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Opiniones de Hampton Inn Boston/Natick

3.5 out of 5
Hampton Inn Boston/Natick
319 Speen Street, 7, Newton, MA

Opiniones

7.8

Bueno

Puntuación de 10, es decir, Excelente. Basada en 365 de 999 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 348 de 999 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 162 de 999 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 74 de 999 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 50 de 999 opiniones" "

8.4/10

Limpieza

8.2/10

Servicio y personal

7.6/10

Servicios

8.0/10

Condiciones de la propiedad

Opiniones

8/10 Bueno

Cliente verificado

Se hospedó 1 noche en febrero de 2020

8/10 Bueno

Carlos

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Dentro de lo esperado
El hotel esta bien pero no vale lo que cuesta
Se hospedó 1 noche en septiembre de 2019
Respuesta de Caelan, el 8 oct. 2019
Thank you for your feedback!

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en julio de 2019
Respuesta de John B, el 31 jul. 2019
Thanks for the great review!

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en marzo de 2019
Respuesta de John B, el 1 abr. 2019
Thank you for the great review!

8/10 Bueno

Cliente verificado

Se hospedó 5 noches en febrero de 2019
Respuesta de John B, el 1 abr. 2019
Thank you for the great review!

10/10 Excelente

LUIS, BARCELONA

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
BUEN HOTEL
BUENAS INSTALACIONES,GRAN RESTAURANT,PARKING, MUY BUENO. VOLVERÍA
Se hospedó 4 noches en septiembre de 2018
Respuesta de John, el 29 oct. 2018
Thank you for the great review!

6/10 Aceptable

ARTURO

Le gustó: Condiciones de la propiedad
No le gustó: Limpieza
No preparation las comas correctamente, falta de papeles de banjo y toallas.
Se hospedó 3 noches en agosto de 2017
Gracias por tus comentarios. Pido disculpas por las molestias. Por favor llámenme directamente para reservas futuras. Atentamente, Manoj Kumar

2/10 Terrible

Cliente verificado

Se hospedó 1 noche en marzo de 2020

2/10 Terrible

Nicholas

No le gustó: Servicio y personal
Se hospedó 1 noche en marzo de 2020

10/10 Excelente

Cliente verificado

Le gustó: Servicio y personal
***Giving 5-star for the experience with front office staff*** I didn't actually get a chance to stay at this hotel because of travel restrictions with Covid-19. I tried calling Expedia multiple times for about 5 days and couldn't get through to cancel and basically gave up and decided took a loss for my reservation since I purchased the non-refundable option. However, the night I was suppose to check-in, I was surprise the hotel reached out to me and told me that they would honor my cancellation and full refund if I was no longer planning on coming, and that I can still try to reach out to Expedia even though my check in date has passed. I really appreciate the gesture.
Se hospedó 1 noche en marzo de 2020

10/10 Excelente

AnnaMaria

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en marzo de 2020
Respuesta de Cedric, el 17 mar. 2020
We greatly appreciate your feedback and hope you will consider joining us again for future travel.

10/10 Excelente

Gillian

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en marzo de 2020
Respuesta de Cedric, el 17 mar. 2020
We greatly appreciate you feedback and hope to have you join is again in the future

6/10 Aceptable

Paige, Dartmouth

Viaje familiar
Have stayed here on and off for years. Close to Boston but less expensive and free parking. Big plus. Changed their policy to charging for overnight parking. Very disappointing. Probably a deal breaker for going back. Seriously? Newton?
Se hospedó 1 noche en marzo de 2020
Respuesta de Cedric, el 14 mar. 2020
We appreciate your feedback and will ear your concerns to management. We hope to have you stay with us again.

