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Opiniones de Newark Liberty International Airport Marriott

4 out of 5
Newark Liberty International Airport Marriott
Newark International Airport, 1 Hotel Road, Newark, NJ

Opiniones

8.4

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 665 de 1160 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 258 de 1160 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 106 de 1160 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 65 de 1160 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 66 de 1160 opiniones" "

9.0/10

Limpieza

8.8/10

Servicio y personal

8.2/10

Servicios

8.6/10

Condiciones de la propiedad

8.4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Tatiana

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Es perfecto para las personas que tienen escalas largas o vuelos muy temprano. El servicio fue bueno. Tienen un restaurante que vende pocas opciones de comer pero uno puede acomodarse a ello. Camas comodas. Los baños estan equipados con articulos de baño.
Se hospedó 1 noche en enero de 2024

8/10 Bueno

Noemi

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nos gustó que está en el aeropuerto y eso nos facilitó nuestro vuelo
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Javier, XIXERELLA LA MASSANA

Se hospedó 1 noche en enero de 2024
Respuesta de Executive Assistant, el 29 ene. 2024
Dear Javier, Thank you for the perfect rating! We are pleased to know that you enjoyed our convenient location and well-maintained accommodations. It was a pleasure having you at Newark Liberty International Airport Marriott, and we look forward to welcoming you back soon. Jevell Lock,Executive Assistant

10/10 Excelente

Claudio

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Buen hotel
Buen hotel. Cómodo.. habitación grande. Solo una lámpara que no funcionaba, lo que dejaba el cuarto demasiado oscuro. Checkin y checkout rápidos. Buen servicio de shuttle al aeropuerto.
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Agustin

Viaje de negocios, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excelente
Se hospedó 1 noche en febrero de 2023
Respuesta de Executive Assistant, el 27 feb. 2023
Dear Agustin,It was a pleasure having you as our guest at Newark Liberty International Airport Marriott. We strive to deliver an exceptional experience to each of our guests in all areas of our hotel and your feedback tells us we are meeting our goals. Thank you for taking the time to share your perfect rating. We look forward to hosting you again soon.Jevell Lock Executive Assistant

10/10 Excelente

Ofelia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Todo muy bien
Se hospedó 1 noche en febrero de 2023

10/10 Excelente

Harry

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en junio de 2022
Respuesta de Executive Assistant, el 29 jun. 2022
Dear Harry, it was a pleasure receiving your fantastic rating for Newark Liberty International Airport Marriott. Your feedback is the best performance measure we have, and we appreciate you letting us know we are succeeding. Thank you for being our guest; we look forward to your next visit. Alaina C Executive Assistant

10/10 Excelente

Alejandra, Álvaro Obregón

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Tuvieron que cambiarme de hanitacion porque no servia la tv ni la cafetera
Se hospedó 2 noches en mayo de 2022
Respuesta de Executive Assistant, el 25 jun. 2022
Dear Alejandra, thank you for the review of your stay at Newark Liberty International Airport Marriott. While we appreciate your perfect rating, we apologize for the maintenance issues with the in-room amenities in your room. However, we are pleased that our associates resolved this to your satisfaction and could change your room. Thank you again; we look forward to welcoming you back for a seamless experience. Alaina C Executive Assistant

4/10 Malo

Liliana

Viaje de negocios
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en abril de 2022
Respuesta de Executive Assistant, el 4 may. 2022
Dear Liliana, thank you for choosing our hotel for your stay. We are very disappointed to see your rating, and we sincerely apologize for not living up to your expectations. We value your business and truly hope you will give us another chance to prove that we are committed to providing an excellent experience to every guest. Alaina C Executive Assistant

8/10 Bueno

Martin

Se hospedó 1 noche en abril de 2022

8/10 Bueno

Simon

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2022

10/10 Excelente

PETER

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy conveniente, limpio,amplio
Se hospedó 1 noche en diciembre de 2021

8/10 Bueno

CONCEPCION

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
EXCELNTE UBICACION
Buen lugar enfrente del aeropuerto. Tiene sus años pero en términos generales muy bien!!
Se hospedó 1 noche en diciembre de 2021

10/10 Excelente

Adrian

Se hospedó 1 noche en diciembre de 2021

6/10 Aceptable

Vanessa

Viaje familiar
Le gustó: Condiciones de la propiedad
Nada especial
Esperaba un poco mas de un hotel Mariott. Entre este hotel y otros de sector muy poca diferencia
Se hospedó 1 noche en diciembre de 2021
Respuesta de Executive Assistant, el 26 dic. 2021
Dear Vanessa, we appreciate you choosing us and providing valuable feedback about your stay. Our goal is for each guest to leave completely satisfied, and we are sorry we did not meet this goal during your visit. We hope you will give us another opportunity to provide you with the outstanding experience you should always expect from us! Alaina C Executive Assistant

