Vista desde la habitación

Opiniones de Radisson Panama City Beach - Oceanfront

3 out of 5
Radisson Panama City Beach - Oceanfront
15325 Front Beach Road, Panama City Beach, FL

Opiniones

7.4

Bueno

Puntuación de 10, es decir, Excelente. Basada en 514 de 1412 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 373 de 1412 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 224 de 1412 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 164 de 1412 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 137 de 1412 opiniones" "

7.6/10

Limpieza

7.8/10

Servicio y personal

7.0/10

Servicios

7.2/10

Condiciones de la propiedad

7.6/10

Cuidado del medio ambiente

Opiniones

4/10 Malo

elizabeth

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great view, but in bad conditions
Se hospedó 1 noche en octubre de 2023
Respuesta de Hotel Management, el 31 oct. 2023
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

8/10 Bueno

Diomar

Dijddj
Se hospedó 3 noches en agosto de 2023
Respuesta de Lavern, el 4 sept. 2023
Thank you for responding to our Guest survey. We’re thrilled you enjoyed your stay with us and would be incredibly grateful if you would be open to sharing your experience with other travelers.

10/10 Excelente

Bianca

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good
Se hospedó 1 noche en agosto de 2023
Respuesta de Hotel Management, el 31 ago. 2023
Thank you for your positive feedback. We take pride in providing our guests with the experience they deserve. We do hope you will visit us again!

6/10 Aceptable

Armando

Viaje familiar
Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
The bad things that I can mention are 3: the lack of kitchen utensils, we had to go shopping to cook. The lack of cleaning of the refrigerator, it smelled like rotten shrimp, disgusting. and the lack of parking spaces. The good thing to mention is the friendliness of the service staff and the location of the hotel. excellent
Se hospedó 3 noches en julio de 2023
Respuesta de Lavern, el 19 jul. 2023
Thank you for your feedback, and please accept my sincere apologies for the troubles you encountered during your stay. We pride ourselves on delivering an outstanding experience for our Guests, and direct guest feedback when we fail, is an essential learning tool to help us improve.I would like nothing more than to turn around your impression of Radisson Hotel Panama City Beach - Oceanfront - PMFL, as I feel comfortable in saying that your experience, is not a typical Guest one at our property. If you have the opportunity to provide additional detail, I assure you I will do everything in my power to remedy the situation.

10/10 Excelente

Enil, Birmingham

Viaje en pareja, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Estupendo 😎💯
Se hospedó 3 noches en julio de 2023
Respuesta de Hotel Management, el 12 jul. 2023
Thank you for your positive feedback. We take pride in providing our guests with the experience they deserve. We do hope you will visit us again!

4/10 Malo

Benjamin

Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
At the reception we could feel the difference in treatment. a lot of kindness with whites and very little kindness with us (Hispanics) they need to clean the exit to the beach there is a lot of garbage. We had to check out at 11:00 a.m. and at 9:00 a.m. the staff were already knocking on the door.
Se hospedó 2 noches en junio de 2023
Respuesta de Hotel Management, el 15 jun. 2023
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

4/10 Malo

Jose

Le gustó: Servicio y personal
Se hospedó 2 noches en marzo de 2023
Respuesta de Lavern, el 16 mar. 2023
JoseWe apologize for any inconvenience experienced during your stay based on your rating. Feel free to reach out to us and express any concerns you may have as we would love to make it right (ltaylor@bythesearesorts.com). Thanks for staying with us. Looking forward to hearing from you.

10/10 Excelente

Jose r

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en diciembre de 2022
Respuesta de Lavern , el 5 ene. 2023
Jose,Thank you for staying with us. We look forward to welcoming you again.

10/10 Excelente

Sara Blanco

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en julio de 2022
Respuesta de Mike, el 30 jul. 2022
Thank you, Sara, for your review! We are so pleased you enjoyed your stay at the Radisson PCB Oceanfront. We look forward to welcoming you back.

10/10 Excelente

Maria

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente
Se hospedó 2 noches en octubre de 2021
Respuesta de Allison, el 27 oct. 2021
Maria, we are so glad you enjoyed your stay. Thank you for your rating. We hope to see you again soon.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great location and cleaned room.
Se hospedó 1 noche en septiembre de 2021
Respuesta de Mike , el 19 sept. 2021
Thank you for your excellent review!!!

