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Opiniones de Comfort Inn Downtown Nashville - Music City Center

3 out of 5

Opiniones

7.8

Bueno

Puntuación de 10, es decir, Excelente. Basada en 718 de 1721 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 502 de 1721 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 230 de 1721 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 123 de 1721 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 148 de 1721 opiniones" "

7.8/10

Limpieza

8.2/10

Servicio y personal

7.6/10

Servicios

7.4/10

Condiciones de la propiedad

7.6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Yajaira

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Everything is near at hotel, excellent service
Se hospedó 2 noches en abril de 2024
Respuesta de Guest Relations, el 10 abr. 2024
We appreciate you choosing Comfort Inn Hotel Nashville Downtown for your recent accommodations. We are pleased you enjoyed your stay, especially our convenient location. We believe in first-class comfort and convenience at an excellent value for our guests! Thank you for the kind review, and we hope to see you again soon.

8/10 Bueno

Jorge

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Cerca del centro
Se hospedó 2 noches en enero de 2024
Respuesta de Guest Relation Management, el 26 ene. 2024
Hi Jorge,Thank you for your feedback! We're delighted to hear that you found our location to be good. Providing a convenient and well-located setting is important for our guests, and we're pleased that our location met your expectations. We appreciate your feedback and hope to welcome you back whenever your travels bring you our way.

6/10 Aceptable

guillermo

Viaje familiar
No le gustó: Comodidad de las habitaciones
Charge for park
It is the first time that they charge me parking in a hotel of this type, the rooms are small
Se hospedó 1 noche en enero de 2024
Respuesta de Manager, el 20 ene. 2024
Hello guillermo,Thank you for sharing your feedback about our hotel. We apologize for any inconvenience you experienced with our parking charges. We appreciate your input and will take it into consideration for future improvements. We strive to provide comfortable accommodations for our guests and we apologize if our room size did not meet your expectations. We hope you enjoyed your stay overall and appreciate your business.

8/10 Bueno

Arianna

Se hospedó 2 noches en diciembre de 2023
Respuesta de Guest Relation Management, el 2 ene. 2024
Hi Arianna,We greatly value your feedback, as it plays a vital role in our ongoing efforts to enhance our services. We genuinely appreciate you taking the time to share your rating of your stay with us. Your input motivates us to continuously improve and provide even better experiences for our guests. We eagerly anticipate the opportunity to welcome you back in the near future, where we aim to exceed your expectations and create a truly memorable stay.

10/10 Excelente

MORAYMA

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
El unico detalle que tienen es que cobran el estacionamiento ... De lo demas excelente..Su desayuno es espectacular
Se hospedó 2 noches en noviembre de 2023
Respuesta de Guest Relations, el 24 nov. 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

10/10 Excelente

Keila

Se hospedó 3 noches en noviembre de 2023
Respuesta de Guest Relation Management, el 6 dic. 2023
Hi Keila,Thank you so much for awarding us a 5-star rating! We truly appreciate your positive feedback and are delighted to hear that your experience with us exceeded your expectations. Our team is dedicated to providing excellent service, and it's incredibly rewarding to know that we were successful in making your stay enjoyable. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back soon.

10/10 Excelente

idalia

Se hospedó 1 noche en noviembre de 2023
Respuesta de Guest Relation Management, el 28 nov. 2023
Hi Idalia,We are happy that you enjoyed your stay with us. I can't begin to express how much it means to our management and staff to hear from guests like you who had a great experience. We're glad you had a great time with us, and we look forward to serving you again.

