The hotel is located away from Central Civco, there is no hotel shuttle van. Have to rely on taxis. Granted it is only a $5 taxi ride to the Central Civco, but that is the only option. WiFi is very weak if you are staying on the 2nd floor, the pool is small, and the jacuzzi heater works partly. If was going to stay in Oaxaca again, I'd would definitely stay somewhere else, unless you like the total peace & quiet of this place. Would recommend the El Camino Real or the Holiday Inn Express.