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Opiniones de Super 8 by Wyndham Mount Laurel

2 out of 5
Super 8 by Wyndham Mount Laurel
560 Fellowship Road, Mount Laurel, NJ

Opiniones

7.2

Bueno

Puntuación de 10, es decir, Excelente. Basada en 281 de 1003 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 318 de 1003 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 182 de 1003 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 123 de 1003 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 99 de 1003 opiniones" "

7.4/10

Limpieza

7.8/10

Servicio y personal

6.4/10

Servicios

7.0/10

Condiciones de la propiedad

7.2/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Alexis

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Lugar tranquilo, seguro, limpio y el personal fue amable.
Se hospedó 1 noche en enero de 2024
Respuesta de Jordan B, el 6 mar. 2024
¡Muchas gracias por tu amable comentario! Nos alegra mucho saber que tu estancia fue agradable y que encontraste nuestro lugar tranquilo, seguro y limpio. Nuestro equipo se esfuerza por proporcionar un servicio amable y atento, y nos complace saber que lo percibiste de esa manera.Tu satisfacción es nuestra mayor prioridad, y estamos encantados de haber cumplido con tus expectativas durante tu estancia. Si alguna vez necesitas alojamiento nuevamente en la zona, estaremos encantados de recibirte de nuevo y brindarte otra experiencia excelente.Gracias por elegirnos como tu lugar de alojamiento y esperamos tener la oportunidad de recibirte nuevamente en el futuro.

10/10 Excelente

Roger

Se hospedó 1 noche en agosto de 2023

2/10 Terrible

Alberto

Se hospedó 1 noche en marzo de 2023
Respuesta de Super 8 by Wyndham Mount Laurel , el 10 may. 2023
Hello Alberto, thank you for taking the time to rate your stay with us. Please let us know what we could have done better to make your stay more enjoyable. Thanks again.

6/10 Aceptable

Yasmara

Le gustó: Limpieza y servicio y personal
No le gustó: Comodidad de las habitaciones
Decepcionado
El servicio fue de 100 pero el cuarto decepcionante. Al entrar a la habitación tenia un olor no tan grato algo asi como humedad y el aire acondicionado totalmente uff malo malo solo encendía por leves momentos de menos de 2 minutos y apagaba. Me la pase con calor fue horrible. Eso que es temporada fria no me quiero imaginar en verano.
Se hospedó 1 noche en febrero de 2023

10/10 Excelente

Danny

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Me gustó lo amable que es el personal
Se hospedó 1 noche en diciembre de 2022
Respuesta de Super 8 Mount Laurel , el 2 ene. 2023
Thank you so much for your super review!

8/10 Bueno

JOSE VICENTE

Viaje familiar
Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Comodidad y sencillez
Desayuno sencillo pero variado y fresco un buen lugar para descansar pero los aires necesitan ser cambiados demasiado ruido
Se hospedó 1 noche en agosto de 2022

4/10 Malo

andreina

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
El joven del check in me recibio de mala manera, que el estaba atendiendo a otra persona y por favor me hiciera a un lado, la persona que atendia al parecer estaba en el baño, asi que espere a que llegara y la terminaran de atender, cuando termino me atendio, le pregunte por el desayuno y me dijo solo era cafe y te de manera descortés. A la mañana siguiente mi mama baja por el cafe y no hay? Pregunta si hay cafe y la gritan y no le dan nada, supongo por la descripción la misma persona que me recibio. El cuarto con mucho olor a cigarro y segun no se puede fumar!!!! Si se fuma la multa son 250$, ahora yo pregunto si dormi con este olor terrible el hotel me paga a mi? El tv tenia mal sonido, las camas viejas, en fin nunca mas!
Se hospedó 1 noche en mayo de 2022

10/10 Excelente

Victor manuel

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en abril de 2022
Respuesta de Super 8 by Wyndham Mount Laurel , el 3 may. 2022
Thank you so much for your super rating!

8/10 Bueno

Cliente verificado

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Me gusto la limpieza.
Se hospedó 4 noches en mayo de 2021
Respuesta de Super 8 by Wyndham Mount Laurel, el 7 jun. 2021
We are happy you enjoyed your stay! Thank you for your review!

