Dear Luz, Thank you for taking the time to post your feedback. It is disappointing to see that we did not live up to our usual high standards, and we are truly sorry your stay was anything less than satisfactory. We hope you will give us another chance to provide you with a much-improved experience.Luis ArellanoGeneral Manager

Dear Mr. Luis, Thank you for dedicating the time to share your experience. Please accept our sincere apologies for the noise issues during your stay. We are devoted to giving each guest a brilliant travel experience; therefore, we are disappointed if we did not meet these expectations. We appreciate your patience, and we hope to have an opportunity to host you again in the future.Luis ArellanoGeneral Manager

Dear Yuliana, Thank you for posting such kind comments about our hotel, especially about our location and staff. We make every effort to provide service that is above and beyond your expectations, so we are pleased to see that you loved everything about your stay. We look forward to sharing your comments with our team. Thank you for choosing Holiday Inn Miami Beach-Oceanfront. We hope to welcome you again soon.Luis ArellanoGeneral Manager

Dear Rodrigo, We appreciate the outstanding review. We are delighted that you loved your room and the exceptional beach services. Your comfort is our number one priority, so it is nice to know we exceeded your expectations. Thank you for choosing Holiday Inn Miami Beach-Oceanfront. We would love to host you again the next time you are in the city.Luis ArellanoGeneral Manager

Dear Mr. Alberto, Thank you for your candid feedback. While we are glad you had an overall comfortable stay, we sincerely apologize for the lack of communication and regret that you were unable to enjoy our pool. Your feedback is imprtant as it helps us to improve our guest experience going forward. We appreciate your patience and hope to have another chance to provide you with an exceptional visit in the future.Luis ArellanoGeneral Manager

Dear Guest, Thank you for choosing Holiday Inn Miami Beach-Oceanfront. We are glad you had a perfect stay and that our convenient location near the beach met your expectations. Thank you again; we look forward to your next visit.Luis ArellanoGeneral Manager

Dear Sandra, Thank you for choosing Holiday Inn Miami Beach-Oceanfront. We are pleased to know that you had an overall enjoyable experience and that our well-kept property with amazing amenities exceeded your expectations. It is also great to see that you enjoyed the family-friendly features we offer. However, we regret not meeting all of your expectations and have taken note of your comments regarding the pricing of our breakfast. Thank you again; we look forward to your next visit.Luis ArellanoGeneral Manager

Dear Ms. Cristina, Thank you for the high rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Holiday Inn Miami Beach-Oceanfront.Luis ArellanoGeneral Manager

Dear Yarianny, We are pleased to receive your generous rating for Holiday Inn Miami Beach-Oceanfront. Your feedback holds significant value for us, affirming our commitment to outstanding hospitality. We look forward to another opportunity to extend our services to you again whenever your travels bring you back this way.Luis Arellano,General Manager

Dear Wilber, Thank you for being our guest at Holiday Inn Miami Beach-Oceanfront and sharing your generous rating. We are glad to know you enjoyed your stay with us and that we met your expectations. Thank you again for choosing us, and we look forward to your next visit. Luis Arellano,General Manager

Dear Gabriela, Thank you for sharing your feedback regarding our breakfast options. Our in-house dining, Paradise Café, offers a delicious variety of breakfast offerings to help get your morning started right, and we are disappointed that this did not meet your expectations. It is never our intention to mislead; therefore, we apologize for any miscommunication and frustration this caused. Thank you for staying with us at Holiday Inn Miami Beach-Oceanfront while visiting the area, and we hope to have another occasion to host you.Luis ArellanoGeneral Manager

Dear Mr. Luis, Thank you for taking the time to share that your stay at the Holiday Inn Miami Beach-Oceanfront was ideal! We look forward to welcoming you back for another outstanding experience at our hotel. Luis ArellanoGeneral Manager

Dear Mr. Luis, Thank you for sharing your recent experience at our hotel. Please accept our apologies for the behavior of one of our associates at the restaurant and for the unsatisfactory experience you had. We have shared your comments with the appropriate individual to ensure such concerns are not repeated. On a positive note, we are happy you liked our ideal location. We are grateful for your patience and hope to see you again to provide you with the hospitality for which we are known.Luis Arellano,General Manager

Dear Erika, Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Holiday Inn Miami Beach-Oceanfront, and we look forward to welcoming you back soon.Luis ArellanoGeneral Manager

Dear Sergio, Thank you for sharing your thoughts on your visits to Holiday Inn Miami Beach-Oceanfront. It is always gratifying to learn that guests have thoroughly enjoyed their stays, finding each visit to be remarkable. Our team is dedicated to providing exceptional service, and your recognition serves as a great encouragement to all of us. We look forward to your return, anticipating the opportunity to serve you again with the same dedication and warmth that you have come to expect.Luis ArellanoGeneral Manager

