Suite Royal, 1 habitación, vista parcial al océano (Windsor One Bed Butler Royal) | Minibar, caja de seguridad en la habitación y insonorización

Opiniones de Sandals Royal Bahamian - ALL INCLUSIVE Couples Only

4.5 out of 5
Sandals Royal Bahamian - ALL INCLUSIVE Couples Only
West Bay Street, Cable Beach, Nassau, New Providence

Opiniones

8.2

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 304 de 692 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 207 de 692 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 98 de 692 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 47 de 692 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 36 de 692 opiniones" "

8.6/10

Limpieza

8.4/10

Servicio y personal

7.8/10

Servicios

8.4/10

Condiciones de la propiedad

8.4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

ALEXIS

Viaje en pareja
Le gustó: Limpieza y servicio y personal
All inclusive excellent
Se hospedó 5 noches en febrero de 2023
Respuesta de HP, el 22 feb. 2023
Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 Excelente

Julio B

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
El concepto, todo incluido y lo hermoso del lugar están a otro nivel
Respuesta de ds, el 30 dic. 2022
Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 Excelente

Miguel A

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 7 noches en mayo de 2022

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
atención personalizada, en todo momento se preocuparon por saber como nos encontrábamos.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

10/10 Excelente

Ricardo, Lima-Peru

Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Very nice hotel, great service, nice beach
Nice property with Spa, pool and a private island. Water sports activities and very good food. We have missed having a nice ice cream at temperatures at 35 to 37ºC. Transfer service from and to the airport very good and gift shop was also good. Personal in general was friendly and strove to make our stay as pleasant as possible. Nice beach and the room was very comfortable, cleaning could be better, they took too much care of the bathroom and missed a bit the bedroom. In general very good hotel. Very quiet environment because it is a place for couples but it could have some more caribbean mood.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
gastronomia
Deben mejorar la gastronomía ,no hay muchas opciones en el desayuno

6/10 Aceptable

Jane

Viaje en pareja
Decent trip overall. Price point is high for what you’re getting, preferred our trip to Sandals Grande St Lucia. Service needs to be improved at this location, phoned multiple times to get bathroom refreshed and no one would come. Had to go the last morning with a couple of toilet paper squares since no one would give us more toilet paper.
Se hospedó 4 noches en marzo de 2024

10/10 Excelente

DAISY

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 4 noches en marzo de 2024
Respuesta de HP, el 26 mar. 2024
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

2/10 Terrible

James

No le gustó: Servicio y personal y condiciones de la propiedad
i was turned away at check in because i was recently separated from my wife before getting there and was told i could not be there alone
Se hospedó 6 noches en diciembre de 2023
Respuesta de HP, el 4 mar. 2024
Thank you for your feedback. Please know we will work hard to fix the issues presented to you during your stay. We strive to create the best experience for our guests and want to apologize for any inconvenience. Kind regards

8/10 Bueno

Jennifer, East Hanover

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios
Overall the stay met expectations. The food was average to very good. The main pool was heated, which was a plus because it got chilly at times. The off shore island was beautiful, but due to weather conditions we were diverted to a bus and then a choppy boat ride- took over an hour to get there, and then they closed up early- the last shuttle was listed as 4 pm but they made everyone leave at 3:30. To top it off, there was only one small bus waiting to take us back to the resort- hotel guests were stuck waiting with the rest of the staff who hadn’t grabbed seats on the first bus! When a guest asked a staff member why the island was closing up early he shrugged and said “well sometimes it rains”. It was not raining and did not rain that evening… The hallway carpet in the hotel smelled awful. The rooms were clean. It was noisy due to construction at the resort. Also staff was very loud in the hallways in the mornings.
Se hospedó 5 noches en febrero de 2024
Respuesta de HP, el 27 feb. 2024
Thank you for your feedback! Please know we will work hard to fix any issues presented to you. We strive to create the best experience for our guests and are glad you have enjoyed your stay overall. Best regards

10/10 Excelente

Guendolyn S

Se hospedó 4 noches en febrero de 2024
Respuesta de HP, el 26 mar. 2024
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 Excelente

