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Opiniones de Travellers Beach Resort

3.5 out of 5
Travellers Beach Resort
Norman Manley Boulevard, PO Box 2575, Negril, Westmoreland

Opiniones

8.8

Excelente

Puntuación de 10, es decir, Excelente. Basada en 573 de 1002 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 307 de 1002 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 76 de 1002 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 17 de 1002 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 29 de 1002 opiniones" "

9.0/10

Limpieza

9.0/10

Servicio y personal

8.4/10

Servicios

8.6/10

Condiciones de la propiedad

8.4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

LUIS EDUARDO

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Totalmente recomendado. Hermoso lugar tranquilo, buena relación costo beneficio. Staff muy amable y colaborativo.
Se hospedó 2 noches en noviembre de 2022
Respuesta de Ian H. , el 12 nov. 2022
¡Gracias por dejarnos una reseña! Fue un placer tenerte.

8/10 Bueno

Jose

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Amazing place, Good relation price and quality.
Se hospedó 2 noches en septiembre de 2021
Respuesta de T.Morgan, el 28 sept. 2021
We are glad to know that you enjoyed our property. We really appreciate your feedback and look forward to welcoming you again.

10/10 Excelente

Francisco

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Buen trato
Una experiencia maravillosa.. Buenas atenciones un excelente personal en la recepcion..
Se hospedó 7 noches en junio de 2021
Respuesta de S.Williams, el 23 ago. 2021
Agradecemos que se tome el tiempo para compartir sus comentarios con nosotros. Estamos encantados de que haya disfrutado de su estancia con nosotros. ¡Estamos deseando volver a darte la bienvenida! Hasta entonces, ¡mantente a salvo!

6/10 Aceptable

Tanron

Needs work
This was our 3rd visit here. Beach area seems to have gotten smaller. Staff is not very welcoming. No pleasantries. I guess its ok for a couple of nights. Bar is pretty expensive and a long wait for drinks being as there is only one bartender.
View from the balcony
View from the bar
Bathroom needs a good cleaning.
Walls need to be cleaned
Se hospedó 1 noche en febrero de 2020
Respuesta de S.Williams, el 17 feb. 2020
Thank you for sharing your experience with us. I must do apologize for the delay at the restaurant, this is not our norm, and we always try to make sure that all our guests are satisfied. All of our housekeepers have their cleaning carts with their accessories for each room. The stairs make it a bit strenuous for the carts to get access to the second floor hence the usage of bags. We hope we get the opportunity to host you again.

10/10 Excelente

Juan Luis

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2019
Respuesta de Ian H, el 13 ago. 2019
Thank you for your feedback!

8/10 Bueno

Labib Andres

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Hotel cómodo, comida decente. Vale el precio que se paga
Se hospedó 2 noches en octubre de 2018
Respuesta de Chevel W., el 17 oct. 2018
Hello Labib, Thank you for choosing our resort. I am delighted you had a great stay and enjoyed the comfort of our resort. Thank you for leaving a feedback it is much appreciated. I do look forward to welcoming you again.

10/10 Excelente

Jean

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great staff and food.
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Edward

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff very friendly. Hotel was clean. Great place to get away and relax.
Se hospedó 4 noches en abril de 2024

10/10 Excelente

Grace

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean, quiet, friendly staff. Felt Safe. Love the ocean view 😊
Se hospedó 3 noches en abril de 2024

10/10 Excelente

Marvalyn

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Unique and modern.need darker curtains
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Dana

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I have stayed at Travellers before and will continue to come back
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Louis

Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Nice place
Se hospedó 6 noches en abril de 2024

8/10 Bueno

Felecia

Le gustó: Limpieza, servicio y personal, servicios
The staff here is amazing. Everyone I’ve come across was very friendly, kind, professional and helpful. The room was relatively ok - dated but ok. Bathrooms could use some proper cleaning and updating but otherwise things were quite satisfactory for my short stay.
Se hospedó 2 noches en abril de 2024
Respuesta de Jovanney, el 18 abr. 2024
Dear Felecia,Thank you for sharing your experience with us! We're delighted to hear that our staff made a positive impression on you with their friendly, kind, professional, and helpful service. Your satisfaction is our top priority, and we're pleased to know that overall, your stay was satisfactory.We appreciate your feedback regarding the condition of the room and bathrooms. Rest assured, we take your comments seriously and will address them to ensure a more enjoyable experience for all our guests.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for an even better experience in the future. If there's anything specific we can do to enhance your next stay, please don't hesitate to let us know.

