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Opiniones de Polynesian Beach & Golf Resort

2 out of 5
Polynesian Beach & Golf Resort
1001 S Ocean Blvd, Myrtle Beach, SC

Opiniones

4.8
Puntuación de 10, es decir, Excelente. Basada en 15 de 130 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 19 de 130 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 24 de 130 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 17 de 130 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 55 de 130 opiniones" "

4.6/10

Limpieza

5.4/10

Servicio y personal

4.8/10

Servicios

4.4/10

Condiciones de la propiedad

5.0/10

Cuidado del medio ambiente

Opiniones

2/10 Terrible

Alicia

Viaje en grupo, Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en septiembre de 2023
Respuesta de Carin, el 11 sept. 2023
Thank you for your feedback.

10/10 Excelente

Maria

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy bien buena atención
Se hospedó 3 noches en septiembre de 2023
Respuesta de Reservations, el 6 sept. 2023
Thank you for your feedback Maria

6/10 Aceptable

wilber

.
Se hospedó 4 noches en julio de 2023
Respuesta de Reservations, el 14 jul. 2023
Thank you Wilbur for your feedback

4/10 Malo

Erick

No le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Muy mala muchas cucarachas y uno ase una reservación y cuando llegas aya te salen con otras cosas aparte las camas son pésimas
Se hospedó 3 noches en junio de 2023
Respuesta de Reservations, el 5 jul. 2023
I am sorry Erick that you did not enjoy your stay with us

2/10 Terrible

Ernesto

Se hospedó 3 noches en junio de 2023
Respuesta de Reservations, el 23 jul. 2023
Thank you for your feedback

2/10 Terrible

Jonathan ivan

Se hospedó 1 noche en junio de 2023
Respuesta de Reservations, el 15 jun. 2023
I am sorry Jonathan that you did not enjoy youe stay with us

2/10 Terrible

Lolexys

Viaje con mascota
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
Me molesta que en esta plataforma coloquen un precio de mascota y cuando vas a hacer Check-in te quieren cobran no 15, sino 75 dólares, es un robo, perdí el dinero de la reservación, cuesta más tener a mi mascota que lo que cuesta la estadía, llame a Expedía y no hicieron nada por mi, yo siendo cliente GOLD, súper decepcionada
Se hospedó 1 noche en abril de 2023
Respuesta de Carin, el 1 may. 2023
We apologize for any issues that you may have experienced during your stay with us, Your feedback is greatly appreciated.

2/10 Terrible

Britne

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios
Honestly it’s the worse experience I’ve ever had. Our first room has a flooded bathroom from the toilet leaking. They moved our room, good right!! NO The next room was NASTY!!!! Ripped carpet, the beds was broke and it smelled of cigarette’s horribly!!! They moved our room again and swore they was upgrading our room just because it was ocean front! That’s funny with a leaking fridge, barely hot water and not to mention white powdery residue on the tv stand! I will not recommend staying here unless they lower the price to five dollars a night! And they’d be lucky if I paid that! That stay almost ruined our hunny moon!!!
Se hospedó 2 noches en marzo de 2024
Respuesta de Reservations, el 19 mar. 2024
I am sorry that you did not enjoy your stay with us

2/10 Terrible

Ron

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
it’s a rundown and old building that needs to be repaired. had to carry heavy suitcases up to the 4th floor because of faulty elevator… bathroom needs updating, floors were not cleaned and the front deadbolt was broken.
Se hospedó 1 noche en marzo de 2024
Respuesta de Reservations, el 19 mar. 2024
We are sorry Ron that you did not enjoy your stay with us

4/10 Malo

Chad

No le gustó: Condiciones de la propiedad
Good location filthy room surprised fees
Se hospedó 3 noches en diciembre de 2023
Respuesta de Reservations, el 7 feb. 2024
All fees are stated on the 3rd party booking site.

2/10 Terrible

Emerson

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The room extremely dirty, stinky, with dirty things and doesn’t work. The room was enable to be used. The attendant I went to talk to this morning was very rude and angry. I paid for two days and another $36 resort fee that I didn't even use and they didn't want to give it back to me because I arrived at 2 am and left at 8 am on the same day..
Se hospedó 2 noches en diciembre de 2023
Respuesta de Reservations, el 7 feb. 2024
Thank you for your feedback. Per policy the 1st night was kept.