8/10 Bueno

Andreita

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2021

10/10 Excelente

Jaime

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
todo excelente
Se hospedó 1 noche en noviembre de 2021
Respuesta de Executive Assistant, el 1 dic. 2021
Dear Jaime, Thank you for the perfect rating. We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Newark Liberty International Airport Marriott, and we look forward to welcoming you back soon. Alaina C Executive Assistant

10/10 Excelente

Andry

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en noviembre de 2021

10/10 Excelente

Enrique

Se hospedó 1 noche en noviembre de 2021

10/10 Excelente

Sergio

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Muy reservado
Se hospedó 1 noche en noviembre de 2021
Respuesta de Executive Assistant, el 9 nov. 2021
Dear Sergio, we appreciate the fantastic review and we thank you for choosing Newark Liberty International Airport Marriott. Your comments were a pleasure to read; it is always nice having our devotion to service recognized and we are delighted you could enjoy our quiet, relaxing accommodations! Thank you once more for staying with us and we hope to serve you again in the future. Alaina C Executive Assistant

6/10 Aceptable

Juan Carlos

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Queja
No es culpa del hotel, pero en la madrugada llegaron grupos de personas haciendo escándalo y nos tocó Justo que fueran la habitación contigua y fue muy molesto.
Se hospedó 1 noche en noviembre de 2021
Respuesta de Executive Assistant, el 9 nov. 2021
Dear Juan, thank you for choosing our hotel and for taking the time to provide your feedback. We regret the disturbances from other guests of the hotel. While we know this cannot change your recent experience with us, please know for future visits, our front desk is available at any hour to help make you as comfortable as possible. We hope the rest of your stay was satisfactory and that you will choose us again on your next visit to the area. Alaina C Executive Assistant

6/10 Aceptable

Silvia, SOUTH MIAMI

Viaje familiar
Le gustó: Servicio y personal y servicios
Tiene que mejorar en la limpieza, piso 2 tiene un mal olor.
Se hospedó 1 noche en octubre de 2021
Respuesta de Executive Assistant, el 12 oct. 2021
Dear Silvia, thank you for choosing to stay with us and for sharing your concerns. Exceptional service for every guest is our highest priority, so we apologize for any cleanliness oversights in the common areas. This has been addressed with our team, and we hope you will give us another chance to provide you with a better experience the next time you return to our area. Alaina C, Executive Assistant

10/10 Excelente

Catalina Diaz

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
me gusto la ubicacion y limpieza. no me gusto que me interrumpieron antes del check out
Se hospedó 1 noche en septiembre de 2021
Respuesta de Executive Assistant, el 4 oct. 2021
Dear Catalina, Thank you for sharing about your stay at Newark Liberty International Airport Marriott. We appreciate the kind comments regarding our convenient location and spotless property. We hope to welcome you back soon. Alaina C Executive Assistant

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
bell boy
Todo muy bien en habitacion, la cama muy comoda, buen servicio. El unico problema es que no hay quien ayude con las malestas para llevarlas o sacarlas del cuarto. Eso en un aeropuerto es MUY importante. Requeria ayuda y otros huespedes auxiliaron
Se hospedó 1 noche en agosto de 2021

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excelent place and service, the beds are awsome. The only thing is that is really confusing to enter to the hotel.
Se hospedó 1 noche en julio de 2021
Respuesta de Executive Assistant, el 6 oct. 2021
Dear Guest, thank you for choosing Newark Liberty International Airport Marriott. We are happy to know you loved our comfortable beds and outstanding service and that you had a fantastic stay. However, we regret your disappointment with our location. It was a pleasure having you, and we hope to see you soon. Alaina C, Executive Assistant

8/10 Bueno

Eduardo

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Excelente hotel cruzando al aeropuerto. Los cuartos muy buenos para descansar antes de un viaje . Lo único es que restaurante no está abierto los domingos a la hora de la comida . Solo desayuno y cena
Se hospedó 1 noche en julio de 2021

8/10 Bueno

Efrén

Se hospedó 1 noche en julio de 2021

10/10 Excelente

Frederic

Se hospedó 1 noche en julio de 2021
Respuesta de GM, el 7 jul. 2021
Dear Frederic, We appreciate the kind rating and are glad you enjoyed our hotel. We understand the importance of details that make up a great stay and are happy knowing our accommodations, excellent staff, and great location made your stay perfect. Located on the airport grounds, our newly updated hotel offers the perfect location for travelers to the area. We hope to see you again soon! Alaina C Executive Assistant

8/10 Bueno

Cliente verificado

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Es un hotel cómodo para cortas estadías, muy buena atención
Se hospedó 1 noche en junio de 2021

10/10 Excelente

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Muy bueno hotel, pero pague para estar en el piso Concierge y disfrutar del salón Elite y estaba cerrado 😡
Se hospedó 1 noche en junio de 2021

