Dear JoseThank you for choosing Fontainebleau Miami Beach as your holiday destination. It was a pleasure having you with us. We are delighted to hear that you had a great stay with us and that we managed to provide you with an experience that matched your expectations. We greatly appreciate you leaving us a positive review. Thank you for sharing your feedback. We hope to see you soon. Kind Regards, Lisa Fontainebleau Miami Beach Guest Service

We are thankful for your feedback and appreciate it to get our services improved in order to give you the best experience.Kind Regards, Steven Fontainebleau Miami Beach Guest Services

Dear GuillermoWe appreciate you sharing where we fell short of your expectations during your last visit with us. Though we never enjoy hearing that we have disappointed a guest during their stay with us, we do take immediate action to determine how we could have done better. We are thankful for your feedback, and we are expressing our sincere apology for failing to meet your expectations, we assure you that this is not the type of experience we wish to leave any guest. We can undoubtedly understand the frustration and inconvenience caused. I’m thankful that you reached out to share your experience, as your valuable feedback helps us to improve our processes and provide a better customer experience. We hope you will grant us the opportunity to serve you in the future. Kind Regards, Lisa Fontainebleau Miami Beach Guest Service

Dear Bryan Alejandro, Thank you for sharing a positive score with us. We feel great seeing these types of rating.

Dear Thank you for choosing Fontainebleau Miami Beach as your holiday destination. It was a pleasure having you with us. We are delighted to hear that you had a great stay with us and that we managed to provide you with an experience that matched your expectations. We greatly appreciate you leaving us a positive review. Thank you for sharing your feedback. We hope to see you soon. Kind Regards, Lisa Fontainebleau Miami Beach Guest Service

We appreciate hearing that you had such a wonderful time during your stay with us at Fontainebleau Miami Beach. Our goal for our guests is for you to relax, feel pampered and leave feeling refreshed and rejuvenated. We hope you are already planning your next visit with us.

Dear KatiaThank you for choosing Fontainebleau Miami Beach as your holiday destination. It was a pleasure having you with us. We are delighted to hear that you had a great stay with us and that we managed to provide you with an experience that matched your expectations. We greatly appreciate you leaving us a positive review. Thank you for sharing your feedback. We hope to see you soon. Kind Regards, Lisa Fontainebleau Miami Beach Guest Service

Dear Daysi,Thank you for choosing Fontainebleau Miami Beach as your holiday destination. It was a pleasure having you with us. We are delighted to hear that you had a great stay with us and that we managed to provide you with an experience that matched your expectations. We greatly appreciate you leaving us a positive review. Thank you for sharing your feedback. We hope to see you soon. Kind Regards, Lisa Fontainebleau Miami Beach Guest Service

Hi Alain,Thank you for choosing Fontainebleau Miami Beach as your holiday destination. It was a pleasure having you with us.We are delighted to hear that you had a great stay with us and that we managed to provide you with an experience that matched your expectations. We greatly appreciate you leaving us a positive review.Thank you for sharing your feedback. We hope to see you soon.Kind Regards,ScottFontainebleau Miami Beach Guest Services

Hi Maria,Thank you for recently visiting Fontainebleau Miami Beach and for taking time to leave a review of your stay. It is highly appreciated. We apologize that we were unable to provide you with an experience that met your expectations. We strive to meet every guest with the iconic levels of service that our guests have come to expect. From your feedback, we are aware that this was not the case during your visit. Our standards are certainly much higher than this. While we are saddened that you had a poor stay, we take all of our reviews very seriously and use them in our continuous attempts to improve. I appreciate you sharing your thoughts. In the near future, we sincerely hope that you will allow us the chance to serve you even better.Kind Regards, Scott Fontainebleau Miami Beach Guest Services

Dear Guest,Thank you for choosing Fontainebleau Miami Beach as your holiday destination, though we did not meet your expectation. We appreciate you rating your previous stay with us. The goal we set for ourselves is to exceed every guest's expectations; however, we do apologize if there were disappointments in some areas. We look forward to welcoming you back, and we will aim to serve you better.Kind Regards,ScottFontainebleau Miami Beach Guest Services

