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Opiniones de Motel 6 Nacogdoches TX

2 out of 5
Motel 6 Nacogdoches TX
4809 NW Stallings Drive, Nacogdoches, TX

Opiniones

7.4

Bueno

Puntuación de 10, es decir, Excelente. Basada en 187 de 591 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 197 de 591 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 89 de 591 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 66 de 591 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 52 de 591 opiniones" "

7.8/10

Limpieza

8.2/10

Servicio y personal

7.0/10

Servicios

7.4/10

Condiciones de la propiedad

7.8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Azucena

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en julio de 2023

10/10 Excelente

Daniel

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Multiple ways to get to town from this motel. The main reason why I pick it each time I come through town. If you dont pick this one and pick one on main or south st you will hate the traffic and the hassle to get to them.
Se hospedó 4 noches en abril de 2024

10/10 Excelente

Christian

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
AC is great
Se hospedó 1 noche en abril de 2024

6/10 Aceptable

Dennis

Viaje en pareja
No le gustó: Servicios
Bathroom baseboards were dirty. Towels were rough. Tub wouldn't drain.
Se hospedó 2 noches en abril de 2024
Respuesta de Nancy Y., el 17 abr. 2024
We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Nancy Y.#Team6

8/10 Bueno

Felicia

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
My room was clean and I felt safe
Se hospedó 2 noches en enero de 2024
Respuesta de Brand Experience Team, el 11 abr. 2024
Hi Felicia,Thank you for the excellent review! We hope to see you soon.Lilith#Team6

10/10 Excelente

Ray

Viaje con mascota, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Will certainly stay here again. Staff was great.
Se hospedó 1 noche en marzo de 2024
Respuesta de Brand Experience Team, el 11 abr. 2024
Hi Ray,Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

10/10 Excelente

Ron

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Everything was clean. It was basic, but a good place to stay for a reasonable price.
Se hospedó 1 noche en marzo de 2024
Respuesta de Brand Experience Team, el 26 mar. 2024
Hi Ron,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

10/10 Excelente

Alisa Renee

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I like how neat and clean they are!
Se hospedó 1 noche en marzo de 2024
Respuesta de Brand Experience Team, el 26 mar. 2024
Hi Alisa Renee, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

8/10 Bueno

Angela

Viaje en pareja
Clean motel.
Se hospedó 1 noche en febrero de 2024
Respuesta de Nancy Y., el 7 mar. 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

8/10 Bueno

Sarah

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
While the friendliness and cleanliness were wonderful…i found it a bit odd that complimentary shampoo/conditioner was not part of the stay…and when my husband went to the desk to ask about it and also to get another pillow, he was told they do not offer any of that…little disappointing, especially for such a large motel name.
Se hospedó 1 noche en febrero de 2024
Respuesta de Brand Experience Team , el 21 feb. 2024
Hi Sarah, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

10/10 Excelente

jesus

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Excellent
Se hospedó 1 noche en febrero de 2024
Respuesta de Brand Experience Team , el 21 feb. 2024
We’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Kaur J.#Team6

2/10 Terrible

Vaunda

No le gustó: Limpieza y servicio y personal
Very rude
Se hospedó 1 noche en febrero de 2024
Respuesta de Brand Experience Team , el 14 feb. 2024
Hi Vaunda, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

6/10 Aceptable

Roy

N ever got clean towels or trash emptied from room. Ice machine was broken so no ice or coffeemaker in room. Cement on sidewalk is slippery when wet someone fell. Bed was uncomfortable and worn out in the middle.
Se hospedó 3 noches en enero de 2024
Respuesta de Brand Experience Team, el 6 feb. 2024
Hi Roy, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Please visit again. Maz K.#Team6

