Servicio de la propiedad

Opiniones de Best Western Marina State Beach

3 out of 5
Best Western Marina State Beach
3290 Dunes Road, Marina, CA

Opiniones

7.8

Bueno

Puntuación de 10, es decir, Excelente. Basada en 352 de 1002 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 320 de 1002 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 187 de 1002 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 86 de 1002 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 57 de 1002 opiniones" "

8.0/10

Limpieza

8.0/10

Servicio y personal

7.0/10

Servicios

7.4/10

Condiciones de la propiedad

7.6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

edgar

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Limpia, moderna, simplemente inmejorable
Se hospedó 1 noche en diciembre de 2023
Respuesta de Manager, el 30 dic. 2023
Hello edgar,Nos alegra saber que disfrutó de nuestras instalaciones limpias y modernas. Agradecemos sus amables palabras y esperamos poder darle la bienvenida nuevamente en el futuro.

10/10 Excelente

Carolina

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelentes servicios , y la higiene sobretodo q me gusta de un hotel
Se hospedó 2 noches en mayo de 2023
Respuesta de Manager, el 12 may. 2023
Hi Carolina,We are delighted you had an outstanding stay and that you loved all aspects of our hotel. Thank you for the excellent rating, and we look forward to hosting you again soon.

10/10 Excelente

Victor

Se hospedó 1 noche en abril de 2023
Respuesta de Manager, el 12 abr. 2023
Hello Victor,We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

8/10 Bueno

Andrea

Viaje familiar
Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Motel de ruta con una habitación amplia, cómoda y nueva. Estuvimos 2 noches y está bien para esa cantidad de tiempo
Se hospedó 2 noches en julio de 2022
Respuesta de Manager, el 20 jul. 2022
Hello Andrea, Thank you for sharing this experience with us. We truly value you feedback with regards to our hotel. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.

10/10 Excelente

Juan

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en noviembre de 2021
Respuesta de Manager, el 17 nov. 2021
We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an even superior experience so please come see us again soon!,

6/10 Aceptable

Paula

Viaje familiar
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Hotel con muy buena habitaciones pero nada más
Muy buena habitación a pesar de estar pegada a la carretera, desayuno regular, overall ok para una noche de pasada
Se hospedó 1 noche en octubre de 2021
Respuesta de Manager, el 6 oct. 2021
Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. We appreciate you sharing your comments regarding our hotel. We hope to someday have another opportunity to host your stay.

8/10 Bueno

Dario

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Recomendable
La recepción muy buena. La Limpieza y el personal de limpieza excelente. La habitación en buen estado.
Se hospedó 1 noche en agosto de 2021
Respuesta de Manager, el 17 ago. 2021
Know that your voice is of tremendous importance to us and we value your comments about our hotel. We hope you'll return to see how we continue to grow thanks to valuable guest feedback such as yours.

8/10 Bueno

Juan

Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Sucia cafetera
Estuvo muy bueno todo , nomas la limpieza de la cafetera en el cuarto estaba muy sucio.
Se hospedó 3 noches en febrero de 2021
Respuesta de Manager, el 20 feb. 2021
Thank you for taking the time to share your comments regarding our hotel. We hope to see you again and that you will be truly impressed with our continued improvements.

6/10 Aceptable

Antonio, Merida

Viaje en pareja
Le gustó: Servicio y personal
El hotel es nuevo y bien ubicado. Sin embargo se sentia en una zona peligrosa. Gente tomando cerveza en el estacionamiento y haciendo euido en la madrugada. En el cuarto que nos tocó junto a la caldera del hotel, se escuchaba un fuerte zumbido cada media hora
Se hospedó 1 noche en diciembre de 2020
Respuesta de Manager, el 8 dic. 2020
I am very sorry to hear that you encountered such unusual circumstances and inconveniences during your most recent experience with us, especially that we were not able to address the issues and misunderstandings right away. I hope you'll accept our sincere apologies for the lapse in service and inconvenience that you encountered. We do hope that you'll return to see how we are continuously improving to impress our guests more with each visit.

10/10 Excelente

israel

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
excellent service very friendly I recommend it.
Se hospedó 2 noches en septiembre de 2020
Respuesta de Manager, el 27 sept. 2020
Your feedback is very welcome as it helps us to continuously grow and evolve. Thank you for sharing your honest comments pertaining to our service. It is our ever present goal to provide each guest with the highest level of service; so thank you for your business and for sharing.