6/10 Aceptable

Cliente verificado

Viaje de negocios, Viaje familiar con niños
Esta bien, para pasar la noche. Estacionamiento grande.
Se hospedó 1 noche en febrero de 2020
Respuesta de Teresa , el 2 mar. 2020
We are glad you enjoyed your quick overnight stay with us.

6/10 Aceptable

Cliente verificado

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2019
Respuesta de Teresa , el 26 dic. 2019
Thank you, Happy Holidays!

6/10 Aceptable

José Antonio

No le gustó: Servicio y personal
Se hospedó 1 noche en agosto de 2019
Respuesta de Teresa S., el 10 sept. 2019
Hey Jose, Thank you for staying with us. Please consider sharing more details about your stay so that we can learn of the areas where we can improve. Thank you.

8/10 Bueno

Tamyra

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Parada en NJ
Llegamos tarde y fue expedito el check in y muy amable el muchacho. El hotel podria tener un upgrade pero presentable de pasada. La habitacion estaba muy limpia, lo unico negativo es que las chapas de la puerta se veian forzadas y nos dio un poco de inseguridad. En cuanto al desayuno, fue lento el reabastecimiento. Si estaba cerca de restaurantes, supermercados y gasolineras y en 27 min llegamos a Filadelfia sin toll.
Se hospedó 1 noche en julio de 2019
Respuesta de Teresa S., el 26 jul. 2019
Hi Tamyra! It's great to hear that you were warmly welcomed by our evening desk agent. We appreciate your honest feedback about the overall condition of the hotel and will share this feedback with our management team. Overall, we are glad you enjoyed your experience and hope you will consider staying with us again in our convenient location just outside of Philadelphia with great local restaurants!

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en mayo de 2019
Respuesta de Teresa , el 28 may. 2019
Thank you for staying with us. Hope to see you again soon.

8/10 Bueno

Tatiana

Buen hotel, mi habitación estaba limpia y amplia.
Se hospedó 1 noche en noviembre de 2018
Respuesta de Super 8 Mount Laurel, el 30 nov. 2018
Gracias!

6/10 Aceptable

Sir Omar

Le gustó: Comodidad de las habitaciones
El cuarto olia a cigarrillo.El desayuno no megusto
Se hospedó 4 noches en agosto de 2018

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en julio de 2018
Respuesta de Teresa , el 20 jul. 2018
Thank you so much for your super rating!

2/10 Terrible

mickerlange

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en marzo de 2024

10/10 Excelente

H, Pennsauken

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Awesome motel clean and staff very professional 5⭐️
Se hospedó 3 noches en febrero de 2024
Respuesta de Jordan B, el 9 mar. 2024
Thank you very much for your glowing review! We're thrilled to hear that you found our hotel to be awesome and our staff to be professional. Maintaining cleanliness and providing excellent service are top priorities for us, and we're delighted that you experienced both during your stay. Your 5-star rating means the world to us, and we're grateful for your kind words. We hope to have the pleasure of welcoming you back for another fantastic stay in the future!

4/10 Malo

David

Viaje familiar
1) cigarette burn holes on bedding in non smoking room. 2) red stains on wall by sink - blood? 3) brown marks on shower wall - dirt? 4) poorly installed TV with wall holes. 5) dirty carpet with many stain marks.
Se hospedó 1 noche en marzo de 2024
Respuesta de Jordan B, el 6 mar. 2024
Thank you for taking the time to provide feedback on your recent stay. We sincerely apologize for the disappointing experience you encountered. Your feedback is invaluable to us as we strive to maintain the highest standards of cleanliness and comfort for all our guests.We are deeply concerned to hear about the issues you encountered during your stay. Rest assured, we have addressed these concerns with our housekeeping and maintenance teams to ensure that such lapses do not occur in the future.Regarding the cigarette burn holes on the bedding in a non-smoking room, we understand the seriousness of this matter and have taken immediate steps to thoroughly inspect and replace all affected linens. Additionally, we have reinforced our non-smoking policy with our staff to prevent such incidents from happening again.The presence of red stains on the wall by the sink and brown marks on the shower wall is completely unacceptable, and we are investigating this matter with urgency. We have implemented stricter inspection protocols to identify and address any potential cleanliness issues promptly.As for the poorly installed TV with wall holes and the dirty carpet with numerous stain marks, we apologize for the inconvenience caused. Our maintenance team has been tasked with rectifying these issues promptly to ensure the comfort and satisfaction of our guests.We understand that we have fallen short of your expectations, and we sincerely apologize for any inconvenience caused. Please know that your feedback has been taken seriously, and we are committed to making the necessary improvements to prevent such issues from occurring in the future.We hope you will consider giving us another opportunity to provide you with the exceptional experience that you deserve. If you have any further concerns or would like to discuss your stay in more detail, please do not hesitate to contact us directly.