2/10 Terrible

Cliente verificado

Le gustó: Condiciones de la propiedad
No le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Refund is Necessary
Hi I rented a room through you all with Motel 6 in Nacogdoches, Tx on 01/20/24, and me and my husband did not have a decent stay. After I checked into Motel 6 rm 228 was the card they gave. Me and my husband were renting the room bc our pipes had burst at home. While we were making love, someone used their key and opened our door They rented us out the room, And rented it to someone else after we had already paid for it. I called the front desk after being walked in on by another guest using his key to our room. The lady at the front desk or receptionist said that the room wasn't marked as rented. I was embarrassed. Some man that's not my husband was looking at me and my husband in the nude making love. It was very cold. I went to the store, come back to my room card key not working. I had to walk all the way to the front desk. When I complained to the lady about the unexpected guest, she shrugged it off and then handed me two room key cards saying to try it now. She said the rain my card wasn't working was bc she reset it when she checked my rom out to the other gentleman. I couldn't get any ice, both the ice machines were broken with no signs to state it. They had roaches in the room, abs the ice box door wouldn't open. The knob to turn the water from heat to cold was broken. I had to take a freezing shower, or either a boiling hot shower because there was no in between.
Se hospedó 1 noche en enero de 2024
Respuesta de Brand Experience Team, el 30 ene. 2024
Hi Traveler,We would like to discuss your experience with you further and ask that you reach out to our Guest Relations Team by using the Contact Us feature on our website to connect with us.Maz K.#Team6

8/10 Bueno

Reginald

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
No ice at the hotel
The place was nice but the ice machine didn’t work
Se hospedó 3 noches en enero de 2024
Respuesta de Brand Experience Team, el 30 ene. 2024
Hi Reginald, We are glad you had a great experience and appreciate your feedback! Maz K.#Team6

6/10 Aceptable

Miguel

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios
No le gustó: Condiciones de la propiedad
I didn’t like that the door for room 228 isn’t completely sealed. The nights were cold and I could see and hear people as they walked by through the gap. But the service was good made it to the hotel after work and the room was cleaned well every day.
Se hospedó 3 noches en enero de 2024
Respuesta de Brand Experience Team, el 30 ene. 2024
Hi Miguel,Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

8/10 Bueno

Wilfrid

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great place to stay for emergency
Se hospedó 1 noche en enero de 2024
Respuesta de Brand Experience Team , el 23 ene. 2024
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

10/10 Excelente

jesus

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent clean and quiet place
Se hospedó 2 noches en enero de 2024
Respuesta de Brand Experience Team, el 23 ene. 2024
Hi Jesus, We’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Kaur J.#Team6

10/10 Excelente

Barbara, Sioux Falls

Le gustó: Limpieza
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Walter

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en enero de 2024

4/10 Malo

Roy

Se hospedó 1 noche en enero de 2024

10/10 Excelente

Roy

Se hospedó 2 noches en diciembre de 2023

6/10 Aceptable

Justin

Le gustó: Limpieza y servicio y personal
They only had pillows that were the size of your typical throw pillow …. Terrible
Se hospedó 1 noche en diciembre de 2023
Respuesta de Brand Experience Team , el 2 ene. 2024
Hi Justin, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

10/10 Excelente

Brenda

Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

David

Viaje en grupo, Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The staff was excellent and very professional. The rooms were spotless and very cozy.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Brand Experience Team , el 23 dic. 2023
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

8/10 Bueno

John

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Clean, trimmed.
Se hospedó 2 noches en noviembre de 2023

10/10 Excelente

Dorothy

Se hospedó 2 noches en noviembre de 2023

6/10 Aceptable

Frank

Viaje familiar
It was a very decent stay for an overnight stay. The only issue was that the key card sometimes didn't work to enter the room. Just a minor inconvenience.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Brand Experience Team, el 21 nov. 2023
Hi Frank, Thank you for taking time to share your review with us. We love hearing from our guests and are happy you enjoyed your stay. Your experience is important to us and we appreciate you bringing your concerns to our attention.Lilith#Team6

10/10 Excelente

Ricky

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Liked it. Bed was comfortable
Se hospedó 1 noche en noviembre de 2023
Respuesta de Brand Experience Team, el 21 nov. 2023
Hi Ricky,We are glad you had a great experience and appreciate your feedback! Lilith#Team6

8/10 Bueno

Sherry

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Enjoyed the stay, very convenient for weekend plans
Se hospedó 2 noches en noviembre de 2023
Respuesta de Brand Experience Team, el 21 nov. 2023
Hi Sherry,We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith #Team6

10/10 Excelente

Alvanell

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023

2/10 Terrible

Kayla

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Terrible
Se hospedó 1 noche en octubre de 2023
Respuesta de Nancy Y., el 8 nov. 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

6/10 Aceptable

Leslie

Le gustó: Servicio y personal y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Reginald

