Location can’t be better, it’s right in the middle of the city so moving around is very easy and convenient. Hotel is a little old but well kept. I traveled with my son and daughter and the overall experience was a good one. Everyone at the concierge desk and housekeeping were very helpful and fast. My only issue was checking in. We arrived very early on Jan 1st long before check in at three oclock. I asked for early check in, paying an extra charge of course, but weren’t given the option. My children were very tired from traveling all night and there’s nowhere to sit and wait. A very, very rude, disrespectful and unhelpful man at the reception sent us to the sitting area behind the elevator, which consists of two wood benches, and when my kids tried to lie down for a bit, someone from the hotel told the they couldn’t sleep there. My daughter is 11, she was almost crying. At last, a security guy let in the bar (which was closed) so we could wait in decent chairs. Check happened finally at 2:30pm. Being such a big and busy hotel, it could have a sitting area for guests with early or very late flights like us. And definitely improve politeness and consideration in reception personel.