Salón de baile

Opiniones de Sonesta Nashville Airport

4 out of 5
Sonesta Nashville Airport
600 Marriott Dr, Nashville, TN

Opiniones

9.2

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 944 de 1331 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 237 de 1331 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 81 de 1331 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 33 de 1331 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 36 de 1331 opiniones" "

9.4/10

Limpieza

9.4/10

Servicio y personal

9.0/10

Servicios

9.4/10

Condiciones de la propiedad

9.0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Maria

Se hospedó 2 noches en diciembre de 2023
Respuesta de Director of Rooms Operations, el 12 dic. 2023
Dear Maria, We are happy you chose Sonesta Nashville Airport for your recent visit to Nashville. It was a pleasure having you as our guest, and we hope you will revisit the next time your travel brings you to our area.Nelson

10/10 Excelente

Yasmin

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
bonito pero esperaba más por el precio que pagué.
Se hospedó 1 noche en octubre de 2023
Respuesta de Director of Rooms Operations , el 16 oct. 2023
Dear Yasmin, Thank you for staying at Sonesta Nashville Airport and for your kind rating. We are glad your overall stay was enjoyable; however, we regret not meeting some of your expectations. We appreciate you sharing your feedback and look forward to seeing you on your next visit to Nashville.Nelson Director of Rooms Operations

10/10 Excelente

Yuniery

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very nice
Se hospedó 2 noches en julio de 2023
Respuesta de Director of Rooms Operations, el 3 ago. 2023
Dear Yuniery, It was a pleasure having you as our guest at Sonesta Nashville Airport. We strive to deliver an exceptional experience to each of our guests in all areas of our hotel, and your feedback tells us we are meeting our goals. Thank you for taking the time to share your perfect rating, and we look forward to hosting you again soon. Nelson Director of Rooms Operations

10/10 Excelente

Ramon

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2022
Respuesta de Director of Rooms Operations, el 14 mar. 2023
Dear Ramon, Thank you for the perfect rating. We are thrilled to learn that from start to finish, your experience was nothing short of exceptional. It was a pleasure having you at Sonesta Nashville Airport, and we look forward to welcoming you back soon.Nelson,Director of Rooms Operations

10/10 Excelente

Kyung

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2022
Respuesta de Director of Rooms Operations, el 9 dic. 2022
Dear Kyung, It was a pleasure having you as our guest at Sonesta Nashville Airport. We strive to deliver an exceptional experience to each of our guests in all areas of our hotel, and your feedback tells us we are meeting our goals. Thank you for taking the time to share your perfect rating, and we look forward to hosting you again soon.Nelson Director of Rooms Operations

10/10 Excelente

Ricardo

Respuesta de Director of Rooms Operations, el 11 feb. 2023
Dear Ricardo, Thank you for being our guest. Our top priority is for you to have an enjoyable experience, and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you at Sonesta Nashville Airport, and we look forward to welcoming you again soon. Nelson,Director of Rooms Operations

10/10 Excelente

Héctor

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Todo super bien.
Se hospedó 1 noche en agosto de 2022
Respuesta de General Manager, el 8 ago. 2022
Hector, thank you for staying at Sonesta Nashville Airport and for your excellent rating! We love receiving comments like yours, as our goal is to ensure a memorable experience for every guest. We appreciate you sharing your feedback and look forward to seeing you on your next visit to Nashville. Nelson Director of Rooms Operations

10/10 Excelente

Edgar

Se hospedó 1 noche en octubre de 2021
Respuesta de Manager, el 3 ago. 2023
Dear Edgar,Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Sonesta Nashville Airport. We look forward to your return and wish you all the best with your future travels.Nelson Director of Rooms Operations

10/10 Excelente

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Muy excelentes ubicación. Y hermosas habitaciones
Se hospedó 2 noches en julio de 2021
Respuesta de Manager, el 11 jul. 2021
Dear Valued Guest, Thank you for the wonderful review of your recent stay at the Sonesta Nashville Airport. We are pleased you found our location to be perfect for your plans. It was a pleasure having you as our guest, and we look forward to welcoming you back to the Country Music Capital of the World! Nelson Director of Rooms Operations