6/10 Aceptable

Cliente verificado

Se hospedó 1 noche en marzo de 2020
Respuesta de Cedric , el 14 mar. 2020
Thank you for your feedback. We hope to have you stay with us again

4/10 Malo

Don'tStayHere

Viaje de negocios
Le gustó: Servicio y personal
No le gustó: Servicios y condiciones de la propiedad
Heater didn't work, freezing room. Small room. Door handle broken, shower handles broken. Something bit me. Gross. Slow bar staff (like 15min to wait). Rather stay in a Motel 6.
Se hospedó 1 noche en marzo de 2020
Respuesta de Cedric, el 10 mar. 2020
We apologize about your experience and will look into this matter. Please don't hesitate to contact us.

10/10 Excelente

Cliente verificado

Se hospedó 1 noche en marzo de 2020
Respuesta de cedric, el 10 mar. 2020
Thank you for your great review. Hope to have you again soon.

10/10 Excelente

Carolyn

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
The stay was great beautiful hotel...gracious staff...good food😊
Se hospedó 2 noches en marzo de 2020
Respuesta de cedric, el 10 mar. 2020
Thank you for your feedback, it is greatly appreciated. We hope to see you again soon.

6/10 Aceptable

Cliente verificado

Viaje familiar
No le gustó: Condiciones de la propiedad
We had a comfortable stay. The bed was nice. Our toilet kept making noise after the flush which was annoying.
Se hospedó 2 noches en marzo de 2020
Respuesta de Kyle, el 17 mar. 2020
Thank you for your feedback! We will look into the toilet issue. Have a nice day and we hope to see you again.

8/10 Bueno

Cliente verificado

Viaje en pareja
Le gustó: Limpieza y servicio y personal
Liked the light dimmers next to bed. Hotel had no valet or concierge to help with bags to the room.
Se hospedó 2 noches en febrero de 2020
Respuesta de Kyle, el 3 mar. 2020
Thank you for your review and we are happy you enjoyed your stay. We will take your suggestion into consideration. We hope to see you again soon!

10/10 Excelente

Pascal, Stoney creek

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great location in a great area. Not far from downtown by car and directly by a train station. Great staff and nice rooms.
Se hospedó 2 noches en febrero de 2020
Respuesta de John B, el 2 mar. 2020
Thank you for the great review!

10/10 Excelente

Cliente verificado

Se hospedó 1 noche en febrero de 2020
Respuesta de John B, el 29 feb. 2020
Thank you for the great review!

8/10 Bueno

Jamie, CT

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything was clean and comfortable right next to Riverside station hotel parking is reasonable one hour T into the city. Staff were very polite and one of another way to make sure guests were happy.
Se hospedó 1 noche en febrero de 2020
Respuesta de John B, el 29 feb. 2020
Thank you for the great review!

6/10 Aceptable

polat, Los Angeles

No le gustó: Servicio y personal y servicios
They charge me fee because I checked in att 11 am , I traveled all over the world and stayed in May hotels , but it was first time I see such a stupid rule . They should put their rules in the booking list , stuff was rude , I don’t think you want to stay there anymore .
Se hospedó 2 noches en febrero de 2020
Respuesta de Cedric, el 26 feb. 2020
We apologize about your experience, however 11 AM is outside of check-in period which is 4 PM. In the future we can try to accommodate you the best we can pending occupancy with a call prior to your arrival.

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No Heat, Dirty Bathroom, Broken light switch, Broken TV.
Se hospedó 2 noches en febrero de 2020
Respuesta de Cedric, el 22 feb. 2020
I do apologies for the conditions of your room during your stay. Please contact the hotel as we would like to see if their is a way we can rectify this situation for you once we do an investigation.

4/10 Malo

Cliente verificado

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No le gustó: Servicios
No washcloths in the bathrooms. I used my debit card only there while checking in and someone used my card to but 200$ worth of shoes at footlocker. Then yesterday they tried to spend 2500$ at Saks Fifth Ave. Either someone hacked your system to get my # or an employee there got it. It was used nowhere else but checking into your hotel. Very disappointed.
Se hospedó 3 noches en febrero de 2020
Respuesta de John B , el 21 feb. 2020
We're very sorry about the issues that you encountered with your stay. We're deeply concerned with the comments you provided about someone stealing your card information. Please feel free to contact the hotel so we can further assist.