10/10 Excelente

Hany

Viaje en grupo, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff was very friendly and the place makes you feel like home.
Se hospedó 2 noches en abril de 2024
Respuesta de Jovanney, el 18 abr. 2024
Thank you for your kind words! We're thrilled to hear that our staff made you feel at home during your stay. Creating a welcoming and comfortable atmosphere for our guests is always our top priority. We look forward to welcoming you back soon for another enjoyable experience!

10/10 Excelente

Hope

The resort is nice and close to beach.
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Louise

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff was amazing and Romeo is top notch. I have known him for many years now and glad he is still there. Love staying at travellers because they have a gym and close to all restaurants and amenities and congratulations to the owners for keeping this property quaint. Can't wait to get back there. Also, a shout out to the security and lifeguard staff and especially Germaine as he is awesome.
Se hospedó 4 noches en abril de 2024
Respuesta de Jovanney, el 18 abr. 2024
Dear Louise,We're thrilled to hear about your positive experience during your stay at Travellers! It's wonderful to know that our staff, particularly Romeo, made your visit memorable. We'll be sure to pass along your kind words to him and the rest of our team. Thank you for appreciating the amenities we offer, including the gym, and for recognizing our efforts to maintain a quaint and welcoming atmosphere. We take pride in providing a comfortable and convenient experience for our guests.Your shout-out to our security and lifeguard staff, especially Germaine, is greatly appreciated. We're proud to have such dedicated individuals on our team, ensuring the safety and enjoyment of our guests.We're looking forward to welcoming you back soon for another fantastic stay. If there's anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know. Safe travels until we see you again!

10/10 Excelente

Annakay

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Clifton, Virginia Beach

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I had a nice stay, will stay again
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Keneson

Viaje en pareja
Le gustó: Servicio y personal y condiciones de la propiedad
Amazing overall
Se hospedó 1 noche en abril de 2024

6/10 Aceptable

David

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Beautiful Beach and nice people. Property is a bit old worn. Our room was a poor representation of the resort. They gave us a room that was ten times better than the one we left due to a small visitor.
Se hospedó 4 noches en marzo de 2024

10/10 Excelente

paulette

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice property
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Shalane

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The staff were friendly and the room was clean. I only stayed for 1 night but I would stay here again.
Se hospedó 1 noche en abril de 2024
Respuesta de Jovanney, el 18 abr. 2024
Dear Shalane, Thank you for your feedback! We're glad you found our staff friendly and your room clean during your stay. We appreciate your positive comments and look forward to welcoming you back for another stay in the future!

10/10 Excelente

Tyrone

Viaje familiar con niños
Le gustó: Limpieza y servicios
The hotel room was cleaned, i had a good night sleep 👍
Se hospedó 1 noche en abril de 2024

4/10 Malo

Carlisha

Le gustó: Servicio y personal
Se hospedó 7 noches en marzo de 2024

10/10 Excelente

Peta-Gay

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The property was great and refurbished. The staff had excellent customer service and the food at their restaurant was great.
Se hospedó 1 noche en abril de 2024
Respuesta de marcia, el 5 abr. 2024
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you enjoyed your stay and found our property to be great and refurbished. Our team takes great pride in providing excellent customer service, so it's wonderful to know that you felt well taken care of during your time with us. We're also delighted that you enjoyed the food at our restaurant, we strive to offer delicious options that cater to all tastes. We hope to have the pleasure of welcoming you back again soon for another fantastic stay!

8/10 Bueno

Leaton

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Wish the rooms were a little bigger, more food options, wifi stronger in the room and outside
Se hospedó 2 noches en marzo de 2024
Respuesta de Jovanney, el 2 abr. 2024
Good morning, Leaton. I hope all is well. Thank you for choosing Travellers Beach Resort. We will continue to work on a wider variety of meals, improve our wifi and as we are in renovation process, our rooms will improve with time. Thank you for your feedback and we look forward to make your next stay even better.

8/10 Bueno

Marsha

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great property for the price - menu prices are reasonable. I will definitely recommend and will be going back!
Se hospedó 2 noches en marzo de 2024
Respuesta de Jovanney, el 2 abr. 2024
Good morning, Marsha. Thank you for choosing Travellers Beach Resort. See you next time.

