Blue Diamond Resorts en Negril

"Great service."

"This was my 5th stay at the hotel and it was not what i am used to. having heard my favorite bartender was gone and then seeing that the amazing operations manager was terminated... it explained why my service was so poor. I have to give this break for a while to see how things go.."

"The floor looked clean but was dusty. I checked in late at about 7 pm and had to head to meet friends and next morning check out, so didn't bother with cleaning. I did point out to the receptionist that it didn't look clean, but she insisted it was clean. The bed sheets, towels had a strange smell to them. I am assuming it was of bleach or some cleaning agents but it was a bit too powerful. Any clothes that I kept on the bed, caught the smell as well. "

"A very poorly managed hotel. Filthy surrounding and room. Initial room had stripping ceiling, AC did not work . Second room was better for these but still filthy. Toilet bowl rusty, roach seen. Piles of old equipment and building materials behind room. Lots of loose and uncovered eletrical wires. Towels worn and torn. Kitchen open with flies, no working kettle on property. Filthy beach chairs needing at least a power wash. Balcony furniture filled without mildew. Stairs to room alway dusty Would not recommend this property to anyone unless there is a full renovation and proper management. "

"Muy buen servicio"

"Cuando llegue me dieron una habitación sin vista a la playa y con una obra en construcción al lado, me quejé y me dijeron que daban un upgrade y me cambiaron pero no pueden darme inicialmente esta habitación y si pasa pasa"