10/10 Excelente

Cliente verificado

Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Se hospedó 1 noche en junio de 2021

10/10 Excelente

Cliente verificado

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Todo bien
Se hospedó 1 noche en junio de 2021
Respuesta de GM, el 9 jun. 2021
Dear Valued Guest, It was a pleasure to welcome you to Newark Liberty International Airport Marriott! Thank you for mentioning how much you enjoyed our hospitality. Thanks for choosing us and we hope to see you again in the near future. Alaina C Executive Assistant

8/10 Bueno

Luis Miguel

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Hotel muy conveniente
Hotel conveniente porque está en el recinto del aeropuerto. Se puede caminar aunque no hay acceso directo desde el aeropuerto. Tiene shuttle 24 horas. Ideal para vuelos en la noche o temprano en la mañana. La habitación, aunque no era grande, era cómoda, con cafetera. Buena limpieza.Cama confortable. Regresaría sin duda.
Se hospedó 1 noche en abril de 2021

6/10 Aceptable

Stephen

Viaje de negocios
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Would have liked better guidance on how to get there. Arrived after mid-night at Newark and it turnout to be best to walk. Very little guidance on how to get there. Staff was good, but the building is a bit shabby.
Se hospedó 1 noche en abril de 2024
Respuesta de Executive Assistant, el 17 abr. 2024
Dear Stephen, We appreciate you choosing us and providing valuable feedback about your stay. Our goal is for each guest to leave completely satisfied, and we are sorry we did not meet this goal during your visit. On a positive note, we are glad that you liked our associates. We hope you will give us another opportunity to provide you with the outstanding experience you should always expect from us!Jevell Lock Executive Assistant

10/10 Excelente

Janeen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Executive Assistant, el 12 abr. 2024
Dear Janeen, Thank you for rating your stay at Newark Liberty International Airport Marriott. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Jevell Lock Executive Assistant

8/10 Bueno

Martin, Pasadena

Viaje familiar
Great place to stay
Se hospedó 1 noche en abril de 2024
Respuesta de Executive Assistant, el 10 abr. 2024
Dear Martin, Thank you for choosing Newark Liberty International Airport Marriott and sharing your experience. We are thrilled to know we exceeded your expectations and that you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Jevell Lock Executive Assistant

10/10 Excelente

Benjamin

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Room quality was a 3, lobby and bar a 4. Great people!
Se hospedó 1 noche en marzo de 2024
Respuesta de Executive Assistant, el 7 abr. 2024
Dear Benjamin, Thank you for choosing Newark Liberty International Airport Marriott and for sharing your feedback. We are delighted to hear that you had a quality time at Aviation Grill and that you found our attentive service to your liking. However, we regret not meeting all of your expectations. Your comments are invaluable as they guide us in our continuous commitment to improvements. We appreciate your understanding and look forward to welcoming you back the next time you are in the area.Jevell Lock, Executive Assistant

10/10 Excelente

Faye

Viaje en pareja
Le gustó: Condiciones de la propiedad
Very clean property. Helpful and friendly staff.
Se hospedó 1 noche en marzo de 2024
Respuesta de Executive Assistant, el 3 abr. 2024
Dear Faye, Thank you for choosing Newark Liberty International Airport Marriott and sharing your experience. We are glad you liked our well-maintained hotel and that our devoted associates took great care of you. We will certainly share your praises with them. Thank you again for including us in your travel plans. It would be a pleasure to welcome you back anytime you visit our area. Jevell Lock Executive Assistant

8/10 Bueno

Philippe, San Mateo Tlaltenango

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice, comfortable & quiet rooms ! We thought we could just walk to the terminal which was certainly not the case: it is indeed very close but you would have to cross highway type roads !
Se hospedó 1 noche en marzo de 2024
Respuesta de Executive Assistant, el 1 abr. 2024
Dear Philippe, Thank you for sharing your feedback regarding your recent stay at Newark Liberty International Airport Marriott. We are delighted to hear that you found our proximity to the airport convenient for your travel plans. Ensuring a relaxing environment for our guests is a priority, and we are also pleased to know that our well-maintained accommodations met your expectations. We appreciate your understanding and look forward to welcoming you back again soon.Jevell Lock, Executive Assistant

4/10 Malo

Daniel

Viaje familiar
No le gustó: Limpieza, servicios, condiciones de la propiedad
It is Newark, NJ. Not nice. Enough said.
Se hospedó 1 noche en marzo de 2024
Respuesta de Executive Assistant, el 29 mar. 2024
Dear Daniel, Thank you for sharing your feedback. We are sorry for not meeting your expectations; please accept our apologies for the issues that impacted your experience. We hope you will allow us to restore your confidence in us on a future visit.Jevell Lock, Executive Assistant