2/10 Terrible

Rika

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was a very cheap accommodation for the location BUT I will never stay there again I searched wrong by adding a hot tub as one of conditions. There were few choices and it was the last minute reservation while driving at night Since the property was so poorly maintained, i didn't even use the pool or hot tub. Found a roach behind a bed, bathroom was so dirty, i was afraid to take shower. The bath drain was very slow, by the time I finished my shower, there was three inches of water in the tub I wasn't given a password at the check-in, when I was going to call the front desk, the phone in thevroom as dead. The comforter was very dirty so I refuted to even touch it. A building the to the hotel was being demolished, i woke up with loud noise the next day!
Se hospedó 3 noches en diciembre de 2023
Respuesta de Reservations, el 2 ene. 2024
I am sorry that you did not enjoy your stay with us

6/10 Aceptable

Christoph

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Price was good in proportion to what I got, property in nice area.property is dated. They require a 100 dollar cash only deposit like they are still in in 70's, probably just so they can score atm fees from the one by the desk. Room was clean and staff was nice. Place is need of some renovations. Did have a few roaches throughout my stay.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Reservations, el 2 ene. 2024
Thank you for your feedback. The ATM is not property of the hotel/

10/10 Excelente

Christy

Upon arrival I was early so just wanted to check in early and staff was super rude but I tried not too let it ruin my stay so I went and got some food and came back
Se hospedó 7 noches en octubre de 2023
Respuesta de Reservations, el 27 nov. 2023
I am sorry for this experience but I am glad that you did enjoy your stay with us Christy.

8/10 Bueno

Ray

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios
No le gustó: Condiciones de la propiedad
You get what you pay for. And, this was a nice place for the price. A shower curtain would've been nice. Otherwise, everything was fine. Be aware, a cash deposit of $100 is required upon check-in and only returned between 8:30 and noon of check-out. This would explain the ATM in the lobby.
Se hospedó 4 noches en noviembre de 2023
Respuesta de Carin, el 18 nov. 2023
We apologize for any issues you may have experienced during your stay with us. Your feedback is greatly appreciated.

10/10 Excelente

Carolina

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en agosto de 2023
Respuesta de Reservations , el 31 oct. 2023
Thank you Carolina for your wonderful review

8/10 Bueno

Melissa

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en agosto de 2023
Respuesta de Reservations, el 27 oct. 2023
Thank you Melissa for your feedback

8/10 Bueno

Veronica

Se hospedó 7 noches en junio de 2023
Respuesta de Reservations , el 8 nov. 2023
Thank you Veronica for your feedback

2/10 Terrible

Johnny

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
There’s a $100 cash deposit with no ATM close and the nearest one is in a shady location.
Se hospedó 1 noche en octubre de 2023
Respuesta de Carin, el 9 oct. 2023
Thank you for your feedback, it is greatly appreciated.

6/10 Aceptable

Debra

Se hospedó 1 noche en octubre de 2023
Respuesta de Reservations, el 28 oct. 2023
Thank you for your feedback

2/10 Terrible

Patricia

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I didn't like how my room with the ocean view the sliding door did not open. The floor was so dirty. The bathroom was not clean to it's best. Roaches was in the room.The railing on the other room was loose very unsafe. The staff didn't care about there guest at all especially when i called concerning about missing stuff bear for my special niece.
Respuesta de Reservations, el 3 oct. 2023
I am sorry Patricia that you did not enjoy your stay with us

4/10 Malo

LaVern

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
The room was nasty and had roaches the phone didn't work had to call for someone to come fix the refrigerator and the balcony was very nasty the little table and chairs were dirty and we didn't have a good view
Se hospedó 2 noches en septiembre de 2023
Respuesta de Carin, el 27 sept. 2023
We apologize for any issues you may have experienced during your stay. Your feedback is greatly appreciated.

4/10 Malo

Bikang

No le gustó: Limpieza, servicios, condiciones de la propiedad
I saw a roach in the bathroom.
Se hospedó 4 noches en agosto de 2023
Respuesta de Carin, el 25 sept. 2023
We apologize for any issues you may have experienced during your stay. Your feedback is greatly appreciated.

4/10 Malo

Mary E, North Las Vegas

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
Very dirty and dead roaches in the room. Bathroom sink not draining, no utensils to cook or eat with.Staff was friendly and responded quickly.
Se hospedó 5 noches en septiembre de 2023
Respuesta de Reservations, el 28 oct. 2023
I am sorry that you didn't enjoy your stay with us

8/10 Bueno

Leesa

Le gustó: Limpieza y servicio y personal
Se hospedó 2 noches en septiembre de 2023
Respuesta de Reservations, el 20 sept. 2023
Thank you Leesa for your feedback

