Terraza o patio

Opiniones de SpringHill Suites by Marriott New Orleans Warehouse Arts District

3 out of 5

Opiniones

8.6

Excelente

Puntuación de 10, es decir, Excelente. Basada en 565 de 1005 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 273 de 1005 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 94 de 1005 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 42 de 1005 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 31 de 1005 opiniones" "

9.0/10

Limpieza

8.8/10

Servicio y personal

8.4/10

Servicios

8.8/10

Condiciones de la propiedad

8.4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Antonietta

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente
Se hospedó 1 noche en diciembre de 2022
Respuesta de Sr. Operations Manager, el 5 ene. 2023
Dear Antonietta, It was a pleasure having you as our guest at SpringHill Suites New Orleans Warehouse Arts District. We strive to deliver an exceptional experience to each of our guests in all areas of our hotel and your feedback tells us we are meeting our goals. Thank you for taking the time to share your perfect rating, and we look forward to hosting you again soon.Best Regards Josephine JonesSr. Operations Manager

10/10 Excelente

Oscar

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 3 noches en agosto de 2022
Respuesta de Sr. Operations Manager, el 8 dic. 2022
Dear Oscar, Thank you for your fantastic rating! We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon to SpringHill Suites New Orleans Warehouse Arts District.Best Regards Josephine Jones,Sr. Operations Manager

10/10 Excelente

Johnatan

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Habitación cómoda, llegamos tarde para nuestro check in y en el hotel nos recibieron amablemente, habitación limpia y cómoda
Se hospedó 1 noche en julio de 2022
Respuesta de Sr. Operations Manager, el 31 jul. 2022
Dear Johnatan, thank you for the nice comments regarding your experience at SpringHill Suites New Orleans Downtown/Convention Center. Our goal is to make every guest feel welcome and comfortable their entire visit, and we are pleased to know your visit with us exceeded these expectations. We look forward to hosting you again the next time you are in the New Orleans area. Best Regards Josephine Jones, Sr. Operations Manager

8/10 Bueno

Adrian

Se hospedó 2 noches en julio de 2022
Respuesta de Sr. Operations Manager, el 18 jul. 2022
Dear Adrian, thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at SpringHill Suites New Orleans Downtown/Convention Center; we hope to see you again soon. Best Regards Josephine Jones Sr. Operations Manager

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente hotel
Excelente hotel, ampli y muy limpio
Se hospedó 1 noche en diciembre de 2021

10/10 Excelente

LENNY AIRAM

Se hospedó 7 noches en junio de 2021

6/10 Aceptable

Cliente verificado

Viaje familiar
Le gustó: Servicio y personal y condiciones de la propiedad
No hay limpieza diaria de la habitación. Hay que estarla solicitando
Se hospedó 10 noches en mayo de 2021

10/10 Excelente

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Muy cómodo el hotel. Buena ubicación. Lo único es que ningún día se hizo limpieza del cuarto.
Se hospedó 4 noches en abril de 2021

10/10 Excelente

Cliente verificado

Se hospedó 1 noche en marzo de 2021

4/10 Malo

Lucero

Viaje familiar
Le gustó: Comodidad de las habitaciones
No le gustó: Limpieza
Tres dias y nunca fueron a limpiar el cuarto y menos a sacar la basura no cambiaron las sábanas de las camas
Se hospedó 3 noches en diciembre de 2020

10/10 Excelente

JULIAN

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2019
Respuesta de Assistant General Manager, el 27 dic. 2019
Dear Julian, thank you for your fantastic rating. We are pleased you stayed at SpringHill Suites New Orleans Downtown/Convention Center and even more pleased you were completely satisfied. We look forward to having you as our guest again soon. Sincerely, Edison Coronado, Assistant General Manager

