Recepción

Opiniones de Americas Best Value Inn Stonington Mystic

2 out of 5
Americas Best Value Inn Stonington Mystic
812 Stonington Rd, Stonington, CT

Opiniones

5.0
Puntuación de 10, es decir, Excelente. Basada en 65 de 609 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 101 de 609 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 105 de 609 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 122 de 609 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 216 de 609 opiniones" "

5.4/10

Limpieza

5.8/10

Servicio y personal

5.0/10

Servicios

4.6/10

Condiciones de la propiedad

5.8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Grande., Farmigton CT

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Todo muy limpio, espacioso,comodo y trankilo! Muy a gusto con el lugar!
Se hospedó 1 noche en octubre de 2019
Respuesta de meena, el 15 oct. 2019
Thanks for your feed back

4/10 Malo

Paul

Le gustó: Limpieza y servicio y personal
No le gustó: Servicios y condiciones de la propiedad
Shower wasn't warm enough to shower.
Se hospedó 1 noche en marzo de 2024
Respuesta de peter lundsett manager, el 15 mar. 2024
TAHNKS FOR FEEDBACK , WE WILL PASS THIS TO OUR MAINTENCE

10/10 Excelente

Andrew

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The owners are very friendly people. All family run. Very pretty rooms. It might look like it’s old but it’s very well upkept. In the middle of the woods which is good if your looking for peace and quiet.
Se hospedó 1 noche en febrero de 2024

6/10 Aceptable

Sinead

Se hospedó 2 noches en febrero de 2024

10/10 Excelente

Ricky

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff was super nice an the room was clean
Respuesta de peter lundsett manager, el 22 ene. 2024
Thanks for you feedback we appreciate hope to see you again

10/10 Excelente

Douglas

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The smell of the Ocean
Se hospedó 3 noches en noviembre de 2023

10/10 Excelente

Breonna

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No le gustó: Servicios
Staff member was very accommodating and made sure our room had what it needed. He even switched out our room for us as we required a mini fridge for our stay.
Se hospedó 1 noche en noviembre de 2023

4/10 Malo

Anita

Le gustó: Limpieza
No le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 1 noche en noviembre de 2023

4/10 Malo

David

Viaje familiar, Viaje familiar con niños
No le gustó: Servicio y personal y servicios
The hot water didn't get hot enough for bathing. The locks on the doors was weak, not firmly closing doors. Nothing immediately near property.
Se hospedó 1 noche en noviembre de 2023
Respuesta de peter lundsett manager, el 20 nov. 2023
Thanks for the feedback , we will pass this to the maintenance staff and managementThank you

8/10 Bueno

Mary, Maryland

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Simple but adequate room and amenities. Old property and structure, newly renovated. No style but clean, new and functional. Beds a little sway backed but not horrible. We’ll priced on Expedia for our night. No breakfast although it looked like there was a Kurig machine in the small office area.
Se hospedó 1 noche en noviembre de 2023

8/10 Bueno

Alexei

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The actual manager should be on the premises for check in and not leave it to someone who cannot speak English to answer questions
Se hospedó 1 noche en noviembre de 2023

6/10 Aceptable

Mercedes

This stay is no cleaning good
Se hospedó 1 noche en noviembre de 2023

4/10 Malo

Cayce

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
The interior bathroom light didn't work. There was not any bottles of water.
Se hospedó 2 noches en noviembre de 2023

10/10 Excelente

Nicole

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en noviembre de 2023

6/10 Aceptable

lisa

Le gustó: Servicio y personal
Fair fo low price
Very small. Clean. But alot of repairs needed. Worth the low price. Needed a place to sleep not to hang out. No ice maker but they were nice and gave us thier own ice tray.
Se hospedó 2 noches en noviembre de 2023

8/10 Bueno

Carolyn

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very helpful
Se hospedó 3 noches en octubre de 2023

10/10 Excelente

Christopher

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Clean and quiet.
Simple, clean, quiet. Good value.
Se hospedó 1 noche en octubre de 2023