10/10 Excelente

Patricia, Puerto Varas, Chile

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Estuvo todo muy bien. Mi habitación estaba en un segundo piso y fue incómodo subir con las maletas pues no había ascensor.
Se hospedó 1 noche en marzo de 2020
Respuesta de Manager, el 13 mar. 2020
It is so wonderful to see that we were able to provide you with a superior level of service and accommodations. We would love to see you back on your next trip to the area!

6/10 Aceptable

Angela

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Manager, el 10 abr. 2024
Hello Angela,We appreciate you choosing our hotel for your stay. If you have any additional feedback to share about your experience, please don't hesitate to reach out to us directly. We hope to welcome you back in the future for an even better stay.

6/10 Aceptable

Shannon

Viaje familiar
Le gustó: Servicio y personal
I gave three stars because the hotel itself was dirty and not properly stocked with essential items. There was dirt around the bed and mold in the shower. There were also no towels left in the hotel room only face towels. When I asked for A towel it seemed as though there were none around the staff had to run around and find someone with a clean towel.
Se hospedó 1 noche en abril de 2024
Respuesta de Manager, el 9 abr. 2024
Hello Shannon, Thank you for sharing your feedback with us. We take all comments seriously and will address your concerns with the housekeeping team to ensure a higher standard of cleanliness going forward. We appreciate you bringing this to our attention so we can continue to improve our services for all guests.

8/10 Bueno

WEI

性价比很高的酒店
Se hospedó 1 noche en abril de 2024
Respuesta de Manager, el 7 abr. 2024
Hello WEI,我们很高兴您觉得我们的酒店性价比很高。希望您下次再选择我们,体验更多愉快的时光。祝您旅途愉快!

10/10 Excelente

Ryan

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Check in was very easy. The staff were all very helpful and friendly. The room was clean, but the bathroom is very small. It appears to be fairly old and recently "updated". Overall, we were happy with what we got for the price.
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager, el 3 abr. 2024
Hello Ryan, We appreciate your positive feedback on our easy check-in process and friendly staff. It's great to hear that you found your room clean and that you felt it offered good value for the price. We will take note of your comments about the bathroom size for future improvements. Your satisfaction is important to us, and we hope to welcome you back again soon.

10/10 Excelente

Guihan

Se hospedó 1 noche en marzo de 2024
Respuesta de Manager, el 19 abr. 2024
Hello Guihan,We are delighted to hear that you had a wonderful stay with us! If you have any further feedback to share, please don't hesitate to reach out to us directly. We hope to welcome you back soon for another fantastic experience!

4/10 Malo

J

Viaje familiar
Le gustó: Limpieza y servicios
No le gustó: Servicio y personal y condiciones de la propiedad
So I had booked two rooms for March 23… When checking in for room 119 for my sister we had to wait hour and half for us to check in..with us there were other five people waiting to be helped as there was no one at the front desk…I have spoke to manager Jay Patel and had requested full refund for both the rooms…119 and 121. He said he will do whatever he can. This has never happened to before. The cocking on the shower is all broken and brought it to management attention. Please I need full refund on both the rooms that I booked thru Expedia. Thanks Jayana Mulukala
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager, el 27 mar. 2024
Hello J,We apologize for the inconvenience you experienced during your stay. Rest assured, your feedback about the service and maintenance issues has been forwarded to the relevant departments for review. For any further assistance regarding your refund request, please reach out to our management team directly. We appreciate your understanding and look forward to addressing your concerns promptly.

10/10 Excelente

Frederick

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
nice breakfast staff, great price
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager, el 27 mar. 2024
Hello Frederick,We're pleased to hear you enjoyed the service of our breakfast staff and found our rates to be competitive. Your feedback is appreciated as we strive to provide excellent value to all our guests. Thank you for choosing to stay with us.

2/10 Terrible

Dronneil

Se hospedó 1 noche en marzo de 2024
Respuesta de Manager, el 14 abr. 2024
Hello Dronneil,We're sorry to hear you didn't fully enjoy your stay with us. Please feel free to contact us directly to discuss any concerns you may have, so we can address them accordingly. We value your input and strive to provide a positive experience for all our guests.

