Terraza o patio

Opiniones de SpringHill Suites by Marriott New Orleans Warehouse Arts District

3 out of 5

Opiniones

8.6

Excelente

Puntuación de 10, es decir, Excelente. Basada en 564 de 1001 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 268 de 1001 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 95 de 1001 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 43 de 1001 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 31 de 1001 opiniones" "

9.0/10

Limpieza

8.8/10

Servicio y personal

8.4/10

Servicios

8.8/10

Condiciones de la propiedad

8.4/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Isaura A

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
EXCELENTE UBICACION.PERO NO HACEN BIEN LA LIMPIEZA DE LA HABITACION
Se hospedó 5 noches en diciembre de 2023
Respuesta de Manager, el 9 ene. 2024
Dear Isaurra, Thank you for the wonderful review of your recent stay at the SpringHill Suites New Orleans Warehouse Arts District. We are pleased you found our location to be perfect for your plans. However, we are sorry you had some service issues in your room. We aim to exceed your expectations and go above and beyond for our guests. Therefore, we regret this was not your experience. We have shared your comments with the appropriate individuals and appreciate your valuable feedback. It was a pleasure having you as our guest, and we look forward to welcoming you back to the area.Best regards,Jonathan Gibbs

10/10 Excelente

Antonietta

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente
Se hospedó 1 noche en diciembre de 2022
Respuesta de Sr. Operations Manager, el 5 ene. 2023
Dear Antonietta, It was a pleasure having you as our guest at SpringHill Suites New Orleans Warehouse Arts District. We strive to deliver an exceptional experience to each of our guests in all areas of our hotel and your feedback tells us we are meeting our goals. Thank you for taking the time to share your perfect rating, and we look forward to hosting you again soon.Best Regards Josephine JonesSr. Operations Manager

10/10 Excelente

Oscar

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 3 noches en agosto de 2022
Respuesta de Sr. Operations Manager, el 8 dic. 2022
Dear Oscar, Thank you for your fantastic rating! We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon to SpringHill Suites New Orleans Warehouse Arts District.Best Regards Josephine Jones,Sr. Operations Manager

10/10 Excelente

Johnatan

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Habitación cómoda, llegamos tarde para nuestro check in y en el hotel nos recibieron amablemente, habitación limpia y cómoda
Se hospedó 1 noche en julio de 2022
Respuesta de Sr. Operations Manager, el 31 jul. 2022
Dear Johnatan, thank you for the nice comments regarding your experience at SpringHill Suites New Orleans Downtown/Convention Center. Our goal is to make every guest feel welcome and comfortable their entire visit, and we are pleased to know your visit with us exceeded these expectations. We look forward to hosting you again the next time you are in the New Orleans area. Best Regards Josephine Jones, Sr. Operations Manager

8/10 Bueno

Adrian

Se hospedó 2 noches en julio de 2022
Respuesta de Sr. Operations Manager, el 18 jul. 2022
Dear Adrian, thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at SpringHill Suites New Orleans Downtown/Convention Center; we hope to see you again soon. Best Regards Josephine Jones Sr. Operations Manager

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente hotel
Excelente hotel, ampli y muy limpio
Se hospedó 1 noche en diciembre de 2021

10/10 Excelente

LENNY AIRAM

Se hospedó 7 noches en junio de 2021

6/10 Aceptable

Cliente verificado

Viaje familiar
Le gustó: Servicio y personal y condiciones de la propiedad
No hay limpieza diaria de la habitación. Hay que estarla solicitando
Se hospedó 10 noches en mayo de 2021

10/10 Excelente

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Muy cómodo el hotel. Buena ubicación. Lo único es que ningún día se hizo limpieza del cuarto.
Se hospedó 4 noches en abril de 2021

10/10 Excelente

Cliente verificado

Se hospedó 1 noche en marzo de 2021

4/10 Malo

Lucero

Viaje familiar
Le gustó: Comodidad de las habitaciones
No le gustó: Limpieza
Tres dias y nunca fueron a limpiar el cuarto y menos a sacar la basura no cambiaron las sábanas de las camas
Se hospedó 3 noches en diciembre de 2020