8/10 Bueno

Troy

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It all was nice
Se hospedó 1 noche en febrero de 2024
Respuesta de Jordan B, el 6 mar. 2024
Thank you for your feedback Troy, we love that you enjoyed your stay. Please come again soon!

10/10 Excelente

H, Pennsauken

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Awesome place friendly staff 5 ⭐️⭐️⭐️⭐️⭐️
Se hospedó 3 noches en febrero de 2024
Respuesta de Jordan B, el 6 mar. 2024
Thank you for your positive feedback! Please come again soon!

10/10 Excelente

Javaughn

Viaje en pareja
Le gustó: Servicio y personal
The room I had was average. Smelled like smoke. Covers had burn marks/holes in them. Housekeeping cleanliness is really mediocre at best. To my personal standards I would rate the room as considerably dirty. But then again I don’t really ever frequent Super 8’s anyway and now I see why.
Se hospedó 1 noche en febrero de 2024
Respuesta de Jordan B, el 6 mar. 2024
Thank you for taking the time to share your feedback with us. We sincerely apologize for the experience you had during your recent stay at our Super 8 establishment. It's disheartening to learn that the room did not meet your expectations, and we deeply regret any inconvenience caused.Maintaining a clean and comfortable environment for our guests is our top priority, and we're disappointed to hear that we fell short of this commitment during your visit. Please rest assured that your concerns have been shared with our housekeeping team for immediate attention and improvement.We understand that your experience may deter you from choosing Super 8 in the future, but we hope you'll consider giving us another chance to exceed your expectations. We value your feedback as it helps us identify areas for enhancement and ensures that future guests enjoy a better stay.If you would like to discuss your experience further or have any additional feedback to share, please feel free to contact us directly. We appreciate your patronage and the opportunity to address your concerns.

10/10 Excelente

Deborah, Sumner

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de Jordan B, el 6 mar. 2024
Thank you very much for your positive rating! We're thrilled to hear that you had a satisfactory experience during your stay with us. Your feedback means a lot to us, and we're delighted that you found our accommodations and service to your liking.If you have any further comments or suggestions on how we can continue to improve our services, please don't hesitate to let us know. We're here to ensure that every guest has a memorable and enjoyable stay at our Super 8.We hope to have the pleasure of hosting you again in the future! If you have any plans to return to the area, please don't hesitate to reach out to us. We'll be more than happy to assist with your reservation.

6/10 Aceptable

Kimberly

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Beds super comfy. Shower was leaking all night which was a drag though. But the place was just for the night and the price was right.
Se hospedó 1 noche en febrero de 2024
Respuesta de Jordan B, el 6 mar. 2024
Thank you for taking the time to share your experience with us! We're glad to hear that you found our beds to be super comfy, as guest comfort is our top priority. However, we apologize for the inconvenience caused by the leaking shower during your stay. Please rest assured that we have taken note of this issue and will address it promptly to ensure a more enjoyable experience for our future guests.We're delighted that you found our pricing to be suitable for your needs. Providing affordable accommodations without compromising on comfort is important to us, and we're thrilled that we could meet your expectations in this regard.If your travels bring you back to the area, we would love the opportunity to host you again and provide you with an even better experience. Thank you once again for choosing us for your stay, and we look forward to welcoming you back soon!

10/10 Excelente

Herman J

Awesome place clean and great rooms friendly staff A
Se hospedó 3 noches en febrero de 2024
Respuesta de Jordan B, el 6 mar. 2024
Thank you so much for your glowing review! We're thrilled to hear that you had an awesome experience during your stay with us. Providing clean and comfortable rooms, along with friendly service, is what we strive for every day, and we're delighted that we could meet your expectations.Your kind words mean a lot to us and will be shared with our staff as recognition of their hard work and dedication to providing excellent hospitality.If your travels bring you back to the area, we would love to welcome you back for another wonderful stay. Thank you again for choosing us, and we look forward to seeing you again soon!