8/10 Bueno

Gordon

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios
No le gustó: Condiciones de la propiedad
There was quite a bit of trash in the courtyard that remained more than a day. Seemed to "cheapen" the otherwise clean facility.
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager, el 24 mar. 2024
Hello Gordon,We appreciate your feedback regarding the courtyard cleanliness. Our team will address this matter promptly to ensure a consistently pleasant environment for our guests. Thank you for bringing this to our attention.

8/10 Bueno

Veronica, Rosignano Marittimo LI

Viaje familiar
Le gustó: Limpieza y servicio y personal
Everything was fine except for the missing towels in the room
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager, el 20 mar. 2024
Hello Veronica,Thank you for taking the time to share your feedback with us. We apologize for any inconvenience caused by the missing towels in your room and have passed this information along to our housekeeping team for review and improvement. Your input helps us to enhance the guest experience for all future visitors.

2/10 Terrible

Nathan

Viaje en grupo, Viaje de negocios
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
There was an ant in my bed, and the bathroom showerhead was broken and coming out of the wall.
Se hospedó 1 noche en febrero de 2024
Respuesta de Manager, el 14 mar. 2024
Hello Nathan, We are sorry to hear about your experience. Your feedback is important to us, and we will address these issues to ensure a better stay for our future guests.

8/10 Bueno

alfonso, Winton

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Next to the ocean and there is store and restaurants nearby
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager, el 12 mar. 2024
Hello alfonso,We're glad you enjoyed the hotel's convenient location near the ocean and close to local amenities. Your feedback is appreciated as it helps us continue to improve our guests' experience. If you have any further comments or suggestions, please feel free to reach out to our management team.

8/10 Bueno

Adrienne

Viaje familiar
Le gustó: Limpieza y servicio y personal
Nice renovation, soft beds and good power options. Very little clothes storage, heater sounded like a ufo landing and bathroom so small you could barely move. Still, comfortable for a few days with good space.
Se hospedó 2 noches en marzo de 2024
Respuesta de Manager, el 9 mar. 2024
Hello Adrienne,Thank you for sharing your feedback with us. We're delighted that you appreciated our recent renovations, comfortable beds, and convenient power options. While we're glad you found the space comfortable overall, we apologize for any inconvenience caused by the limited clothes storage, heater noise, and bathroom size. We appreciate your valuable input as we strive to improve our guests' experiences.

10/10 Excelente

Maureen

Viaje en pareja
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Didnt really walk around. Was in room after dark and it was raining, but accommodations were great. Would stay here again. Staff person was very nice.
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager, el 5 mar. 2024
Hello Maureen,We are delighted to hear that you found our accommodations great and that you had a pleasant interaction with our staff member. Should you return to the area, we would be honored to welcome you back for another stay. Please feel free to reach out to management directly with any further feedback you may have.

10/10 Excelente

Fehmi, Phoenix

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean, quiet, reasonable price
Se hospedó 1 noche en febrero de 2024
Respuesta de Manager, el 24 feb. 2024
Hello Fehmi,We're delighted to hear that you found our hotel clean, quiet, and reasonably priced. Your feedback is greatly appreciated! We hope to welcome you back in the future for another enjoyable stay.

6/10 Aceptable

Kenya

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de Manager, el 24 feb. 2024
Hello Kenya,We appreciate you choosing to stay with us. Please don't hesitate to contact us directly with any feedback you may have from your recent visit, so we can ensure we meet all of our guests' expectations.

8/10 Bueno

Roman

Se hospedó 1 noche en febrero de 2024
Respuesta de Manager, el 22 mar. 2024
Hello Roman, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

10/10 Excelente

Ruth

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Shelley smiled & gave me a kind welcome when I entered the office. A smile goes a long way with your customer's! Thanks also to Mr. GIni for his assistance. I'll recommend you to others.
Se hospedó 1 noche en febrero de 2024
Respuesta de Manager, el 8 feb. 2024
Hello Ruth,Thank you for your kind words about our team members, Shelley and Mr. Gini! We truly appreciate your recommendation and are delighted to have provided you with a warm welcome. If you have any further feedback or need assistance in the future, please don't hesitate to reach out to us directly.