4/10 Malo

Robert

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
America's Best Value Inn in Stonington, CT, is not the worst but it could be better. The room was clean, except under the bed which was very deep in dust. The design of the bed made it difficult to vacuum under the bed, but not impossible. If you have a dust intolerance, look elsewhere. The room lacked adequate electrical outlets, especially by the desk. And the outlet over the sink was blocked by the faucet - very poor attention to design details. The bathroom exhaust fan was terribly noisy, as was the HVAC unit on the wall. The HVAC unit said it was controlled by a wall thermostat but there was no thermostat on the wall. However, other than under the bed, the room was clean and appeared to be newly painted. The TV channel guide in the room was grossly inaccurate. Further, the antenna/cable connection to the TV was loose which caused a problem I had originally attributed to the weather and the entire cable system, but it was just the connection on the back of the TV. The shower water was nowhere near hot enough. My overall impression was of an older economy motel that was in the process of being refurbished but the effort was hampered by both the original architecture and a lack of attention to detail in the renewal. If you are looking for a place to sleep, to shower and to save your money for more important things, this place is OK. If you are looking for someplace with more amenities (e.g., pool, exercise facility, restaurant, bar, etc.), look elsewhere.
Se hospedó 3 noches en octubre de 2023
Respuesta de Guest Relations, el 28 oct. 2023
Dear Robert,Thank you for your thorough review. Your constructive comments mean the world to us and will be kept in mind as we make changes. It was a pleasure hosting you, and we hope you'll revisit us for a better overall experience.

8/10 Bueno

AMANDA

Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Antonio

Se hospedó 1 noche en octubre de 2023

4/10 Malo

Lorett

Viaje familiar
No le gustó: Limpieza
Trust me, you will be disappointed!
No cable…Luke warm shower…asked for first floor. Got second. Not even a coffee pot. Owners were nice. Wound not go again.
Se hospedó 1 noche en octubre de 2023

2/10 Terrible

Stacey

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This place was disgusting. The shower was filthy and strained. The walls had dirty streaks down them. The window in the bathroom to outside was broken and looked like someone tried to break in. I did not feel safe. The whole room smelled terrible and the ceiling had water stains. I wouldn’t recommend this place unless you are homeless and need somewhere to sleep other than on the streets. Avoid this hotel.
Se hospedó 1 noche en septiembre de 2023
Respuesta de peter lundsett manager, el 12 oct. 2023
Thanks for feedback , we are renovating rooms, we will pass this to managment

10/10 Excelente

Ian

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This was an excellent choice! The service was great, the room was very comfortable and met every need. It is quiet and convenient for Uber and not too far from some great night life. I will definitely stay here again next time I'm in Connecticut!
Se hospedó 2 noches en octubre de 2023

8/10 Bueno

Maud

Se hospedó 1 noche en octubre de 2023

4/10 Malo

Alterik

Le gustó: Servicio y personal
No le gustó: Comodidad de las habitaciones
There wqs no hot warer to shower with. The door would barely stay closed . It served it's purpose .
Se hospedó 1 noche en septiembre de 2023
Respuesta de peter lundsett manager, el 2 oct. 2023
Thanks for the feedback Alterik , we assigned you the newly renovated room , but we will pass this to maintenance

2/10 Terrible

Shannon

Viaje en grupo
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
There was no one there when we got there at 1045 which I guess is understandable bc we got there late due to traffic and awful weather but our key was accessible to any Tom Dick or Harry that wanted to get in to any room and when we finally got to our room it wreaked of mold. We didn’t even stay we turned right around and left.
Se hospedó 2 noches en septiembre de 2023
Respuesta de peter lundsett manager, el 2 oct. 2023
Dear shanonThanks for the feedback, we will pass this to our management ,

2/10 Terrible

David

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en septiembre de 2023
Respuesta de peter lundsett manager, el 3 oct. 2023
thanks for your feedback we will pass this to managment

8/10 Bueno

Perry

Overall good but shower weak n tv remote didnt work
Se hospedó 2 noches en septiembre de 2023

10/10 Excelente

Sandy

Viaje familiar
Le gustó: Servicio y personal
The beds were comfortable.
Se hospedó 1 noche en septiembre de 2023

6/10 Aceptable

Angela

Le gustó: Servicio y personal
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Angela

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2023
Respuesta de peter lundsett manager, el 24 sept. 2023
Thanks for your feedback ;we appreciate

4/10 Malo

Elizabeth

Viaje familiar
No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 2 noches en septiembre de 2023

4/10 Malo

brian

Viaje familiar
No le gustó: Servicio y personal y condiciones de la propiedad
Let’s just say we were taken aback when we opened the door to our room. First it took about10-15 minutes to find front desk help and then the room smelled was dingy and we couldn’t or wouldn’t put our feet near the moldy shower stall. The pictures were very deceiving. Won’t be back!!!!
Se hospedó 1 noche en septiembre de 2023
Respuesta de peter lundsett manager, el 17 sept. 2023
Dear GuestThanks for your feedback, we will pass this to our management team .Peter LundsettManager