8/10 Bueno

SHIRLEY

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Excelente
Se hospedó 1 noche en diciembre de 2019
Respuesta de Assistant General Manager, el 27 dic. 2019
Dear Shirley, thank you for sharing the wonderful rating about your experience at SpringHill Suites New Orleans Downtown/Convention Center. We are happy to see your stay was pleasant in every way, and we hope to have the pleasure of hosting you again. Sincerely, Edison Coronado, Assistant General Manager

10/10 Excelente

Carlos A

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 7 noches en septiembre de 2019
Respuesta de Assistant General Manager, el 29 sept. 2019
Dear Carlos, thank you for letting us know your visit to SpringHill Suites New Orleans Downtown/Convention Center was perfect in every way. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Edison Coronado, Assistant General Manager

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 4 noches en julio de 2019
Respuesta de Assistant General Manager, el 11 jul. 2019
Dear Guest, thank you for your nice rating of SpringHill Suites New Orleans Downtown/Convention Center. We are pleased your stay with us was a great one, and we look forward to welcoming you again soon. Sincerely, Edison Coronado, Assistant General Manager

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
La cortina del baño está muy corta y se tiraba el agua, falta de variación de desayuno
Se hospedó 7 noches en abril de 2019
Respuesta de Assistant General Manager, el 22 abr. 2019
Dear Guest, thank you for reviewing SpringHill Suites New Orleans Downtown/Convention Center. We are pleased to learn from your ratings that you enjoyed your overall stay with us. However, we are sorry for the problems you encountered in your bathroom and that our breakfast menu did not meet your expectations. We have shared your concerns with appropriate members of our team to see where we can make improvements. Thank you once more, and we hope to have another opportunity to welcoming you again soon. Sincerely, Edison Coronado, Assistant General Manager

10/10 Excelente

Luis, México

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente ubicación y condiciones del lugar. Espacios amplios y seguros. Buen ambiente en general.
Se hospedó 4 noches en octubre de 2018

10/10 Excelente

visita, mexico

Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Muy buena opción para familias lo recomiendo ampliamente bien ubicado
Se hospedó 7 noches en diciembre de 2017

8/10 Bueno

Hola

Viaje familiar con niños
Le gustó: Limpieza, servicios, condiciones de la propiedad
No le gustó: Servicio y personal
No me gustó que el personal nos miraba mal y además llegamos y no estaba el cuarto disponible
Se hospedó 2 noches en marzo de 2024

8/10 Bueno

LEE ALLEN, Milton

Le gustó: Servicios
Very nice and clean
Se hospedó 3 noches en febrero de 2024
Respuesta de Jonathan Gibbs, el 4 mar. 2024
Dear M. Lee, We want to thank you for choosing to stay with us at SpringHill Suites New Orleans Warehouse Arts District. We are delighted to learn you found our hotel to be so comfortable and completely spotless. We hope to have the pleasure of doing so again whenever you return to the area. Best regards,Jonathan Gibbs

10/10 Excelente

Amanda

Viaje en pareja, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en febrero de 2024
Respuesta de Jonathan Gibbs, el 3 mar. 2024
Dear Amanda, Thank you for choosing to stay with us and for leaving your rating. We're delighted to know that you had a great experience here at SpringHill Suites New Orleans Warehouse Arts District. We look forward to welcoming you back on your next visit.Best regards,Jonathan Gibbs

10/10 Excelente

kathryn

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We really enjoyed our stay. Fast and easy check-in, clean room, great location and decent breakfast options.
Se hospedó 2 noches en febrero de 2024
Respuesta de Jonathan Gibbs, el 5 mar. 2024
Dear Kathryn, Thank you for sharing your review of SpringHill Suites New Orleans Warehouse Arts District. We are pleased you enjoyed our spotless accommodations and the excellent service provided by our front desk associates. We also appreciate you mentioning our convenient location and ideal breakfast. We hope you will make us your home whenever your travels bring you to our exciting city.Best regards,Jonathan Gibbs

10/10 Excelente

Josean C.