Guy

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The highlight of the property was the private island, which was a wonderfully relaxed and calm place to visit. The overall highlight of the holiday was the quality of the service and hospitality. Absolutely everyone on the staff presented a sunny and helpful attitude making it almost unique in our experience. Amongst a universally excellent team, special mentions have to go to - Selina in customer relations Nichola and Logesh butler services Nicole on the beach Joel on the island Alejandro (sic?) in water sports. Our first sandals experience, but will not be our last
Se hospedó 9 noches en enero de 2024
Respuesta de HP, el 9 feb. 2024
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 Excelente

Alexander

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent property. Friendly and helpful staff. Delicious and plentiful food and drink options.
Se hospedó 5 noches en enero de 2024
Respuesta de HP, el 5 feb. 2024
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

8/10 Bueno

Matthew

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Was a great place ! The staff was extremely friendly and helpful all week.
Se hospedó 4 noches en enero de 2024
Respuesta de HP, el 22 ene. 2024
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon.

8/10 Bueno

helen

Viaje en pareja
Le gustó: Limpieza y servicios
Se hospedó 8 noches en enero de 2024
Respuesta de HP, el 22 ene. 2024
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon.

6/10 Aceptable

Kelly Suzanne

Le gustó: Limpieza y servicio y personal
Se hospedó 7 noches en diciembre de 2023
Respuesta de HP, el 9 ene. 2024
Thank you for your feedback! Please know we will work hard to fix any issues presented to you. We strive to create the best experience for our guests and are glad you have enjoyed your stay overall. Best regards

6/10 Aceptable

colleen

Viaje en pareja
No le gustó: Servicios
food was limited. No buffet,
Se hospedó 13 noches en diciembre de 2023
Respuesta de HP, el 9 ene. 2024
Thank you for your feedback! Please know we will work hard to fix any issues presented to you. We strive to create the best experience for our guests and are glad you have enjoyed your stay overall. Best regards

6/10 Aceptable

Evon Eugenia

Viaje en pareja
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Se hospedó 4 noches en diciembre de 2023
Respuesta de HP, el 9 ene. 2024
Thank you for your feedback! Please know we will work hard to fix any issues presented to you. We strive to create the best experience for our guests and are glad you have enjoyed your stay overall. Best regards

8/10 Bueno

Maksym

Se hospedó 6 noches en diciembre de 2023
Respuesta de HP, el 22 ene. 2024
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon.

10/10 Excelente

Hugh

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great location and excellent service
Incredibly attentive and helpful staff which made the holiday even more enjoyable. Everything was accommodated including providing a temp room to change in on last day after checkout because flight was not until late evening.
Se hospedó 7 noches en diciembre de 2023
Respuesta de HP, el 9 ene. 2024
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 Excelente

Katharina

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 3 noches en diciembre de 2023
Respuesta de HP, el 9 ene. 2024
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 Excelente

Amarjot, WOODBRIDGE

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 4 noches en diciembre de 2023
Respuesta de HP, el 9 ene. 2024
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

2/10 Terrible

John

Le gustó: Limpieza
No le gustó: Servicio y personal y servicios
In 39 years of travel, this was the worst experience I’ve ever had. I would suggest staying anywhere else. Waste of time and money.
Se hospedó 4 noches en noviembre de 2023
Respuesta de HP, el 9 ene. 2024
Thank you for your feedback. Please know we will work hard to fix the issues presented to you during your stay. We strive to create the best experience for our guests and want to apologize for any inconvenience. Kind regards

8/10 Bueno

lyndsay

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 6 noches en noviembre de 2023
Respuesta de HP, el 11 dic. 2023
Thank you for your feedback! Please know we will work hard to fix any issues presented to you. We strive to create the best experience for our guests and are glad you have enjoyed your stay overall.

6/10 Aceptable

claudia Mercedez Cortez

Viaje en pareja
Trying to sell us on everything from pictures to future stays. Was too much soliciting. Beach was not great on property. Best experience was private island. Staff seemed very disorganized and unmotivated. Service was spotty at best.
Se hospedó 4 noches en noviembre de 2023
Respuesta de Sara, el 1 dic. 2023
Our deepest and most sincere apologies for your experience during your stay. We at Sandals strive to create the best experience for our guests and find this unacceptable. Please know we will work hard to fix the issues presented to you during your stay. Kind regards