10/10 Excelente

Delia

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Cómodo y limpio.
Muy cómodo y limpio
Se hospedó 1 noche en mayo de 2021
Respuesta de GM, el 6 may. 2021
Dear Delia, Thank you for the glowing review of Sonesta Nashville Airport. We are thrilled you enjoyed our southern hospitality and outstanding service! It would be our pleasure to have you stay with us again on your next trip to Music City. Nelson Director of Rooms Operations

10/10 Excelente

Adrian

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Friendly staff
Se hospedó 5 noches en marzo de 2024
Respuesta de Director of Rooms Operations, el 29 mar. 2024
Dear Adrian, Thank you for sharing your feedback. It is important for our guests to have a great experience, and we are delighted to know our Southern hospitality exceeded your expectations. We hope you will consider Sonesta Nashville Airport your home away from home whenever your travels bring you back to Music City.Nelson,Director of Rooms Operations

10/10 Excelente

LILLIAN

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice and quite
Se hospedó 3 noches en marzo de 2024
Respuesta de Director of Rooms Operations, el 27 mar. 2024
Dear Lillian, Thank you for choosing Sonesta Nashville Airport. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to make your next visit a great one.Nelson,Director of Rooms Operations

10/10 Excelente

Sara

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Best Sonesta we've ever stayed in. Very clean, accommodating staff, comfy beds and pillows. In addition, restaurant was REALLY GOOD!!
Se hospedó 2 noches en marzo de 2024
Respuesta de Director of Rooms Operations, el 26 mar. 2024
Dear Sara, We are so grateful for your kind words and for claiming us as the most favorite Sonesta hotel you have ever visited! It is always wonderful to see when our guests are able to enjoy everything about our hotel, and we appreciate you highlighting our well-appointed accommodations and courteous associates. We are also delighted you enjoyed the delicious food at The Nashville Tap House. Thank you for allowing us to host your recent visit to Nashville. On behalf of all of us at Sonesta Nashville Airport, the pleasure was ours, and we look forward to you joining us again soon!Nelson,Director of Rooms Operations

10/10 Excelente

Michael

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Fun atmosphere
Se hospedó 1 noche en marzo de 2024
Respuesta de Director of Rooms Operations, el 26 mar. 2024
Dear Michael, Thank you for staying at Sonesta Nashville Airport and for your feedback. We are pleased to have exceeded your expectations for a great stay and love knowing you enjoyed our friendly environment. Thank you very much! Please come and see us again the next time you are in Music City. Nelson, Director of Rooms Operations

6/10 Aceptable

Kirsten

Viaje familiar con niños
Le gustó: Servicios
Bathtubs need to be cleaned better, my toilet didn’t flush correctly. Everything else was perfect
Se hospedó 2 noches en marzo de 2024
Respuesta de Director of Rooms Operations, el 26 mar. 2024
Dear Kirsten, Thank you for your feedback. We are pleased your overall stay was satisfactory; however, please accept our apologies for the concerns you experienced with your room. We will share this with our housekeeping team and maintenance team to ensure a better guest experience. We value your patronage and hope you will stay with us again. We are confident you will have a much-improved experience.Nelson,Director of Rooms Operations

2/10 Terrible

Penny

Viaje de negocios, Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The 24/7 availability was a false claim in our case. They limit contact or did with us to email. We emailed twice within a short time of arrival. We heard back around 2 am with only an AI apology. If all goes perfect it might be ok but if you have any issues don’t count on a response for 8-12 hours.
Se hospedó 2 noches en marzo de 2024
Respuesta de Director of Rooms Operations, el 27 mar. 2024
Dear Penny, Thank you for staying with us and sharing your feedback. Providing attentive service is our top priority; therefore, we apologize for not meeting your expectations. We acknowledge our responsibility and understand the frustration caused by this. We will address this appropriately to ensure better responsiveness in the future. We appreciate your business and hope you will stay with us again on your next visit to Nashville. Nelson Director of Rooms Operations

