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Opiniones de Motel 6 Seguin, TX

2 out of 5
Motel 6 Seguin, TX
1826 I 10 W, Seguin, TX

Opiniones

5.4
Puntuación de 10, es decir, Excelente. Basada en 88 de 654 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 115 de 654 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 128 de 654 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 114 de 654 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 209 de 654 opiniones" "

5.4/10

Limpieza

5.8/10

Servicio y personal

4.6/10

Servicios

5.2/10

Condiciones de la propiedad

4.6/10

Cuidado del medio ambiente

Opiniones

2/10 Terrible

Christian

Viaje en grupo
No le gustó: Limpieza, servicios, condiciones de la propiedad
No fueron a limpiar la habitación
Se hospedó 4 noches en abril de 2024

8/10 Bueno

Jose

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good
Se hospedó 1 noche en febrero de 2024
Respuesta de Nancy Y., el 5 mar. 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

2/10 Terrible

imelda

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Pesimo servicio, super sucias las habitaciones
Se hospedó 1 noche en julio de 2023
Respuesta de GM, el 8 jul. 2023
Sorry for any inconvenience we will address.

2/10 Terrible

Armando

Se hospedó 1 noche en julio de 2023

2/10 Terrible

Armando

Se hospedó 1 noche en julio de 2023

4/10 Malo

Raul

Se hospedó 1 noche en junio de 2023
Respuesta de GM, el 8 jul. 2023
Hello, we will address sorry for any inconvenience.

2/10 Terrible

Bernice

Se hospedó 1 noche en marzo de 2023
Respuesta de GM, el 8 may. 2023
Thank you for taking time. Sorry for any inconvenience.

10/10 Excelente

Ivan eliut

Se hospedó 1 noche en octubre de 2022
Respuesta de Brand Experience Team, el 26 oct. 2022
Hi Ivan,Thank you for the perfect rating!!Maz K.#Team6

2/10 Terrible

mayra

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en abril de 2022
Respuesta de Manager , el 9 abr. 2022
Sorry for any inconvenience thank you so much for review.

2/10 Terrible

Saul

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en octubre de 2021

4/10 Malo

Juan carlos

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Horrible
Horrible…. Tenía cucarachas el baño sucio no estaba lavado tenía las sábanas sin lavar olía horrible no lo recomiendo . Se que pague poco pero he pagado hotels del mismo precio y están muy bien. Además tenía hormigas y de más insectos no hay plancha ni secadora para pelo. Ni para una noche lo recomiendo Horrible!!!
Se hospedó 1 noche en septiembre de 2021
Respuesta de Manager , el 10 sept. 2021
Please accept our sincerest apologies that your experience was less than satisfactory, it’s disappointing to learn that we fell short of our goals in this instance. We appreciate you taking the time out of your busy schedule to share your concerns, I assure you corrective measures will be taken to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business.

6/10 Aceptable

Perla

Se hospedó 1 noche en septiembre de 2021
Respuesta de Manager , el 24 sept. 2021
Thank you so much.

10/10 Excelente

Francisco, Madrid, España

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
LOCALIZACIÓN, LIMPIEZA, AMABILIDAD NOS GUSTÓ MUCHO
Se hospedó 6 noches en junio de 2019

8/10 Bueno

Elba

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2017

6/10 Aceptable

PERFECTO

Le gustó: Limpieza y comodidad de las habitaciones
No le gustó: Servicio y personal
SOLO PARA HOSPEDARSE UNA NOCHE Y SEGUIR VIAJANDO
BUENO, PERO MUY BAJA CALIDAD PARA LO ANTES RESERVADO CON USTEDES
Se hospedó 4 noches en junio de 2017

6/10 Aceptable

Ignacio

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones

10/10 Excelente

Elizabeth

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The owners were very polite and gave excellent service. Made check in speedy and easy. They made special accommodation that met our needs.
Se hospedó 1 noche en abril de 2024
Respuesta de Brand Experience Team, el 17 abr. 2024
Hi Elizabeth, Thank you for the excellent review! We hope to see you soon.Natalie #Team6

10/10 Excelente

virginia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Everything is at a good rating very convenient to i 10
Se hospedó 1 noche en marzo de 2024
Respuesta de Brand Experience Team, el 8 abr. 2024
Hi Traveler, We are glad you had a great experience and appreciate your feedback! Maz K.#Team6

2/10 Terrible

Bria

Viaje de negocios
No le gustó: Servicio y personal y condiciones de la propiedad
Left for work for the day only to return to a door that was unlocked. Heavy cigarette smell. Cigarette butts in doorway of room, stairs, and walkway. Will never return
Se hospedó 2 noches en enero de 2024
Respuesta de Nancy Y., el 13 feb. 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