6/10 Aceptable

Anna Lee

Le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024

8/10 Bueno

Sasha

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Karen

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice property on the beach . The rooms was basic . But it did the job for one night .However dining for breakfast was delicious. The bell man was attentive and had excellent customer service.
Se hospedó 1 noche en marzo de 2024

6/10 Aceptable

Patricia

Se hospedó 6 noches en marzo de 2024

6/10 Aceptable

Jackie

Viaje en grupo
Le gustó: Limpieza
4th year here service was extremely slow and did not have consistent water let alone hot water. Short staffed everywhere
Se hospedó 7 noches en marzo de 2024
Respuesta de Marcia, el 5 abr. 2024
Dear Jackie Thank you for your feedback, and we sincerely apologize for the inconvenience you experienced during your recent stay. Your comments are invaluable to us as we continuously strive to improve our services. Rest assured, we are addressing the issues you mentioned regarding slow service, inconsistent water supply, and staffing shortages to ensure a more pleasant experience for all our guests. We appreciate your loyalty as a returning guest and hope to regain your trust during future visits.

8/10 Bueno

Kimone

Le gustó: Limpieza
Se hospedó 1 noche en marzo de 2024

8/10 Bueno

Terriann G

Le gustó: Servicio y personal
I always enjoy a stay at this resort. It has one of the best stretch of unadulterated white sand.
Se hospedó 5 noches en febrero de 2024
Respuesta de Marcia, el 5 abr. 2024
Dear Terriann Thank you for your wonderful review! We're thrilled to hear that you always enjoy your stays at our resort and that you appreciate our pristine stretch of white sand. Providing a serene and unadulterated beach experience is something we take great pride in. We look forward to welcoming you back for more unforgettable moments by the sea!

10/10 Excelente

Stephen

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice spot on the south end of the beach, less busy and noisy than other spots. Very good service. good amenities. Restaurant has good food and a decent price point. Overall one of the better values to be found on 7 Mile Beach.
Se hospedó 7 noches en marzo de 2024
Respuesta de Marcia, el 8 abr. 2024
Thank you for your review! We're delighted to hear that you enjoyed your experience at our spot on the south end of the beach. Providing excellent service, good amenities, and delicious food at a decent price point is our top priority. We're glad to be considered one of the better values on 7 Mile Beach. We look forward to welcoming you back soon!

10/10 Excelente

Althea

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I’ve stayed at many hotels even all inclusive on the island. Nothing compares to Travellers. My home away from home♥️🇯🇲🍷
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Onide

Le gustó: Condiciones de la propiedad
I felt safe, property was clean. I didn’t like the cat around while u eat
Se hospedó 4 noches en marzo de 2024

10/10 Excelente

Gregory

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very good food & service!
Se hospedó 3 noches en marzo de 2024

10/10 Excelente

Jasmina

Viaje en pareja
Le gustó: Limpieza
Beautiful patio and good food!
Se hospedó 7 noches en marzo de 2024

10/10 Excelente

jessie

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The resort itself is very neat and clean. Staff is friendly and accommodating
Se hospedó 7 noches en marzo de 2024

8/10 Bueno

Destiny Ann Joyce

Le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 8 noches en febrero de 2024

6/10 Aceptable

bear

Viaje en pareja
Super ok
Se hospedó 2 noches en febrero de 2024

10/10 Excelente

Tom

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We've been going to Jamaica during the winter for years, and always manage to spend time at Travellers.
Se hospedó 16 noches en febrero de 2024

10/10 Excelente

Jodi

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was a wonderful stay. Everything was great.
Se hospedó 7 noches en febrero de 2024

10/10 Excelente

Eunice

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Cottages
Se hospedó 4 noches en febrero de 2024

10/10 Excelente

christine

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Beautiful property near town. Staff are professional
Se hospedó 4 noches en febrero de 2024

10/10 Excelente

jessie

Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Merlene

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The Accommodation is great. The room need updated furniture's.
Se hospedó 1 noche en febrero de 2024

6/10 Aceptable

Kartikeya

Viaje en pareja
Le gustó: Servicios y condiciones de la propiedad
No le gustó: Limpieza
Good location but mosquitoes in the room

8/10 Bueno

Nicky Anthony

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
My kids saw ants in our bathroom first minute of arrival, typical in Caribbean stays. Asked them first day to spray, none was done. All restaurant's are slow to bring out food, expect over an hour for food. Other than that hickup resort was enjoyable and I would stay again.
Se hospedó 5 noches en febrero de 2024
Respuesta de Jovanney, el 4 abr. 2024
Thank you for sharing your experience with us. We're sorry to hear about the inconvenience caused by the presence of ants in your bathroom upon arrival and the delay in addressing this issue despite your request. We'll address this promptly with our team to ensure better pest control measures are taken. Additionally, we apologize for the slow service you experienced in our restaurants. We'll work on improving our efficiency to provide a more timely dining experience for our guests. We're glad to hear that overall you found your stay enjoyable and that you would consider staying with us again. We appreciate your feedback and hope to have the opportunity to welcome you back for an even better experience in the future.