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great place
Great Place to stay and convenient
Se hospedó 2 noches en octubre de 2023
Respuesta de Nancy Y., el 8 nov. 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

6/10 Aceptable

Sharri

Se hospedó 1 noche en octubre de 2023

8/10 Bueno

Sheila

Se hospedó 1 noche en octubre de 2023

4/10 Malo

Rolando

Viaje de negocios
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Michael

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Clean, comfortable, quiet and easy access to Nacogdoches
Se hospedó 1 noche en octubre de 2023
Respuesta de Brand Experience Team , el 1 nov. 2023
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

10/10 Excelente

Blake

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nacogdoches Motel 6
Clean room and comfortable bed
Se hospedó 2 noches en octubre de 2023
Respuesta de Brand Experience Team , el 1 nov. 2023
Hi Blake, We’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Kaur J.#Team6

4/10 Malo

Tim

Le gustó: Servicio y personal y condiciones de la propiedad
No le gustó: Limpieza y servicios
Room stunk, 1 of the 2 towels for showers was dirty, no toiletries.
Se hospedó 1 noche en octubre de 2023
Respuesta de Brand Experience Team , el 1 nov. 2023
Hi Tim, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

10/10 Excelente

Laura

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023

8/10 Bueno

Kim, Canton

Se hospedó 1 noche en octubre de 2023

4/10 Malo

Judy

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
The room probably didn't get cleaned because there was a take out carton still sitting on the microwave which had roaches in it (Gross). Needless to say we didn't stay long.
Se hospedó 1 noche en octubre de 2023
Respuesta de Brand Experience Team , el 1 nov. 2023
Hi Judy, On behalf of Motel 6, we would like to apologize for the inconvenience you may have experienced. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention. Kaur J. #team6

4/10 Malo

Jordyn

Viaje en pareja, Viaje con mascota, Viaje familiar con niños
Le gustó: Servicio y personal y servicios
Everything looked nice online, they allow pets and price was nice so we booked for 4 nights. The property was well kept and looked nice and not in a bad part of town. Everyone was nice, especially the young girl that checked us in, (I wish I got her name because she was one of the only reasons i almost didnt write this review, i dont write reviews ever.) but when we got in our room it looked dirty. There were stains on the chair, and it just didnt look like what was in the pictures online, when I closed the door I saw that the whole trim and frame of the door looked like it had been kicked in and had not been fixed, you could pull at it and it would definitely pull apart and break. The tv had one channel, we couldnt figure out how to fix it. Then after getting ready for bed my husband pointed out the roach poop and the roaches running around in the nightstand. Regardless we stayed, we already payed for 4 nights, and it was late. The next morning we realized our door stopped working and it would open without a key. So, we had to switch rooms and the room they put us in next had someone elses stuff in it already. Another room switch to upstairs. This room looked nicer and cleaner, i checked for roaches and saw that it was nowhere near what the bottom floor was. finally we felt a little better about staying there. Unfortunately we ended up going back to the front desk several times because our keys stopped working. I will not be going back.
Se hospedó 3 noches en octubre de 2023
Respuesta de Brand Experience Team , el 1 nov. 2023
Hi Jordyn, After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Kaur J.#Team6

10/10 Excelente

Pam

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023

2/10 Terrible

Kimberly

No le gustó: Servicio y personal y condiciones de la propiedad
More bugs than I've ever seen in my life cockroaches and bed bugs when I asked for a refund I was denied after I'd always stayed in a different room for 4 days and had no problems with any bugs same hotel
Se hospedó 1 noche en octubre de 2023
Respuesta de Brand Experience Team , el 25 oct. 2023
Hi Kimberly, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

10/10 Excelente

howard

Se hospedó 1 noche en octubre de 2023

2/10 Terrible

Tradere

Se hospedó 2 noches en octubre de 2023

8/10 Bueno

Roy

Viaje familiar
Location is very good for me and things I need to do in the Nacogdoches area.
Se hospedó 1 noche en octubre de 2023
Respuesta de Brand Experience Team , el 18 oct. 2023
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

2/10 Terrible

Yolanda

Viaje familiar con niños
Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal
Bad customer service
Se hospedó 1 noche en octubre de 2023
Respuesta de Brand Experience Team , el 18 oct. 2023
Hi Yolanda, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6