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Opiniones de Holiday Inn Express Hotel & Suites Seaside-Convention Center, an IHG Hotel

2.5 out of 5

Opiniones

8.8

Excelente

Puntuación de 10, es decir, Excelente. Basada en 572 de 941 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 232 de 941 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 67 de 941 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 34 de 941 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 36 de 941 opiniones" "

9.2/10

Limpieza

9.0/10

Servicio y personal

8.8/10

Servicios

9.2/10

Condiciones de la propiedad

8.8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Wilson

Se hospedó 1 noche en julio de 2023
Respuesta de Front desk, el 7 ago. 2023
Thank you for the feedback, we are happy that you enjoyed your stay. We hope to see you again sometime soon.

10/10 Excelente

EDUARDO

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
agradable estancia
el personal muy amable y atento, todo muy limpio, super bien ubicado, definitivamente volveríamos
Se hospedó 1 noche en abril de 2023
Respuesta de General Manager, el 14 abr. 2023
Dear Eduardo, It is wonderful to know that you had an excellent experience with us! Our team is committed to providing high-quality guest service, and we’re thrilled to hear that we made a good impression on you. Receiving recognition for our high standards of cleanliness and fantastic location is always appreciated as well. Thank you for your kind words, and we look forward to welcoming you back again soon!

10/10 Excelente

Estefania

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Magnifico para ir de ruta.
Se hospedó 2 noches en febrero de 2022
Respuesta de General Manager, el 16 feb. 2022
Dear Estefania, We are delighted to hear you found our comfortable accommodations perfect for your travels! Thank you for your glowing review, and we hope you will come back to see us at Holiday Inn Express & Suites Seaside-Convention Center again soon!

6/10 Aceptable

Viajero

Viaje familiar con niños
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Muy buena ubicación. El personal de recepción muy amable sin embargo no activaron las llaves y después nos enviaron a una habitación ya otorgada a otros huéspedes. Faltaba ropa de cama y toallas. El area de café con limpieza deficiente. Parecía q el hotel tenía una ocupación superior comparado con el personal trabajando ese día.
Se hospedó 1 noche en mayo de 2019
Respuesta de General Manager, el 15 may. 2019
We appreciate your recent feedback about your stay with us. It's good to learn that our convenient location was an asset to you. However, we apologize sincerely for aspects of your visit that fell short of meeting your expectations. Our team will work to ensure an efficient check-in process. We'll also make sure that rooms are properly prepared for guest arrival. Having said that, we're glad our service was courteous. Thank you for your input and we hope for a chance to deliver an even better stay.

10/10 Excelente

Larry

Viaje con mascota, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
disappointed the pool was not available
Se hospedó 1 noche en marzo de 2024
Respuesta de Front Desk, el 2 abr. 2024
Thank you for your kind review! We apologize for the maintenance issues with the pool. Our staff have reached out to professionals for getting it repaired. I do hope we'll get to see you again.

8/10 Bueno

Rob

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 4 noches en marzo de 2024
Respuesta de Front Desk, el 30 mar. 2024
Thank you for your kind review! We hope to see you again soon.

10/10 Excelente

Kelly

Se hospedó 2 noches en marzo de 2024
Respuesta de Front Desk, el 15 abr. 2024
Thank you so much for your kind review.

10/10 Excelente

Roger

Viaje familiar
Le gustó: Limpieza y servicios
Very clean, everyone was nice and professional and very helpful
Se hospedó 1 noche en marzo de 2024
Respuesta de Front Desk, el 12 mar. 2024
Thank you for your kind review!

10/10 Excelente

Jonai

Beautiful! Can’t wait to come back. Amazing breakfast and front desk people! Thank you all!
Se hospedó 1 noche en marzo de 2024
Respuesta de Front Desk, el 4 mar. 2024
Thank you for the kind review! We hope to see you again soon.

10/10 Excelente

Patricia

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very clean rooms and friendly staff
Se hospedó 1 noche en febrero de 2024
Respuesta de Front Desk, el 26 feb. 2024
Thank you so much for the kind review! We hope to see you again soon!