Dear Guest,Thank you for visiting Fontainebleau and for sharing your thoughts after your visit.We appreciate you sharing where we fell short of your expectations during your last visit with us. Though we never enjoy hearing that we have disappointed a guest during their stay with us, we do take immediate action to determine how we could have done better.It's disheartening to hear that you were not entirely comfortable during your stay. We are very disappointed to hear that we did not live up to the standards of our hotel and the efficiency that our customers deserve. We sincerely regret that your experience was less than perfect.Our goal at Fontainebleau is to do everything we can to exceed the expectations of every guest and provide service that matches our iconic brand. It appears we fell a bit short of that. We are very sorry that you did not have the unique experience we always aim for.You have our commitment to look further into the areas you have mentioned, such as not being impressed with our pricing, and adjust where needed to improve the experience for future guests.Thank you for your feedback, which helps us improve the quality of our service.It is our hope that you will give us the opportunity to better serve you in the near futureKind Regards,Sandra,Fontainebleau Miami Beach Guest Services.

Hi Otto,Thank you for visiting Fontainebleau Miami Beach and for taking the time to leave a review after your stay. We are delighted to hear that you had an excellent stay with us and that we provided a wonderful experience at our hotel. We greatly appreciate the positive review you have left us, and this will motivate us to maintain this standard for all future guests. Thank you for sharing your feedback, we hope to see you once again.Kind Regards,ScottFontainebleau Miami Beach Guest Services

Hi Otto,Thank you for recently visiting Fontainebleau Miami Beach as your holiday destination. We were thrilled to have you with us.We are delighted to receive your positive review of your stay. It appears, as reflected in your rating, that your experience at our resort exceeded your expectations. This is the impression we aim to leave every guest with.We are once again thankful for your review and hope to see you soon.Kind Regards, Scott Fontainebleau Miami Beach Guest Services

Hi Mayra,Thank you for choosing Fontainebleau Miami Beach as your holiday destination. We were thrilled to have you with us.We are delighted to hear that you had an amazing stay with us and that we managed to meet your expectations. We greatly appreciate the 5-star review you have left us. We assure you that we will work hard to maintain this standard.Thank you for sharing your feedback. We hope to see you soon.Kind Regards,ScottFontainebleau Miami Beach Guest Services

Dear Guest,Thank you for reaching out and providing feedback on your most recent stay. We sincerely apologize for the delays caused by the elevators during your stay. We can undoubtedly understand the frustration and inconvenience caused to many guests, and we assure you that this is not the type of experience we wish to leave any guest with.We are thankful for your feedback, as it will help us look into the areas of shortfall mentioned and have them improved on. We hope that you will grant us the opportunity to better serve you in the near future.Kind Regards, ScottFontainebleau Miami Beach Guest Services

Dear Guest,Thank you for recently visiting Fontainebleau Miami Beach as your holiday destination. We were thrilled to have you with us.We are delighted to receive your positive review of your stay. It appears, as reflected in your rating, that your experience at our resort exceeded your expectations. This is the impression we aim to leave every guest with.We are once again thankful for your review and hope to see you soon.Kind Regards, Scott Fontainebleau Miami Beach Guest Services

Dear Alexandra,Thank you for recently visiting Fontainebleau Miami Beach; it was a pleasure having you with us. We are delighted to receive your positive review of your stay. It appears, as reflected in your rating, that your experience at our resort exceeded your expectations. This is the impression we aim to leave with every guest. We are once again thankful for your review and hope to see you soon.Kind RegardsOctaviaFontainebleau Guest Services

Dear Manuel Antonio,Thank you for taking time out and providing us with this amazing feedback on your stay; it is truly appreciated. It was a great pleasure having you with us. It is evident from the rating you gave that your stay was more than amazing, and we are glad we could cater to your needs exceptionally well. Our main goal is to make sure every guest leaves with a memorable experience after staying with us, and we are glad that was shown during your stay.We are looking forward to having you with us on your next visit to Miami.Kind RegardsOctaviaFontainebleau Guest Services

Dear J Alejandro,Thank you for taking time out and providing us with this amazing feedback on your stay; it is truly appreciated. It was a great pleasure having you with us. It is evident from the rating you gave that your stay was more than amazing, and we are glad we could cater to your needs exceptionally well. Our main goal is to make sure every guest leaves with a memorable experience after staying with us, and we are glad that was shown during your stay.We are looking forward to having you with us on your next visit to Miami.Kind RegardsOctaviaFontainebleau Guest Services.