8/10 Bueno

Nelson

Se hospedó 1 noche en octubre de 2023
Respuesta de Guest Relations, el 18 nov. 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

10/10 Excelente

Eligio

Le gustó: Servicios
☺️
Se hospedó 1 noche en octubre de 2023
Respuesta de Guest Relations, el 13 oct. 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future

10/10 Excelente

Rigo

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
No me gusto que me cobraran estacionamiento
Se hospedó 1 noche en septiembre de 2023
Respuesta de Guest Relations, el 17 sept. 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations, especially due to parking fees, being charged. Parking fee is mentioned on website. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

4/10 Malo

Humberto

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Pagué exactamente lo mismo que lo que costaba el Hotel W, cuando llegue a Nashville me di cuenta de eso, el Hotel W está más céntrico y diez mil veces mejor, ese si es hotel y este es un hotel de paso, literal, de paso…
Se hospedó 2 noches en julio de 2023
Respuesta de Guest Relation Management, el 4 sept. 2023
Hi Humberto,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We deeply value our guests' opinions, as they help us identify areas where we can improve our services. If you could provide us with more specific details about your concerns, we would greatly appreciate it. Your feedback will be instrumental in helping us address the issues you encountered and prevent similar situations from occurring in the future. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.

10/10 Excelente

Miguel Angel

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en agosto de 2023
Respuesta de Guest Relation Management, el 9 ago. 2023
Hi Miguel,Thank you so much for taking the time to leave us a 5-star rating! It's wonderful to hear that you had a fantastic experience during your stay at our hotel. Our team works hard to ensure that each guest has a memorable and enjoyable stay, and your kind words truly motivate us to continue delivering exceptional service. We hope to have the pleasure of welcoming you back in the future for another wonderful stay.

10/10 Excelente

Karlin

Muy facil y bueno
Se hospedó 1 noche en agosto de 2023
Respuesta de Guest Relation Management, el 7 ago. 2023
Hi Karlin,Thank you for your kind words! We're delighted to hear that you found your experience very easy and enjoyable. Providing a seamless and pleasant stay is our priority, and we're glad we could meet your expectations. Thank you for choosing us, and we look forward to serving you again soon!

8/10 Bueno

Ana

Se hospedó 1 noche en julio de 2023
Respuesta de Manager, el 28 jul. 2023
Hello Ana,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.

6/10 Aceptable

Luis, Marietta

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It’s an abuse you charge rate for the room and charge for parking, no make sense, it’s abusive to the costumer
Se hospedó 1 noche en mayo de 2023
Respuesta de Ravi, el 31 may. 2023
Dear Guest,We understand that this must have been unpleasant and disruptive to your stay. We take guest voice seriously. However the cost of the land determined by local metro govt and levy heavy taxes and fees for local tourism development. We consistently work hard to provide best service for the Visitors. And we aim to provide comfortable and accommodating spaces for all our guests. Thank you for your kind words. We appreciate your feedback and look forward to the opportunity to welcome you back for another enjoyable stay in the future.- Ravi Hotel Admin, C.F.O

10/10 Excelente

Nedin

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Muy limpia y buen desayuno
Se hospedó 1 noche en mayo de 2023
Respuesta de Ravi, el 31 may. 2023
Dear Guest,Thank you for awarding us with a 5-star rating! We are delighted to hear that you had a satisfactory experience during your stay at our hotel. It is our goal to provide top-notch service and accommodations to our guests, and we are pleased that we were able to meet your expectations. We appreciate your positive feedback and hope to have the pleasure of hosting you again in the future for another exceptional stay.-Ravi, Hotel Admin/ C.F.O.

6/10 Aceptable

Ricardo

Viaje familiar
No le gustó: Servicios y condiciones de la propiedad
Necesita más mantenimiento
Se hospedó 2 noches en enero de 2023
Respuesta de Manager, el 30 ene. 2023
Hello Ricardo, We are sorry to hear about those issues, if it was reported to us during your stay, we would have time to resolve it. We make sure that our cleaners adhere to the guidelines, especially during this pandemic, we would appreciate it if these things can be reported to us as we do not want this to happen again.

10/10 Excelente

Oscar

Se hospedó 2 noches en enero de 2023
Respuesta de Manager, el 19 mar. 2023
Hello Oscar,Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon.

