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Opiniones de Holiday Inn Resort Montego Bay All-Inclusive

3.5 out of 5
Holiday Inn Resort Montego Bay All-Inclusive
Rose Hall, St. James, Montego Bay, Saint James

Opiniones

7.0

Bueno

Puntuación de 10, es decir, Excelente. Basada en 672 de 2375 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 651 de 2375 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 454 de 2375 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 281 de 2375 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 317 de 2375 opiniones" "

7.6/10

Limpieza

7.4/10

Servicio y personal

7.0/10

Servicios

6.8/10

Condiciones de la propiedad

7.2/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Raúl

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 5 noches en diciembre de 2023

10/10 Excelente

Madeline

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
.
Se hospedó 3 noches en noviembre de 2023

8/10 Bueno

Tamara

Viaje familiar
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
No le gustó: Servicio y personal
Greater Appreciation for Locals
I’ve stayed at this resort multiple times. This trip could’ve been better. The AC unit in our room was broken with a loud knocking sound. We complained bitterly, yet got the impression that because we were locals only spending two nights as opposed to tourists spending three or more nights, there was no urgency or need to correct our issue. Most disgruntled. Other than this, we had a good stay. Meal options and activities made up for the noise we couldn’t sleep through.
Se hospedó 2 noches en octubre de 2023

6/10 Aceptable

Perla Saray

Viaje familiar, Viaje familiar con niños
No le gustó: Servicio y personal
Es una buena opción en relación precio-calidad, pero nuestra habitación estaba en cuarto piso. Había mucha gente y pocos bell boys. No sirve el elevador del edificio 3 y tuvimos que subir con todas las maletas, 4 pisos y sin ayuda de nadie. La piscina no le realizan la limpieza quimica correcta porque se ve muy turbia. El buffet muy desordenado, mezclado y muy básico, aplica para las tres comidas. Solo pasamos la noche antes de salir al aeropuerto, considero que pueden mejorar en esos aspectos. Las bebidas muy básicas, no hay tanta opción para niños
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Marilyn Flores

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Necesita reparación y más limpieza en las habitaciones pero lo demás todo excelente
Se hospedó 4 noches en octubre de 2023

10/10 Excelente

Lolita

Viaje familiar
Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2023

2/10 Terrible

VICTOR

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 6 noches en julio de 2023

8/10 Bueno

Leticia

Le gustó: Condiciones de la propiedad
Se hospedó 5 noches en julio de 2023

2/10 Terrible

jose

Viaje familiar
No le gustó: Servicio y personal y condiciones de la propiedad
Le falta limpieza a la playa tiene mucha Alga, pocas opciones de comida, mal servicio del personal empezando por la recepción, las llaves de las habitaciones casi nunca funcionan no es recomendable
Se hospedó 3 noches en junio de 2023
Respuesta de SD, el 6 jul. 2023
Thank you for your comments which are taken seriously to train and update the product.

10/10 Excelente

Fabia

Se hospedó 2 noches en abril de 2023

8/10 Bueno

William

Viaje familiar
Le gustó: Limpieza y condiciones de la propiedad
8/10
Se hospedó 4 noches en abril de 2023

8/10 Bueno

Janet

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The island inside is beautiful
Se hospedó 4 noches en marzo de 2023

4/10 Malo

MARCOS

Viaje familiar
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 7 noches en marzo de 2023

10/10 Excelente

Giuseppe

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We love everything about holiday inn

10/10 Excelente

Maria

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 3 noches en noviembre de 2022

10/10 Excelente

William

Se hospedó 1 noche en octubre de 2022

8/10 Bueno

Luis

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
La alimentación poca variedad y sin esmero un buffet para que los huespedes se alimenten sin mucha calidad
Se hospedó 1 noche en septiembre de 2022

6/10 Aceptable

Oneil

Viaje familiar
Se hospedó 2 noches en julio de 2022

2/10 Terrible

benny christopher

No le gustó: Limpieza, servicio y personal, servicios
Perdieron nuestras maletas, vendieron nuestras habitaciones por una noche e indicaron que nos iban a devolver 1 noche a mi TC (Karol fue la persona que nos indicó ello)
Se hospedó 5 noches en junio de 2022

