The floors in our room where super sticky to the point that we had to lay down towels on the floor to avoid walking on the floor barefoot. Please consider using the extra money you charge for being underage to purchase a high quality steam mop to thoroughly clean the floors. Site did not mention valet parking was required. Beach chairs/umbrella pictured are not free, there is a supplemental fee for this and vendor typically closes at 4:00 pm. Requested new towels and a change of sheets, this was never provided to us. Outdoor pool was not heated and hot tub was broken. I still do not know what the supplemental resort fee provides because it's not parking, not beach chairs, not a heated pool, and no hot tub. The free waters were nice, the view from our room and balcony was great, and the clear blue water was amazing. The location is also awesome but just wish that the hotel was a little cleaner, staff was a little more attentive to requests, and that valet parking had more workers, as there was only one employee the whole time we were there and the hotel was sold out the entire weekend. Poor guy was having to do it all, with dozens of people at a time waiting for their vehicles. This was one of the few hotels whose minimum age to check-in was 18, so was excited when I found this hotel and saw that was it located right on the beach. I will be 21 next year, so I will have tons of hotel options next year if we return to PCB. More than likely, it will not be here.