2/10 Terrible

Gabriel

Viaje de negocios
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Don't stay here...you're welcome lol
Horrible. Had to get 3 different rooms until a shower worked. Not to mention all at 5am after I got off work...
Se hospedó 2 noches en enero de 2024
Respuesta de Manager, el 17 ene. 2024
Hello Gabriel,We apologize for the inconvenience you experienced during your stay. We understand the importance of a functioning shower and are sorry for the inconvenience of having to switch rooms. We appreciate your patience and understanding.

10/10 Excelente

Mario

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en enero de 2024
Respuesta de Manager, el 17 ene. 2024
Hello Mario,Thank you for staying with us and giving us a perfect rating! We are delighted to hear that you had a great experience at our hotel. If there is anything else we can assist you with, please don't hesitate to reach out to us. We hope to have the opportunity to welcome you back again in the future.

10/10 Excelente

Madeline

Se hospedó 1 noche en enero de 2024
Respuesta de Manager, el 17 ene. 2024
Hello Madeline,We are thrilled to hear that you had a wonderful stay at our hotel! We truly appreciate your kind words and are glad that our services met your expectations. Should you have any future travel plans, we would be honored to welcome you back for another exceptional experience.

10/10 Excelente

Barbara

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Manager, el 9 ene. 2024
Hello Barbara,Thank you for choosing our hotel for your stay! We are delighted to hear that you had such a wonderful experience. Our team works hard to ensure that every guest has a memorable stay and we are glad that we achieved this with you. We look forward to welcoming you back in the future for another exceptional stay.

10/10 Excelente

Beth

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en diciembre de 2023
Respuesta de Manager, el 9 ene. 2024
Hello Beth,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a great experience with us. If there is anything else we can do to make your next visit even better, please let us know. We look forward to welcoming you back soon. Safe travels!

10/10 Excelente

Andre

Se hospedó 1 noche en enero de 2024
Respuesta de Manager, el 25 ene. 2024
Hello Andre,Thank you for choosing to stay with us! We are thrilled to hear that you had a wonderful experience during your stay. If you have any further feedback or suggestions, please don't hesitate to reach out to us directly. We look forward to welcoming you back in the future.

10/10 Excelente

Alexandra

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de Manager, el 8 ene. 2024
Hello Alexandra,Thank you for choosing to stay at our hotel. We are thrilled to hear that you had a fantastic experience during your visit. If you have any further feedback or if there is anything else we can assist you with, please do not hesitate to reach out to us. We look forward to welcoming you back in the future.

6/10 Aceptable

Mina

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Most loudest room I’ve ever stayed in. It’s a clean and renovated place but walls have NO padding. Your next door neighbor feels like they are in your room, you can hear anything they do. So bizarre. Breakfast is hit or miss but was OK. Ok location
Se hospedó 3 noches en diciembre de 2023
Respuesta de Manager, el 8 ene. 2024
Hello Mina, Thank you for taking the time to provide your feedback. We apologize for any inconvenience you experienced regarding the noise levels in your room. We appreciate your positive comments regarding the cleanliness and renovations. We strive to improve our guest experience and take your feedback seriously. We hope you enjoyed our breakfast offerings and found our location satisfactory.

10/10 Excelente

Barbara

Se hospedó 1 noche en diciembre de 2023
Respuesta de Manager, el 1 feb. 2024
Hello Barbara,We greatly appreciate your perfect rating of 10 out of 10! It was an absolute pleasure having you as our guest and we are thrilled that you had such a delightful experience during your stay. Should you have any further comments or suggestions, please do not hesitate to reach out to us directly. We hope to welcome you back soon for another outstanding stay!

8/10 Bueno

PRASHANT

Se hospedó 1 noche en diciembre de 2023
Respuesta de Manager, el 1 feb. 2024
Hello PRASHANT, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.

10/10 Excelente

Jak

Se hospedó 1 noche en diciembre de 2023
Respuesta de Shelley Forsythe, el 29 dic. 2023
Thank you for taking the time to review our hotel, your feedback is important to us. We hope you will consider us again for all of your hotel needs in the area, and we look forward to welcoming you back in the future.