2/10 Terrible

Carlos

Se hospedó 1 noche en mayo de 2022

4/10 Malo

Robin

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Limpieza
The servers at the buffet were very friendly and pleasant.
Se hospedó 6 noches en abril de 2022

4/10 Malo

Marisa

Se hospedó 5 noches en abril de 2022

10/10 Excelente

kadian

Se hospedó 2 noches en julio de 2021
Respuesta de Kammoi, el 7 ago. 2021
Hello Kadian, Thank you for taking the time to tell us about your stay. We are pleased to learn that you were satisfied with our amenities. We value your feedback as this helps us to know that our efforts make our guests happy. We thank you for staying with us and look forward to welcoming you back.

6/10 Aceptable

Nadine

Viaje familiar
Necesitan más empleados para poder atender a la cantidad de clientes que reciben. Así, la gente no tendría que esperar horas en filas largas y espacios angostos.
Se hospedó 1 noche en junio de 2021
Respuesta de Kammoi, el 26 jun. 2021
Hello Nadine, Thank you for taking the time to tell us about your stay. We value your feedback as this helps us to know about the things that make you happy and what we can to improve overall experiences. We Take note of the things that you found displeasing and assure you that we will do our best to address them. We thank you for staying with us and hope we will have an opportunity to serve you in the future.

6/10 Aceptable

Catherine

Viaje familiar
Le gustó: Servicio y personal
We were not able to check in until 6pm. They did have a waiting area but since we arrived at 1pm it was a long wait. Getting to the room was challenging due to the number of elevators out of order and stair wells for emergency use only. Our room was clean, but lacked towels and linen for the pullout sofa. We thought the room would have facility info- dining hours, map, amenities, etc., but it did not. We missed dining at the restaurants because of limited availability and nights closed. The staff, other than at guest services, were phenomenal- friendly, personable but still holding guests to certain standards. We were disappointed at the number of events cancelled and facilities not open. Teen/video game area was flooded and looked to have been out of order for many months. Most ice machines/water were missing and about half the remaining ones did not work. There were frequently no glasses for drinks or mugs for coffee at meal times.
Se hospedó 3 noches en abril de 2024

8/10 Bueno

Sarah

Viaje en pareja
Overall lovely stay. Pool and beach facilities great. Check in and check out could have been smoother, quiet a long queue and a lengthy process. Taxis to excursions are expensive, $30 plus for one way trips. I would get a hotel nearer the centre if I was visiting again
Se hospedó 3 noches en abril de 2024

8/10 Bueno

Michelle, Marietta

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 7 noches en abril de 2024

6/10 Aceptable

FARRAH

Se hospedó 2 noches en abril de 2024

6/10 Aceptable

Oral

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
The property needs updating
Se hospedó 1 noche en marzo de 2024

6/10 Aceptable

Ronnie Lee

Viaje en pareja
Always had entertainment day and night Resort was definitely dated but they were updating the rooms all around us everyday.
Se hospedó 6 noches en marzo de 2024

8/10 Bueno

John

Viaje en pareja
Le gustó: Servicio y personal
Very friendly staff, good food. Could have more shade areas including umbrellas as the sun is very hot. High traffic noise at times from the street next to the property. The rooms need upgrading.
Se hospedó 7 noches en abril de 2024

6/10 Aceptable

Lora Lynette

Viaje en grupo
Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
fighting with my door to get into my room.
Se hospedó 6 noches en abril de 2024

10/10 Excelente

Premraj

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Excellent
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Tamirah Nichelle

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I enjoyed my stay here. I love that the beach is right on the resort, and that the resort had different activities that catered to adults or children throughout the day. The buffet food wasn't the best, but there were other options to choose from outside of the buffet that were good, such as the Jerk Hut. My room was clean and nice, and overall I had a great experience. The staff were very helpful and kind.
Se hospedó 4 noches en abril de 2024