8/10 Bueno

Cliente verificado

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Agradable con muy buena vista
Se hospedó 4 noches en agosto de 2021
Respuesta de Allison, el 25 ago. 2021
Estamos muy contentos de que haya disfrutado de su estancia. Gracias por dejar una reseña. Esperamos volver a verte pronto.

8/10 Bueno

Edy

Viaje familiar
Le gustó: Servicio y personal
Me gusto
Está en buena ubicación todo cerca restaurantes tiendas etc está frente la playa el hotel me gusto u tiene estufa para cocinar
Se hospedó 7 noches en agosto de 2021
Respuesta de Allison, el 25 ago. 2021
Edy, estamos muy contentos de que haya disfrutado de su estancia. Gracias por tomarse el tiempo para dejar una reseña. Esperamos volver a verte pronto.

10/10 Excelente

Cliente verificado

Viaje familiar con niños
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
La atención del personal de limpieza 😍
Se hospedó 3 noches en agosto de 2021
Respuesta de Allison, el 10 ago. 2021
Estamos muy contentos de que haya disfrutado de su estancia. Gracias por tomarse el tiempo para dejar una reseña. Esperamos volver a verte pronto.

6/10 Aceptable

Cliente verificado

Viaje familiar, Viaje familiar con niños
No le gustó: Limpieza, servicios, condiciones de la propiedad
The hotel is very well located, but it needs several upgrades. The parking lot is too small for the number of rooms, also the pool is very tiny for more than 100 rooms. The cleaning staff is very bad! They never made the room, you could see sand everywhere… and the wifi service never works.
Se hospedó 4 noches en julio de 2021
Respuesta de Allison, el 18 ago. 2021
Thank you for taking the time to leave a review. We are addressing your feedback internally.

8/10 Bueno

Rogelio

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy bien. Me gusto
Se hospedó 4 noches en julio de 2021
Respuesta de Mike , el 19 jul. 2021
We are so pleased you enjoyed your stay. Thank you and have a great day.

10/10 Excelente

Cliente verificado

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Todo bien la playa súper cerca y la vista increíble
Se hospedó 3 noches en abril de 2021
Respuesta de bc, el 23 abr. 2021
We are glad to hear that you enjoyed your stay! We hope to see you again soon.

4/10 Malo

Sammy

No le gustó: Limpieza y condiciones de la propiedad
Horrible
Se hospedó 3 noches en marzo de 2024
Respuesta de Lavern, el 28 mar. 2024
Our sincere apologies for any inconveniences experienced during your stay. We would love to hear some of the challenges, so they can be used for corrective action and continued training.

4/10 Malo

Matthew

Viaje familiar con niños
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
The staff was nice but we arrived after driving 9 hours and the televisions didn’t work and the windows were paper thin, these lifted trucks with loud exhaust drove back and forth infront of the hotel for hours! We got zero sleep! The floors and toilet were nasty; the shower was clean and fridge was clean, no bedding for the pull out sofa I eventually had to get a set the next day after making 3 request. We travel a lot for vacations and my oldest gymnastics tournaments and this is my first 2 star review! The plus was that the staff was nice and the hotel is located on the beach!!
Se hospedó 4 noches en marzo de 2024
Respuesta de Lavern, el 28 mar. 2024
Let me sincerely apologize for the all the challenges that happened during your stay. As a valued guest, This is not a typical experience for any of you. THank you for this valuable feedback and your challenges have to been forwarded to the respective managers for coaching and training opportunities.

10/10 Excelente

CHARITY, Springfield

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Management, el 26 mar. 2024
Thank you for your positive feedback. We take pride in providing our guests with the experience they deserve. We do hope you will visit us again!

6/10 Aceptable

Delanie

Viaje familiar
Valet was no where to be found when guests needed vehicles, hotel staff had to unlock box to give guests keys to fetch their own cars. Room had leftover chips and sand on the floor. Night staff were not helpful or kind. Hot tub was “broken” during our entire stay. Pool was closed at 8pm. Hotel is in good location, close to shopping and right on the beach.
Se hospedó 3 noches en marzo de 2024
Respuesta de Hotel Management, el 25 mar. 2024
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

8/10 Bueno

Casey

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff was friendly and accommodating! View was amazing! Hot tub wasn't working which was a bummer, but other than that hotel was very nice for the price. No breakfast available which I'm pretty sure I read that was provided.... So if you're planning on continental breakfast you better bring something... Kitchenette was a plus. We made breakfast for the kids and had a great stay!
Se hospedó 3 noches en marzo de 2024
Respuesta de Hotel Management, el 25 mar. 2024
Thank you for taking the time to share your experience. We will keep working to make sure your next stay is an even better one. Hope to see you again soon.

8/10 Bueno

Scott

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Servicios
Staff friendly and helpful. Great location. Room setup was nice. Pool and jacuzzi dirty with trash in the water, didn’t want to use.
Se hospedó 2 noches en marzo de 2024
Respuesta de Lavern, el 24 mar. 2024
Thanks for your positive feedback and also for the feedback regarding our pool and hot tub,. We apologize for any inconvenience regarding these issues. We appreciate and value your business and look forward to having you again.

2/10 Terrible

Alexandra

Viaje en grupo
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
3/13 at 4 pm was our day of check in and my friend and I ended up being on an earlier flight than expected and arrived to Radisson hotel around 10:30 am. We spoke with the front desk about a possible early check in. She said that they didn't have a room available which we understood but we asked if we could leave our luggage with them until we could check in. The woman at the front desk was saying no sorry the only thing I can do for you is give you a car pass for the parking lot. We didn't bring a car so that wouldn't have helped us. It wasn't until someone else stepped in that we were able to leave our stuff. We ended up leaving and finding things to do and came back to the hotel around 3:40 pm. We asked the front desk if our room was ready to which they responded no check in time is at 4 and someone else is in your room right now so I'm not sure if we will be able to get you in your room at 4. So we waited until 4 and went to check in. The person checking us in had us sign a waiver for the fees of the room key and arm band if they were not returned. Which we signed but then were not given any armbands. When I mentioned that to him he said oh we know we don't give out armbands. I said okay well can I have an updated contract so that it reflects that? He said let me get the manager. So the manager came out and I explained the situation. She said in a very rude manner might I add did I didn't give you any arm bands? No then we won't charge you. The floors were also sticky.
Se hospedó 4 noches en marzo de 2024
Respuesta de Hotel Management, el 22 mar. 2024
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

4/10 Malo

Jeffrey

Viaje de negocios
No le gustó: Limpieza, servicios, condiciones de la propiedad
Room are very outdated. There was sand on the floor from previous guest. Iron broken iron board broken. Thin walls ypu hear everything from other rioms. Kinited parking unless ypu pay valet .
Se hospedó 2 noches en marzo de 2024
Respuesta de Lavern, el 21 mar. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Radisson Panama City Beach - Oceanfront. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

6/10 Aceptable

Melinda

Viaje familiar
No le gustó: Servicio y personal y condiciones de la propiedad
Its on the beach front which was what I wanted but next time I won't forget, you get what you pay for
Se hospedó 3 noches en marzo de 2024
Respuesta de Lavern, el 21 mar. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Radisson Panama City Beach - Oceanfront. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

6/10 Aceptable

Alisson

Viaje en pareja
Le gustó: Servicio y personal
The floors in our room where super sticky to the point that we had to lay down towels on the floor to avoid walking on the floor barefoot. Please consider using the extra money you charge for being underage to purchase a high quality steam mop to thoroughly clean the floors. Site did not mention valet parking was required. Beach chairs/umbrella pictured are not free, there is a supplemental fee for this and vendor typically closes at 4:00 pm. Requested new towels and a change of sheets, this was never provided to us. Outdoor pool was not heated and hot tub was broken. I still do not know what the supplemental resort fee provides because it's not parking, not beach chairs, not a heated pool, and no hot tub. The free waters were nice, the view from our room and balcony was great, and the clear blue water was amazing. The location is also awesome but just wish that the hotel was a little cleaner, staff was a little more attentive to requests, and that valet parking had more workers, as there was only one employee the whole time we were there and the hotel was sold out the entire weekend. Poor guy was having to do it all, with dozens of people at a time waiting for their vehicles. This was one of the few hotels whose minimum age to check-in was 18, so was excited when I found this hotel and saw that was it located right on the beach. I will be 21 next year, so I will have tons of hotel options next year if we return to PCB. More than likely, it will not be here.
Se hospedó 3 noches en marzo de 2024
Respuesta de Hotel Management, el 20 mar. 2024
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

4/10 Malo

Darishia

Viaje familiar
No le gustó: Servicios
The valet staff was amazing and the view was nice.
Se hospedó 3 noches en marzo de 2024
Respuesta de Lavern, el 17 mar. 2024
Thank you for your positive feedback. We take pride in providing our guests with the experience they deserve. We do hope you will visit us again! Thank you as well for taking the time to share your experience. We will keep working to make sure your next stay is an even better one. Hope to see you again soon.