Viaje de negocios, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We had a good time.
Se hospedó 2 noches en febrero de 2024
Respuesta de GENERAL MANAGER, el 25 feb. 2024
Dear Josean, Thank you for the generous rating and comments regarding your time at SpringHill Suites New Orleans Warehouse Arts District. Our goal is to make every guest feel welcome and comfortable during their entire visit, and we are pleased to know your experience with us exceeded these expectations. We look forward to hosting you again the next time you are in the area.Best regards,Jonathan Gibbs

10/10 Excelente

Chad

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Absolutely no problems friendly front desk staff
Se hospedó 2 noches en febrero de 2024
Respuesta de GENERAL MANAGER, el 25 feb. 2024
Dear Chad, It was a pleasure reading your SpringHill Suites New Orleans Warehouse Arts District review. We have an exceptional front desk team whose top priority is ensuring every guest is comfortable and feels at home. We will enjoy sharing your compliments with each of them. We appreciate your choosing us for your visit to the area.Best regards,Jonathan Gibbs

10/10 Excelente

Gabriela

Se hospedó 1 noche en febrero de 2024
Respuesta de Jonathan Gibbs, el 22 mar. 2024
Dear Gabriela, Thank you for the wonderful rating for SpringHill Suites New Orleans Warehouse Arts District! We're delighted to have provided you with a satisfying visit. It was our pleasure to have you stay with us, and we hope to host you again soon.Best regards,Jonathan Gibbs

8/10 Bueno

Mary

Le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de Jonathan Gibbs, el 8 feb. 2024
Dear Mary, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at SpringHill Suites New Orleans Warehouse Arts District; we hope to see you again soon. Best regards,Jonathan Gibbs

2/10 Terrible

Christopher

Viaje en grupo
Le gustó: Servicio y personal
No le gustó: Limpieza
Nothing
Se hospedó 1 noche en enero de 2024
Respuesta de Jonathan Gibbs, el 15 ene. 2024
Dear Christopher, We thank you for rating your stay. Please accept our apologies for any oversights during your time with us. We want every guest to have a memorable stay, and we regret this was not your experience. We hope you will revisit so we can extend the exceptional hospitality we are known for providing.Best regards,Jonathan Gibbs

10/10 Excelente

Sherlita

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We enjoyed our stay, very close to restaurants, shopping and the port!!
Se hospedó 1 noche en diciembre de 2023
Respuesta de Jonathan Gibbs, el 14 ene. 2024
Dear Sherlita, Thank you for sharing your feedback regarding your recent stay at SpringHill Suites New Orleans Warehouse Arts District. We are delighted to hear that you found our location convenient for your travel plans. We look forward to welcoming you back the next time you are in the area.Best regards,Jonathan Gibbs

6/10 Aceptable

Jennifer

Viaje familiar con niños
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
First of all the staff was wonderful and super accommodating. We checked in and the room smelled like maybe a dog had gone potty in the room multiple times. So we told the staff and they moved us rooms and the second one smelled of mold or mildew like maybe they’re having some moisture issues. We were only there for like 12 hours so we decided to just keep the room. Fairly good location
Se hospedó 1 noche en enero de 2024
Respuesta de Jonathan Gibbs, el 11 ene. 2024
Dear Jennifer, Thank you for sharing your feedback. We sincerely apologize for the inconvenience you encountered with your room. This is not typical of our usual standard, and we regret not meeting your expectations. Please be assured that your concerns will be addressed with our housekeeping team to ensure it is not repeated moving forward. On a positive note, we are pleased to know that you enjoyed our convenient location and courteous service. We appreciate your patience and understanding, and we hope to have the opportunity to welcome you back for a much-improved visit.Best regards,Jonathan Gibbs

