Suite, 2 camas Queen size | Escritorio, espacio para trabajar con laptop y cortinas blackout

Opiniones de Super 8 by Wyndham Shakopee

2 out of 5
Super 8 by Wyndham Shakopee
581 S Marschall Rd, Shakopee, MN

Opiniones

8.4

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 17 de 44 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 20 de 44 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 4 de 44 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 1 de 44 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 2 de 44 opiniones" "

8.4/10

Limpieza

8.6/10

Servicio y personal

7.6/10

Servicios

7.8/10

Condiciones de la propiedad

8.0/10

Cuidado del medio ambiente

Opiniones

2/10 Terrible

Eduardo, Ciudad Vieja

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Charge 55 dólars for smoke but me no smoking
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Valentin

Se hospedó 1 noche en diciembre de 2023
Respuesta de Front Office Manager, el 2 ene. 2024
Thanks so much for your recent stay with us! We appreciate your ratings!

8/10 Bueno

Sharon

My initial room was very sub par but the staff was very quick to move me to a much better condition room. Very clean, friendly staff, good central shakopee location. Definitely would stay again.
Se hospedó 5 noches en abril de 2024

10/10 Excelente

Jeffrey

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Room was recently remodeled very nicely. Pool area was also nicely remodeled and pleasant.
Se hospedó 1 noche en abril de 2024
Respuesta de Front Office Manager, el 11 abr. 2024
Thank you Jeffrey for your stay with us! We are thrilled to hear you enjoyed our pool and clean upgraded room! Please visit us soon when in the area!

10/10 Excelente

Trey

Le gustó: Limpieza
Se hospedó 1 noche en abril de 2024
Respuesta de Front Office Manager, el 11 abr. 2024
Thank you Trey for staying with us! We are super happy to hear you had a great stay with us and thank you for the perfect rating! Hope to see you again soon!

8/10 Bueno

Amanda

Se hospedó 2 noches en marzo de 2024
Respuesta de Front Office Manager, el 2 abr. 2024
Thanks so much for staying with us Amanda! Hope to see you again soon!

10/10 Excelente

Kurt

Viaje en grupo
Maintenance guy Tyrone is awesome and hilarious. Also Make sure to tell the day-time receptionist congratulations because she is expecting (inside joke from the Tyrone)
Se hospedó 2 noches en enero de 2024
Respuesta de Front Office Manager, el 20 feb. 2024
Thanks so much Kurt for staying with us! I am glad to hear you had a great stay with us! Thank you for your kind words regarding our staff member, he will be thrilled to hear your comments. Hope to see you again soon!

2/10 Terrible

Linsay

No le gustó: Limpieza, servicios, condiciones de la propiedad
My fridge, heater, and bathroom fan all made loud noises, the toilet would keep running, the bathrub kept dripping. There was a stain on the blanket. Did not sleep well because of all of the noise. Had a dumster view outside my window to top it off.
Se hospedó 2 noches en enero de 2024
Respuesta de Front Office Manager, el 29 ene. 2024
Thank you for your recent stay with us Linsay! We are truly sorry for your experience. We take customer complaints very seriously and will do everything in our power to get the issues fixed asap. Thank you for your feedback and we apologize for any inconvenience it caused you!

10/10 Excelente

Kelly

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The hotel was nice, the room was clean but it did get loud around midnight. The area around the hotel was a bit sketchy. Overall nice place to stay.
Se hospedó 1 noche en enero de 2024
Respuesta de Front Office Manager, el 29 ene. 2024
Thanks you for your recent stay with us Kelly! We are extremely pleased to hear that you liked our hotel and cleanliness. We are truly sorry if it got little noisy as we were close to sold out and the event was the late night one. Thank you for giving us the perfect ratings, appreciate it!

10/10 Excelente

Jason

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Front Office Manager, el 16 ene. 2024
Thank you Jason for staying with us at Super 8 Shakopee! We appreciate the perfect ratings and look forward to having you again in future!

8/10 Bueno

Matthew

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great overall experience
Overall I was pleasantly surprised the pool and hottib were definitely above average it was very clean staff was amazing breakfast was a little lacking
Se hospedó 1 noche en diciembre de 2023
Respuesta de Front Office Manager, el 2 ene. 2024
Thank you Matthew for staying with us! We are thrilled to hear you enjoyed our pool & hot tub along with our customer service! We will definitely consider your comments regarding breakfast!