8/10 Bueno

Justin

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios
This is a repeat stay. The property was under construction which eliminated the use of the pool. All the staff was kind and wonderful. I am grateful my $400 mouthguard was NOT thrown out on me this time, which I appreciated. the cleaning staff was much more respectful when cleaning this time around.
Se hospedó 2 noches en abril de 2024
Respuesta de Guest Relation Management, el 19 abr. 2024
Hi Justin,Thank you for sharing your feedback with us. We are delighted to hear that you had a positive experience with our staff and that they were kind and wonderful throughout your stay. We understand the importance of feeling valued and respected as a guest, and we're glad that you felt your belongings were treated with care, especially your mouthguard. Once again, we appreciate you choosing to stay at Comfort Inn Downtown Nashville and hope to have the chance to welcome you back in the future.

4/10 Malo

Jean

Viaje en pareja
No le gustó: Limpieza y condiciones de la propiedad
The property is quite run down. This is evident in the rooms as well as the grounds and the lobby. The only plusses are that it's walkable to downtown and the breakfast (included) is above average.
Se hospedó 3 noches en abril de 2024
Respuesta de Guest Relation Management, el 19 abr. 2024
Hi Jean,We understand the importance of maintaining a well-kept and inviting environment for our guests, and we regret that we fell short of your expectations in this regard. Please be assured that we take your comments seriously, and we will use them to identify areas for improvement. Your feedback is invaluable to us as we work towards enhancing our guests' experience. We value your business and hope to have the opportunity to welcome you back for an improved experience in the future.

10/10 Excelente

Seamus

Viaje familiar
Location Very well trained staff
Se hospedó 3 noches en abril de 2024
Respuesta de Guest Relation Management, el 18 abr. 2024
Hi Seamus,We're delighted that you appreciated our hotel's location and the exceptional service provided by our staff during your stay! Ensuring a convenient and pleasant experience for our guests is our top priority, and we're thrilled that we met your expectations. Thank you for choosing Comfort Inn Downtown Nashville, and we look forward to welcoming you back for another fantastic stay in the future!

10/10 Excelente

Vater

Viaje en pareja, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
My stay at Comfort Inn Downtown Music City Center was delightful, with the staff exemplifying warm hospitality and attentiveness throughout my visit. The room was impeccably clean, spacious, and provided a cozy retreat in the heart of downtown. Overall, the exceptional service and comfortable accommodations made for a thoroughly enjoyable experience.
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Relation Management, el 18 abr. 2024
Hi Vater,We're absolutely delighted to hear that your stay at Comfort Inn Downtown Nashville was so delightful! Providing warm hospitality and attentive service is our top priority, and we're thrilled that our staff exemplified these qualities throughout your visit. It's fantastic to hear that you found your room to be impeccably clean, spacious, and cozy, offering a perfect retreat in the heart of downtown. We strive to create a comfortable and welcoming environment for all our guests, and we're glad that we succeeded in providing you with a thoroughly enjoyable experience. Thank you for choosing to stay with us, and we look forward to welcoming you back for another wonderful stay in the future!

10/10 Excelente

Amelia

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
My stay at Comfort Inn Downtown Music City Center was superb, largely due to the exceptional staff and the quality of the rooms. The staff were attentive, friendly, and always willing to go the extra mile to ensure a pleasant experience. The room was spacious, clean, and provided a comfortable oasis in the heart of downtown.
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Relations, el 16 abr. 2024
We appreciate you choosing Comfort Inn Hotel Nashville Downtown for your recent accommodations. We are pleased you enjoyed your stay, especially our convenient location. We're so happy you were comfortable here and that you took advantage of our delicious complimentary breakfast. We are so glad that our staff took such great care of you. Our team takes great pride in their work, and we want our guests to feel at home, so we are glad to see your comments. We will make sure that the staff gets your feedback. Thank you for the kind review, and we hope to see you again soon. Thanks for the outstanding rating, We're delighted your time at Comfort inn Downtown Nashville was so amazing! We strive for excellence. We look forward to hosting you again soon so we can share another fantastic experience with you.