10/10 Excelente

JULIAN

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2019
Respuesta de Assistant General Manager, el 27 dic. 2019
Dear Julian, thank you for your fantastic rating. We are pleased you stayed at SpringHill Suites New Orleans Downtown/Convention Center and even more pleased you were completely satisfied. We look forward to having you as our guest again soon. Sincerely, Edison Coronado, Assistant General Manager

8/10 Bueno

SHIRLEY

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Excelente
Se hospedó 1 noche en diciembre de 2019
Respuesta de Assistant General Manager, el 27 dic. 2019
Dear Shirley, thank you for sharing the wonderful rating about your experience at SpringHill Suites New Orleans Downtown/Convention Center. We are happy to see your stay was pleasant in every way, and we hope to have the pleasure of hosting you again. Sincerely, Edison Coronado, Assistant General Manager

10/10 Excelente

Carlos A

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 7 noches en septiembre de 2019
Respuesta de Assistant General Manager, el 29 sept. 2019
Dear Carlos, thank you for letting us know your visit to SpringHill Suites New Orleans Downtown/Convention Center was perfect in every way. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Edison Coronado, Assistant General Manager

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 4 noches en julio de 2019
Respuesta de Assistant General Manager, el 11 jul. 2019
Dear Guest, thank you for your nice rating of SpringHill Suites New Orleans Downtown/Convention Center. We are pleased your stay with us was a great one, and we look forward to welcoming you again soon. Sincerely, Edison Coronado, Assistant General Manager

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
La cortina del baño está muy corta y se tiraba el agua, falta de variación de desayuno
Se hospedó 7 noches en abril de 2019
Respuesta de Assistant General Manager, el 22 abr. 2019
Dear Guest, thank you for reviewing SpringHill Suites New Orleans Downtown/Convention Center. We are pleased to learn from your ratings that you enjoyed your overall stay with us. However, we are sorry for the problems you encountered in your bathroom and that our breakfast menu did not meet your expectations. We have shared your concerns with appropriate members of our team to see where we can make improvements. Thank you once more, and we hope to have another opportunity to welcoming you again soon. Sincerely, Edison Coronado, Assistant General Manager

10/10 Excelente

Luis, México

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente ubicación y condiciones del lugar. Espacios amplios y seguros. Buen ambiente en general.
Se hospedó 4 noches en octubre de 2018

10/10 Excelente

visita, mexico

Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Muy buena opción para familias lo recomiendo ampliamente bien ubicado
Se hospedó 7 noches en diciembre de 2017

10/10 Excelente

Ronald

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Had a great stay in New Orleans at this Marriott location
Se hospedó 3 noches en abril de 2024
Respuesta de Manager, el 16 abr. 2024
Dear Ronald, We are delighted you chose to stay with us at SpringHill Suites New Orleans Warehouse Arts District. We want to be a true home away from home for travelers, so our highest priority is to make sure every guest has a relaxing experience with comfortable accommodations. Thank you for taking the time to recognize our efforts. We hope to have the opportunity to welcome you again soon.Best regards,Jonathan Gibbs

4/10 Malo

Nancy, mlwaukee

Viaje en pareja
No le gustó: Servicio y personal
Had money stolen from our room! Just stayed here for 5 days. I hid cash in my suitcase. We received service on a day we had been told we would not. Cash was stolen This was reported to the manager, Stacy, who could not have cared less. A police report was filed.
Se hospedó 5 noches en abril de 2024
Respuesta de Jonathan Gibbs, el 18 abr. 2024
Dear Nancy, Thank you for your feedback. We regret the inconvenience you had during your stay. Please know we take accusations of this nature seriously, and we convey your comments to the appropriate individuals. Safe travels.Best regards,Jonathan Gibbs

8/10 Bueno

Daneyel

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was a pretty good stay… very clean…. Room just smells like mold when we 1st arrived.
Se hospedó 1 noche en abril de 2024
Respuesta de Manager, el 17 abr. 2024
Dear Daneyel, Thank you for choosing to stay with SpringHill Suites New Orleans Warehouse Arts District and for taking the time to share your review. We are pleased you liked our hotel and had a great time. That said, we regret the issue you had in your room upon check-in. Our team always appreciates knowing where we can redirect our focus in order to strengthen our hospitality efforts, so we are grateful for each of your comments. We enjoyed having you as our guest and hope for the opportunity to host your future visits.Best regards,Jonathan Gibbs