10/10 Excelente

PENELOPE

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Liked the excellent service, choice of restaurants, cleanliness, comfortable beds, spaciousness, 'all-in' vacation, choice of pools. Meet and greet service. Transport to airport. Didn't like? Lack of toilet provision in open areas. No sun loungers available for those with mobility issues. At times, the loud music. Overall it was excellent
Se hospedó 4 noches en noviembre de 2023
Respuesta de Sara, el 1 dic. 2023
Thank you for your feedback. Please know we will work hard to fix the issues presented to you during your stay. We strive to create the best experience for our guests and want to apologize for any inconvenience. Kind regards

10/10 Excelente

Huy

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
good
Se hospedó 4 noches en noviembre de 2023
Respuesta de Sara, el 16 nov. 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

6/10 Aceptable

Caroline

Se hospedó 4 noches en noviembre de 2023
Respuesta de Sara, el 1 dic. 2023
Thank you for your feedback. Please know we will work hard to fix the issues presented to you during your stay. We strive to create the best experience for our guests and want to apologize for any inconvenience. Kind regards

4/10 Malo

Robert

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 5 noches en octubre de 2023
Respuesta de HP, el 6 nov. 2023
Thank you for your feedback. Please know we will work hard to fix the issues presented to you during your stay. We strive to create the best experience for our guests and want to apologize for any inconvenience. Kind regards

10/10 Excelente

Solange

Se hospedó 5 noches en octubre de 2023
Respuesta de Sara , el 27 nov. 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

6/10 Aceptable

Erica

Se hospedó 5 noches en octubre de 2023
Respuesta de HP, el 8 nov. 2023
Thank you for your feedback! Please know we will work hard to fix any issues presented to you. We strive to create the best experience for our guests and are glad you have enjoyed your stay overall. Best regards

10/10 Excelente

Rosalie

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
My husband and I celebrated our 25th wedding anniversary. When we arrived we were escorted to our room by our own private Butler. The room was decorated with roses, balloons and champagne. The butlers were amazing set up cooler by beach/pool each morning based on our choice where we wanted to spend day. Throughout the day they would callus on private phone they privided us with just to see if we needed anything. I would definitely return to one of their other properties to stay again.
Se hospedó 5 noches en octubre de 2023
Respuesta de Sara, el 16 oct. 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

6/10 Aceptable

RONALD HUGH, Olathe

Se hospedó 8 noches en septiembre de 2023
Respuesta de HP, el 31 oct. 2023
Thank you for your feedback! Please know we will work hard to fix any issues presented to you. We strive to create the best experience for our guests and are glad you have enjoyed your stay overall. Best regards

4/10 Malo

Samantha

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
We booked this place for a week for our honeymoon, this was our first Sandals experience and it felt more like a cheap Mexico resort to be honest. It was very disappointing, expensive and we would never go back. The pros: the island is really the only great thing about this place. Overall the food at the resort was decent, nothing really stood out. We went to every restaurant. Most of the staff was friendly. The cons: our hallway to our room was absolutely disgusting our entire trip. There were many leaks during our time, at one point there was 9 holes in the walls (fixing leaks), we had puddles of water that we walked through in our hallway many times, they just let the water sit and air dry so I’m sure there’s mold all over this place, it smelled so gross we dreaded going to our room, at one point someone set a plate of eggs down on the grass at the resort and no one picked them up our entire 7 day trip, the island was shut down multiple days, the bartenders don’t know how to make drinks, the ratios were terrible besides 1 person who we tried to do most of our drink ordering through. The entertainment at night was just disappointing. There was no night life. If I could do it all over again, we wish we wouldn’t have booked this place. It was so expensive and a complete waste of money.
Respuesta de HP, el 27 sept. 2023
Thank you for your feedback. Please know we will work hard to fix the issues presented to you during your stay. We strive to create the best experience for our guests and want to apologize for any inconvenience. Kind regards