2/10 Terrible

Kenyale

Viaje en pareja, Viaje familiar, Viaje familiar con niños
No le gustó: Limpieza, servicios, condiciones de la propiedad
Hotel was absolutely disgusting, no way this is associated with motel 6. I didn’t even stay sheets were dirty , bathrooms were dirty. No microwave or fridge. Not to mention they never gave me my refund. I was literally there for all of 10mins
Se hospedó 2 noches en diciembre de 2023
Respuesta de Jordan B., el 21 feb. 2024
Hello Ziquon. We’re sorry to hear about the condition of the room you were put in. The issues you experienced aren’t normal and we apologize for that. Regarding a refund, you were never charged for the stay. Thank you for leaving your feedback.

10/10 Excelente

Troy

Viaje en grupo
Le gustó: Limpieza y servicios
Quit clean safe
Se hospedó 1 noche en febrero de 2024
Respuesta de Jordan B., el 20 feb. 2024
Thank you for staying with us Troy and for taking the time to leave your feedback. We hope you stay with us again soon!

2/10 Terrible

Maksud

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Bad
Se hospedó 1 noche en febrero de 2024
Respuesta de Jordan B, el 6 mar. 2024
We're deeply sorry to hear that your experience did not meet your expectations. We take your feedback seriously and are committed to addressing any concerns you may have had during your stay. Your satisfaction is our top priority, and we regret that we were unable to provide you with the experience you deserved.If you would like to discuss your experience further or if there are any specific issues you would like us to address, please don't hesitate to reach out to us. We value your feedback and would appreciate the opportunity to make things right.Thank you for bringing these matters to our attention, and we hope to have the opportunity to regain your trust in the future.

2/10 Terrible

Richard

Se hospedó 1 noche en febrero de 2024

6/10 Aceptable

David

Le gustó: Servicio y personal
Se hospedó 1 noche en enero de 2024
Respuesta de Jordan B, el 6 mar. 2024
Thank you for taking the time to leave your feedback. We're sorry to hear that your experience didn't meet your expectations. We always strive to provide exceptional service and experiences for our guests, and we regret that we fell short on this occasion. If you have any specific concerns or suggestions for improvement, please feel free to reach out to us directly so we can address them promptly. We hope to have the opportunity to welcome you back in the future and provide you with a much-improved experience.

4/10 Malo

Andrea

Viaje en pareja
The hotel lobby seemed dated, check in was easy. However, tv wasn’t working and the desk guy had to come and fix it. The room was okay, signs said no smoking but it reeked of stale cigs throughout the entire building.
Se hospedó 1 noche en enero de 2024
Respuesta de Jordan B, el 6 mar. 2024
Thank you for taking the time to share your feedback with us. We appreciate your comments and apologize for the issues you experienced during your stay.We're glad to hear that your check-in process was smooth, but we regret that you encountered problems with the TV and the odor of stale smoke in the building. Providing a comfortable and enjoyable stay is our top priority, and we apologize for falling short in these areas.Please know that we take your feedback seriously, and we will address the issues you've mentioned with our team to ensure they are resolved promptly. Your satisfaction is important to us, and we strive to create a pleasant environment for all our guests.If there's anything else we can do to make it right or if you have any further concerns, please don't hesitate to reach out to us directly. We value your patronage and hope to have the opportunity to welcome you back for a much-improved experience in the future. Thank you again for bringing these matters to our attention.

4/10 Malo

Lianhe

No le gustó: Limpieza y condiciones de la propiedad
入住给的房间,居然没有打扫,换了一个房间之后,洗完澡发现又没有吹风机。
Se hospedó 1 noche en enero de 2024
Respuesta de Jordan B, el 7 mar. 2024
非常抱歉听到您在入住过程中遇到了这些问题。首先,我要为房间没有进行清洁而给您带来的不便深表歉意。这不符合我们的服务标准,我们将立即与清洁团队联系,以确保这种情况不会再次发生。同时,我们也对您在更换房间后发现没有吹风机的问题感到遗憾。吹风机是我们房间中的基本设施之一,我们会立即采取措施,确保每间客房都配备有吹风机,以满足客人的需求。对于您在入住过程中遇到的不便,我们深感抱歉。如果您需要任何进一步的协助或有其他要求,请随时与我们联系。我们希望有机会为您提供一个更愉快、更顺利的入住体验,并恳切希望能够再次欢迎您的光临。