8/10 Bueno

Ashlee

Se hospedó 1 noche en febrero de 2024
Respuesta de Front Desk, el 22 mar. 2024
Thank you for the kind review! We hope to see you again soon.

8/10 Bueno

Eric

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great time and great stay
Se hospedó 1 noche en noviembre de 2023
Respuesta de Front Desk, el 16 feb. 2024
Thank you for your kind review!

6/10 Aceptable

Aleksandr

Se hospedó 1 noche en febrero de 2024
Respuesta de Front Desk, el 22 mar. 2024
Thank you for your input. If there are ways we can serve you better in the future, please feel free to let us know. We hope to see you again soon!

6/10 Aceptable

Tatiana

Se hospedó 2 noches en enero de 2024
Respuesta de Front Desk, el 22 mar. 2024
Thank you for your input. If there are ways we can serve you better in the future, please feel free to let us know. We hope to see you again soon!

10/10 Excelente

Eileen

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice, big room!
Se hospedó 2 noches en febrero de 2024
Respuesta de Front Desk, el 13 feb. 2024
Thank you for your kind review!

10/10 Excelente

Allison

Se hospedó 1 noche en enero de 2024
Respuesta de Front Desk, el 28 ene. 2024
Thank you for your kind review!

8/10 Bueno

William

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
When the website says " view room" and at best what you can see is a very narrow gap between buildings....
Se hospedó 1 noche en enero de 2024
Respuesta de General Manager, el 19 ene. 2024
Dear William,It's disheartening to learn that you were disappointed with the view from your room, and we apologize for your frustration. In the future, please let our team know about any concerns you may have, as we are more than happy to assist. Though your entire stay wasn't flawless, we hope you'll give us another chance to provide you with a five-star experience.

8/10 Bueno

Catherine, Gresham

Se hospedó 1 noche en enero de 2024
Respuesta de Front Desk, el 28 ene. 2024
Thank you for your kind review! If we can serve you better in the future, please feel free to let us know how.

10/10 Excelente

Jessica

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Front Desk, el 28 ene. 2024
Thank you for your kind review!

4/10 Malo

Elizabeth

Viaje familiar, Viaje familiar con niños
Le gustó: Condiciones de la propiedad
No le gustó: Servicio y personal
When my family and I went for New Year’s Eve night we booked through Expedia. When we booked it was said that it was a river view and had everything else we were looking for. Then we get there and the two receptionists were rude and talking to me and my partner like we were stupid when we were asking questions. Once we got to our room it wasn’t a river view so we went back down to figure it out and basically told us we couldn’t get one unless we canceled the reservation we made and did a new one and hope we’d get our money back even after she said their booking cancellation rules. So then after over an hour and a half of trying to figure it out with support and them not answering the calls the receptionists denied us being able to move rooms KNOWING they had them available but because I wouldn’t let her be disrespectful to us she didn’t like that and treated us poorly and being unprofessional.
Se hospedó 1 noche en diciembre de 2023
Respuesta de General Manager, el 9 ene. 2024
Dear Elizabeth,We're truly sorry to hear about your experience, as this is not a typical occurrence for us. First of all, please accept our sincere apologies that the level of service you received clearly fell below our standards. Rest assured that we will be speaking with our team to ensure this does not happen again in the future. Regarding your reservation, while the third-party site you used to book will be best equipped to assist you with questions about your reservation, we also invite you to reach out to us offline so that we can obtain more details about what occurred. Thank you for your patience and for bringing this matter to our attention.

10/10 Excelente

Richard

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We liked the friendly, helpful staff. The breakfast was well prepared and much better than other hotels where we have stayed. The propery is clean, safe, and well maintained.
Se hospedó 3 noches en diciembre de 2023
Respuesta de General Manager, el 9 ene. 2024
Dear Richard,Thank you for visiting Holiday Inn Express-Seaside and for your fantastic review! We are pleased you enjoyed our helpful team, delicious breakfast, and clean facilities. It was a pleasure having you as a guest, and we would like to invite you back again anytime.