8/10 Bueno

Lori

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
They are remodeling. Mostly done and clean. Good location.
Se hospedó 2 noches en noviembre de 2023
Respuesta de Front Office Manager, el 29 nov. 2023
Thank you Lori for your business! We are glad you enjoyed our clean room and good location. We look forward to welcoming you again soon!

8/10 Bueno

Rodrigo

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I like everything
Se hospedó 4 noches en noviembre de 2023
Respuesta de Front Office Manager, el 22 nov. 2023
Thanks so much Rodrigo for staying with us! We are so glad to hear that you liked everything at our property and had a great stay! Hope to see you again soon!

8/10 Bueno

Michele

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The breakfast was all right but very basic. The juices were watered down. The staff was very friendly and our room was very clean and comfortable
Se hospedó 2 noches en noviembre de 2023
Respuesta de Front Office Manager, el 13 nov. 2023
Thank you for your stay Michele! I am glad you were happy with our customer service team and your clean, comfortable room. I apologize for any breakfast item you were not satisfied with. We will look into the issue mentioned and will get that fixed. Hope to see you again soon!

8/10 Bueno

Gregory

Se hospedó 2 noches en octubre de 2023
Respuesta de Front Office Manager, el 2 nov. 2023
Thanks you Gregory for staying with us! Appreciate your business and ratings! Look forward to having you again.

6/10 Aceptable

Anna, Shakopee

Viaje de negocios, Viaje familiar, Viaje familiar con niños
No le gustó: Servicio y personal y condiciones de la propiedad
we were staying for 4 days and not even onces housekeeper came to clean the room 😒 it had and oder in room, heat we turn on and it smelled like mold we had to turn it of, i think its resent bought it was in proses of remodeling enterance so i hope they will do something about what i mentioned
Se hospedó 3 noches en octubre de 2023
Respuesta de Front Office Manager, el 31 oct. 2023
Thank you for your stay with us Anna and for your feedback! We are truly sorry if your stay didn't go as planned. As per our records, you stayed 3 nights and we have a sign posted at the front desk saying we only provide HK services on mon, wed and fridays but if you request us the day before by 8pm, we are happy to provide HK service to your room on next day, so I am sorry for the misunderstanding. As per heater, it's a first time after 4-5 months of summer that we need to run the heat vs. ac so that might be the reason for the odor and we apologize for it. We are pleased to let you know that we didn't charge you any additional cleaning fees even after housekeeping informed us that the room condition at check out was horrible. It had food all over the carpet floor that it took them couple hours to just clean the floor and neither did we charge you any additional amount for having 1 adult and 4 teens in the standard 2 bedroom even though the maximum people allowed in the standard 2 beds are 4 people total. Again, Thank you for the feedback and please contact us directly if we can help you any further!

10/10 Excelente

Jan .

Se hospedó 1 noche en octubre de 2023
Respuesta de Front Office Manager, el 13 nov. 2023
Thanks so much for the perfect ratings! We are super excited to see that your stay was excellent. Appreciate your business and look forward to having you again soon!

8/10 Bueno

Rene

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de Front Office Manager, el 27 oct. 2023
Thank you Rene for staying with us! We appreciate your ratings and look forward to having you again soon!

10/10 Excelente

Robert

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The place will look good once they get done with remodeling
Se hospedó 4 noches en octubre de 2023
Respuesta de Front Office Manager, el 27 oct. 2023
Thanks Robert for staying with us! We appreciate the perfect score! I am so glad you liked our public area renovations! Hope to see you soon!

10/10 Excelente

Margaret

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The woman that is checked me in was lovely, informative, and efficient.
Se hospedó 1 noche en octubre de 2023
Respuesta de Front Office Manager, el 17 oct. 2023
Thank you Margaret for your kind words! Our front desk agents work extra hard to make sure your stay is satisfactory and we are glad to hear your kind words of appreciation. Thank you for your business and perfect ratings! Hope to see you again in future!