4/10 Malo

Brittany

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Not the best stay
First walked in and rhe office smelled of pot. The lady was very rude and they only provided me with one key. I was told i had a beach view, when in fact had a wall view. The beds are like boards and cigarette burns in the sheets. Roaches and water bugs throughout the hotel. The tv remote didnt work. The air conditioner barely was cold. And the bed i had in the extra room was a twin, rather thsn fulls size like the other two beds. Did not sleep well and then check out was a nightmare. I waited in line for 30 minutes, just to turn my key in. The lady at the front desk, again rude. The outside experience, the pool was dirty and we didnt get a code for any of the gates. A guy came up and asked my girls if they had a bag of dope. Will not be staying in this hotel again, oh and there is no golf.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Reservations, el 19 sept. 2023
What room was this

2/10 Terrible

Sueanne

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en septiembre de 2023
Respuesta de Reservations , el 18 sept. 2023
I am sorry that you did not enjoy your stay with us

6/10 Aceptable

Kristle

Viaje familiar
No le gustó: Limpieza y condiciones de la propiedad
Shawnette is a representative that goes above and beyond. Besides this, the hotel is not that clean.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Reservations, el 13 sept. 2023
Thank you for your feedback, yes Shawnette is awsome.

8/10 Bueno

Maritza

Le gustó: Servicio y personal
Parking on over flow parking lot
Se hospedó 2 noches en septiembre de 2023
Respuesta de Reservations, el 13 sept. 2023
Thank you for your feedback

10/10 Excelente

Sameerah

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I give it a 10 everything was great
Se hospedó 3 noches en septiembre de 2023
Respuesta de Carin, el 12 sept. 2023
We are glad you enjoyed your stay. Your feedback is greatly appreciated.

4/10 Malo

Tammy

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Crowded with no room to stand when we walked in. Was not told that we had to have a $100 security deposit. So everybody had to get everything out of the ATM in the middle of the office. They come walking in your room without permission which I did not like at all. Bugs. Not safe. In the room we were in because if there was a fire, we would would have died in there because there was no escape out. No where to park. I would not recommend this place to nobody!!!
Se hospedó 2 noches en septiembre de 2023
Respuesta de Carin, el 11 sept. 2023
We apologize for any issues you may have experienced during your stay with us. Your feedback is greatly appreciated.

2/10 Terrible

Lisa

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The room was hot! Air wasn't working. I was there 2 hours before I left.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Reservations, el 9 sept. 2023
I am sorry Lisa that you did not enjoy your stay with us

6/10 Aceptable

Roberto

Viaje familiar
Le gustó: Limpieza
No le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 3 noches en septiembre de 2023
Respuesta de Reservations, el 9 sept. 2023
Thank you for your feedback Roberto

2/10 Terrible

Kelsy

Se hospedó 1 noche en septiembre de 2023
Respuesta de Carin, el 27 sept. 2023
Thank you for your feedback.

6/10 Aceptable

Candace

Viaje familiar
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
Shady rude 2nd shift front desk. Im sure they was trying to weasel some extra money out. Garage, hallways and staircases very rapey vibe. Very creepy. Morning shift front desk are amazing
Se hospedó 4 noches en agosto de 2023
Respuesta de Reservations, el 9 sept. 2023
I am sorry that you did not enjoy your stay with us

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
There’s always a roach or two in the room! The stove didn’t work none of the Eyes worked!
Se hospedó 2 noches en septiembre de 2023
Respuesta de Reservations, el 5 sept. 2023
What room was this?

6/10 Aceptable

Drexell

Viaje familiar
Le gustó: Limpieza
No le gustó: Servicio y personal y condiciones de la propiedad
At check in,had to get out of line to go to a Atm,to get a $100 cash ,for a deposit..they would not take a card,would have been nice to know that in advance..most people dont carry allt of cash on them,now days,but the rooms was clean,not bad.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Reservations, el 3 sept. 2023
The cash deposit is stated on the website

2/10 Terrible

Alexander

Se hospedó 1 noche en septiembre de 2023
Respuesta de Reservations, el 23 sept. 2023
I am sorry Alexander that you did not enjoy your stay with us

8/10 Bueno

Lizzie

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
I will never book this room again
Front desk was the nastiest I’ve ever seen. I will never book this place again. The rooms were nasty roaches crawling around floors dirty barely had towels. Never ever again I’m going to give a bad rep. They should give me my backup
Se hospedó 1 noche en agosto de 2023
Respuesta de Reservations, el 1 sept. 2023
I am sorry Lizzie that you did not enjoy your time with us

4/10 Malo

Michael

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It was okay until the bedbugs came out.
Se hospedó 2 noches en agosto de 2023
Respuesta de Reservations, el 31 ago. 2023
What room was this in?

6/10 Aceptable

Cliente verificado

Extra cost
Room was fine. Crazy that you have to put up a $100 cash deposit and I had to pay $54 resort fee ( they have a pool ! )
Se hospedó 3 noches en agosto de 2023
Respuesta de Carin, el 29 ago. 2023
Thank you for your feedback, it is greatly appreciated.