6/10 Aceptable

Ashley

Se hospedó 1 noche en julio de 2023

6/10 Aceptable

Craig

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
A place to lay your head
Nothing fancy about this place. The best thing about it is the easy access to I-10. Ceiling floors are not sound proof, TV, fridge, and sink is the just of it. Don't expect any shampoo, conditioner, or body wash...there are towels though.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Nancy Y., el 16 ene. 2024
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

2/10 Terrible

Leann

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Not a good .motel
Se hospedó 2 noches en diciembre de 2023

10/10 Excelente

Chris

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Patricia

Se hospedó 1 noche en diciembre de 2023

2/10 Terrible

Della

Le gustó: Servicio y personal y comodidad de las habitaciones
No le gustó: Limpieza y condiciones de la propiedad
DO NOT STAY HERE!
Check-in was good, able to put us in a ground floor room as we were traveling with a pet. Room temperature was to our liking. BUT, the room was filthy. The paint was peeling off the bathtub, trim was peeling off tub and walls, stains on walls and door frames were not washed off. Dead bugs/spider webs were under headboard and on floor, live roach in tub, luke warm water in shower. DO NOT STAY HERE!
Se hospedó 1 noche en noviembre de 2023
Respuesta de Brand Experience Team, el 13 nov. 2023
Hi Della,We are disappointed to learn that we fell short of your expectations. We take reports of pest control very seriously. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience.Maz K.#Team6

4/10 Malo

John

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Brian

Le gustó: Limpieza y condiciones de la propiedad
Thumbs-up
Se hospedó 1 noche en octubre de 2023
Respuesta de Brand Experience Team, el 30 oct. 2023
Hi Brian,Thank you for the perfect rating!Lilith#Team6

10/10 Excelente

Brian

Le gustó: Servicios
Access to anything you need.
Se hospedó 1 noche en octubre de 2023
Respuesta de Brand Experience Team, el 30 oct. 2023
Hi BrianThanks for your review, we really appreciate the support. Lilith#Team6

4/10 Malo

dawn

Viaje familiar
No le gustó: Limpieza y condiciones de la propiedad
Spiders!!!! Bathroom door broken
Bathroom door hanging in my one screw literally had to crawl through a weird hole to get to bathroom… and spiders!!!!
Se hospedó 1 noche en octubre de 2023
Respuesta de Brand Experience Team, el 30 oct. 2023
Hi Dawn,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 Terrible

Paul

No le gustó: Servicios
I didn’t like a damn thing! The folks were rude as hell to me, and I probably slept with 50,000 roaches or more!!!
Se hospedó 1 noche en septiembre de 2023
Respuesta de Brand Experience Team, el 29 sept. 2023
Hi Paul,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

2/10 Terrible

Jon

No le gustó: Servicio y personal
I waited an hour for someone to check me in. Then they claimed I didn’t have a booking without even asking my name. Then the guy got so rude to the hotels.com staff, customer service hung up on him.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Nancy Y., el 26 sept. 2023
We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback. Nancy Y.#Team6

2/10 Terrible

Dale

Se hospedó 1 noche en septiembre de 2023

2/10 Terrible

Adrianne

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Worse stay ever
I checked in and went to the room to turn ac while we went to eat .. came back a little after an hour and the room was still hot so i called front desk and was told ac takes longer to cool ... mind you that was at 10pm .. by 1 it was still hot so they changed us room.. and the room never got cold 😥... my daughter's had a game the next more and were very uncomfortable all nighy
Se hospedó 1 noche en septiembre de 2023
Respuesta de Brand Experience Team, el 11 sept. 2023
Hi Adrianne,Thank you for providing feedback. Your experience is important to us, and we appreciate you bringing your concerns to our attention. It sounds like your stay might not have been as comfortable as you anticipated. We apologize for any inconvenience and we hope we have opportunity to improve your experience with us. Maz K.#Team6

2/10 Terrible

Gustavo De

Viaje de negocios
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Not a very good hotel front desk person is with shorts always asking for deposit room are dirty and not. Working was missing the tv control
Se hospedó 1 noche en septiembre de 2023
Respuesta de Brand Experience Team, el 11 sept. 2023
Hi Gustavo De,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

4/10 Malo

ROBERT

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We were very disappointed in the appearance of the property. Appears to have an abandoned van in the truck parking area. Dead shrubs and dirty parking area. The rooms appeared to be clean and attractive. We had to switch to a different room as the 1st room's deadbolt would not close. The new room was hot because the air-conditioner was not turned on. I believe as a money saving tactic. My biggest complaint is that the 2 Staff persons I made contact with appeared to be unfriendly. I smile goes a very long way in pleasing the customers.
Se hospedó 1 noche en agosto de 2023
Respuesta de Nancy Y., el 5 sept. 2023
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

10/10 Excelente

Joyce

The room was clean
Se hospedó 1 noche en agosto de 2023
Respuesta de Brand Experience Team, el 21 ago. 2023
Hi Joyce,Thank you for the perfect rating!!Maz K.#Team6