8/10 Bueno

David

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was convenient for working at the Fair
Se hospedó 3 noches en septiembre de 2023
Respuesta de Front Office Manager, el 17 oct. 2023
Thank you for staying with us David! I am glad you enjoyed our convenient location! See you soon!

8/10 Bueno

Melissa

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2023
Respuesta de Front Office Manager, el 17 oct. 2023
Thanks for your recent stay with us Melissa! We look forward to having you again in future!

8/10 Bueno

Karen

Viaje en grupo
Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2023
Respuesta de Front Office Manager, el 2 oct. 2023
Thank you for staying with us at Super 8 Shakopee Karen! We appreciate your ratings and look forward to having you again in future!

8/10 Bueno

Logan

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everyone is very friendly and very convenient for everything
Se hospedó 1 noche en septiembre de 2023
Respuesta de Front Office Manager, el 2 oct. 2023
Thanks for staying with us Logan! I am so glad you had a great customer service experience with our staff and you liked the convenience of our location. We work really hard to make your stay as memorable as possible, so I am so glad we were able to achieve that. Hope to see you again soon!

10/10 Excelente

Linda

Se hospedó 1 noche en septiembre de 2023
Respuesta de Front Office Manager, el 27 oct. 2023
Thanks so much Linda for the perfect ratings! We hope to see you again soon!

4/10 Malo

Felix

Viaje familiar
No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
They weren't great, one bed was broken the other smelled like urine, and to top it all off the room smelled like cigarette smoke once you walked in..
Se hospedó 2 noches en septiembre de 2023
Respuesta de Front Office Manager, el 21 sept. 2023
Thanks for the feedback Felix. We are truly sorry to hear about your experience. We will look into the issues you mentioned right away and will take care of it. Thanks for staying with us. Please contact us directly for further questions or concerns.

10/10 Excelente

Cheryl

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2023
Respuesta de Front Office Manager, el 21 sept. 2023
Thank you for staying with us Cheryl! We appreciate the perfect ratings. It's wonderful to know that you had a great stay with us! Hope to see you again soon!

10/10 Excelente

amber

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice
Se hospedó 1 noche en septiembre de 2023
Respuesta de Front Office Manager, el 21 sept. 2023
Thanks so much Amber for the perfect score! We are so glad you had a great stay with us! Hope to see you again soon!

8/10 Bueno

Guy

Se hospedó 1 noche en septiembre de 2023
Respuesta de Front Office Manager, el 17 oct. 2023
Thanks you for staying with us Guy! Hope to see you soon!

8/10 Bueno

Elizabeth

Se hospedó 1 noche en septiembre de 2023
Respuesta de Front Office Manager, el 11 sept. 2023
Thank you for staying with us Elizabeth! Hope you had a great stay with us and we look forward to having you again for your future stays!

10/10 Excelente

Holly

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Perfect reasonable get away!
Very clean & service desk was very helpful.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Front Office Manager, el 11 sept. 2023
Thank you Holly for your kind comments and perfect ratings! I am so happy you enjoyed your stay with us and had a great customer service experience. Hope to see you again soon!

8/10 Bueno

Robert

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en septiembre de 2023
Respuesta de Front Office Manager, el 11 sept. 2023
Thanks you for staying with us Robert! Hope we were able to meet your expectation. See you soon!

10/10 Excelente

Amy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great stay
My stay was lovely. I needed a day of peace and quiet and that's just what I got. My hotel room was nice and clean. The lady that checked me in was very friendly as well as the rest of the staff. Great location in Shakopee and near so many things.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Front Office Manager, el 11 sept. 2023
Thank you Amy for staying with us! I am so glad you had a great stay with us and were able to enjoy our nice & clean room. Our staff will be thrilled to hear your kind comments about their service. They really work hard to give all of our guests best service and will be happy to hear their hard work is making difference. Hope to have you again soon!

8/10 Bueno

Kristi

Viaje familiar
Le gustó: Servicio y personal y servicios
The faucet in bathtub was very loose. Thought it was going to break when I pulled knob to start shower.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Front Office Manager, el 11 sept. 2023
Thank you for your business Kristi! We apologize for the bathtub faucet and will take care of it right away. I am truly sorry if it caused you any inconvenience. Hope to see you again soon!