10/10 Excelente

Joseph

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great stay
Se hospedó 1 noche en diciembre de 2023
Respuesta de Manager, el 9 ene. 2024
Dear Joseph, Thank you for the excellent review regarding your time at SpringHill Suites New Orleans Warehouse Arts District. Our goal is to make every guest feel welcome and comfortable their entire visit, and we are pleased to know your experience with us exceeded these expectations. We look forward to hosting you again the next time you are in the New Orleans area.Best regards,Jonathan Gibbs

8/10 Bueno

Daniel

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was a good stay overall. The room just felt a little musty.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Manager, el 9 ene. 2024
Dear Daniel, Thank you for choosing to stay with us at SpringHill Suites New Orleans Warehouse Arts District. We are glad to know you overall had a pleasant stay and hope that you enjoyed most aspects of your tiem with us. That said, we regret not meeting all of your expectations with the conditon of your guestroom and the disappointment this caused. We will share your comments appropriately as we strive to improve our guest's experience. We are grateful for your feedback and look forward to welcoming you again.Best regards,Jonathan Gibbs

10/10 Excelente

William, Edmonds

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Super walkable to the French Quarter and much less expensive. But great hotel, big clean room, in great shape. Would recommend.
Se hospedó 3 noches en diciembre de 2023
Respuesta de Manager, el 4 ene. 2024
Dear William, Thank you for the wonderful review of your recent stay at the SpringHill Suites New Orleans Warehouse Arts District. We are pleased you found our location near the French Quarter to be perfect for your plans, and we also appreciate you mentioning how our spacious accommodations enhanced your time with us. We are grateful for your recommendation and look forward to welcoming you back to the area.Best regards,Jonathan Gibbs

6/10 Aceptable

J

Viaje en grupo, Viaje familiar
No le gustó: Servicio y personal
The hotel was busy because of NYE and the Sugar bowl which is fine but they we were shorted towels, pillows and the breakfast was average; coffee was hit or miss. The staff ignored our “do not disturb “ which was frustrating. The courtyard was closed and the hotel layout was odd— long walk from the elevator to our room.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Jonathan Gibbs, el 1 ene. 2024
Dear Guest, Thank you for choosing us and for taking the time to leave your comments. We genuinely apologize for the service issues you encountered and regret not meeting some of your expectations. Your comments will be shared with the appropriate individuals as we continually strive to improve our overall guest experience. It was our pleasure hosting you, and we hope you will choose us again so we can show you the seamless hospitality typical of our hotel.Best regards,Jonathan Gibbs

10/10 Excelente

Dusty

Se hospedó 1 noche en diciembre de 2023
Respuesta de Jonathan Gibbs, el 20 ene. 2024
Dear Dusty, Thank you for the wonderful review. We are thrilled we met your expectations for a fantastic stay at SpringHill Suites New Orleans Warehouse Arts District. We hope to have the pleasure of doing so again on your next visit to the area.Best regards,Jonathan Gibbs

8/10 Bueno

Ronita J

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was a great stay, the staff was amazing, the daytime noise from construction was a bit disruptive. The only issue wity the room is since the couch is cloth you could see multiple stains. Otherwise, breakfast was great and parking was easy.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Manager, el 29 dic. 2023
Dear Ronita, Thank you for choosing to stay with us at SpringHill Suites New Orleans Warehouse Arts District. We are glad to know you overall had a pleasant stay and that our devoted associates, along with delicious breakfast, enhanced your time with us. That said, we apologize for the oversights made while servicing your guestroom, and we will share your comments appropriately as we strive to improve our guest's experience. We also regret the noise issues you encountered during your time with us, and we can understand the frustration this caused. We are grateful for your patience and look forward to welcoming you again. Happy New Year, and have a great New Year.Best regards,Jonathan Gibbs

10/10 Excelente

jacqueline

Se hospedó 1 noche en diciembre de 2023
Respuesta de Jonathan Gibbs, el 18 ene. 2024
Dear Jacqueline, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at SpringHill Suites New Orleans Warehouse Arts District. We look forward to your return and wish you all the best with your future travels.Best regards,Jonathan Gibbs