6/10 Aceptable

Kenya

No le gustó: Condiciones de la propiedad
I normally stay here but they have let the property go down. The staff appeared to not care about the residence. I was shocked!
Se hospedó 3 noches en marzo de 2024
Respuesta de Lavern, el 17 mar. 2024
In an active effort to provide appropriate recovery and coaching and training opportunities, if possible to provide me with additional information regarding the team member interaction and the cleanliness issues you had, You can email the information directly at ltaylor@bythesearesorts.com. I look forward to your response.

2/10 Terrible

Lisa

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Not clean, door wouldn’t lock, staff not helpful. Checked out within an hour of checking in.
Se hospedó 4 noches en marzo de 2024
Respuesta de Lavern, el 17 mar. 2024
In an active effort to provide appropriate recovery and coaching and training opportunities, if possible to provide me with additional information regarding the team member interaction and the cleanliness issues you had, You can email the information directly at ltaylor@bythesearesorts.com. I look forward to your response.

2/10 Terrible

kenzie

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I wish I could give zero stars that’s how AWFUL this place was. DO NOT BOOK HERE. There was no working toilet the whole trip. We asked for towels everyday and did not receive them until the last day. Service was so terrible no one there spoke english
Se hospedó 6 noches en marzo de 2024
Respuesta de Lavern, el 17 mar. 2024
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

6/10 Aceptable

Jaden

Viaje en grupo, Viaje familiar
Le gustó: Limpieza y servicios
No le gustó: Servicio y personal
Wasn’t able to get room service all 5 days I stayed there even after asking many times.
Se hospedó 5 noches en marzo de 2024
Respuesta de Lavern, el 17 mar. 2024
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

4/10 Malo

Jenn

Viaje en pareja
Le gustó: Limpieza
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
We spoke with four different staff trying to resolve an issue. It was resolved at the last minute after speaking to four different people at four different times. John the Valet was amazing. Hot tub was closed the entire time. Pool was freezing. Hotel room is very bland.
Se hospedó 1 noche en marzo de 2024
Respuesta de Lavern, el 17 mar. 2024
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

4/10 Malo

Becky

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 2 noches en marzo de 2024
Respuesta de Lavern, el 14 mar. 2024
Thank you for the feedback and we do apologize for any inconvenience experienced during your stay.

4/10 Malo

Reginald

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Considering the hotel is old the room for the most part was clean. Room service didn’t exist at all our room telephone didn’t work to call front desk for toilet paper or towels , you had to go make your way to the front desk to ask for anything that wouldn’t arrive until later or never . Wouldn’t recommend anyone to stay there .
Se hospedó 3 noches en marzo de 2024
Respuesta de Hotel Management, el 13 mar. 2024
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

6/10 Aceptable

Leandro

Le gustó: Condiciones de la propiedad
No le gustó: Limpieza
Se hospedó 2 noches en marzo de 2024
Respuesta de Hotel Management, el 12 mar. 2024
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

8/10 Bueno

Jesse

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios
I like the balcony and the view and the valet parking
Se hospedó 3 noches en marzo de 2024
Respuesta de Lavern, el 14 mar. 2024
JesseWe are indeed pleased that you are having a great vacation. Thanks for staying with us and we appreciate your positive feedback.

2/10 Terrible

Tanya

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nothing
Se hospedó 2 noches en marzo de 2024
Respuesta de Hotel Management, el 11 mar. 2024
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

10/10 Excelente

Jennifer

Viaje en grupo
Le gustó: Servicios
Our stay went very well, if I were to ever go back to PCB, I would stay here again.
Se hospedó 5 noches en febrero de 2024
Respuesta de Hotel Management, el 11 mar. 2024
Thank you for your positive feedback. We take pride in providing our guests with the experience they deserve. We do hope you will visit us again!