10/10 Excelente

Venesa

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This hotel is beautiful. The breakfast buffet was wonderful. So many options and very fresh.
Se hospedó 1 noche en marzo de 2024
Respuesta de Director of Rooms Operations, el 25 mar. 2024
Dear Venesa, Thank you for the glowing review of Sonesta Nashville Airport. We are thrilled to know that you could take advantage of our delicious breakfast, and we appreciate you mentioning how our beautiful property enhanced your time with us. It would be our pleasure to have you stay with us again on your next trip to Music City.Nelson Director of Rooms Operations

10/10 Excelente

Julie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Director of Rooms Operations, el 24 mar. 2024
Dear Julie, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Sonesta Nashville Airport.Nelson Director of Rooms Operations

10/10 Excelente

James

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good
Se hospedó 2 noches en marzo de 2024
Respuesta de Director of Rooms Operations, el 23 mar. 2024
Dear James, Thank you for staying at Sonesta Nashville Airport and for your excellent review. We love receiving comments like yours, as our goal is to ensure a memorable experience for every guest. We appreciate you sharing your feedback and look forward to seeing you on your next visit to Nashville.Nelson Director of Rooms Operations

10/10 Excelente

Taylor

Viaje en pareja, Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Stayed here for my daughter’s 6th birthday and staff was very accommodating and the hotel is very family friendly. I would definitely stay here again.
Se hospedó 2 noches en marzo de 2024
Respuesta de Director of Rooms Operations, el 23 mar. 2024
Dear Taylor, Thank you for choosing to celebrate your daughter's birthday with us at Sonesta Nashville Airport. We are delighted to know you had an excellent time with us, and the exceptional hospitality provided by our courteous associates enhanced your time with us. It was a pleasure to host you and your family, and we look forward to welcoming you back soon. Nelson Director of Rooms Operations

10/10 Excelente

Elizabeth

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The close proximity to the airport was great and the shuttle was prompt.
Se hospedó 1 noche en marzo de 2024
Respuesta de Director of Rooms Operations, el 19 mar. 2024
Dear Elizabeth, Thank you for taking the time to provide such excellent feedback regarding your stay at Sonesta Nashville Airport! We are happy our proximity to the airport was perfect for your needs, and our complimentary shuttle promptly delivered you to our hotel for a flawless check-in and a great visit. We appreciate your business and hope to welcome you again soon.Nelson Director of Rooms Operations

10/10 Excelente

Nicole

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Noce, clean, friendly
Se hospedó 2 noches en marzo de 2024
Respuesta de Director of Rooms Operations, el 18 mar. 2024
Dear Nicole, Thank you for the glowing review of Sonesta Nashville Airport. We are thrilled you enjoyed our Southern hospitality and that clean facilities enhanced your time with us. It would be our pleasure to have you stay with us again on your next trip to Music City.Nelson Director of Rooms Operations

10/10 Excelente

Bridgett

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This property is close to everything but hassle free.
Se hospedó 1 noche en marzo de 2024
Respuesta de Director of Rooms Operations , el 16 mar. 2024
Dear Bridgett, Thank you for the wonderful review of your recent stay at the Sonesta Nashville Airport. We are pleased you found our location to be perfect for your plans. It was a pleasure having you as our guest, and we look forward to welcoming you back to the Country Music Capital of the World!Nelson Director of Rooms Operations

10/10 Excelente

Sarah

Le gustó: Servicio y personal
Se hospedó 4 noches en marzo de 2024
Respuesta de Director of Rooms Operations, el 15 mar. 2024
Dear Sarah, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Sonesta Nashville Airport. We look forward to your return and wish you all the best with your future travels.Nelson, Director of Rooms Operations

8/10 Bueno

Albertina, Frisco

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios
The lobby was nice and it had nice amenities like restaurants and Starbucks.
Se hospedó 2 noches en marzo de 2024
Respuesta de Director of Rooms Operations, el 12 mar. 2024
Dear Albertina, Thank you for the great review. We are delighted you had a fantastic stay at Sonesta Nashville Airport, and we are especially pleased to read your wonderful feedback about our inviting lobby, on-site Starbucks, and The Nashville Tap House. We truly appreciate your compliments and hope you will stay with us again soon. Nelson Director of Rooms Operations