6/10 Aceptable

John

Se hospedó 3 noches en julio de 2023
Respuesta de Reservations, el 17 sept. 2023
Thank you for your feedback

10/10 Excelente

amanda

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Was sceptical at first reading all the bad reviews but they were all wrong had a fast smooth check in got to the room it was super clean beds were clean no stains on sheets no bugs the hallways were clean got towels every day
Se hospedó 3 noches en agosto de 2023
Respuesta de Carin, el 29 ago. 2023
We are glad you enjoyed your stay. Your feedback is greatly appreciated.

2/10 Terrible

pedro

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It was a horrible experience. First off they promised us a bigger room not what we got and the room was full with cockroaches and different insects. It smelled horrible and we had to buy our own stuff for it to smell better. They hardly had parking and the rooms weren’t clean at all and the sheets were stained and the bathroom was horrible. The water hardly worked and it was very unclean. Not a good experience at all don’t recommend!
Se hospedó 2 noches en agosto de 2023
Respuesta de Carin, el 29 ago. 2023
We apologize for any issues you may have experienced during your stay with us. Your feedback is greatly appreciated.

2/10 Terrible

Andrew

Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I will put this out there for everyone to know. Please do not pay any attention to the post that say “I didn’t see any bug”. There are cockroaches everywhere and they are in the room. The room was absolutely filthy. They “cleaned” our room and it still smelled so bad that we had to go buy cleaning supplies and when we just put the mop on the floor, it was already fully black. Staff was rude and unhelpful. Only stayed for about 10 hours and left because it was unsafe and unsanitary. None the less, still made me pay almost half of what a week’s stay cost. Do yourself a favor and spend the extra couple hundred bucks on a better place.
Se hospedó 7 noches en agosto de 2023
Respuesta de Carin, el 29 ago. 2023
We apologize for any issues you may have experienced during your stay with us. Your feedback is greatly appreciated.

8/10 Bueno

Erica

It was just ok
Se hospedó 1 noche en agosto de 2023
Respuesta de Carin, el 29 ago. 2023
Thank you for your feedback, it is greatly appreciated.

6/10 Aceptable

Phillip

Viaje en pareja
No le gustó: Servicio y personal y condiciones de la propiedad
It was just kinda dirty and the staff was rude and not very informative. Otherwise it was fine
Se hospedó 1 noche en agosto de 2023
Respuesta de Reservations, el 26 ago. 2023
Thank you Phillip for your feedback

2/10 Terrible

Carlos, Linden

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
1st night, the AC was not working and their solution was to give me a fan. They would ot give me another room. Their solution was to fix it the next day, which they did. The room was horrible, moldy walls, old chipped and wobbly furniture. The bed sheets were disgusting and dirty. You can tell they have not changed the sheets. I complained to the front desk and they did nothing about it. My son was bitten by bed bugs and once again I complained and showed them his arm which had numerous bites. All theyvdid was give me a $10 roll of quarters to dry all my clothes and then they changed my room. I complained about the bed bugs, the disgusting, dirty sheets, shower head was hanging by a thread and i should not be responsible for at least 2 days of misery that i went thru. Management did nothing about it and said no refunds were going to be done. This place is horrible and i would suggest for no one to even consider for 1 night. I tried to make the best of it with my son and he was miserable. NEVER AGAIN would I even consider this so-called "hotel". This is NO RESORT but should be renamed hell hole.
Se hospedó 3 noches en agosto de 2023
Respuesta de Reservations, el 25 ago. 2023
Can you let us know the room number or the reservation number so that we can look into this?

2/10 Terrible

Patrick

Viaje en pareja
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
Dirty old asked for $100 cash deposit
Se hospedó 1 noche en agosto de 2023
Respuesta de Carin, el 21 ago. 2023
Thank you for your feedback, it is greatly aooreciated.

6/10 Aceptable

Cliente verificado

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
The hotel staff was nice. Check in was easy, but you do need $100 cash deposit. The room was very dated. The room appeared clean, but the floors could have been cleaner. The rooms still use actual keys, and the chain lock on both doors in our room were broken. There was some water damage on one wall. The door to the a joining room was less than what I would consider secure. The room did however have a small kitchen with a nice size refrigerator. The parking garage has a very steep incline making almost impossible to see if there are any cars in front of you when driving up. The overflow parking across the street had some lights not working which made it pretty dark and out of the way to park my car by myself. There are a couple of swimming pools, they were nice but a little small. It was easy to access the beach.
Se hospedó 1 noche en agosto de 2023
Respuesta de Carin, el 20 ago. 2023
Thank you for your feedback, it is greatly appreciated.