8/10 Bueno

Jennifer

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Quiet, clean, and restful. It took a bit to get used to the layout of the building. It was a great place to relax after a busy day.
Se hospedó 3 noches en abril de 2024
Respuesta de Manager, el 13 abr. 2024
Dear Jennifer, We are delighted to read the review of your stay at SpringHill Suites New Orleans Warehouse Arts District. We enjoy providing our guests with everything they need for a perfect stay, including modern rooms featuring our cozy bedding. Therefore, we are glad you could relax after having a well-spent day. It was a pleasure hosting your visit, and we hope you will come back again.Best regards,Jonathan Gibbs

8/10 Bueno

Anthony

Viaje de negocios
Le gustó: Limpieza y servicio y personal
Old but kept clean.
Se hospedó 3 noches en abril de 2024
Respuesta de Jonathan Gibbs, el 10 abr. 2024
Dear Anthony, Thank you for being our guest at SpringHill Suites New Orleans Warehouse Arts District and for your feedback. We are pleased to know that your overall stay was satisfying and that you loved our refreshing accommodations. However, we are sorry for any inconvenience you had during your recent visit. We appreciate your patience and hope you will revisit us in the future.Best regards,Jonathan Gibbs

10/10 Excelente

Cherith

Viaje familiar
Le gustó: Servicios
Great location - close enough to heart of city but not overwhelming. Great place to stay with a family.
Se hospedó 4 noches en abril de 2024
Respuesta de Jonathan Gibbs, el 8 abr. 2024
Dear Cherith, Thank you for choosing SpringHill Suites New Orleans Warehouse Arts District during your recent visit to New Orleans. We are pleased to know that your stay was perfect in every way possible and that you loved our beautiful property. We are also delighted that you enjoyed our convenient location. It was our pleasure accommodating you, and we look forward to welcoming you all back soon.Best regards,Jonathan Gibbs

8/10 Bueno

Hola

Viaje familiar con niños
Le gustó: Limpieza, servicios, condiciones de la propiedad
No le gustó: Servicio y personal
No me gustó que el personal nos miraba mal y además llegamos y no estaba el cuarto disponible
Se hospedó 2 noches en marzo de 2024
Respuesta de Jonathan Gibbs, el 29 mar. 2024
Dear Hola, Thank you for choosing SpringHill Suites New Orleans Warehouse Arts District and for your high rating. While we are glad that your overall stay was pleasant, we regret not meeting some of your expectations. We are very sorry for the inconvenience and frustration you experienced upon arrival. It is certainly not the kind of hospitality we strive to provide our guests. Please be assured that we will address the issue to prevent similar situations from occurring in the future. We also apologize for the concerns you had with our staff, we will share your comments with the appropriate departments, and they will look into it. We truly value your feedback as it helps us improve our services, and we hope to have the opportunity to welcome you back and provide you with the exceptional experience we are known for.Best regards,Jonathan Gibbs

10/10 Excelente

XI

Se hospedó 3 noches en marzo de 2024
Respuesta de GENERAL MANAGER, el 2 abr. 2024
Dear Guest, Thank you for the generous rating of SpringHill Suites New Orleans Warehouse Arts District. Our goal is to make every guest feel welcome and comfortable during their entire visit, and we are pleased to know your experience with us exceeded these expectations. We look forward to hosting you again the next time you are in the area.Best regards,Jonathan Gibbs

8/10 Bueno

LEE ALLEN, Milton

Le gustó: Servicios
Very nice and clean
Se hospedó 3 noches en febrero de 2024
Respuesta de Jonathan Gibbs, el 4 mar. 2024
Dear M. Lee, We want to thank you for choosing to stay with us at SpringHill Suites New Orleans Warehouse Arts District. We are delighted to learn you found our hotel to be so comfortable and completely spotless. We hope to have the pleasure of doing so again whenever you return to the area. Best regards,Jonathan Gibbs