Dear Robert, Thank you for the fantastic rating of your stay at Holiday Inn Miami Beach-Oceanfront! We are delighted we met your expectations for the perfect beach vacation! We hope you are already planning your next vacation with us. Luis ArellanoGeneral Manager

Dear Gigi, Thank you for sharing your experience. We are pleased to hear that you found the room satisfactory, although acknowledge the inconvenience caused by the ongoing renovations. We appreciate your understanding and patience during this period of enhancement. We also regret the inconvenience caused by the condition of the ceiling and assure you that we have noted your feedback for immediate attention. Our dedicated associates are committed to delivering a seamless stay, and your constructive comments contribute to our ongoing improvement efforts. Your support is invaluable as we continue to strive for excellence in providing a comfortable and enjoyable stay for all our guests.Luis ArellanoGeneral Manager

Dear GUILLERMO, We appreciate you taking the time to leave your generous rating regarding your recent visit to the Holiday Inn Miami Beach-Oceanfront. Your feedback is essential to us. It is a pleasure to know you enjoyed all that we have to offer. We appreciate your patronage and hope that we will have a chance to host you again in the future. Luis ArellanoGeneral Manager

Dear Anthony, Thank you for taking the time to share your review. Please accept our apologies for the billing-related concerns outlined and the service shortfalls you experienced. We make every effort to provide exceptional hospitality in all aspects; therefore, we genuinely regret that this was not your experience. We will share your message appropriately, and we are grateful for your patience. Luis Arellano,General Manager

Dear Tomas, Thank you for choosing Holiday Inn Miami Beach-Oceanfront and sharing your experience. We are glad to know you liked our well-maintained property and courteous associates. However, we apologize for the inconvenience and frustration caused by our elevator service. We are grateful for your patience and appreciate all feedback that helps us improve our guest experience. We are also sorry that you had lost items during your travels. Your feedback and your patience in this matter are much appreciated. We will share your message appropriately as we are committed to enhancing our services on all levels. Furthermore, we regret your disappointment with some of our charges. We are grateful for your understanding, and we hope to see you again. Luis Arellano,General Manager

Dear M. Afif, Thank you for staying with us. We never want our guests to leave unhappy, and from your rating, it is clear that we let you down. We are very sorry your stay did not live up to your expectations, and we hope you will give us another opportunity to regain your trust.Luis ArellanoGeneral Manager

Dear Solange, Thank you for being our guest and for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Holiday Inn Miami Beach-Oceanfront. We look forward to your return and wish you all the best with your future travels.Luis ArellanoGeneral Manager

Dear Marlon,We appreciate you taking the time to leave your generous rating regarding your recent visit to the Holiday Inn Miami Beach - Oceanfront, an IHG Hotel. Your feedback is essential to us. It is a pleasure to know you enjoyed all that we have to offer. We appreciate your patronage and hope that we will have a chance to host you again in the future. Luis ArellanoGeneral Manager

Dear Paul,Thank you for sharing your recent stay experience with us. We deeply regret that your visit was unpleasant, and we sincerely apologize for the behavior of our housekeeping associate. This is not the level of service we aim to provide, and your feedback is invaluable for us to address this matter and ensure it doesn't happen again. Additionally, we understand your disappointment with the issue in the hallway and the concerning condition of the carpets. We are committed to addressing these concerns promptly to ensure a more pleasant environment for our guests. Your feedback is crucial to our continuous improvement, and we genuinely hope you will consider giving us another opportunity to provide you with a much better experience in the future.Luis ArellanoGeneral Manager

Dear Ms. Priscilla, Thank you for choosing Holiday Inn Miami Beach-Oceanfront. We are delighted to know that you loved our convenient location and the attentive service from our waiters. Regrettably, we are disappointed that we had one elevator down for unplanned maintenance. We apologize for the inconvenience this caused, and we sincerely appreciate your patience. We have also taken additional note of your comments as we always strive to improve our guest experience. It was a pleasure seeing you again, and we look forward to your next visit. Luis Arellano,General Manager

Dear Charles, Thank you for taking the time to rate your experience; we love that you could join us. However, we apologize if your stay was anything other than perfect. We would welcome another opportunity to bestow the exceptional hospitality we customarily provide. Thank you again for your feedback, and we hope to see you soon.Luis Arellano,General Manager

Dear Ivan, Thank you for the fantastic review of your stay at Holiday Inn Miami Beach-Oceanfront! We are delighted we met your expectations for the perfect beach vacation! We hope you are already planning your next vacation with us.Luis ArellanoGeneral Manager

Dear Vicenta, We are delighted to read this was your second stay with us. That's the highest praise we could ever receive from you. Thank you also for letting us know how satisfied you were with our fantastic location, relaxing accommodations, and courteous associates. We appreciate your kind review and look forward to your next stay at Holiday Inn Miami Beach-Oceanfront.Luis Arellano,General Manager

Dear Mario, Thank you for choosing Holiday Inn Miami Beach-Oceanfront. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Luis ArellanoGeneral Manager