10/10 Excelente

Jose

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
At Comfort Inn Downtown Music City Center, the staff were incredibly hospitable, always ready to assist with a smile and making me feel right at home. The room provided a cozy retreat after a day of exploring downtown, boasting cleanliness and comfort that exceeded my expectations. Overall, the exceptional service and comfortable accommodations made my stay truly memorable.
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Relations, el 16 abr. 2024
We appreciate you choosing Comfort Inn Hotel Nashville Downtown for your recent accommodations. We are pleased you enjoyed your stay, especially our convenient location. We're so happy you were comfortable here and that our staff took such great care of you. Our team takes great pride in their work, and we want our guests to feel at home, so we are glad to see your comments. We will make sure that the staff gets your feedback. Thank you for the kind review, and we hope to see you again soon. Thanks for the outstanding rating, We're delighted your time at Comfort inn Downtown Nashville was so amazing! We strive for excellence. We look forward to hosting you again soon so we can share another fantastic experience with you.

10/10 Excelente

Alex

Viaje en grupo, Viaje en pareja, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
During my stay at Comfort Inn Downtown Music City Center, the staff were exceptionally friendly and attentive, ensuring a warm welcome and seamless experience throughout my visit. The room itself was spacious, clean, and equipped with all the necessary amenities for a comfortable stay in the heart of downtown. Overall, the combination of excellent service from the staff and the quality of the room made for a highly enjoyable experience.
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Relations, el 16 abr. 2024
We appreciate you choosing Comfort Inn Hotel Nashville Downtown for your recent accommodations. We are pleased you enjoyed your stay, especially our convenient location. We're so happy you were comfortable here and that you took advantage of our delicious complimentary breakfast. We are so glad that our staff took such great care of you. Our team takes great pride in their work, and we want our guests to feel at home, so we are glad to see your comments. We will make sure that the staff gets your feedback. Thank you for the kind review, and we hope to see you again soon. Thanks for the outstanding rating, We're delighted your time at Comfort inn Downtown Nashville was so amazing! We strive for excellence. We look forward to hosting you again soon so we can share another fantastic experience with you.

10/10 Excelente

Stephanie

Viaje en pareja, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff at Comfort Inn Downtown Music City Center were incredibly welcoming and accommodating, and the room was comfortable and well-maintained, making for a delightful stay in the heart of downtown.
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Relations, el 16 abr. 2024
We appreciate you choosing Comfort Inn Hotel Nashville Downtown for your recent accommodations. We are pleased you enjoyed your stay, especially our convenient location. We believe in first-class comfort and convenience at an excellent value for our guests! Thank you for the kind review, and we hope to see you again soon.

2/10 Terrible

Léane

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 4 noches en abril de 2024
Respuesta de Guest Relations , el 17 abr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 Excelente

Martina

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Hotel was pretty decent and had everything we needed for the purpose of our stay.
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Relation Management, el 16 abr. 2024
Hi Martina,Thank you for choosing to stay with us and for sharing your feedback. We're pleased to hear that you found our hotel to be pretty decent and that it had everything you needed for the purpose of your stay. Your satisfaction is important to us, and we're glad that we met your expectations. Once again, we appreciate you choosing to stay at Comfort Inn Downtown Nashville and hope to have the chance to welcome you back in the future.

4/10 Malo

Shonna

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Good enough for a bed and shower , but the property needs a lot of work .
Se hospedó 2 noches en abril de 2024
Respuesta de Guest Relation Management, el 16 abr. 2024
Hi Shonna,Thank you for sharing your feedback about your recent stay at Comfort Inn Downtown Nashville. We're glad to hear that you found our hotel suitable for your basic needs of a bed and shower. Your feedback is important to us, and we will take your comments into consideration as we strive to improve our facilities for our guests. We hope to have the opportunity to welcome you back and provide you with an improved experience in the future.

10/10 Excelente

Stephen

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Breakfast was good
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Relation Management, el 16 abr. 2024
Hi Stephen,Thank you for sharing your feedback about your recent stay at Comfort Inn Downtown Nashville. We're glad to hear that you enjoyed the breakfast during your visit. Your satisfaction is important to us, and we appreciate your positive comments about the breakfast offerings. We value your feedback and look forward to welcoming you back for another pleasant stay.