8/10 Bueno

Sergey

Viaje de negocios
Le gustó: Servicio y personal
Se hospedó 1 noche en enero de 2024
Respuesta de Jordan B, el 6 mar. 2024
Thank you for taking the time to share your feedback with us. We are delighted to see that you had an overall positive experience during your stay with us, as reflected in your 4/5 rating.Your satisfaction is our top priority, and we are grateful for your acknowledgment of our efforts. We continuously strive to provide exceptional service and amenities to all our guests.If there are any specific areas where you feel we can improve, please don't hesitate to let us know. Your input is invaluable as it helps us enhance our services and ensure that future stays exceed your expectations.We hope to have the pleasure of welcoming you back soon for another enjoyable stay.

8/10 Bueno

Qiru, Scotch Plains

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
entrence light broken. Sink missed plug
Se hospedó 1 noche en enero de 2024
Respuesta de Jordan B, el 6 mar. 2024
We apologize for the inconvenience you experienced during your stay. It's disheartening to hear that the entrance light was broken and there was a missing plug for the sink in your room.Ensuring that all facilities are in proper working order is essential for us, and we regret falling short in this regard. Rest assured, we'll address these issues promptly to prevent recurrence.Your feedback is invaluable, as it helps us identify areas for improvement. If there's anything else we can do to enhance your experience or if you have any further concerns, please don't hesitate to let us know.Thank you for bringing these matters to our attention, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future.

10/10 Excelente

Jonathan

Se hospedó 1 noche en diciembre de 2023

6/10 Aceptable

Robert, Burlington

Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
The desk chair was broken and not safe to sit upon. In addition, its seat was soiled. The bed covering also had numerous stains.
Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Luis

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023

4/10 Malo

Justin

Viaje de negocios
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
My time at the Super 8 hotel was quite strange, everything was fine until I got up into my room from checking in, once I opened the door I was greeted with a weird funky smell from the room. It wasn’t the smoke smell but a smell a that smells like it came from animal urine. For me there is two things I need to have a comfortable stay and that is a comfortable bed and a nice tv. I got a comfortable bed but the problem was they only provided 2 small pillows for a master bed. The tv was big but the problem is when I turned on the tv, there was a couple of line going through the whole tv and everything was unwatchable, I stood for 2 nights and checked out early because I couldn’t fathom the smell but also I didn’t feel like I enjoyed the stay like I was at home, and that’s why I gave it a 2 stars.
Se hospedó 3 noches en diciembre de 2023

10/10 Excelente

Nakima

Viaje en pareja
Le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023

2/10 Terrible

Austin

No le gustó: Limpieza, servicios, condiciones de la propiedad
Broken furniture; looked nothing like the picture. The included breakfast was apple juice and packets of plain oatmeal but no milk or anything else. Hallways smell and rooms are very worn and I would never recommend or stay there again. Terrible
Se hospedó 3 noches en diciembre de 2023

8/10 Bueno

Sarah

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Reasonably priced decent accomodations
Se hospedó 1 noche en noviembre de 2023

8/10 Bueno

Steven

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Rob

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

JAMES

Se hospedó 1 noche en noviembre de 2023

8/10 Bueno

Chris

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en noviembre de 2023

4/10 Malo

Will

Le gustó: Limpieza
No le gustó: Condiciones de la propiedad
Convenient access to interstate. Room very poorly prepared: coffee but no filter, no stirring sticks, no sugar, no cream, one cup. Broken toilet paper holder has been like that a long time. Heat/cool control panel needs repair. Need a new general manager.
Se hospedó 1 noche en noviembre de 2023

8/10 Bueno

Scott

Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 2 noches en octubre de 2023

8/10 Bueno

Sheila

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Will return
Was greeted as soon as entered with a smile, Dont see that often anymore. Nonissues at check in or check out. Room was large an comfortable
Se hospedó 2 noches en octubre de 2023

2/10 Terrible

Amanda, Salina

Viaje en pareja, Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The rooms definitely need work. Disappointed there was no breakfast available as advertised (apples, granola bars and plain oatmeal). Decent location from the airport, but seemed like some of the other patrons were combative/verbally abusive with the staff.
Se hospedó 1 noche en octubre de 2023