4/10 Malo

Bryan

Viaje en pareja
Le gustó: Servicio y personal y servicios
No le gustó: Condiciones de la propiedad
I was really excited for my stay at Sandals Royal Bahamian to celebrate my 20 year anniversary. Unfortunately, it wasn’t the experience I feel I should have had based on what I paid. There are pros and cons to this visit. The Pro’s - the employees are very polite and smiling all the time. Food options are good and better than most all inclusives I have been to. Activities at the fun pool were great and a good time. The Sandals island beach was great with a great setup. Cons - when I arrived I asked at the front desk if I was able to upgrade to an ocean view room and that I understand I would have to pay the difference. The room wasn’t available through Travelocity but sandals customer service said there was a room available and I would have to ask for it at check in. The person checking me in said they would let me know about the room and then never called or got back to me. There was a room that must have had a bad plumbing leak that caused the entire hallway area by our door to be soaked. Every time we came and went from our room it smelt and we had to walk in a saturated carpet. We had dinner at LaPlume and when we arrived the dining area was extremely hot. We asked the server and she said yes it is hot and the AC must not have been working. We were assuming that it would come back on soon but I didn’t. So we had to be in formal clothes (long pants for men) and had sweat dripping down our faces while we ate.
Respuesta de Sara, el 26 sept. 2023
Our deepest and most sincere apologies for your experience during your stay. We at Sandals strive to create the best experience for our guests and find this unacceptable. Please know we will work hard to fix the issues presented to you during your stay. Kind regards

10/10 Excelente

Raymond

Viaje en pareja
Le gustó: Servicios
Very lush and clean. Able to take walks.
Se hospedó 3 noches en septiembre de 2023
Respuesta de HP, el 13 sept. 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 Excelente

Julian

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great resort
Se hospedó 4 noches en septiembre de 2023
Respuesta de HP, el 11 sept. 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

4/10 Malo

Holly

Viaje familiar
No le gustó: Limpieza, servicios, condiciones de la propiedad
We were very disappointed in our stay at Sandals Royal Bahamian resort. 1 of the 2 rooms we booked was awful. The air conditioning was leaking the entire time we were there and the shower was only providing scolding hot water. We asked several times for both to be fixed. It took them two days to fix the water issue and they never fixed the air conditioner leak. The day before we left, the scolding hot water was back. So, technically, they never fixed it. We were not provided to move to other rooms or to be upgraded due to our issues or even money back. Additionally, my husband and I were celebrating our anniversary and were supposed to have something special done for us in our room. They screwed that up as well by delivering the surprise to the wrong room. That was never rectified either. Based on this, we will likely never stay at another Sandals resort. The only thing good about the stay was the fabulous beaches and water, and the very nice Bahamian people.
Respuesta de HP, el 5 sept. 2023
Thank you for your feedback. Please know we will work hard to fix the issues presented to you during your stay. We strive to create the best experience for our guests and want to apologize for any inconvenience. Kind regards

10/10 Excelente

Alberto

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en agosto de 2023
Respuesta de HP, el 30 ago. 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 Excelente

Kandace

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Had a wonderful experience! ALL of the staff provided amazing service!
Se hospedó 5 noches en agosto de 2023
Respuesta de Sara, el 21 ago. 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 Excelente

Adner

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en julio de 2023
Respuesta de HP, el 16 ago. 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 Excelente

David

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Our stay was excellent. Would recommend Bahamian Sandal.
Se hospedó 3 noches en julio de 2023
Respuesta de HP, el 16 ago. 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 Excelente

Catherine E

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en julio de 2023
Respuesta de HP, el 7 ago. 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 Excelente

Thomas

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 6 noches en julio de 2023
Respuesta de HP, el 31 jul. 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 Excelente

Hilton

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was great
Se hospedó 3 noches en julio de 2023
Respuesta de HP, el 31 jul. 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 Excelente

Anna

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The best thing about Sandals Royal Bahamian was the staff. Mickey at Butch's Chophouse made my birthday dinner INCREDIBLY special (one I will never forget) and brought the whole staff out to sing to me and bring a special cake. Rio was our photographer who was incredibly generous with his time and made us feel very comfortable while he posed and worked with us. His photography skills were amazing too! Finally, Prince served our private candle-lit dinner at the beach. He was so charming and funny. We are so thankful for all of the staff and service members who made our time at Sandals so fun and memorable.
Respuesta de HP, el 31 jul. 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 Excelente

MI RYE

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en mayo de 2023
Respuesta de HP, el 26 jul. 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 Excelente

Dennis W

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
SANDALS was wonderful staff was great
Se hospedó 4 noches en julio de 2023
Respuesta de HP, el 26 jul. 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 Excelente

Matthew

Se hospedó 5 noches en julio de 2023
Respuesta de HP, el 16 ago. 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards