Suite presidencial, 1 cama King size | Ropa de cama de alta calidad y caja de seguridad en la habitación

Opiniones de New York Hilton Midtown

4 out of 5
New York Hilton Midtown
1335 Avenue Of The Americas, New York, NY

Opiniones

8.0

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 796 de 1692 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 452 de 1692 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 203 de 1692 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 128 de 1692 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 113 de 1692 opiniones" "

8.6/10

Limpieza

8.4/10

Servicio y personal

8.0/10

Servicios

8.2/10

Condiciones de la propiedad

8.0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Lorena

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en enero de 2024
Respuesta de Vicky, el 16 ene. 2024
We are truly delighted to see we met your expectations, Lorena! We will certainly share your feedback with our teams. Thank you for choosing the New York Hilton Midtown and Happy New Year!!!

10/10 Excelente

Gerardo

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Buena estancia
Muy buena estancia. El hotel es excelente y su ubicación es extraordinaria. Mi unico comentario es que nadie nos dijo de un cargo de US$35 diarios por "destino" (destination fee). Este pago, sin embargo, se puede utilizar para comprar alimentos y bebidas en la tienda que se encuentra en el piso del lobby. La tienda está bien surtida y tiene un horario de servicio muy conveniente (cierra a la 1am).
Se hospedó 6 noches en enero de 2024
Respuesta de General Manager, el 17 ene. 2024
Dear Gerardo,Thank you for your positive feedback about your stay with us. We're delighted that you found our hotel excellent and our location extraordinary. We apologize for any miscommunication regarding the destination fee, but we appreciate your understanding that it can be used for food and drinks at our well-stocked store during convenient hours. We hope you had a memorable experience overall, and we look forward to the pleasure of welcoming you back in the future.Sincerely,New York Hilton Midtown Team

8/10 Bueno

Luisa

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Location can’t be better, it’s right in the middle of the city so moving around is very easy and convenient. Hotel is a little old but well kept. I traveled with my son and daughter and the overall experience was a good one. Everyone at the concierge desk and housekeeping were very helpful and fast. My only issue was checking in. We arrived very early on Jan 1st long before check in at three oclock. I asked for early check in, paying an extra charge of course, but weren’t given the option. My children were very tired from traveling all night and there’s nowhere to sit and wait. A very, very rude, disrespectful and unhelpful man at the reception sent us to the sitting area behind the elevator, which consists of two wood benches, and when my kids tried to lie down for a bit, someone from the hotel told the they couldn’t sleep there. My daughter is 11, she was almost crying. At last, a security guy let in the bar (which was closed) so we could wait in decent chairs. Check happened finally at 2:30pm. Being such a big and busy hotel, it could have a sitting area for guests with early or very late flights like us. And definitely improve politeness and consideration in reception personel.
Se hospedó 8 noches en enero de 2024
Respuesta de General Manager, el 17 ene. 2024
Dear Luisa,Thank you for choosing to stay with us at New York Hilton Midtown. While we're glad you enjoyed certain aspects of your experience, we're disappointed to learn we fell short of expectations in some areas. Our goal is to provide every guest with exceptional service, and we offer our sincere apologies if that was not the case for you. We can assure you that what you have described is not typical of a visit to our property. Nevertheless, your comments have been duly noted and will be discussed with our team. It was a pleasure to host you, and we hope to welcome you back in the future.Sincerely,New York Hilton Midtown Team

2/10 Terrible

roberto

Viaje en pareja, Viaje familiar, Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
El hotel está viejo y llamé varias veces que no servía el refri y no la cambiaron nunca, huele a viejo todo está viejo hasta el ascensor parece que se va desplomar y las que limpian los cuartos te están tocando y están afuera de tu cuarto vigilando, y afuera parece mercado, Pensé que era un buen hotel y pagué demasiado por lo pequeño que es y viejo y sucio los baños muy malos y el olor pésimo, las fotos engañan de la realidad de ese hotel ahh y el que está en el lobby que te hace todo al entrar de mal carácter vi que hasta a otros clientes los trato mal, porque la chinita adelante de mí le pidió el recibo y él le gritó que hasta que se fuera le iba a dar el recibo, yo hasta miedo tenía de hacerle preguntas del hotel no lo recomiendo y las por lo que cobran están sobrevalorados por eso viejo,
Se hospedó 2 noches en diciembre de 2023
Respuesta de General Manager, el 10 ene. 2024
Dear Roberto,We appreciate you sharing your thoughts. It's important to us to provide an exceptional experience to our guests, so we're distressed that certain aspects of your stay didn't meet our standards. Rest assured, we'll work closely with our housekeeping team to ensure our accommodations and facilities are immaculately clean. We'll remain focused on delivering the level of service our visitors expect, and we hope to have the chance to transform your opinions.Sincerely,New York Hilton Midtown Team

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
No hay relación precio calidad
Los cuartos necesitan más cuidado. Las cortinas estaba rotas y algo sucias. El respaldo de la cama también. La zona es lo mejor.
Se hospedó 5 noches en diciembre de 2023
Respuesta de General Manager, el 10 ene. 2024
Thank you for being our guest and for taking the time to share your valuable feedback. While we are sorry your stay wasn't as perfect as we had hoped, we are glad you and your family enjoyed your time with us. We will be sure to review your concerns with our team and look forward to welcoming you back for another great visit.Sincerely,New York Hilton Midtown Team

10/10 Excelente

Rosselin

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Me gusto mucho el hotel es hermoso y el servicio excelente
Se hospedó 5 noches en diciembre de 2023
Respuesta de General Manager, el 10 ene. 2024
Dear Rosselin,Thank you for your kind words about our hotel and excellent service. We're delighted you had a great experience at New York Hilton Midtown. Your satisfaction is our priority, and we hope to have the pleasure of hosting you again in the future. Sincerely,New York Hilton Midtown Team

10/10 Excelente

Carlos Manuel

Se hospedó 7 noches en diciembre de 2023
Respuesta de Vicky, el 25 ene. 2024
We are delighted to see we met your expectations, Carlos Manuel! We will certainly share your feedback with our teams. Thank you for choosing the New York Hilton Midtown and Happy New Year!!!

10/10 Excelente

Humberto Jesus Cordero De

Se hospedó 3 noches en diciembre de 2023
Respuesta de Vicky, el 4 ene. 2024
We are delighted to see we met your expectations! We will certainly share your feedback with our teams. Thank you for choosing the New York Hilton Midtown and Happy New Year!!!

10/10 Excelente

julio

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 9 noches en diciembre de 2023
Respuesta de Vicky, el 19 dic. 2023
We are delighted to see we met your expectations, Julio! We will certainly share your feedback/rating with our teams. Thank you for choosing the New York Hilton Midtown

10/10 Excelente

Mario Ivan, Querétaro

Se hospedó 4 noches en diciembre de 2023
Respuesta de Vicky, el 19 dic. 2023
We are delighted to see we met your expectations, Mario Ivan! We will certainly share your feedback/rating with our teams. Thank you for choosing the New York Hilton Midtown

8/10 Bueno

Juan Pablo

Le gustó: Servicio y personal y condiciones de la propiedad
Todo muy bien
Se hospedó 3 noches en octubre de 2023
Respuesta de General Manager, el 7 dic. 2023
Dear Juan Pablo,Thank you for sharing your input. We are glad to know that everything about your stay was good. It was a pleasure hosting you, and we hope to see you again soon. Sincerely,New York Hilton Midtown Team

2/10 Terrible

Ricardo

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
room are poorly cleaned, entrance area old and deteriorated. I was charged 3 times as much for the room they tell me to calle finance to solve this, I call finance department and no body answers
Se hospedó 4 noches en noviembre de 2023
Respuesta de General Manager, el 6 dic. 2023
Dear Ricardo,We're sorry to hear that you didn't have a good experience with us. Our housekeeping team will be sure to look into your comments about the room and make changes where necessary, as the cleanliness of our accommodations is incredibly important to us. In addition, what you've described regarding any billing concerns is never the experience we want our guests to have. We encourage you to reach out to the third-party site you booked with, as they will be the best ones to assist you with this matter. Thank you, and we hope you will consider giving us another chance to impress you in the future. Sincerely,New York Hilton Midtown Team

8/10 Bueno

sarah

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Me gusta el Hilton de la sexta avenida porque es cerca de muchos puntos de interés si vas por pocos días , deben mejorar el tema del Internet pues se desconecta solo y se me gastó la data de mi celular,
Se hospedó 3 noches en noviembre de 2023
Respuesta de General Manager, el 6 dic. 2023
Dear Sarah,Thank you so much for the review. It's wonderful to know that our location was perfect for your needs and that you had a good time overall. We'll be sure to look into your comments regarding the internet, and we understand your frustration. Despite this, we hope you will come back and join us again soon. Sincerely,New York Hilton Midtown Team

8/10 Bueno

Ma Carmen

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en noviembre de 2023
Respuesta de Vicky, el 6 dic. 2023
We are delighted to see we met your expectations Ma Carmen! We will certainly share your feedback with our teams. Thank you for choosing the New York Hilton Midtown!

10/10 Excelente

Yaica

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Está cerca de los mejores lugares para visitar
Se hospedó 3 noches en noviembre de 2023
Respuesta de General Manager, el 6 dic. 2023
Dear Yaica,Thank you so much for the review, and we're delighted to know that our prime location was perfect for seeing all of what Midtown has to offer. We hope you'll come back and join us again soon!Sincerely,New York Hilton Midtown Team

8/10 Bueno

Armando, SALISBURY

Le gustó: Limpieza y servicio y personal
Se hospedó 3 noches en noviembre de 2023
Respuesta de Vicky, el 28 nov. 2023
We are delighted to see we met your expectations! We will certainly share your feedback with our teams. Thank you for choosing the New York Hilton Midtown!

8/10 Bueno

Mireya, Los Angeles

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
El hotel esta muy bien situado para ver el desfile de Macys y además nos ofrecieron una habitacion para verlo mejor por un precio extra, lo cual fue muy conveniente. Nos ofrecieron una buena solución a nuestros inconvenientes que tuvimos con una reservación. Pero los cuartos son muy pequeños.
Se hospedó 1 noche en noviembre de 2023
Respuesta de General Manager, el 6 dic. 2023
Dear Mireya,Your feedback means the world to us. We're so happy to know that our location was perfect for seeing the Macy's parade and that our team was able to accommodate your requests. We'll keep your feedback about room size in mind for the future, and we hope to see you again soon. Sincerely,New York Hilton Midtown Team

10/10 Excelente

Eduardo

Le gustó: Limpieza y condiciones de la propiedad
N
Se hospedó 2 noches en octubre de 2023
Respuesta de General Manager, el 19 oct. 2023
Dear Eduardo,Thank you for choosing New York Hilton Midtown! We're glad you enjoyed your stay, and we look forward to hosting you again the next time you're in the area.Sincerely,New York Hilton Midtown Team

4/10 Malo

Francisco

Se hospedó 2 noches en septiembre de 2023
Respuesta de Vicky, el 2 oct. 2023
We are saddened to see that your stay did not meet your expectations. We work hard to make it right for our guests and hope we had the opportunity to do so. We will certainly share your rating with our teams as we strive to better service our guest experience! Thank you for choosing the New York Hilton Midtown.

8/10 Bueno

EDUARDO

Le gustó: Condiciones de la propiedad y comodidad de las habitaciones
BUENO
Buen Hotel.. un Día NO REALIZARON LA LIMPIEZA DEL CUARTO….??? Un Día utilice el Estacionamiento del Hotel por un Tiempo de poco menos de 12 Horas… me pareció demasiado costoso… me cobraron 100 dólares por ese período de Tiempo… recomiendo Mejor utilizar otro Estacionamiento Publico con son menos costoso…!!! Pedí cuarto con Dos Camas Queen o Matrimoniales… la reservación la realicé como 3 meses antes… y cuando realicé Check in… solo tenían habitaciones con 1 cama King size y un Sofá Cama… me dijeron que estaban llenos…???
Se hospedó 7 noches en agosto de 2023
Respuesta de General Manager, el 6 sept. 2023
Dear Eduardo, Thank you for your review. Based on your rating, it seems you enjoyed your overall experience. We'll be sure to share your feedback with our housekeeping team to ensure our high standards of cleanliness and hospitality are being met. Please know that when booking through a third-party site, room assignments and requests are subject to change based on availability. Additionally, you will find that parking fees have become an industry standard, especially in major cities, and we are competitively priced. It was a pleasure having you here, and we hope you enjoyed your time in NYC.Sincerely,New York Hilton Midtown Team

10/10 Excelente

Jose

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Respuesta de Vicky, el 21 ago. 2023
We are happy to see we met your expectations. We will share your score with our team as we strive to better service our guests.Thank you for choosing the New York Hilton Midtown!

10/10 Excelente

Edwin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Excellent facilities great service.
Se hospedó 5 noches en agosto de 2023
Respuesta de General Manager, el 10 ago. 2023
Dear Edwin,Our amazing hotel and wonderful staff are just some of the reasons our guests enjoy staying at New York Hilton Midtown so we are thrilled you were also impressed. Thank you for being our guest and sharing your lovely review. We look forward to welcoming you back on future visits to NYC.Sincerely,New York Hilton Midtown Team

10/10 Excelente

RICARDO, Hermosillo

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Location and great hotel
Se hospedó 6 noches en julio de 2023
Respuesta de General Manager, el 6 ago. 2023
Dear Ricardo,We're glad you had a great stay at New York Hilton Midtown. Thank you for spotlighting our central location and lovely property overall. We trust you had a comfortable visit, and we welcome you back anytime for another five-star experience. Sincerely,New York Hilton Midtown Team

8/10 Bueno

Ffrancisco

Se hospedó 6 noches en junio de 2023
Respuesta de Vicky, el 18 jul. 2023
Thank you for choosing the New York Hilton Midtown! We are happy to see you enjoyed your stay and will certainly share your rating with our team as we strive to better serve our guests.

10/10 Excelente

Ernesto A.

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en junio de 2023
Respuesta de Vicky, el 26 jun. 2023
We are delighted to hear we met your expectations! Thank you for staying with us. We will certainly share your sentiment with our teams.

10/10 Excelente

Ernesto A.

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en junio de 2023
Respuesta de Vicky, el 26 jun. 2023
We are delighted to hear we met your expectations! Thank you for staying with us. We will certainly share your sentiment with our teams.

6/10 Aceptable

ALBERTO ARMANDO

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
es un hotel viejo, me quede atorado 20 minutos en el elevador, las instalaciones del edificio son muy viejas.
Se hospedó 4 noches en junio de 2023
Respuesta de General Manager, el 13 jun. 2023
Dear Alberto,We're so sorry to hear about your experience with the elevator; please accept our deepest apologies. We appreciate you letting us know about this so that we can address the issue. Safe travels to you. Sincerely,New York Hilton Midtown Team

10/10 Excelente

Juan

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Excelente y super bien ubicado.
Se hospedó 1 noche en junio de 2023
Respuesta de General Manager, el 13 jun. 2023
Dear Juan,Thank you for choosing New York Hilton Midtown. It was our pleasure to host you during your recent visit to Manhattan. Our team is happy to hear you enjoyed our location and took the time to explore the city. We appreciate your review and hope you will consider staying with us again the next time you are in the area.

10/10 Excelente

Edwin Sanchez

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Los restaurantes están muy limitados en el menú y elevados en precio. El desayuno debería variar por día. Por último, en la habitación donde me alojé no llegaba el wifi.
Se hospedó 4 noches en mayo de 2023
Respuesta de General Manager, el 26 may. 2023
Dear Edwin,We appreciated the opportunity to host your visit, and we thank you for your review. However, we're very sorry for any inconvenience caused by the issue with Wi-Fi. We'll look into this as we continually strive to improve our guests' experiences. Thanks for your time, and we hope you'll return to our property.Sincerely,New York Hilton Midtown Team

8/10 Bueno

Masao

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
En general muy bueno. Cerca de sitios importantes
Se hospedó 3 noches en mayo de 2023
Respuesta de Vicky, el 26 jun. 2023
We are delighted to hear we met your expectations! Thank you for staying with us. We will certainly share your sentiment with our teams.

10/10 Excelente

Liza

Viaje familiar
Le gustó: Servicio y personal y condiciones de la propiedad
Bien ubicado, cerca del Central Park y de Times Square. Habitaciones cómodas, en muy buen estado y limpias.
Se hospedó 5 noches en mayo de 2023
Respuesta de General Manager, el 23 may. 2023
Dear Liza,We always enjoy hearing from our guests. It's great to know that our convenient location, and clean, comfortable rooms impressed you. If your travels bring you back to the area, please come to see us again at New York Hilton Midtown!Sincerely,New York Hilton Midtown Team

6/10 Aceptable

julio c

Viaje familiar
Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal
Queriam me cobrar 55 dolares por check-in as 10 h 30 ( check in precoce ) e mais 5 dolares por bagagem no storage. funcionarios desatenciosos no check out. terminou o horario dele no meio de meu check out e foi embora sem dar explicações até q viesse o funcionario seguinte. ótima localização. quarto bom.
Se hospedó 4 noches en mayo de 2023
Respuesta de General Manager, el 21 may. 2023
Dear Julio, Thank you for staying with us during your visit to NYC. It's wonderful to know that you enjoyed our lovely accommodations and appreciated our fantastic location; however, we apologize that we fell short of our goal of providing memorable hospitality and for any inconvenience caused by our policies. We'll be sure to discuss this with our team to ensure professional and courteous service is always offered. It was a pleasure having you here, and we hope to welcome you back for an improved experience in the future.Sincerely,New York Hilton Midtown Team

2/10 Terrible

Jose Luis, Cambridge

Viaje de negocios, Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
NO SE PAREN EN ESTE HOTEL. Sucio, ruidoso y personal desatento. Reserve 5 noches. La primera reclamé porque estaba sucia la habitación y hubo mucho ruido en la noche. Pedi cambio de habitación y no lo hicieron argumentando que no habia. La segunda noche nadie limpió el cuarto. Para la tercera noche cancelé mi estancia, explicando mis razones. Aunque parezca increíble me cobraron una noche extra de penalización por cancelar. Jamás reconocieron sus errores ni los compensaron. Preferi pagar otro hotel a quedarme ahi. Es de los peores hoteles en los que me he quedado en NY. Hay muchas mejores opciones con ubicación y precio similar.
Se hospedó 5 noches en abril de 2023
Respuesta de General Manager, el 7 may. 2023
Dear Jose,Thank you for reaching out. We're sorry to hear about any issues with your stay. You did the right thing by notifying the front desk team about your room. We are more than happy to move guests when availability permits, so we're sorry there wasn't a fit during your stay. However, we will review your comments with our housekeeping team regarding the initial cleaning and the daily cleaning. It's unfortunate that our cancellation policy wasn't your preference, but we do appreciate the valuable feedback anyway. Our team wishes you safe travels ahead. Sincerely,New York Hilton Midtown Team

10/10 Excelente

maritza

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Limpieza . Céntrico . Restaurante
Se hospedó 1 noche en abril de 2023
Respuesta de General Manager, el 28 abr. 2023
Dear Maritza,It was our pleasure to welcome you to NYC! We're thrilled that our prime location and clean accommodations were up to your standards, and we trust you had an incredible trip. Should your adventures bring you back our way, it would be a privilege to host you again.Sincerely,New York Hilton Midtown Team

10/10 Excelente

Luis

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
esta en excelente ubicación, se llega a casi todo caminando.
Se hospedó 11 noches en abril de 2023
Respuesta de General Manager, el 15 abr. 2023
Dear Luis,We were delighted to welcome you to New York Hilton Midtown during your recent stay. It's great to hear you had an enjoyable experience and that you appreciated our wonderful location within easy walking distance to everywhere you wanted to visit. Thank you so much for taking the time to share your positive review, and we hope to have the pleasure of your company again soon.Sincerely,New York Hilton Midtown Team

10/10 Excelente

Nicolas, Ciudad de México

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excelente servicio
Se hospedó 5 noches en abril de 2023
Respuesta de General Manager, el 13 abr. 2023
Dear Nicolas, Thank you for choosing us for your visit to NYC! We are pleased to note that you had a pleasant encounter with our staff, as we pride ourselves on providing exceptional service for our guests. Should your travels bring you back to the area in the future, we hope you'll consider staying with us again!Sincerely,New York Hilton Midtown Team

8/10 Bueno

FERNANDO

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en abril de 2023
Respuesta de Vicky, el 10 abr. 2023
We are delighted to see we met your expectations during your stay with us. I am happy to share your score with our teams as we look to elevate the guest experience. We look forward to being at your service in the future.

6/10 Aceptable

Hugo

Le gustó: Limpieza
No es buena opción
Solamente funcionaban dos elevadores y a veces solamente uno, estaban super llenos y tardabamos en bajar mas de 20 minutos ... el personal de limpieza ofreció sus elevadores para bajar y subir. Se tiene que pagar estacionaminto y es demasiado caro 85 dolares el día
Se hospedó 3 noches en abril de 2023
Respuesta de General Manager, el 12 abr. 2023
Dear Hugo,Thank you for your recent stay, and we appreciate you taking the time to share your valuable comments. We're sorry to hear we were unable to meet all of your expectations on this occasion and that you were disappointed with the valet parking rates; however, we do list this on our website to ensure guests are aware of the daily fee prior to arrival. Please accept our apologies for any delays you encountered with our elevators during our busier periods; we will certainly address this internally to review where improvements could be made. We're grateful for your review, and we hope to have the opportunity to provide a better stay the next time you're in the area.Sincerely,New York Hilton Midtown Team

10/10 Excelente

Joseph

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Ninguna
Se hospedó 3 noches en abril de 2023
Respuesta de Vicky, el 10 abr. 2023
We are delighted to see we met your expectations during your stay with us. I am happy to share your score with our teams as we look to elevate the guest experience. We look forward to being at your service in the future.

10/10 Excelente

GUSTAVO, LEON

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Ubicación y sus instalaciones
Respuesta de General Manager, el 13 ene. 2023
Dear Gustavo, Thank you so much for taking a moment to leave us a review. We're thrilled to know that our great location was a highlight of your visit, and we hope you were able to take full advantage of its convenience! It was truly a pleasure to have had the chance to welcome you to New York Hilton Midtown, and we hope to see you again in the future. Sincerely,New York Hilton Midtown Team

8/10 Bueno

Santiago

10/10 Excelente

Juan

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excelente ubicación
Respuesta de General Manager, el 9 ene. 2023
Dear Juan,With so much to do in the area, we hope you had a blast checking out the area. We love to see that our prime location helped make exploring the Big Apple much easier. Thank you so much for the perfect rating. Come back and visit us again anytime at New York Hilton Midtown. Sincerely,New York Hilton Midtown Team

10/10 Excelente

Cristian

10/10 Excelente

Jesus

Se hospedó 1 noche en enero de 2023
Respuesta de Vicky, el 20 feb. 2023
Thank you!!! We are delighted you enjoyed your stay!

10/10 Excelente

omar

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
.
Respuesta de General Manager , el 6 ene. 2023
Dear Omar,We were honored to host you at New York Hilton Midtown. Our team trusts you had an incredible stay with us in NYC. The pleasure was all ours, and we hope to welcome you back again soon. Sincerely,New York Hilton Midtown Team

10/10 Excelente

Humberto Jesús Cordero De

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excelente
Respuesta de General Manager, el 5 ene. 2023
Dear Humberto,It was a pleasure hosting you at New York Hilton Midtown! We're glad you enjoyed your visit, and we look forward to seeing you again the next time you're in the area.Sincerely,New York Hilton Midtown Team

10/10 Excelente

ROSA DEL CARMEN

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
El hotel tiene una ubicación privilegiada. Sin duda, lo mejor de mi estancia.
Se hospedó 8 noches en diciembre de 2022
Respuesta de General Manager, el 5 ene. 2023
Dear Rosa,With our perfect location, right in the heart of the city, there is no better choice than New York Hilton Midtown! We trust you had a great time exploring our bustling city, and we hope to be your first stop the next time your travels bring you this way. All the best!Sincerely,New York Hilton Midtown Team

10/10 Excelente

Iris Noelia

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Lo más que me gustó fue la limpieza de la habitación y la cafetería que ofrecía variedad de comida hasta las 12 de la medianoche. Lo menos que me gustó fue que la cama es pequeña para dos personas. Todo lo demás excelente.
Respuesta de General Manager, el 5 ene. 2023
Dear Iris,It was a pleasure hosting you at New York Hilton Midtown! We're glad our clean rooms and onsite dining added to your experience. However, we apologize for any disappointment with the beds, and we'll keep your comments in mind. The next time you're in town, please come see us again.Sincerely,New York Hilton Midtown Team

10/10 Excelente

Jesus

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en diciembre de 2022
Respuesta de Vicky, el 18 feb. 2023
Thank you for the great rating, Jesus!

6/10 Aceptable

Jose