2/10 Terrible

Ashli

Viaje familiar con niños
No le gustó: Condiciones de la propiedad
I am writing to express my disappointment with my recent stay at your hotel. Despite the size of the hotel and the kindness of the check-in staff, my experience was marred by several issues that significantly impacted the quality of my stay. Firstly, I waited for two hours to check-in due to what was explained as staff and "system issues." This delay caused me to miss important reservations and was extremely inconvenient, especially with my young children (ages 2 and 4) in tow. Upon finally entering our room, we were dismayed to find it in an unsatisfactory condition. The floor was so dirty that brand new socks became brown within moments of walking on it. This was concerning, as I did not want my children to come into contact with such filth. Furthermore, the beds were sandy, requiring us to shake out the sheets multiple times before they were somewhat clean enough to sleep on. I attempted to call the front desk to address these issues, but to no avail. This was not surprising, as throughout the two hours I waited to check-in, I witnessed the phone ringing off the hook without being answered. Overall, the cleanliness, tardiness, and lack of responsiveness from the front desk significantly impacted our stay. I hope that you can address these issues promptly to ensure a more pleasant experience for future guests
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Management, el 11 mar. 2024
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

4/10 Malo

Shyla

Viaje familiar con niños
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
Rude staff at night. Out of toilet paper and out of towels. Staff during the day was friendly. Nobody seemed to know what was going on
Respuesta de Hotel Management, el 8 mar. 2024
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

4/10 Malo

lilly

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios
The pictures don’t match what is on the website. They gave up our room so when we checked in they didn’t have any king rooms left. They didn’t offer to knocked down are rate or anything.
Se hospedó 2 noches en marzo de 2024
Respuesta de Hotel Management, el 8 mar. 2024
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

10/10 Excelente

Lance

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was directly on the beach. Beach was accessible and easy to get to. Being able to sit in my room and have oceanfront view is my favorite part. The staff even helped me get my key situated so we could get back in our room after arrival.
Se hospedó 1 noche en marzo de 2024
Respuesta de Lavern, el 24 mar. 2024
Lance,Thank you so much for your positive feedback. Glad you enjoyed the hotel, the facilities and the views. Great to hear the positive feedback on the team. We look forward to having you again with us.

6/10 Aceptable

Ainsley

Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal
Se hospedó 3 noches en marzo de 2024
Respuesta de Hotel Management, el 8 mar. 2024
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

8/10 Bueno

Chris

Viaje en pareja
Le gustó: Limpieza y servicio y personal
Friendly staff at checkin and out. Parking was limited. Pool area and hot tub needed cleaning, even if it may not have been open for the season.
Se hospedó 4 noches en febrero de 2024
Respuesta de Hotel Management, el 6 mar. 2024
Thank you for taking the time to share your experience. We will keep working to make sure your next stay is an even better one. Hope to see you again soon.

10/10 Excelente

Christina

Viaje en grupo, Viaje en pareja, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was a little worn, it is a building beside the ocean so wear and tear is common. That being said, the pool area and it's surroundings need heavy maintenance. May have been because it's not summer time, but that was rough looking and at that point... an eyesore of decoration as it is useless. I would recommend a proper cover with netting and string lights to keep things clean and chic looking. Also, remove the old gate; it's hideous. A wood patio and ledge or brick border would do the trick. I'm not complaining, I want to see improvement because I loved my stay here, very down to Earth. ❤️
Se hospedó 3 noches en febrero de 2024
Respuesta de Hotel Management, el 5 mar. 2024
Thank you for your positive feedback. We take pride in providing our guests with the experience they deserve. We do hope you will visit us again!

2/10 Terrible

Peter, Otsego

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
Property was in major need of remodel!
Se hospedó 3 noches en marzo de 2024
Respuesta de Hotel Management, el 5 mar. 2024
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

10/10 Excelente

Robert

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Not enough parking
Se hospedó 1 noche en febrero de 2024
Respuesta de Hotel Management, el 5 mar. 2024
Thank you for your positive feedback. We take pride in providing our guests with the experience they deserve. We do hope you will visit us again!

8/10 Bueno

Tiffany

Le gustó: Limpieza
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Management, el 6 mar. 2024
Thank you for taking the time to share your experience. We will keep working to make sure your next stay is an even better one. Hope to see you again soon.

8/10 Bueno

Keziah

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Management, el 6 mar. 2024
Thank you for taking the time to share your experience. We will keep working to make sure your next stay is an even better one. Hope to see you again soon.