Hi Osman,Thank you for taking time out and providing us with this amazing feedback on your stay; it is truly appreciated. It was a great pleasure having you with us. It is evident from the rating you gave that your stay was more than amazing, and we are glad we could cater to your needs exceptionally well. Our main goal is to make sure every guest leaves with a memorable experience after staying with us, and we are glad that was shown during your stay.We are looking forward to having you with us on your next visit to Miami.Kind RegardsOctaviaFontainebleau Guest Services

Hi Jorger,Thank you for taking time out and providing us with this amazing feedback on your stay; it is truly appreciated. It was a great pleasure having you with us. It is evident from the rating you gave that your stay was more than amazing, and we are glad we could cater to your needs exceptionally well. Our main goal is to make sure every guest leaves with a memorable experience after staying with us, and we are glad that was shown during your stay.We are looking forward to having you with us on your next visit to Miami.Kind RegardsOctaviaFontainebleau Guest Services.

Hi Daniel,Thank you for taking time out and providing us with this amazing feedback on your stay; it is truly appreciated. It was a great pleasure having you with us. It is evident from the rating you gave that your stay was more than amazing, and we are glad we could cater to your needs exceptionally well. Our main goal is to make sure every guest leaves with a memorable experience after staying with us, and we are glad that was shown during your stay.We are looking forward to having you with us on your next visit to Miami.Kind RegardsOctaviaFontainebleau Guest Services.

Hi Geydi,Thank you for taking time out and providing us with this amazing feedback on your stay; it is truly appreciated. It was a great pleasure having you with us. It is evident from the rating you gave that your stay was more than amazing, and we are glad we could cater to your needs exceptionally well. Our main goal is to make sure every guest leaves with a memorable experience after staying with us, and we are glad that was shown during your stay.We are looking forward to having you with us on your next visit to Miami.Kind RegardsOctaviaFontainebleau Guest Services.

Hi Bryan,Thank you for taking time out and providing us with this amazing feedback on your stay; it is truly appreciated. It was a great pleasure having you with us. It is evident from the rating you gave that your stay was good, and we are glad we could cater to your needs. We are, however, sorry to learn that you were not happy with the operational hours of the pool. We appreciate you bringing that to our attention. We will look into it.We look forward to seeing you again sometime soon.Kind RegardsOctaviaFontainebleau Miami Beach Guest Services

Dear Sandy,Thank you for taking time out and providing us with this amazing feedback on your stay; it is truly appreciated. It was a great pleasure having you with us. It is evident from the rating and feedback you gave that your stay was more than amazing, and we are glad we could cater to your needs exceptionally well. Our main goal is to make sure every guest leaves with a memorable experience after staying with us, and we are glad that was shown during your stay.We are looking forward to having you with us on your next visit to Miami.Kind RegardsOctaviaFontainebleau Guest Services.

Hi Laura,Thank you for your review and for choosing our hotel.Thank you for trusting us to meet your needs and expectations. I’m happy that you enjoyed your stay, and we are looking forward to having you again as a guest at our hotel.Best RegardsOctaviaFontainebleau Miami Beach Guest Services

Hello Jaime,We welcome your feedback from your recent visit at Fontainebleau Miami Beach. We are disappointed that some areas failed to impress you during your time with us such as the dining options around the resort along with the comfortability of the beds. We always aim to meet our guest's with a 5-star experience and are saddened to have fallen short of that. Your feedback about these areas is very valuable to us and will certainly be considered as we seek to improve. We hope that you will consider visiting us again. Kind Regards, Scott Fontainebleau Miami Beach Guest Services

Hi Luis, Thank you for choosing Fontainebleau Miami Beach as your holiday destination. It was a pleasure having you with us.We are delighted to hear that you had a great stay with us and that we managed to provide you an experience that matched your expectations. We greatly appreciate you leaving us a positive review.Thank you for sharing your feedback, we hope to see you soon.Kind Regards,ScottFontainebleau Miami Beach Guest Services

Hi Samantha,Thank you for choosing Fontainebleau Miami Beach as your holiday destination, though we did not meet your expectation. Thank you for leaving your thoughts on our valet services along with the parts of your room that did slightly affect your visit. Our goal is to leave every guest with a 5-star experience and we are confident in valuable reviews such as yours, to assist us in achieving this. We hope that you will consider visiting us again. Kind Regards, Scott Fontainebleau Miami Beach Guest Services