8/10 Bueno

George

Viaje familiar
Se hospedó 2 noches en diciembre de 2023
Respuesta de Jonathan Gibbs, el 26 dic. 2023
Dear George, We are pleased your stay was enjoyable, and we want to thank you for your nice rating. All of us at SpringHill Suites New Orleans Warehouse Arts District look forward to your next visit.Best regards,Jonathan Gibbs

6/10 Aceptable

Sandra

Se hospedó 2 noches en diciembre de 2023
Respuesta de Jonathan Gibbs, el 14 ene. 2024
Dear Sandra, Thank you for choosing our hotel for your stay. We are sorry for not meeting your expectations; please accept our apologies for the issues that impacted your rating. We hope you will allow us to restore your confidence in us on a future visit.Best regards,Jonathan Gibbs

10/10 Excelente

Daron

Se hospedó 3 noches en diciembre de 2023
Respuesta de Jonathan Gibbs, el 23 dic. 2023
Dear Daron,Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. We enjoyed hosting you at SpringHill Suites by Marriott New Orleans Warehouse Arts District; we hope to see you again soon. Best regards,Jonathan Gibbs

10/10 Excelente

Damaris

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en diciembre de 2023
Respuesta de Jonathan Gibbs, el 16 dic. 2023
Dear Damaris, Thank you for the generous rating regarding your time at SpringHill Suites New Orleans Warehouse Arts District. Our goal is to make every guest feel welcome and comfortable during their entire visit, and we are pleased to know your experience with us exceeded these expectations. We look forward to hosting you again the next time you are in the New Orleans area.Best regards,Jonathan Gibbs

10/10 Excelente

Dawn

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de General Manager, el 9 dic. 2023
Dear Dawn,Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to SpringHill Suites New Orleans Warehouse Arts District.Best regards,Jonathan Gibbs

6/10 Aceptable

Sharon D

Viaje en pareja
No le gustó: Servicios y condiciones de la propiedad
Construction in front of hotel
Se hospedó 4 noches en diciembre de 2023
Respuesta de Manager, el 7 dic. 2023
Dear Sharon, Thank you for staying with us and for sharing your review. We are sorry that the ongoing improvements outside our hotel impacted your stay. While the situation is beyond our control, we are grateful for your patience and feedback. We appreciate your business and look forward to welcoming you back the next time you are in New Orleans.Best regards,Jonathan Gibbs

4/10 Malo

Alex

Le gustó: Limpieza, servicio y personal, servicios
Staff and people working at the hotel were great. But our room faced a nightclub that played music until I think it was 6 am one night and there were so many people outside just doing and selling drugs and the police had to come and sit there to monitor but when they left it just started back up. Kinda wild and wish we didn’t feel the music bass all night in our bed. Not the hotels fault, but wow I can’t believe the city actually allowed that
Se hospedó 3 noches en diciembre de 2023
Respuesta de Jonathan Gibbs, el 10 dic. 2023
Dear Alex, Thank you for taking the time to post your feedback. We always aim to deliver excellent service; therefore, it is pleasing that you liked our associates and our property. That being said, we are disappointed you were unable to experience a comfortable night's sleep. Unfortunately, the public area and environment outside the hotel are not under our control or influence. We strive to ensure that any disruption for our guests is mitigated to the best of our ability, and we regret any discomfort you felt. We hope your future visit will bring you back so that we can replace this with a more positive stay.Best regards,Jonathan Gibbs

6/10 Aceptable

Gisel

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en diciembre de 2023
Respuesta de General Manager, el 6 dic. 2023
Dear Gisel,Thank you for taking the time to rate your experience; we love that you could join us. However, we apologize if your stay was anything other than perfect. We would welcome another opportunity to bestow the exceptional hospitality we customarily provide. Thank you again for your feedback, and we hope to see you soon.Best regards,Jonathan Gibbs