8/10 Bueno

Leo

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2020
Respuesta de John B , el 20 feb. 2020
Thank you for the great review!

10/10 Excelente

Jordan, Manchester

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Lovely hotel. Excellent restaurant. Good size rooms. Very close to nearest T rail stop. Overall excellent experience.
Se hospedó 4 noches en diciembre de 2019
Respuesta de Cedric, el 19 feb. 2020
Thank you so much for your feedback. We hope to have you stay with us again.

10/10 Excelente

AllySandra

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
good.
t was a very great stay. the only issue was one of the elevators not working and there not being a fridge or microwave in the room. everything else was great.
Se hospedó 3 noches en febrero de 2020
Respuesta de John B, el 18 feb. 2020
Thank you for your great review we appreciate your feedback!

10/10 Excelente

Cliente verificado

Se hospedó 1 noche en noviembre de 2019
Respuesta de Cedric, el 18 feb. 2020
We appreciate you staying with us and the positive feedback> We hope to see you again soon.

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great place to stay. The room was very clean and comfortable. Staff was very friendly and peasant. Breakfast was good at the restaurant. I would stay here again.
Se hospedó 1 noche en febrero de 2020
Respuesta de John B , el 17 feb. 2020
Thank you for the great review we appreciate your feedback!

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios
Se hospedó 1 noche en febrero de 2020
Respuesta de John B, el 17 feb. 2020
Thank you for your review

10/10 Excelente

Robert

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very Happy Stay at Hotel Indigo Boston Newton
I was very pleasantly surprised that Hotel Indigo Boston Newton was so clean, friendly and convenient. I was extremely happy with the price, too.
Se hospedó 2 noches en febrero de 2020
Respuesta de John B , el 17 feb. 2020
Thank you for the great review!

2/10 Terrible

Nina

No le gustó: Servicio y personal
Se hospedó 1 noche en febrero de 2020

6/10 Aceptable

Unique

Viaje de negocios
Le gustó: Servicio y personal y condiciones de la propiedad
Wasnt Happy
The check in experience was good got to room itvwaa freexing fidnt know how to turn air off it waa 14 degress out side i had ti call frint desk around 3 times the tv didnt work, and the elevator was down, and throught the nighg people was knocking on my door i was disturbed all night this happened until almost 3am so i got up early valled dront desk and checked out super early!! Not Happy beautiful place though.
Se hospedó 1 noche en febrero de 2020
Respuesta de John B, el 15 feb. 2020
Good Morning. Thank you for your review and we appreciate your feedback. We deeply apologize for the issues that you encountered with us. We will address the noise issues and hope you give us another chance to stay in the future.

10/10 Excelente

Jennifer, Pittsfield MA

Viaje de negocios
Le gustó: Limpieza y servicio y personal
Very close to the hospital... convenient parking although paid a fee to park.
Se hospedó 1 noche en febrero de 2020
Respuesta de John B, el 15 feb. 2020
Thank you for the great review

8/10 Bueno

Morgan, Hinsdale Ma

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Right next to the T station off of Rt 95 In-house restaurant very good
Se hospedó 2 noches en febrero de 2020
Respuesta de John B , el 15 feb. 2020
Thank you for the review.

10/10 Excelente

Cliente verificado

Viaje en grupo, Viaje de negocios, Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It's in a convenient location. The rooms are decent. The staff at the front desk and the housekeepers are always nice and accommodating. Restaurant service is leisurely so if you are in a rush let them know and they'll pick up the pace.
Se hospedó 1 noche en febrero de 2020
Respuesta de John B, el 13 feb. 2020
Thank you for the review! We appreciate your feedback!

10/10 Excelente

Cliente verificado

Se hospedó 1 noche en febrero de 2020
Respuesta de John B , el 12 feb. 2020
Thank you for the great review

8/10 Bueno

Mara

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
The room was nice, but the light switches were a little confusing to figure out. The wardrobe didn’t open all the way because it was too close to the bed, but it wasn’t a problem for me since I was only staying overnight and didn’t have anything to hang. Breakfast was good, but the server was not very attentive, although there were only three tables (including me). It is in a convenient location and the Hotels.com price was very reasonable, so I would stay there again.
Se hospedó 1 noche en febrero de 2020
Respuesta de John B, el 11 feb. 2020
Thank you for your review we appreciate your feedback.