6/10 Aceptable

Hong

Le gustó: Limpieza y servicio y personal
Overall it was good. Rooms were updated, clean beds but beds needs a little better support it was making a bit nois
Se hospedó 1 noche en diciembre de 2023
Respuesta de Manager, el 30 dic. 2023
Hello Hong,Thank you for choosing our hotel for your recent stay. We appreciate your feedback regarding the updated and clean rooms. We take note of your comment about the bed support and will pass it along to our team for further consideration. We hope to welcome you back in the future for an even better experience.

8/10 Bueno

Menglong

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Manager, el 30 dic. 2023
Hello Menglong, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

10/10 Excelente

Eveangelina

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en diciembre de 2023
Respuesta de Manager, el 21 dic. 2023
Hello Eveangelina,We are thrilled to hear that you had an excellent experience during your stay with us! We strive to provide the best service and accommodations for our guests. We look forward to welcoming you back in the future for another wonderful stay.

8/10 Bueno

Miguel

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Manager, el 22 dic. 2023
Hello Miguel,Thank you for choosing our hotel for your recent stay! We appreciate your positive rating and are glad to hear that you had a good experience overall. If you have any specific feedback or suggestions, please don't hesitate to reach out to us directly. We value your input and hope to welcome you back in the future for an even better stay.

10/10 Excelente

Eveangelina

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 3 noches en diciembre de 2023
Respuesta de Shelley Forsythe, el 17 dic. 2023
Thank you for your excellent review. We value your opinion, and take it very serious. Thank you for choosing The Best Western Marina State Beach for your lodging needs while in Marina.

6/10 Aceptable

Francis

Se hospedó 2 noches en diciembre de 2023
Respuesta de Manager, el 13 dic. 2023
Hello Francis, We appreciate you choosing our hotel for your stay. If you have any feedback, we encourage you to reach out to us directly so that we can address any concerns you may have had during your visit. We hope to have the opportunity to welcome you back in the future and provide you with an exceptional experience.

10/10 Excelente

Brittney

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios
I would definitely book again for the good service and complimentary self serve breakfast. The shower was nice and hot as well as great water pressure. The room was fairly clean. I think the floors could be cleaner. The room was nice and big. They had lots of pillows for the king bed too. Bed looked clean. Room smelled good upon walking in. Clean fridge. Lots of outlets. My complaints are that I can hear people showering from upstairs which was very loud every time. First night there I was woken up by men yelling and revving their car at 5am. Then showering noise at 6am and 8am. Our shower also had empty and broken shampoo/conditioner dispensers. We also had no hand soap when arrived. Not a huge deal but the toilet seats are really small.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Manager, el 7 dic. 2023
Hello Brittney, Thank you for sharing your feedback with us. We are glad to hear that you enjoyed our good service and complimentary self-serve breakfast, as well as the hot shower and great water pressure. We appreciate your comments regarding the cleanliness of the floors and will address this with our housekeeping team. We apologize for any disturbance caused by noise from other guests during your stay. We apologize for the empty and broken shampoo/conditioner dispensers and the absence of hand soap upon your arrival. We take all feedback seriously and will use this as an opportunity to improve our facilities. Thank you for bringing the issue with the toilet seats to our attention. We hope to welcome you back in the future for an even better experience.

8/10 Bueno

David M

Se hospedó 2 noches en noviembre de 2023
Respuesta de Manager, el 24 dic. 2023
Hello David M,Thank you for choosing our hotel for your stay! We're glad to hear that you had a positive experience with us. If there's anything specific you'd like to share about your stay, please don't hesitate to reach out to us directly. We appreciate your feedback and hope to welcome you back in the future.

10/10 Excelente

Crystal

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I liked that it was in walking distance from the beach! And how quick the check in and out was, along with it being very quiet around the hotel.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Manager, el 5 dic. 2023
Hello Crystal,Thank you for staying with us! We appreciate your positive feedback on our convenient location near the beach and efficient check-in/out process. We also take pride in providing a serene ambiance for our guests. We hope to welcome you back on your next visit.

6/10 Aceptable

Roberto

Se hospedó 2 noches en noviembre de 2023
Respuesta de Manager, el 21 dic. 2023
Hello Roberto, We appreciate you choosing to stay with us. If you have any specific feedback or concerns about your stay, please feel free to reach out to us so we can address them accordingly. We value your input and hope to have the opportunity to welcome you back in the future.