10/10 Excelente

Amanda

Viaje en pareja, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en febrero de 2024
Respuesta de Jonathan Gibbs, el 3 mar. 2024
Dear Amanda, Thank you for choosing to stay with us and for leaving your rating. We're delighted to know that you had a great experience here at SpringHill Suites New Orleans Warehouse Arts District. We look forward to welcoming you back on your next visit.Best regards,Jonathan Gibbs

10/10 Excelente

kathryn

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We really enjoyed our stay. Fast and easy check-in, clean room, great location and decent breakfast options.
Se hospedó 2 noches en febrero de 2024
Respuesta de Jonathan Gibbs, el 5 mar. 2024
Dear Kathryn, Thank you for sharing your review of SpringHill Suites New Orleans Warehouse Arts District. We are pleased you enjoyed our spotless accommodations and the excellent service provided by our front desk associates. We also appreciate you mentioning our convenient location and ideal breakfast. We hope you will make us your home whenever your travels bring you to our exciting city.Best regards,Jonathan Gibbs

10/10 Excelente

Josean C.

Viaje de negocios, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We had a good time.
Se hospedó 2 noches en febrero de 2024
Respuesta de GENERAL MANAGER, el 25 feb. 2024
Dear Josean, Thank you for the generous rating and comments regarding your time at SpringHill Suites New Orleans Warehouse Arts District. Our goal is to make every guest feel welcome and comfortable during their entire visit, and we are pleased to know your experience with us exceeded these expectations. We look forward to hosting you again the next time you are in the area.Best regards,Jonathan Gibbs

10/10 Excelente

Chad

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Absolutely no problems friendly front desk staff
Se hospedó 2 noches en febrero de 2024
Respuesta de GENERAL MANAGER, el 25 feb. 2024
Dear Chad, It was a pleasure reading your SpringHill Suites New Orleans Warehouse Arts District review. We have an exceptional front desk team whose top priority is ensuring every guest is comfortable and feels at home. We will enjoy sharing your compliments with each of them. We appreciate your choosing us for your visit to the area.Best regards,Jonathan Gibbs

10/10 Excelente

Gabriela

Se hospedó 1 noche en febrero de 2024
Respuesta de Jonathan Gibbs, el 22 mar. 2024
Dear Gabriela, Thank you for the wonderful rating for SpringHill Suites New Orleans Warehouse Arts District! We're delighted to have provided you with a satisfying visit. It was our pleasure to have you stay with us, and we hope to host you again soon.Best regards,Jonathan Gibbs

8/10 Bueno

Mary

Le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de Jonathan Gibbs, el 8 feb. 2024
Dear Mary, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at SpringHill Suites New Orleans Warehouse Arts District; we hope to see you again soon. Best regards,Jonathan Gibbs

10/10 Excelente

Monique

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en enero de 2024
Respuesta de Jonathan Gibbs, el 24 ene. 2024
Dear Monique, Thank you for choosing to stay with us and for taking the time to leave your rating. We are delighted to have exceeded your expectations. We believe our excellent accommodations and convenient location make us a great choice when visiting New Orleans. It was our pleasure accommodating you. We hope you will make SpringHill Suites New Orleans Warehouse Arts District your home away from home whenever your travels bring you to our area.Best regards, Jonathan Gibbs

8/10 Bueno

Jared

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Close to convention center
Hotel is in great condition and room was very comfortable. Only complaint was the parking was full and had to park several block away and walk.
Se hospedó 1 noche en enero de 2024
Respuesta de Jonathan Gibbs, el 20 ene. 2024
Dear Jared, Thank you for being our guest at SpringHill Suites New Orleans Warehouse Arts District. We are pleased to know that your overall experience was pleasant and that you enjoyed our comfortable accommodations. However, we are sorry for the inconvenience you had with the parking space. We will address your concerns appropriately, and we are grateful for your patience. We hope you will revisit us in the future. Best regards,Jonathan Gibbs