Dear Ignacio, We are happy you had such a lovely stay at Holiday Inn Miami Beach-Oceanfront! Thank you for sharing your rating with us, and we look forward to hosting you again soon for an even more wonderful experience.Luis Arellano,General Manager

Dear M. Caballero, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at the Holiday Inn Miami Beach-Oceanfront; we hope to see you again soon. Luis ArellanoGeneral Manager

Dear Radhames, We are delighted you had an outstanding experience at the Holiday Inn Miami Beach-Oceanfront and that you loved all aspects of our hotel. Thank you for the excellent rating, and we look forward to hosting you again soon.Luis Arellano,General Manager

Dear Mr. Gomez, Thank you for rating your stay at Holiday Inn Miami Beach-Oceanfront. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon.Luis Arellano,General Manager

Dear Mauricio, Thank you for reviewing your experience and for highlighting our beautiful oceanfront location! We appreciate your compliments and look forward to your next visit with us at the Holiday Inn Miami Beach-Oceanfront! Luis ArellanoGeneral Manager

Dear Pedro, Thank you for the fantastic review of your stay at Holiday Inn Miami Beach-Oceanfront! We are delighted we met your expectations for the perfect beach vacation! We hope you are already planning your next vacation with us. Luis ArellanoGeneral Manager

Dear Angel, Thank you very much for your positive feedback regarding your recent stay at Holiday Inn Miami Beach-Oceanfront. We are delighted to hear that you had a pleasant experience during your time with us. Our team strives to provide exceptional service and a comfortable environment for our guests, and it is gratifying to know that we met your expectations. We sincerely appreciate your patronage and look forward to welcoming you back for another enjoyable stay in the future.Luis Arellano,General Manager

Dear Oscar, Thank you for the fantastic review of your stay at Holiday Inn Miami Beach-Oceanfront! We are delighted we met your expectations for the perfect beach trip! We hope you are already planning your next vacation with us. Luis ArellanoGeneral Manager

Dear Rocio, Thank you for choosing our hotel for your recent stay. We never want to disappoint any of our guests; therefore, we genuinely apologize for not meeting your expectations and any inconvenience caused while here. We will discuss your feedback with our team as we are committed to enhancing our services and guest experience on all levels. Thank you again; we do hope that you will reconsider and return in the future. Luis ArellanoGeneral Manager

Dear Walter, Thank you for choosing our hotel for your stay. We are very disappointed to see your rating, and we sincerely apologize for not living up to your expectations. We value your business and truly hope you will give us another chance to prove that we are committed to providing an excellent experience to every guest.Luis Arellano,General Manager

Dear Andy, Thank you for the fantastic review of your stay at Holiday Inn Miami Beach-Oceanfront! We are delighted we met your expectations for the perfect beach vacation! We hope you are already planning your next vacation with us. Luis ArellanoGeneral Manager

Dear Mildred, Thank you for your recent visit and for your feedback. Please accept our sincerest apologies for the behavior you experienced from our staff member. Your comments have been addressed appropriately, and we are taking measures to ensure this is not repeated. We appreciate your business and hope you will consider staying with us again so we can provide you with the hospitality you should have experienced on this visit. We look forward to welcoming you back to our hotel. Luis ArellanoGeneral Manager

Dear Manoli, Thank you for the perfect rating. We are glad you had a wonderful time at Holiday Inn Miami Beach-Oceanfront. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience.Luis Arellano,General Manager

Dear Manoli, Thank you for rating your stay at Holiday Inn Miami Beach-Oceanfront. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon.Luis Arellano,General Manager

Dear Nadiia, What a pleasure to read how much you enjoyed your stay with us! It was wonderful hosting your visit, and we thank you for allowing us to be of service. We hope to welcome you back to Holiday Inn Miami Beach-Oceanfront whenever your travels bring you to our area again.Luis ArellanoGeneral Manager

Dear Tanise, We appreciate you taking the time to leave your outstanding review regarding your recent visit to the Holiday Inn Miami Beach-Oceanfront. Your feedback is essential to us! It is a pleasure to know you enjoyed all that we have to offer. We hope that we will have a chance to serve you again in the future. Luis ArellanoGeneral Manager

Dear Heather, Thank you for evaluating your stay with us. We are glad you liked our location, beach, and amenities. It is always nice to receive positive comments from our guests, but we are also grateful to learn from detailed comments like yours. We continually strive to enhance our services and appreciate your valuable feedback regarding the cleanliness and condition of our accommodations. Thank you for taking the time to share your time with us, and we will address your comments with our team appropriately. It was a pleasure having you, and we hope to see you again soon!Luis ArellanoGeneral Manager

Dear Shannon, Thank you for being our guest and sharing feedback about your visit. We are disappointed that your stay was not perfect. We value hearing from our guests, as this lets us better improve our guest experience. We hope we will have the pleasure of welcoming you again when your travels bring you this way. Luis ArellanoGeneral Manager