4/10 Malo

Michael, Newton

Viaje de negocios
No le gustó: Servicio y personal
First, the property is advertised as allowing for access from Newark (EWR) terminals on foot. This is NOT the case. There is no (safe) way to get to the hotel on foot. So you are left with a shuttle that is (per the posted signs) supposed to come every 15 minutes, and comes every 25-30 minutes, at least for the 2 days I was there. (Which is all that matters to me.). No apology, no explanation, and no attempt to rectify (how about a free snack or drink ?)
Se hospedó 1 noche en marzo de 2024
Respuesta de Executive Assistant, el 29 mar. 2024
Dear Michael, Thank you for sharing your feedback. We sincerely apologize for the inconvenience you encountered with the delay in shuttle service. This is not typical of our usual standard, and we regret not meeting your expectations. Your comment regarding the accessibility is duly noted. Rest assured, your concerns will be addressed appropriately to enhance the overall guest experience. We appreciate your suggestion regarding offering a complimentary snack or drink as a gesture of goodwill and hope to have the opportunity to restore your confidence in us on a future visit.Jevell Lock, Executive Assistant

10/10 Excelente

Edward

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Prices for sundries (snacks) were a little high
Se hospedó 2 noches en marzo de 2024
Respuesta de Executive Assistant, el 25 mar. 2024
Dear Edward, Thank you for sharing your feedback regarding your recent stay at Newark Liberty International Airport Marriott. While we are delighted to hear that you enjoyed most aspects of your visit, we regret not meeting all of your expectations. We appreciate your sentiments regarding pricing and look forward to welcoming you back in the future. Jevell Lock, Executive Assistant

8/10 Bueno

alessandro

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
All went very smooth, came in late in AM and they still had my room (downgraded from king to double bed, no big deal). Very convenient except for the wait time for the shuttle from airport to the hotel.
Se hospedó 1 noche en marzo de 2024
Respuesta de Executive Assistant, el 22 mar. 2024
Dear Alessandro, Thank you for being our guest and sharing your feedback. We are pleased to know that your stay, for the most part, was an enjoyable one. However, please accept our apologies for the delay you encountered in riding from the airport to our hotel. We will continue to work to improve our timeliness for all our shuttle requests. We look forward to seeing you again at Newark Liberty International Airport Marriott anytime your travels bring you back this way. Jevell Lock Executive Assistant

4/10 Malo

John

No le gustó: Servicio y personal y condiciones de la propiedad
This is a really sub-par hotel that has only the proximity to the airport going for it. It may have been up to the mark 20 years ago but now it’s shabby and depressing.
Se hospedó 1 noche en marzo de 2024
Respuesta de Executive Assistant, el 18 mar. 2024
Dear John, Thank you for choosing us and for providing valuable feedback about your stay. While we are happy to know our location was convenient for your trip, we apologize for not meeting your expectations with the overall look and feel of our property. We are grateful for the feedback, and we will share these notes with the appropriate individuals for the future modernization of our hotel. It was a pleasure to have you as a guest, and we hope you consider staying with us in the future. Jevell Lock, Executive Assistant

10/10 Excelente

aaron

Le gustó: Limpieza
Se hospedó 1 noche en marzo de 2024
Respuesta de Executive Assistant, el 14 mar. 2024
Dear Aaron, Thank you for choosing Newark Liberty International Airport Marriott and for the excellent rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Jevell Lock Executive Assistant

10/10 Excelente

Edward

Viaje de negocios, Viaje familiar
For an airport connected hotel it was great
Se hospedó 1 noche en marzo de 2024
Respuesta de Executive Assistant, el 9 mar. 2024
Dear Edward, Thank you for being our guest at Newark Liberty International Airport Marriott and for your generous feedback. We are pleased to know that your stay was perfect in every way possible. We are particularly glad that you loved our beautiful property as well as the proximity to the airport. It was our pleasure accommodating you, and we look forward to welcoming you back soon.Jevell Lock Executive Assistant

10/10 Excelente

Bill

Se hospedó 1 noche en marzo de 2024
Respuesta de Executive Assistant, el 29 mar. 2024
Dear Bill, Thank you for the perfect rating! We are pleased to know that you enjoyed our convenient location and well-maintained accommodations. It was a pleasure having you at Newark Liberty International Airport Marriott, and we look forward to welcoming you back soon. Jevell Lock, Executive Assistant

10/10 Excelente

Ellen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Executive Assistant, el 10 mar. 2024
Dear Ellen, Thank you for the wonderful rating for Newark Liberty International Airport Marriott! We're delighted to have provided you with a satisfying visit. It was our pleasure to have you stay with us, and we hope to host you again soon.Jevell Lock Executive Assistant

10/10 Excelente

Rowena

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very convenient. Great restaurant. Staff friendly and helpful.
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Bart

Se hospedó 1 noche en marzo de 2024