10/10 Excelente

Brian

Se hospedó 1 noche en septiembre de 2023

4/10 Malo

Shawn

No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Amy

Le gustó: Condiciones de la propiedad
Affordable and clean. Very comfortable.
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Oren

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
So clean and comfortable and a real bargain!
Se hospedó 1 noche en septiembre de 2023

8/10 Bueno

Kelsey

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Easy & affordable
Great location, easy, clean, and relaxing. Not fancy and it’s not supposed to be! It was perfect for a quick affordable overnight on our trip to the sea!
Se hospedó 1 noche en septiembre de 2023

2/10 Terrible

Sandra

Viaje en grupo, Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We didn’t even stay. There was a roach in the room so we left and they wouldn’t even give me a refund!! The place is disgusting!
Se hospedó 1 noche en septiembre de 2023
Respuesta de peter lundsett manager, el 8 sept. 2023
dear guest , thanks for feedback , you did stay and checked out next day , our pest control company inspected the room they did not find any roaches , manager peter lundsett

10/10 Excelente

Zhen

Se hospedó 1 noche en septiembre de 2023

8/10 Bueno

michael

Viaje familiar
Great price and proximity to beaches
Se hospedó 1 noche en septiembre de 2023

2/10 Terrible

Linda

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Worst Hotel Ever
Everything was terrible the condition of the hotel is horrible. Broken tiles in the bathroom we almost cut our feet. The shower was so dirty had to put towels down on the floor didn't want to put our feet on them. Front desk clerk didn't speak English and didn't use the right credit card to charge the room. We will never stay there again.
Se hospedó 1 noche en septiembre de 2023
Respuesta de peter lundsett manager, el 5 sept. 2023
Dear Guestwe thank you for feedback , we will pass this to our management

2/10 Terrible

Nancy

Viaje en pareja
No le gustó: Limpieza, servicios, condiciones de la propiedad
Issues; Gazebo is falling apart & has tarp over it, room was filthy, not even a clean toilet, there was something red stuck to the bathroom faucet, exposed wires on the wall, ceiling chipping, toilet sitting in the back yard could see it from room window, no room phone to call front desk, door look like someone tried to break in previously (wood pooled away by door knob). Also white stains on the chair (who knows what that was). I could go on and on, but I think this say’s enough.
Se hospedó 1 noche en septiembre de 2023
Respuesta de peter lundsett manager, el 4 sept. 2023
thanks for your feedback , we are under renovation , we will pass this yo management , we have no storage so we have to store the new windows in gazebo .

10/10 Excelente

James

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios
Whenever I plan to travel to Stonington CT, my first choice is always Americas Best Value Inn. The hotel’s location and recent upgrades are my reason to stay. You can pay alot more at area hotels but if its just a short trip, I like to save the money. The staff is friendly and kind. The property manager, Peter lundstedt is always available if needed
Se hospedó 1 noche en agosto de 2023

8/10 Bueno

Lisa

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Every thing was great.
Se hospedó 2 noches en agosto de 2023

8/10 Bueno

Tabitha

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The place was ok. The owner was very nice
Se hospedó 2 noches en agosto de 2023

6/10 Aceptable

Andrew

Se hospedó 3 noches en agosto de 2023

4/10 Malo

JOHN

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
An expensive area to visit, spend the money for better overpriced properties. Ours had a particular "off" odor that made our stay fairly awful, the property was ramshackle and should command $90 max anywhere else.
Se hospedó 2 noches en agosto de 2023
Respuesta de peter lundsett manager, el 29 ago. 2023
dear Guest Thanks for your feedback , we will pass your comment to our revenue manager

4/10 Malo

John

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Do not stay here.
Hotel staff was very rude. Complained about a large “bug” in our room and staff said we carried it from home. Would not recommend and will never stay again.
Se hospedó 1 noche en agosto de 2023
Respuesta de peter lundsett, el 27 ago. 2023
Dear John Ensuring our guests enjoy their stay is important. We regret you had an issue with noise and that our staff did not impress you. While we are proud of our diverse staff and all that they bring to the benefit of our hotel, rest assured we will look to make any necessary changes and ensure a comfortable, peaceful, and friendly stay. Our guests are the best part of what we do.

2/10 Terrible

Caroline

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en agosto de 2023
Respuesta de peter lundsett, el 27 ago. 2023
We appreciate your feedback , we will pass this to our management