6/10 Aceptable

Shunda

Viaje en pareja
No le gustó: Servicios y condiciones de la propiedad
The Tap House food and service was terrible. The bathroom in the common area was nasty. The bathroom in the room was poorly designed, the sink stops up and the room is extremely dark. On the positive side the bed and pillows were phenomenal.
Se hospedó 5 noches en marzo de 2024
Respuesta de Director of Rooms Operations, el 13 mar. 2024
Dear Shunda, Thank you for staying with us and sharing your feedback. While we are glad you enjoyed the plush bedding and had a great night's rest, we are sorry for not meeting all of your expectations. Guest feedback gives us valued insight to improve our accommodations; therefore, we appreciate your comments. We also apologize for your disappointment with our hotel's restaurant; we will address this with our food and beverage team for a better guest experience. Also, we have shared your concern about cleanliness with our housekeeping team to ensure they are more diligent moving forward. Thank you once more for your patience, and we hope you will stay with us another time so we can provide you with a much more satisfying experience.Nelson, Director of Rooms Operations

10/10 Excelente

John

Viaje de negocios, Viaje familiar
Le gustó: Limpieza
I was very very happy with this Hotel!
Se hospedó 2 noches en marzo de 2024
Respuesta de Director of Rooms Operations, el 12 mar. 2024
Dear John, Thank you for staying at Sonesta Nashville Airport and for your excellent rating! We love receiving comments like yours, as our goal is to ensure a memorable experience for every guest. We appreciate you sharing your feedback and look forward to seeing you on your next visit to Nashville.Nelson,Director of Rooms Operations

10/10 Excelente

Judy J

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great stay!
Se hospedó 2 noches en marzo de 2024
Respuesta de Director of Rooms Operations, el 12 mar. 2024
Dear Judy, Thank you for choosing Sonesta Nashville Airport. Our highest priority is making sure you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. Thank you for taking time out of your day to recognize our efforts. We hope to welcome you again soon.Nelson,Director of Rooms Operations

10/10 Excelente

Ashleigh

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything was great with the Hotel, very beautiful and had convenient options. Only bad thing was parking wasn’t included in the stay price and I think it should have been.
Se hospedó 2 noches en marzo de 2024
Respuesta de Director of Rooms Operations, el 12 mar. 2024
Dear Ashleigh, Thank you for staying at Sonesta Nashville Airport and for your feedback. We are pleased you enjoyed our charming property and that our great location elevated your visit. However, we regret not meeting all of your parking expectations. We appreciate your input, as we always want to hear what would have enhanced your stay. It was a pleasure hosting your visit, and we look forward to seeing you again.Nelson,Director of Rooms Operations

8/10 Bueno

Ricarda

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very good service
Se hospedó 3 noches en marzo de 2024
Respuesta de Director of Rooms Operations, el 10 mar. 2024
Dear Ricardo, Thank you for sharing your feedback. It is important for our guests to have a great experience, and we are delighted to know our Southern hospitality exceeded your expectations. We hope you will consider Sonesta Nashville Airport your home away from home whenever your travels bring you back to Music City.Nelson,Director of Rooms Operations

2/10 Terrible

Ernest

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
When I checked in the staff was great but when I went in my room there were 4 bugs on the wall killed them pulled back curtains and there were more I went to dest told them they switched my room
Se hospedó 1 noche en marzo de 2024
Respuesta de Director of Rooms Operations, el 9 mar. 2024
Dear Ernest, Thank you for the feedback regarding your stay in our hotel. We are sorry for the disturbances you reported and assure you we do everything possible to discourage their entrance to our hotel. Our pest control provider has serviced the hotel, and we will ensure procedures are being followed to prevent any future issues. We regret the frustrations you experienced, and we are grateful for your patience as our associates helped resolve your problem by giving you another accommodation. We hope you will accept our apologies and consider staying with us again for a more seamless experience. Safe Travels.Nelson Director of Rooms Operations

8/10 Bueno

?