8/10 Bueno

Ronald

Viaje familiar
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Jonathan Gibbs, el 17 ene. 2024
Dear Ronald, Thank you for being our guest at SpringHill Suites New Orleans Warehouse Arts District. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.Best regards,Jonathan Gibbs

2/10 Terrible

Christopher

Viaje en grupo
Le gustó: Servicio y personal
No le gustó: Limpieza
Nothing
Se hospedó 1 noche en enero de 2024
Respuesta de Jonathan Gibbs, el 15 ene. 2024
Dear Christopher, We thank you for rating your stay. Please accept our apologies for any oversights during your time with us. We want every guest to have a memorable stay, and we regret this was not your experience. We hope you will revisit so we can extend the exceptional hospitality we are known for providing.Best regards,Jonathan Gibbs

10/10 Excelente

Derrick

Viaje en pareja
Le gustó: Servicios
Se hospedó 2 noches en enero de 2024
Respuesta de Jonathan Gibbs, el 15 ene. 2024
Dear Derrick, Thank you for choosing to stay with us and for taking the time to leave your rating. We are delighted to have exceeded your expectations. We believe our excellent accommodations and convenient location make us a great choice when visiting our area. It was our pleasure accommodating you. We hope you will make SpringHill Suites New Orleans Warehouse Arts District your home away from home whenever your travels bring you to our area.Best regards,Jonathan Gibbs

10/10 Excelente

Sherlita

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We enjoyed our stay, very close to restaurants, shopping and the port!!
Se hospedó 1 noche en diciembre de 2023
Respuesta de Jonathan Gibbs, el 14 ene. 2024
Dear Sherlita, Thank you for sharing your feedback regarding your recent stay at SpringHill Suites New Orleans Warehouse Arts District. We are delighted to hear that you found our location convenient for your travel plans. We look forward to welcoming you back the next time you are in the area.Best regards,Jonathan Gibbs

10/10 Excelente

Annika

Se hospedó 2 noches en diciembre de 2023
Respuesta de Jonathan Gibbs, el 12 ene. 2024
Dear Annika, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to SpringHill Suites New Orleans Warehouse Arts District.Best regards,Jonathan Gibbs

6/10 Aceptable

Jennifer

Viaje familiar con niños
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
First of all the staff was wonderful and super accommodating. We checked in and the room smelled like maybe a dog had gone potty in the room multiple times. So we told the staff and they moved us rooms and the second one smelled of mold or mildew like maybe they’re having some moisture issues. We were only there for like 12 hours so we decided to just keep the room. Fairly good location
Se hospedó 1 noche en enero de 2024
Respuesta de Jonathan Gibbs, el 11 ene. 2024
Dear Jennifer, Thank you for sharing your feedback. We sincerely apologize for the inconvenience you encountered with your room. This is not typical of our usual standard, and we regret not meeting your expectations. Please be assured that your concerns will be addressed with our housekeeping team to ensure it is not repeated moving forward. On a positive note, we are pleased to know that you enjoyed our convenient location and courteous service. We appreciate your patience and understanding, and we hope to have the opportunity to welcome you back for a much-improved visit.Best regards,Jonathan Gibbs

10/10 Excelente

Diana

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en diciembre de 2023
Respuesta de Jonathan Gibbs, el 10 ene. 2024
Dear Diana, Thank you for choosing SpringHill Suites New Orleans Warehouse Arts District. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Best regards,Jonathan Gibbs

10/10 Excelente

Joseph

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great stay
Se hospedó 1 noche en diciembre de 2023
Respuesta de Manager, el 9 ene. 2024
Dear Joseph, Thank you for the excellent review regarding your time at SpringHill Suites New Orleans Warehouse Arts District. Our goal is to make every guest feel welcome and comfortable their entire visit, and we are pleased to know your experience with us exceeded these expectations. We look forward to hosting you again the next time you are in the New Orleans area.Best regards,Jonathan Gibbs

8/10 Bueno

Daniel

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was a good stay overall. The room just felt a little musty.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Manager, el 9 ene. 2024
Dear Daniel, Thank you for choosing to stay with us at SpringHill Suites New Orleans Warehouse Arts District. We are glad to know you overall had a pleasant stay and hope that you enjoyed most aspects of your tiem with us. That said, we regret not meeting all of your expectations with the conditon of your guestroom and the disappointment this caused. We will share your comments appropriately as we strive to improve our guest's experience. We are grateful for your feedback and look forward to welcoming you again.Best regards,Jonathan Gibbs