10/10 Excelente

Vanessa

Se hospedó 1 noche en diciembre de 2023
Respuesta de Front Desk, el 28 ene. 2024
Thank you for your kind review!

8/10 Bueno

Samuel, Scappoose

Viaje familiar con niños
Le gustó: Servicios y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de AGM, el 25 dic. 2023
Thank you so much. We appreciate your feedback, and we're glad you chose to stay with us, and we hope to welcome you back soon. If you have any suggestions for improvement, we'd love to hear them. Safe travels!

10/10 Excelente

Andrey, Hillsboro

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
only a few hundred feet away from restaurants/bars
Se hospedó 1 noche en diciembre de 2023
Respuesta de AGM, el 20 dic. 2023
Thank you sincerely for your outstanding rating! We're thrilled to hear your positive experience. Your mention of enjoying the proximity to downtown restaurants and bars is wonderful feedback.

10/10 Excelente

Iwalani

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great service, ambience, breakfast, amenities, location!! Clean rooms.
Se hospedó 1 noche en diciembre de 2023
Respuesta de General Manager, el 19 dic. 2023
Dear Iwalani,Thank you for your succinct yet wonderful review! We are thrilled we were able to exceed your expectations and look forward to welcoming you back to Holiday Inn Express – Seaside.

10/10 Excelente

Carmen

Se hospedó 2 noches en diciembre de 2023
Respuesta de AGM, el 20 dic. 2023
Thank you so much for your generous rating! We truly appreciate your positive feedback and are delighted to hear about positive experience.

10/10 Excelente

A W

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en noviembre de 2023
Respuesta de AGM, el 20 dic. 2023
Thank you so much for your generous rating! We truly appreciate your positive feedback and are delighted to hear about positive experience.

10/10 Excelente

Steve, Portland

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
everything was fine in this hotel
Se hospedó 1 noche en noviembre de 2023
Respuesta de Front Desk, el 3 dic. 2023
Thank you for your kind review! We hope to see you again soon.

10/10 Excelente

Cindy

Viaje en pareja, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Loved the location and the price! The room was very spacious and comfortable!
Se hospedó 1 noche en noviembre de 2023
Respuesta de General Manager, el 29 nov. 2023
Dear Cindy,There is nothing we like to hear more than a guest who had an awesome, comfortable time with us at Holiday Inn Express – Seaside. We thank you for choosing. We are delighted you enjoyed our awesome location and spacious accommodations, and we hope to have the honor of welcoming you back again soon.

10/10 Excelente

Ilona

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I liked that everything was clean and good. I also enjoyed included breakfast and jacuzzi/pool time. Great place, would love to come back!
Se hospedó 2 noches en noviembre de 2023
Respuesta de Front Desk, el 20 nov. 2023
Thank you so much for your amazing review! We would love to see you again soon.

8/10 Bueno

Logan

Le gustó: Limpieza y comodidad de las habitaciones
Would stay again. Clean and affordable. Nice hot tub.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Front Desk, el 19 nov. 2023
Thanks for your kind review. We hope to see you again soon!

10/10 Excelente

wei

Le gustó: Servicio y personal y condiciones de la propiedad
good
Se hospedó 3 noches en noviembre de 2023
Respuesta de Front Desk, el 6 nov. 2023
Thank you so much for your amazing review! It means so much to us. We hope to see you again!

8/10 Bueno

Simona

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Wir hatten ein Zimmer im ersten Stock , zur Straße !! Es war laut !!
Se hospedó 2 noches en octubre de 2023
Respuesta de General Manager, el 4 nov. 2023
Dear Simona,Thank you for your recent stay with us. Guest feedback is appreciated and welcome, and we thank you for taking the time to leave a review. We always strive to exceed the needs of our visitors, so while we hope you had a nice stay overall, we apologize that aspects of our accommodations didn't meet your expectations. As a result, we will pass along your constructive feedback to our team. It would be an honor to welcome you back to our hotel the next time you're in town.

8/10 Bueno

Jeffrey, Chattanooga

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great location.
Se hospedó 1 noche en octubre de 2023
Respuesta de Front Desk, el 31 oct. 2023
Thank you for your kind review!