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good
Se hospedó 2 noches en marzo de 2024
Respuesta de Director of Rooms Operations, el 7 mar. 2024
Dear Guest, Thank you for choosing to stay with us and for leaving a positive rating. We're delighted to know that you had a great experience here at Sonesta Nashville Airport. We look forward to welcoming you back on your next visit.Nelson Director of Rooms Operations

10/10 Excelente

Dean

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Restaurant was very good.
Se hospedó 3 noches en febrero de 2024
Respuesta de Your Sonesta Nashville Airport Family, el 4 mar. 2024
Thank you for the excellent review! We are thrilled to hear you enjoyed our restaurant "The Nashville Tap House" and look forward to your future stays with us.

10/10 Excelente

Evelyn

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent stay.
Se hospedó 1 noche en marzo de 2024
Respuesta de Your Sonesta Nashville Airport Family, el 4 mar. 2024
Thank you so much for the wonderful review! We look forward to hosting you again! :)

10/10 Excelente

Paul

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very friendly and helpful concierge staff and management. Excellent bar and restaurant. Only $15 to Uber to downtown.
Se hospedó 2 noches en febrero de 2024
Respuesta de Director of Rooms Operations, el 29 feb. 2024
Dear Paul, Thank you for the fantastic feedback! We strive to provide our guests with thoughtful hospitality and attentive service; therefore, we are pleased to read your generous compliments regarding our dedicated team. We are glad you enjoyed your dining experience at The Nashville Tap House. We hope you will consider Sonesta Nashville Airport your home away from home whenever your travels bring you back to Music City.Nelson, Director of Rooms Operations

10/10 Excelente

Ledio

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice hotel in a quiet area up on a hill. It has an indoor and outdoor pool, restaurant, Starbucks. Friendly staff.
Se hospedó 2 noches en febrero de 2024
Respuesta de Director of Rooms Operations, el 27 feb. 2024
Dear Ledio, Thank you for the glowing review of Sonesta Nashville Airport. We are thrilled you enjoyed our various amenities and courteous service. It would be our pleasure to have you stay with us again on your next trip to Music City.Nelson Director of Rooms Operations

10/10 Excelente

Keisha

Viaje en pareja
Le gustó: Limpieza y servicios
Scenery
Se hospedó 3 noches en febrero de 2024
Respuesta de Director of Rooms Operations, el 27 feb. 2024
Dear Keisha, Thank you for the kind review of Sonesta Nashville Airport. We are thrilled to read about your fantastic stay and how much you enjoyed our beautiful property. We work hard to deliver a great experience for all of our guests, so we celebrate reviews such as yours. Thank you again; we look forward to welcoming you back on your next visit to Nashville.Nelson Director of Rooms Operations

10/10 Excelente

Marlando

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Rooms
Respuesta de Director of Rooms Operations, el 27 feb. 2024
Dear Marlando, Thank you for your kind words about our hotel. We are glad we exceeded your expectations and that you enjoyed our modern and comfortable accommodations. Thank you for choosing to stay with us at Sonesta Nashville Airport; we look forward to welcoming you again soon, and we wish you all the best with your travels.Nelson Director of Rooms Operations

10/10 Excelente

Nekenya

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This establishment met my needs and exceeded my expectations… it was convenient, clean, and equipped with everything I needed.
Respuesta de Your Sonesta Nashville Airport Family, el 19 feb. 2024
Thank you so much for the terrific review! We look forward to hosting you again in the future! :)

10/10 Excelente

Nena

Clean near airport.
Se hospedó 1 noche en febrero de 2024
Respuesta de NM, el 17 feb. 2024
Thank you very much for the review. please come back and join us

10/10 Excelente

Sabria, Newark

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en febrero de 2024
Respuesta de Director of Rooms Operations, el 13 feb. 2024
Dear Sabria, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Sonesta Nashville Airport.Nelson Director of Rooms Operations

10/10 Excelente

Micah

Se hospedó 1 noche en febrero de 2024
Respuesta de Director of Rooms Operations, el 21 mar. 2024
Dear Micah, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Sonesta Nashville Airport.Nelson Director of Rooms Operations