8/10 Bueno

Kevin, Pittsfield, MA

Viaje familiar
Le gustó: Limpieza y servicio y personal
We booked this because of the proximity to the T. Had tickets to a show at the Wang Theater. Walked down the hill and on to the T and the same coming back. workred out great. Was a little disappointed with breakfast cold eggs and over done bacon.
Se hospedó 1 noche en febrero de 2020
Respuesta de John B, el 11 feb. 2020
Thank you for your review we appreciate your feedback.

6/10 Aceptable

Cliente verificado

Viaje de negocios, Viaje familiar
Le gustó: Limpieza y servicio y personal
Rooms are a tad small and AC unit can be noisy but overall cozy hotel and friendly staff
Se hospedó 3 noches en enero de 2020
Respuesta de John B, el 10 feb. 2020
Thank you for the review. We appreciate your feedback as we will use this for future feedback.

4/10 Malo

Cliente verificado

Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal
Se hospedó 1 noche en febrero de 2020
Respuesta de John B, el 10 feb. 2020
Thank you for your review.

10/10 Excelente

Lainie, Cohasset

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Room was a perfect size, very comfortable. Our only wish is for a strong exhaust fan in the bathroom...gets very steamy, very slippery. Love that a restaurant is in the building...great food!
Se hospedó 1 noche en febrero de 2020
Respuesta de John B, el 10 feb. 2020
Thank you for the great review!

4/10 Malo

Liza

Viaje familiar
not great
sink was slow to drain. Restaurant bar area spelled like fast food - not pleasant experience to have a drink.
Se hospedó 1 noche en febrero de 2020
Respuesta de John B, el 7 feb. 2020
Thank you for your review we appreciate your feedback. We deeply apologize for the issues that you encountered during your stay.

8/10 Bueno

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
All good. Clean room, nice staff, good food.Served the purpose well.
Se hospedó 3 noches en enero de 2020
Respuesta de John B, el 3 feb. 2020
Thank you for the great review!

10/10 Excelente

Felecia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excellent
Se hospedó 1 noche en febrero de 2020
Respuesta de John B, el 3 feb. 2020
Thank you for your great review!

10/10 Excelente

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It's pretty plain. The room was clean, but very little about it stands out. The staff was good about bringing extra blankets when requested.
Se hospedó 1 noche en enero de 2020
Respuesta de Cedric, el 1 feb. 2020
We thank you for your comments and hope to have you stay with us again. Is there any ideas about how we can make your stay more enjoyable and comfortable?

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 3 noches en enero de 2020
Respuesta de Cedric, el 1 feb. 2020
Thank you for staying with us and your rating, we greatly appreciate the feedback.

10/10 Excelente

Cliente verificado

Se hospedó 2 noches en enero de 2020
Respuesta de Cedric, el 31 ene. 2020
Thank you for the rating, I hope you enjoyed your stay with us. Please feel free to share more about your stay and let us know what else we can do to make it more comfortable.

10/10 Excelente

Heather

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
I would visit again
Loved the restaurant breakfast food and style. Nice atmosphere and amenities in the hotel. The staff was super helpful. In fact they connected us with Indigo Hotel downtown to arrange parking for a reasonable price, while we visited TD Garden, across the street. Only 1 thing I didn’t care for was the music playing in every space of the hotel. I usually like to find a quiet corner to be alone since my kids monopolize our room when we’re there. I couldn’t find a single quiet corner that wasn’t blaring music, that I didn’t really care for. I would visit again!
Se hospedó 2 noches en enero de 2020
Respuesta de Cedric, el 31 ene. 2020
Sincerely apologize about the inconvenience. Most of our spaces are typically utilized for functions hence the music, but next time you stay let us know at the front desk and we can see how best to accommodate you.