Hi Jose,Thank you for your review and for choosing our hotel.Thank you for trusting us to meet your needs and expectations. I’m happy that you enjoyed your stay, and we are looking forward to having you again as a guest at our hotel.Best RegardsOctaviaFontainebleau Miami Beach Guest Services

Hi Judith, Thank you for choosing Fontainebleau Miami Beach as your holiday destination. We were thrilled to have you with us. It is evident by the rating you gave that your stay was more than amazing, and we are glad we could cater to your needs exceptionally well. Our main goal is to make sure every guest leaves with a memorable experience after staying with us, and we are glad that was shown during your stay. We are looking forward to having you with us on your next visit to Miami.Kind Regards,ScottFontainebleau Miami Beach Guest Services.

Hi Liudmila, Thank you for visiting Fontainebleau Miami Beach, and for taking your time to leave a review after your stay. We would like to apologize greatly for the long wait you experienced for your vehicle at Valet. We never wish to keep our guests waiting in such a manner and it falls short of the service we have taken great pride in providing. I can understand how unpleasant this must have been for you.Please do rest assured that this is not always a constant occurrence, and this feedback will be raised with oru team, so we can look into better ways to ensure our guests are well serviced.We hope that you may visit us again in the future. Kind Regards,ScottFontainebleau Miami Beach Guest Services

Dear AlexanderWe appreciate you for choosing Fontainebleau Miami Beach as your holiday destination, it was a pleasure having you with us. Thank you so much for taking the time to share your positive feedback from your most recent experience was very good. Our goal is to provide the absolute best for our guest and glad we did that during your visit and it is visible by your 5 out of 5 rate.We hope to see you again soon. Kind Regards, Stella Fontainebleau Miami Beach Guest Services.

Hi Maricela, Thank you for choosing Fontainebleau Miami Beach as your holiday destination. It was a pleasure having you with us.We are delighted to hear that you had a great stay with us and that we managed to provide you an experience that matched your expectations. We greatly appreciate you leaving us a positive review.Thank you for sharing your feedback, we hope to see you soon.Kind Regards,ScottFontainebleau Miami Beach Guest Services

Hi Maylin,You are appreciated for choosing to spend your time with us. Thank you for trusting us to meet your needs and expectations. We are thrilled to read that you enjoyed our great atmosphere during your recent stay with us.We look forward to having you again.Best RegardsOctaviaFontainebleau Miami Beach Guest Services

Dear Felipe, Thank you for visiting Fontainebleau Miami Beach, and for taking your time to leave a review after your stay. It is unfortunate that we fell slightly short of a 5-star experience. That is what we constantly aim for at the Fontainebleau. We are very saddened to hear that our staff was not friendly to you. As we are based in Miami, there are many spanish guests who have visited us. To find that our team did not treat you well is something we take very seriously.If you could share any further details about this,it would be appreciated so we can have it looked into. Do reach out to our guest services for this.We hope to see you again soon.Kind Regards,ScottFontainebleau Miami Beach Guest Services

Hi Jose, Thank you for choosing Fontainebleau Miami Beach as your holiday destination. It is with great disappointment that we find that your stay with us was not a good one. I'm sorry that we failed to deliver the levels of service and accommodations that would be expected from a resort of our reputation. This is on us and we assure you that this is not the Fontainebleau standard. We will aim to improve on this and provide a better experience.We hope that you may visit us again in the future. Kind Regards,ScottFontainebleau Miami Beach Guest Services

Hi Greisy,Thank you for staying with us at Fontainebleau Miami Beach; it truly was an honor having you as a guest. We are delighted to read that you enjoyed your recent stay at our property. We strive to provide every guest with a unique stay, and we are happy you enjoyed yours.We look forward to having you as a guest.Kind RegardsOctaviaFontainebleau Miami Beach Guest Services

Dear Ericka,Thank you for trusting us to meet your expectations during your stay. We are disappointed to learn that your stay did not go as you expected due to the type of service you were met with from our staff members. We strive to meet every guest with the iconic levels of service that they have come to expect. We are sorry to have fallen short of that. We will strive to do better. Thank you for taking the time to share your feedback.We hope that you will grant us the opportunity to better serve you in the near future.Kind Regards OctaviaFontainebleau Miami Beach Guest Service