4/10 Malo

elisha

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de Director of Rooms Operations, el 11 feb. 2024
Dear Elisha, We apologize for anything other than a perfect visit. Your experience is not representative of our usual performance, and we are disappointed for not meeting your expectations. We hope you will consider staying with us again, as we would love to provide you with the exceptional experience you deserve.Nelson Director of Rooms Operations

10/10 Excelente

Danial

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very Comfortable And InHouse Dining. Shuttle To Airport Is Nice.
Se hospedó 1 noche en febrero de 2024
Respuesta de Director of Rooms Operations, el 8 feb. 2024
Dear Danial, Thank you for taking the time to provide such excellent feedback regarding your stay at Sonesta Nashville Airport. We are happy that our convenient shuttle service was perfect for your needs and that you had a delicious dining experience at our in-house restaurant. We appreciate your business and look forward to welcoming you again soon.Nelson Director of Rooms Operations

10/10 Excelente

Scott

Se hospedó 1 noche en febrero de 2024
Respuesta de Director of Rooms Operations, el 21 mar. 2024
Dear Scott, Thank you for choosing Sonesta Nashville Airport. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Nelson Director of Rooms Operations

6/10 Aceptable

Emily

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
The location and cleanliness is excellent. The soaps and bedding rather underwhelming. Too cheap and to soft respectively. The on-site restaurant was nice but the additional costs for parking and breakfast were disappointing.
Se hospedó 3 noches en febrero de 2024
Respuesta de Director of Rooms Operations , el 6 feb. 2024
Dear Emily, Thank you for taking the time to provide us with your feedback. We are glad to hear that our hotel's convenient location and cleanliness met your expectations. However, we are sorry to hear that you were disappointed with the quality of the toiletries and bedding provided in your room, as well as with the additional charges for parking and breakfast. Please know that our team regularly evaluates pricing to ensure competitiveness. We appreciate your choosing to stay with us during your visit to our city, and we hope to have the opportunity to welcome you back again soon.Nelson Director of Rooms Operations

10/10 Excelente

Susan

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great staff. Room was immaculate. Beds are super comfy
Se hospedó 2 noches en febrero de 2024
Respuesta de Director of Rooms Operations, el 5 feb. 2024
Dear Susan, Thank you for choosing Sonesta Nashville Airport and sharing your experience. We are delighted to know you were pleased with our courteous associates, excellent accommodations, and comfortable beds. It was a pleasure to host you, and we look forward to your return visit. Nelson, Director of Rooms Operations

8/10 Bueno

Takuanda, Cusseta

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything was comfortable doing my safe
Se hospedó 2 noches en febrero de 2024
Respuesta de Director of Rooms Operations, el 5 feb. 2024
Dear Takuanda, Thank you for the glowing review of Sonesta Nashville Airport. We are thrilled you enjoyed our Southern hospitality and outstanding service! It would be our pleasure to have you stay with us again on your next trip to Music City.Nelson Director of Rooms Operations

10/10 Excelente

Tonya

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Didn't like paying for parking
Se hospedó 2 noches en febrero de 2024
Respuesta de Director of Rooms Operations, el 4 feb. 2024
Dear Tonya, Thank you for choosing to stay with us at Sonesta Nashville Airport. We are glad to know you overall had a pleasant stay and hope you enjoyed most aspects of your time with us. That said, we regret your disappointment with the parking fees, and we would like to share that these are listed on the website. We will share your comments appropriately as we strive to improve our guest's experience. We are grateful for your feedback and look forward to welcoming you again.Nelson Director of Rooms Operations

10/10 Excelente

Brie

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff was friendly, room was clean and spacious.
Se hospedó 1 noche en febrero de 2024
Respuesta de Director of Rooms Operations, el 4 feb. 2024
Dear Brie, Thank you for the glowing review of Sonesta Nashville Airport. We are thrilled you enjoyed our Southern hospitality and clean accommodations. It would be our pleasure to have you stay with us again on your next trip to Music City.Nelson Director of Rooms Operations