4/10 Malo

Michael

No le gustó: Condiciones de la propiedad
No coffee available in lobby or rooms. Basic room at all levels. Lobby always locked.
Se hospedó 2 noches en julio de 2023
Respuesta de Brand Experience Team, el 7 ago. 2023
Hi Michael,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6

6/10 Aceptable

Linda

Nice room but the tv wasn’t working well at all .
Se hospedó 7 noches en julio de 2023
Respuesta de Brand Experience Team, el 7 ago. 2023
Hi Linda,Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Lilith#Team6

2/10 Terrible

edward

Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Roaches were crawling everywhere even on the beds. Had to leave and book another room.
Se hospedó 1 noche en julio de 2023
Respuesta de Brand Experience Team, el 7 ago. 2023
Hi Edward,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Lilith#Team6

6/10 Aceptable

Rick

Viaje con mascota, Viaje familiar
Le gustó: Limpieza y servicio y personal
No le gustó: Servicios
negative...One tiny bar of soap in room...No coffee. .good AC...comfortable bed....nice shower.
Se hospedó 2 noches en julio de 2023
Respuesta de Brand Experience Team, el 31 jul. 2023
Hi Rick,Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

8/10 Bueno

Lucas

Se hospedó 1 noche en julio de 2023

2/10 Terrible

Gilbert

Se hospedó 1 noche en julio de 2023

8/10 Bueno

Edwardo

Viaje en pareja
No le gustó: Condiciones de la propiedad
Could be a little bit more tidy
Se hospedó 1 noche en julio de 2023
Respuesta de GM, el 17 jul. 2023
Thank you so much for taking time for a review.

10/10 Excelente

Michelle

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en julio de 2023
Respuesta de GM, el 10 jul. 2023
Thank you so much taking time for review.

4/10 Malo

Maribel

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I've never rate a hotel or motel, but this time I had too because it was terrible. The room that they gave me was not clean and I had to wait for another room. Also, there were roaches all over the room. The lady that works there was rude. I won't stay there again.
Se hospedó 1 noche en julio de 2023
Respuesta de GM, el 9 jul. 2023
Sorry for any inconvenience I will address that.

10/10 Excelente

Joey

Se hospedó 1 noche en junio de 2023

2/10 Terrible

Staci

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Seriously DO NOT STAY HERE!
Our AC was out & waiting for parts. If I could have afforded any other place I would have left. When I say bring your own supplies I mean everything! They don’t have tissues but I had to sweep the dead bugs out of the room, kill the flies, mop the floors, clean the toilet, & use my own sheets. The lobby had dead bugs everywhere and I was met with annoyance when I asked for enough pillows & towels. The entire place smelled like piss when you stepped outside. There was trash piled up in front of our door. No drain plug to give the kid a bath. The sheet oh god the sheets. Stained, cigarette burned holes and crusty with I don’t want to know what. The room and lobby smelled bad. There were water stains on the ceiling. More bugs all over the floor every day. Wasp & birds nests outside the door & near ice machine. The flood lamps were so bright in the parking lot that you couldn’t tell day from night even with the curtains closed. Bathroom doorstop was some plastic shoved in a hole and the molding was falling off the walls. The photos were not accurate to what the place looks like. Different beds & furniture. Looks like they used stock photos from another hotel. Worst stay of my life and avg about $100 a night after tax, a complete ripoff.
View from our doorway. 3 days and it just got worse.
Trash right outside our door.
Stains and hold in the sheets.
Crusty disgusting sheets.
Se hospedó 3 noches en junio de 2023
Respuesta de Nancy Y., el 4 jul. 2023
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

2/10 Terrible

Nancy

Le gustó: Comodidad de las habitaciones
No le gustó: Limpieza y condiciones de la propiedad
The room smelled really musty and was not very clean. Had dead bugs on the floor, trim board was just laying against the wall.
Se hospedó 1 noche en junio de 2023
Respuesta de GM, el 22 jun. 2023
Sorry for any inconvenience we will address your issues.

2/10 Terrible

Parker

Viaje de negocios
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
While staying at this motel the first room that I was given was full of flies when I brought this to management they gave me a new room which had unaligned doors that didn't allow me to fully latch the deadbolt or close the bathroom door at all, the smoke detector was missing, while staying in this room I went to plug in my phone charger in the bedside table in between the two beds when I did it fell directly onto my bare toe causing the nail to crack all the way down and bleeding when I called the front desk and had them come to the room they were completely unhelpful only giving me an email address and blaming me for the incident even though the bedside table was installed completely wrong only being propped up on a piece of plywood they drilled in the wall that didn't even span halfway across the thing having the bedside table placed on top of it on the flimsy back part that's only there to cover up any wires. They refused outright to write a incident report and said they couldn't do anything and they had no medical supplies other than Band-Aids and when I asked for the number for the manager they gave me the number to the hotel instead.
Se hospedó 2 noches en junio de 2023
Respuesta de GM, el 20 jun. 2023
Thank you sorry for any inconvenience.