Hi Juan, Thank you for visiting Fontainebleau Miami Beach, and for taking your time to leave a review after your stay. We are delighted to hear that you had an excellent stay with us and that we provided a wonderful experience at our hotel. We greatly appreciate the positive review you have left us, and this will motivate us to maintain this standard for all future guests. Thank you for sharing your feedback, we hope to see you once again.Kind Regards,ScottFontainebleau Miami Beach Guest Services

Dear Guest,We are pleased to receive your positive feedback; it was such an honor having you here. We are thrilled to read that you enjoyed your recent stay at our property.I am sure our team enjoyed serving you as much as you enjoyed your stay.Kind RegardsOctaviaFontainebleau Miami Beach Guest Services

Hi Dennice,Thank you for taking the time to share your feedback on your recent stay with us. We appreciate having you around. We are delighted to read that you had a wonderful stay with us and that we were able to meet your needs.We look forward to serving you again.Kind RegardsOctaviaFontainebleau Miami Beach Guest Services

Dear Alberto,Thank you for choosing to have your staycation at Fontainebleau Miami Beach; it was an absolute pleasure having you around. We are delighted to read that you were impressed by the hotel. We are, however, disappointed to learn that you did not enjoy your stay fully due to the amount of time it took to check in and the crowd we had. We apologize; we could not meet your expectations and the standards we set for ourselves. We promise to do better.We trust that we will have the opportunity to better serve you in the future.Kind RegardsOctaviaFontainebleau Miami Beach Guest Services

Hi Katherine, Thank you for recently visiting Fontainebleau Miami Beach as your holiday destination. We were thrilled to have you with us. We are delighted to receive your a positive review from your stay. We are glad that your experience at our resort exceeded your expectations. This is the impression we aim to leave every guest and we are honored that you have mentioned this.We are once again thankful for your review and hope to see you soon.Kind Regards, Scott Fontainebleau Miami Beach Guest Services

Dear Vanessa Del Rio,Thank you for your review and for choosing our hotel.Thank you for trusting us to meet your needs and expectations. I’m happy to see that you enjoyed your stay, and we are looking forward to having you again as a guest in our hotel.Best RegardsOctaviaFontainebleau Miami Beach Guest Services

Hi Maikol, Thank you for recently visiting Fontainebleau Miami Beach, it was a pleasure having you with us.It is unfortunate to hear that your visit was less than perfect. We always aim to improve and would like to know the reason of this happening. If it is anything we can assist with, please reach out to our guest services team for further assistance. We take all of our reviews very seriously and use them in our continuous attempts to improve. Thank you for sharing your feedback.Kind Regards,ScottFontainebleau Miami Beach Guest Services

Dear Guest, Thank you for recently visiting Fontainebleau Miami Beach as your holiday destination. We were thrilled to have you with us. We are delighted to receive your a positive review from your stay. It appears that as reflected in your rating, that your experience at our resort exceeded your expectations. This is the impression we aim to leave every guest.It is unfortunate if our Valet parking and it's pricing did negatively impact your stay. Your feedback will greatly assist us in finding areas where we can do better.We are once again thankful for your review and hope to see you soon.Kind Regards, Scott Fontainebleau Miami Beach Guest Services

Thank you for taking time out and providing us with this amazing feedback on your stay; it is truly appreciated. It was a great pleasure having you with us. It is evident by the rating you gave that your stay was more than amazing, and we are glad we could cater to your needs exceptionally well. Our main goal is to make sure every guest leaves with a memorable experience after staying with us, and we are glad that was shown during your stay. We are looking forward to having you with us on your next visit to Miami.Kind Regards,ScottFontainebleau Miami Beach Guest Services.

Dear Jose Ancizar, Thank you for choosing Fontainebleau Miami Beach as your holiday destination. We are saddened to hear that your stay with us was less than perfect. We sincerely apologize for failing to meet your expectations and provide you with a relaxing and great experience. We strive to meet every guest with the iconic levels of service that they have come to expect. We are sorry to have fallen short of that. We will strive to do better. Thank you for taking the time to share your feedback. We hope that you will grant us the opportunity to better serve you in the near future.Kind Regards OctaviaFontainebleau Miami Beach Guest Service