10/10 Excelente

William, Edmonds

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Super walkable to the French Quarter and much less expensive. But great hotel, big clean room, in great shape. Would recommend.
Se hospedó 3 noches en diciembre de 2023
Respuesta de Manager, el 4 ene. 2024
Dear William, Thank you for the wonderful review of your recent stay at the SpringHill Suites New Orleans Warehouse Arts District. We are pleased you found our location near the French Quarter to be perfect for your plans, and we also appreciate you mentioning how our spacious accommodations enhanced your time with us. We are grateful for your recommendation and look forward to welcoming you back to the area.Best regards,Jonathan Gibbs

6/10 Aceptable

J

Viaje en grupo, Viaje familiar
No le gustó: Servicio y personal
The hotel was busy because of NYE and the Sugar bowl which is fine but they we were shorted towels, pillows and the breakfast was average; coffee was hit or miss. The staff ignored our “do not disturb “ which was frustrating. The courtyard was closed and the hotel layout was odd— long walk from the elevator to our room.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Jonathan Gibbs, el 1 ene. 2024
Dear Guest, Thank you for choosing us and for taking the time to leave your comments. We genuinely apologize for the service issues you encountered and regret not meeting some of your expectations. Your comments will be shared with the appropriate individuals as we continually strive to improve our overall guest experience. It was our pleasure hosting you, and we hope you will choose us again so we can show you the seamless hospitality typical of our hotel.Best regards,Jonathan Gibbs

10/10 Excelente

Dusty

Se hospedó 1 noche en diciembre de 2023
Respuesta de Jonathan Gibbs, el 20 ene. 2024
Dear Dusty, Thank you for the wonderful review. We are thrilled we met your expectations for a fantastic stay at SpringHill Suites New Orleans Warehouse Arts District. We hope to have the pleasure of doing so again on your next visit to the area.Best regards,Jonathan Gibbs

8/10 Bueno

wen

Le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 3 noches en diciembre de 2023
Respuesta de Jonathan Gibbs, el 31 dic. 2023
Dear Wen, Seeing such a positive rating is always a delight as it tells us that we've succeeded in providing a rewarding experience. We appreciate your recognition and look forward to welcoming you back to SpringHill Suites New Orleans Warehouse Arts District soon!Happy Holidays and Happy New Year!Best regards,Jonathan Gibbs

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Overall ok, stayed for one night in a 2 bedroom suite with 1 bathroom. I thought it would have 2, bit disappointed for that. Also thought there was a kitchenette. The price was a bit much. Parking was also a bit much.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Jonathan Gibbs, el 31 dic. 2023
Dear Guest, Thank you for choosing SpringHill Suites New Orleans Warehouse Arts District and for your kind feedback. We are pleased to know that your overall stay was pleasant. However, we apologize for any inconvenience you had during your recent visit. We will share your concerns with our appropriate department and ensure proper actions are taken. We appreciate your patience, and we look forward to welcoming you back again. Happy Holidays and Happy New Year!Best regards,Jonathan Gibbs

8/10 Bueno

Ronita J

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was a great stay, the staff was amazing, the daytime noise from construction was a bit disruptive. The only issue wity the room is since the couch is cloth you could see multiple stains. Otherwise, breakfast was great and parking was easy.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Manager, el 29 dic. 2023
Dear Ronita, Thank you for choosing to stay with us at SpringHill Suites New Orleans Warehouse Arts District. We are glad to know you overall had a pleasant stay and that our devoted associates, along with delicious breakfast, enhanced your time with us. That said, we apologize for the oversights made while servicing your guestroom, and we will share your comments appropriately as we strive to improve our guest's experience. We also regret the noise issues you encountered during your time with us, and we can understand the frustration this caused. We are grateful for your patience and look forward to welcoming you again. Happy New Year, and have a great New Year.Best regards,Jonathan Gibbs