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Opiniones de Hotel Rose Sultan

4 out of 5
Hotel Rose Sultan
Ourika Road km11 tassoultante, Marrakech

Opiniones

7.4

Bueno

Puntuación de 10, es decir, Excelente. Basada en 7 de 14 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 2 de 14 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 2 de 14 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 0 de 14 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 3 de 14 opiniones" "

7.2/10

Limpieza

7.2/10

Servicio y personal

3.0/10

Servicios

7.2/10

Condiciones de la propiedad

Opiniones

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
AWFUL GO AWAY
Run fast from there NO CUSTUMER SERVICE
Se hospedó 6 noches en febrero de 2018

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Rien je n’ai pas été car vous avez annulé le voyage il y a 5 mois et vous ne me rembourser pas une honte
Se hospedó 3 noches en marzo de 2020

8/10 Bueno

Nabil

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2019

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Servicio y personal y condiciones de la propiedad
Good experience
Excellent check-in however room was very dusty and at one point the light in the room didn't work.
Se hospedó 1 noche en noviembre de 2019

2/10 Terrible

Cliente verificado

No le gustó: Servicios
Se hospedó 6 noches en febrero de 2019

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en enero de 2019

10/10 Excelente

Douglas

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excellent retreat from the bustle of Marrakesh
This was our second stay here, after 10 days at the start of 2017. This was a shorter visit, two days only, but once again we had a lovely time. The rooms are spacious and good value (we stayed in the Royal Suite last year and the Junior Suite this time around). The pool is great for kids - and adults - as it's heated, something which many pools in Morocco aren't. There's nice grounds with lots of roses, in addition to a separate jacuzzi, table tennis table, Touareg-style tent, and even a putting green with four holes on. Breakfasts are good, though get a bit samey after a few days (like much of Morocco). Lunch/dinner menu isn't extensive, although the food is decent enough. You can also buy wine/cocktails/beer at reasonable prices as well. The staff, in particular Nasir & Yousef, are great & very friendly. The location is good if you want to get out of the hustle and bustle of central Marrakesh. It's probably a 15-20 min car ride into the centre of town, but that's what we wanted. There's not much else around though so be prepared to sort taxis if you don't have a car. There's good access to the Atlas mountains, and the Ourika Valley is another highlight for us (spectacular gorge with a river running down it, dotted with nuts restaurants and framed by the High Atlas). All in all a great place & one we'll return to again in future!

6/10 Aceptable

Cliente verificado

No le gustó: Limpieza y servicio y personal
La chambre n'était pas très propre, poussière etc Coffre fort ne fonctionnait pas Très peu de personnel ( 1 personne faisait tout) Bref pas digne d un 5*
Se hospedó 2 noches en noviembre de 2017

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza
No le gustó: Servicio y personal y condiciones de la propiedad
Ce n'est PS un hôtel, c'est une maison d hôtes
Trop, trop loin de tout. PS de cash machine, service minimum, le garçon de la réception fait tout y compris le service. C'est perdu dans un bout de route ou il n'y a abs3rien à faire au tour à moins de 30 mn de taxi.
Se hospedó 4 noches en octubre de 2017

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en octubre de 2017

8/10 Bueno

C, taipei

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
a place that I will come back agsin!
Super pretty rooms! The garden is very pretty too and is equipped with many outdoor activities and plants. The dinner is great too! This is a place that worth staying one more day just to enjoy what the hotel has to offer! The only thing is, there was mostly only one staff when we visited, he was the front door guard, the receptionist, the restaurant waiter, and the house keeping. So there was no full induction on the hotel facilities when we checked in which we really like to have more (we were lucky that we met a very nice gentleman who introduce us the place as he is a friend of the owner). We did experienced difficulties in finding a person when we need some assistance.
Se hospedó 2 noches en septiembre de 2017

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great hotel with friendly staff
Brilliant hotel and well trained staff who will go beyond and above to serve you. The breakfast was nice as that's all I had from the hotel. The only down side is that the hotel is so far away from Marrakech and unless you have your own transport I wouldn't recommend it as a taxi to Marrakech would cost 250 MAD. Otherwise it's little hidden gem and would definitely go back. Thank you Yusuf for helping me throughout my stay and the rest of the staff.
Se hospedó 1 noche en agosto de 2017

10/10 Excelente

Gavin, london

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Amazing stay
I've stayed in lots of nice hotels before all over the world and the service here was truly 5 star I've never bothered to write a review before but I needed to for the Rose Sultan. Believe the reviews and believe the pictures, the hotel is stunning Thank you for making my stay so pleasurable
Se hospedó 3 noches en julio de 2017

10/10 Excelente

Norbert

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Edles Berberhotel mit Schweizer Führung
Sehr entspannend und ruhig. Ein guter Ausgangspunkt um ins Marrokanische Leben einzutauchen.