8/10 Bueno

Timothy

Se hospedó 1 noche en octubre de 2023
Respuesta de Front Desk, el 11 nov. 2023
Thank you for your kind review!

8/10 Bueno

Amanda

Le gustó: Limpieza
Se hospedó 1 noche en octubre de 2023
Respuesta de Front Desk, el 10 oct. 2023
Thank you for your kind review!

10/10 Excelente

Joshua

Se hospedó 1 noche en octubre de 2023
Respuesta de Front Desk , el 28 oct. 2023
We are happy to hear that you enjoyed your experience at our hotel, and we hope to see you again soon!

8/10 Bueno

Celia

Viaje familiar
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 2 noches en octubre de 2023
Respuesta de Front Desk , el 7 oct. 2023
We are glad to hear that you enjoyed your time with us. We hope to see you again soon.

8/10 Bueno

Catherine

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en septiembre de 2023
Respuesta de Front Desk, el 3 oct. 2023
Thank you for your kind review!

10/10 Excelente

John

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Pool and the hot tub looks dirty. Needs to take a good care on hotel amenities
Se hospedó 3 noches en septiembre de 2023
Respuesta de General Manager, el 29 sept. 2023
Dear John, Thank you for your review. Based on your rating, it seems you enjoyed your overall experience. That said, your feedback will be shared with maintenance to ensure our high standards of cleanliness are being met. Take care, and know we'd be thrilled to welcome you back anytime your plans bring you this way.

8/10 Bueno

Kathy L

Viaje en pareja
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
The staff were friendly and helpful! Breakfast was typical free breakfast, but nice and plentiful. Fitness room was nice. Modern facility and room was clean. Bathroom was largest of all hotels we stayed in on our vacation.
Se hospedó 2 noches en septiembre de 2023
Respuesta de General Manager, el 29 sept. 2023
Dear Kathy,Thank you for taking the time to share your feedback! We're glad our staff was courteous and you found our breakfast enjoyable. It's also great that you appreciated our fitness room and found our modern facilities. We hope you had a fantastic vacation and will choose to stay with us again at Holiday Inn Express – Seaside!

10/10 Excelente

Veng

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel staff very friendly and helpful and the room very clean and big
Se hospedó 1 noche en septiembre de 2023
Respuesta de Front Desk, el 26 sept. 2023
Thank you for your kind review! We hope to serve you again in the future.

10/10 Excelente

Ronen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en septiembre de 2023
Respuesta de Front Desk, el 26 sept. 2023
Thank you for your kind review! We hope to serve you again in the future.

10/10 Excelente

Anita

Le gustó: Servicio y personal
Se hospedó 1 noche en septiembre de 2023
Respuesta de Front Desk, el 26 sept. 2023
Thank you for your kind review! We hope to serve you again in the future.

10/10 Excelente

Sean E

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was only a short walk from the beach area.
Se hospedó 1 noche en septiembre de 2023
Respuesta de General Manager, el 22 sept. 2023
Dear Sean,It was a pleasure to have you stay with us at Holiday Inn Express – Seaside while you were enjoying a beach getaway, and we are thrilled you were impressed. Thank you for sharing your kind review. We look forward to welcoming you back again for another memorable visit.

10/10 Excelente

DANIEL CHARLES

Se hospedó 4 noches en septiembre de 2023
Respuesta de Front Desk, el 9 oct. 2023
Thank you for your kind review!

2/10 Terrible

Oana Gabriela

No le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2023
Respuesta de Front Desk, el 19 sept. 2023
I'm sorry that we did not meet your expectations. Thank you for your feedback.

8/10 Bueno

Shay

Se hospedó 3 noches en agosto de 2023
Respuesta de Front Desk, el 4 oct. 2023
Thank you for your kind review!

10/10 Excelente

anatoliy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en septiembre de 2023
Respuesta de Front Desk, el 12 sept. 2023
Thank you for the kind review!

10/10 Excelente

Kenny

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2023
Respuesta de Front Desk , el 28 oct. 2023
We are happy to hear that you enjoyed your experience at our hotel, and we hope to see you again soon!