6/10 Aceptable

Everton

Viaje familiar con niños
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
Did a 2 nights unplanned stop sometime last year and was pleased with the property i had to come back for a real vacation but wow what a different a few months make, everything is down by 3 stars from the front desk to the room and the food, the food is like a 4 year old learning to cook.and this is new they need an ID for everyone even if its a new born.
Se hospedó 3 noches en abril de 2024

6/10 Aceptable

Keith

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The food wasn’t that good. The pool and the beach should be open pass 6pm
Se hospedó 4 noches en abril de 2024

2/10 Terrible

Sharon

Viaje familiar
Le gustó: Limpieza
No le gustó: Servicio y personal
When we arrived, we were not assisted with our bags. The baggage assistant just chatted and ignored us. He eventually wheeled our bags to the check in area. The front desk staff didnt smile or welcome us to the resort. On our way to the room, a male staff greeted us and was so welcoming. I stopped to register our appreciation. The food, terrible and bland. The drinks were so watered down, it was shameful.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Melisa

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Paul

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This property was quiet and walkable. The staff was super friendly and helpful. The amenities were kids friendly and diverse. The food was a great variety and delicious. I loved it.
Se hospedó 3 noches en abril de 2024

2/10 Terrible

Deshan

Viaje familiar
No le gustó: Servicio y personal
Don’t do it. If you can afford to stay somewhere else-please do. By far the worst experience in my 12 trips to Jam Rock. For every good employee-I estimate at least 9 bad ones. Service is definitely different for different races. The food is terrible., rooms outdated and the service is not good at all. I caught an overpriced taxi from the front desk-and the dude left me-they tried to rob me at the KFC-food was that bad that I had to settle at a fast food restaurant. Don’t do it!
Se hospedó 4 noches en abril de 2024

8/10 Bueno

Anecia

Viaje familiar
Le gustó: Limpieza y servicio y personal
It was a great experience.
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Shaneka

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en enero de 2024

6/10 Aceptable

carmen elisa

Viaje familiar
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
didnt like people smoking weed around pool at night time
Se hospedó 3 noches en enero de 2024

2/10 Terrible

Winsome Angela

Viaje en grupo
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Room smelled of sewage, nothing was done when reported
Se hospedó 3 noches en abril de 2024

8/10 Bueno

Richard Wayne

Viaje familiar
Le gustó: Limpieza
Enjoyed the beautiful beach. Property could use some upgrading, but I think they are working on that. Some of the staff may need a little more training on how not to be rude to quests. This was not overall, but some could use a bit more training with patience. Overall, a nice trip, felt safe, and enjoyed the beach and pools.
Se hospedó 6 noches en abril de 2024

8/10 Bueno

Maureen

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Close to the airport.
Se hospedó 4 noches en abril de 2024

10/10 Excelente

Jordan

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Property was amazing and the staff was amazing also.Great budget all inclusive and there is something for everyone
Se hospedó 6 noches en marzo de 2024

10/10 Excelente

Robert

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The overall experience at this property was great. There was only one take away and that was with the meals. Breakfast was great for the most part. Lunch and dinner weren't that good. Most of the menu items didn't taste anything like Jamaican cooking,and lots of them weren't thoroughly cooked. Other than that, it was a great stay,all the staff members were gorgeous, great service and good entertainment. We enjoyed our stay and I would definitely visit again.
Se hospedó 7 noches en marzo de 2024

2/10 Terrible

Lauri-Ann

Viaje familiar
No le gustó: Limpieza, servicios, condiciones de la propiedad
Our 1st room was newly renovated but had only a kingbed and a very uncomfortabe rollaway bed no sofa bed. So we had to change rooms as the roll away bed would not have been good gor my 13 year old. So they moved us to a room with 2 double beds. But we hardly had toiletries notyhjng tondrink in the room not even a bottle of water. The floors were dirty. Bits of paper all over. The food options were a bit limited and not overly tasty. But i guess i got what i paid for. The shower clogged up. Bad experience..
Se hospedó 2 noches en abril de 2024

8/10 Bueno

Shaunalee

Viaje familiar con niños
Le gustó: Limpieza y servicios
It was beautiful and I thoroughly enjoyed it
Se hospedó 2 noches en abril de 2024