10/10 Excelente

Robert

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Relation Management, el 16 abr. 2024
Hi Robert,Thank you for taking the time to leave us a 5-star rating! We are delighted to hear that you had an exceptional experience during your stay at Comfort Inn Downtown Nashville. It's our priority to provide top-notch service and create memorable moments for our guests, and we're thrilled to know we succeeded in doing so for you. We look forward to the opportunity of hosting you again in the future and providing you with another outstanding experience.

6/10 Aceptable

Russell

Viaje familiar
Le gustó: Servicio y personal
Location
Se hospedó 3 noches en abril de 2024
Respuesta de Guest Relations, el 15 abr. 2024
We appreciate you choosing Comfort Inn Hotel Nashville Downtown for your recent accommodations. We are pleased you enjoyed your stay, especially our convenient location. We believe in first-class comfort and convenience at an excellent value for our guests! Thank you for the kind review, and we hope to see you again soon.

10/10 Excelente

Jessie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Excellent location at a good price. We had a great time walking all around Nashville from the hotel.
Se hospedó 1 noche en abril de 2024
Respuesta de Manager, el 15 abr. 2024
Hello Jessie,We are delighted to hear that you found our hotel's location convenient for exploring Nashville. It's great to know you had an enjoyable time exploring the city on foot. If you have any future accommodation needs, feel free to reach out to us.

6/10 Aceptable

Natalie

Viaje en pareja
Le gustó: Limpieza y servicio y personal
The location was fine. Just off the main road which made the stay a little noisy but I did know that when booking. A short walk from downtown and broadway. But kind of on the expensive side for what it was.
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Relations, el 13 abr. 2024
We appreciate you choosing Comfort Inn Hotel Nashville Downtown for your recent accommodations. We are pleased you enjoyed your stay, especially our convenient location On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

8/10 Bueno

Javier

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was cert Pleasant
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Relations, el 13 abr. 2024
Thank you for the 4/5 review, It's excellent you enjoyed your time with us so much! We're delighted you appreciated our facilities and accommodations. We care deeply about the happiness and satisfaction of our guests We strive for excellence so we look forward to sharing an even better experience with you soon!

2/10 Terrible

Melissa

Viaje en grupo
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 4 noches en abril de 2024
Respuesta de Guest Relations, el 13 abr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 Excelente

Robbin

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good Service.
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Relation Management, el 11 abr. 2024
Hi Robbin,Thank you for your feedback regarding your recent stay at Comfort Inn Downtown Nashville! We're pleased to hear that you experienced good service during your stay. Providing excellent service is our priority, and we appreciate your acknowledgment of our efforts. We appreciate your business and hope to have the pleasure of serving you again soon.

4/10 Malo

Caitlyn

Viaje en pareja, Viaje con mascota
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
We stayed for one night with our two dogs. We were charged and additional $56 for the dogs as well as parking. When we got to the room it looked more like a Red Roof Inn. There was noticeable damage from prior dogs/pets, so it was a bit upsetting that we paid extra money only to end up in an already damaged room. The surrounding area was extremely noisy and seemed unsafe. Construction appeared to be happening which also caused a lot of noise. After comparing the photos on Expedia- they are not true pictures of this Comfort Suites. There were several noticeable differences between the photos on Expedia and the true condition of the rooms. For the price, it would be better to go for a Super 8 or Red Roof.
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Relation Management, el 11 abr. 2024
Hi Caitlyn,Thank you for your feedback regarding your recent stay at our hotel. The issues you described are completely unacceptable and do not reflect the standards of our establishment. I assure you that we take your comments very seriously, and I will personally investigate the matter further to address the issues and ensure that appropriate measures are taken to prevent similar incidents in the future. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.

10/10 Excelente

Tracy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The stuff was warm and welcoming
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Relation Management, el 11 abr. 2024
Hi Tracy,Thank you for sharing your feedback about your recent experience with us. We're delighted to hear that you found our staff to be warm and welcoming. Providing friendly and hospitable service is important to us, and we're thrilled that our team made you feel at home during your stay. Thank you for choosing Comfort Inn Downtown Nashville, and we hope to have the pleasure of welcoming you back soon.

