you bringing these issues to our attention, and we will address them with our team to ensure a better experience for our future guests. If you have any further concerns, please contact our management directly. We value your feedback and hope to have the opportunity to welcome you back in the future.
10/10 Excelente
Stewart
18 ene. 2024
Stewart
Se hospedó 1 noche en enero de 2024
Respuesta de Manager, el 20 ene. 2024
Hello Stewart,We are delighted to hear that you had a wonderful experience during your stay at our hotel. Your satisfaction is our top priority, and we strive to provide exceptional service to all of our guests. Should you have any further feedback or suggestions, please feel free to reach out to us. We look forward to welcoming you back in the future.
10/10 Excelente
James, Harker Heights
16 ene. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
James
Se hospedó 4 noches en enero de 2024
Respuesta de Manager, el 17 ene. 2024
Hello James,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had a wonderful experience with us. We hope to welcome you back in the near future for another outstanding stay.
10/10 Excelente
Kerianne
16 ene. 2024
Kerianne
Se hospedó 1 noche en enero de 2024
Respuesta de Manager, el 17 ene. 2024
Hello Kerianne,We are thrilled to hear that you had a wonderful stay with us! Your satisfaction is our top priority and we are pleased to know that we met your expectations. Should you have any future needs or if there is anything else we can assist you with, please do not hesitate to reach out to us. We look forward to welcoming you back in the future for another exceptional experience.
10/10 Excelente
Michael
15 ene. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Michael
Se hospedó 1 noche en enero de 2024
Respuesta de Manager, el 17 ene. 2024
Hello Michael,Thank you for choosing our hotel for your recent stay! We are delighted to hear that you had a wonderful experience with us. If you have any further comments or suggestions, please feel free to reach out to us directly. We look forward to welcoming you back in the future for another exceptional stay.
10/10 Excelente
Maria
Viaje familiar
15 ene. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Maria
Se hospedó 6 noches en diciembre de 2023
Respuesta de Alicia , el 15 ene. 2024
Thank You so much Maria
10/10 Excelente
Gail
12 ene. 2024
Gail
Se hospedó 1 noche en enero de 2024
Respuesta de Manager, el 14 ene. 2024
Hello Gail,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a fantastic experience with us. We strive to provide exceptional service to all our guests, and we are thrilled that we were able to exceed your expectations. If you have any further comments or suggestions, please feel free to reach out to us. We hope to have the pleasure of welcoming you back in the future!
10/10 Excelente
Brad
Viaje en pareja
8 ene. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Was no communication by staff for check in, kind of ruined my day Saturday, other than that, excellent, human error factor i guess???
Brad
Se hospedó 1 noche en enero de 2024
Respuesta de Manager, el 10 ene. 2024
Hello Brad,Thank you for staying with us and sharing your feedback. We apologize for any inconvenience caused by the lack of communication during your check-in. Our team strives to provide a seamless experience for our guests, and we appreciate your understanding that human error can occur. We are glad to hear that the rest of your stay was excellent. We hope to have the opportunity to welcome you back in the future.
10/10 Excelente
James
7 ene. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great place
James
Se hospedó 3 noches en enero de 2024
Respuesta de Manager, el 10 ene. 2024
Hello James,Thank you for your feedback! We're pleased to hear that you enjoyed your stay with us. We hope to have the opportunity to welcome you back in the future.
2/10 Terrible
Noah
6 ene. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Noah
Se hospedó 1 noche en enero de 2024
Respuesta de Manager, el 10 ene. 2024
Hello Noah, Please reach out to our hotel directly to share any feedback you may have. We value your input and would appreciate the opportunity to address any concerns you may have had during your stay.
10/10 Excelente
Kara
Viaje familiar con niños
4 ene. 2024
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Kara
Se hospedó 1 noche en enero de 2024
Respuesta de Manager, el 9 ene. 2024
Hello Kara,We appreciate your recent stay at our hotel and your positive rating. We're delighted to hear that you had a fantastic experience with us. Should you have any additional feedback or suggestions, please don't hesitate to reach out to us directly. We hope to welcome you back in the near future for another memorable stay.
2/10 Terrible
Timothy
4 ene. 2024
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
The sound of elephants coming thur my ceiling a latge family above me called down twice to front desk and didnt stop this was on new years eve and the floor in the room was soft in spots and i almist put my foot thur the floor next to tub
Timothy
Se hospedó 2 noches en diciembre de 2023
Respuesta de Manager, el 10 ene. 2024
Hello Timothy, Thank you for providing feedback on your recent stay with us. We apologize for any inconvenience caused by the noise disturbance and the condition of your room. We appreciate you bringing these concerns to our attention and we will address them with our team. We hope you will consider staying with us again in the future.