10/10 Excelente

Jason

Viaje familiar
Se hospedó 2 noches en noviembre de 2023
Respuesta de Jonathan Gibbs, el 1 dic. 2023
Dear Jason, Thank you for the perfect rating of your time at SpringHill Suites New Orleans Warehouse Arts District. It is always a pleasure to see when our guests enjoy everything we have to offer. We look forward to your return whenever you revisit the area. Best regards, Jonathan Gibbs

8/10 Bueno

Valona

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Like the convenience of parking although it came at a premium cost. It was comforting to know my car was safe and conveniently located. The rooms were comfortable though a bit small. We had a balcony which was nice except it overlooked a construction area
Se hospedó 3 noches en noviembre de 2023
Respuesta de Jonathan Gibbs, el 29 nov. 2023
Dear Valona, Thank you for the review of your stay at SpringHill Suites New Orleans Warehouse Arts District. We are pleased you enjoyed our convenient location and relaxing accommodations. We are happy you enjoyed your time with us, and we look forward to welcoming you back for another experience.Best regards,Jonathan Gibbs

10/10 Excelente

Nathaniel

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice hotel
Se hospedó 1 noche en noviembre de 2023
Respuesta de Jonathan Gibbs, el 28 nov. 2023
Dear Nathaniel, Thank you for choosing SpringHill Suites New Orleans Warehouse Arts District. We are dedicated to providing a comfortable and pleasing atmosphere for our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to make your next visit a great one. Best regards, Jonathan Gibbs

10/10 Excelente

Tecquilla

Se hospedó 2 noches en noviembre de 2023
Respuesta de Jonathan Gibbs, el 16 dic. 2023
Dear Valued Guest, Thank you for the outstanding rating. We are thrilled that from check-in through check-out, we were able to provide you with a great stay at SpringHill Suites New Orleans Warehouse Arts District. We look forward to your return and wish you all the best with your future travels.Best regards,Jonathan Gibbs

10/10 Excelente

Precious

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Check in was a breeze! The front desk staff was friendly and knowledgeable. They made sure my family was accommodated. Thank you so much! We can't wait to stay here the next time we are in New Orleans.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Jonathan Gibbs, el 26 nov. 2023
Dear Valued Guest, Thank you for choosing SpringHill Suites New Orleans Warehouse Arts District and sharing your experience. We have an exceptional team whose top priority is ensuring every guest is comfortable and feels at home. We will enjoy sharing your compliments with each of them. It is always a joy to see our guests are excited about returning; we look forward to it!Best regards,Jonathan Gibbs

6/10 Aceptable

Cliente verificado

Saturday night, the night club with super loud music ends at 2 am.
Se hospedó 3 noches en noviembre de 2023
Respuesta de Jonathan Gibbs, el 24 nov. 2023
Dear Valued Guest, Thank you for taking a moment to share your experience. We apologize for the noise concerns during your time with us and its impact on your overall comfort. Your feedback allows us to improve our guests' stay, and we appreciate you sharing it with us. We hope you will reconsider us so we may have the opportunity to better your visit. Best regards, Jonathan Gibbs

2/10 Terrible

eugenio

Viaje de negocios, Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
No daily clean8ng of the room. Breakfast very poor
Se hospedó 8 noches en noviembre de 2023
Respuesta de Jonathan Gibbs, el 21 nov. 2023
Dear Eugenio, Thank you for being our guest and for your candid review. We sincerely apologize for any inconvenience you experienced with our housekeeping service. Your feedback is greatly appreciated as it allows us to improve our guest experience. We will address these concerns appropriately and sincerely regret any inconvenience caused. We are also sorry for not meeting all of your expectations with our breakfast offerings. Thank you again for your comments, and we hope to welcome you back for the flawless stay you deserve.Best regards,Jonathan Gibbs