10/10 Excelente

Duane

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Just an amazing facility overall with the most friendly and helpful staff. I think our favorite part was the complementary hot breakfast every morning. We stayed here 4 nights, and everything was PERFECT. Excellent value overall.
Se hospedó 4 noches en marzo de 2024
Respuesta de Guest Relation Management, el 10 abr. 2024
Hi Duane,Thank you so much for your wonderful feedback about your recent 4-night stay with us! We are thrilled to hear that you had an amazing experience and that our facility, along with our friendly and helpful staff, exceeded your expectations. It's fantastic to know that you enjoyed our complimentary hot breakfast each morning – we love starting our guests' days off right with delicious breakfast options. Once again, we appreciate you choosing to stay at Comfort Inn Downtown Nashville and hope to have the chance to welcome you back in the future.

8/10 Bueno

DANNY

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Door does not shut all the way, warped, see daylight thru it .
Se hospedó 3 noches en marzo de 2024
Respuesta de Guest Relations, el 10 abr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

4/10 Malo

Mattilynn

No le gustó: Servicio y personal
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Relations, el 10 abr. 2024
Thank you for your recent stay at our hotel.

10/10 Excelente

Dorinda

Viaje familiar
Le gustó: Limpieza
Clean, friendly inexpensive compared to the DT hotels. Everything within walking distance.
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Relation, el 10 abr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

10/10 Excelente

Cindy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Everything was clean and comfortable. The breakfast was amazing. They had the usual continental breakfast but also had a chef there making omelets to order. Best breakfast I’ve ever been to at a hotel.
Se hospedó 2 noches en abril de 2024
Respuesta de Guest Relations, el 10 abr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

10/10 Excelente

clayton, tyrone

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Clean & breakfast was good. Would stay again.
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Relations, el 10 abr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

10/10 Excelente

Carl

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Faboulous
Se hospedó 4 noches en marzo de 2024
Respuesta de Guest Relation Management, el 9 abr. 2024
Hi Carl,Thank you for sharing your feedback about your recent stay with us! We're thrilled to hear that you had a fabulous experience during your time at our hotel. Ensuring that our guests have a wonderful and memorable stay is our top priority, and we're delighted that we met your expectations. Once again, we appreciate you choosing to stay at Comfort Inn Downtown Nashville and hope to have the chance to welcome you back in the future.

6/10 Aceptable

Tom

Viaje en grupo
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
The rooms were really small and like a cave. Aircondiotoner didn't work, water was turned off twice in 2 days. Friendly staff.
Se hospedó 3 noches en abril de 2024
Respuesta de Guest Relation Management, el 9 abr. 2024
Hi Tom,Thank you for sharing your feedback about your recent stay with us. We are pleased to hear that you found our staff to be friendly, and we appreciate your kind words in that regard. Your feedback is invaluable to us, and we will address the concerns you mentioned with our team to ensure that improvements are made to enhance the overall guest experience. Once again, we appreciate you choosing to stay at Comfort Inn Downtown Nashville and hope to have the chance to welcome you back in the future.

8/10 Bueno

cynthia, Key Largo

Close enough for an inexpensive Uber (under $10) to Broadway. Safe and clean though dated. Walk to great bars across the street. Easy freeway access !
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Relations, el 8 abr. 2024
We appreciate you choosing Comfort Inn Hotel Nashville Downtown for your recent accommodations. We are pleased you enjoyed your stay, especially our convenient location. We believe in first-class comfort and convenience at an excellent value for our guests! Thank you for the kind review, and we hope to see you again soon.

6/10 Aceptable

Lisa

Viaje familiar
Le gustó: Servicios
No le gustó: Servicio y personal
Room was small and outdated. Wasn’t a good value for the price. It was noisy. Coffee maker is in the bathroom. The pool was undesirable.
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Relations, el 8 abr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 Excelente

Trian

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good place
Se hospedó 2 noches en abril de 2024
Respuesta de Guest Relations, el 8 abr. 2024
We appreciate you choosing Comfort Inn Hotel Nashville Downtown for your recent accommodations. We are pleased you enjoyed your stay, especially our convenient location. We believe in first-class comfort and convenience at an excellent value for our guests! Thank you for the kind review, and we hope to see you again soon.